Searching for Child Abuse Services

• Delivers child care and protection services and family support services to community members
• Collaborates with Child Welfare agencies such as Dilico
• Partners with community police officers and local nursing staff to identify and support troubled families

Services offered include:

• Prevention including support, advocacy and programs to prevent predictable issues
• Social repatriation efforts to establish relationships with children in care and their families
• Jordan's Principle workers to assist families to access available services and support
• Band representation to advocate for families with children in care
• Elders' committee to provide guidance, support and direction to families

Mandated as a children's aid society under the provincial Child and Family Services Act and:

• Receives allegations of child abuse and child neglect in confidence from the community
• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Works with families to address protection concerns
• Provides alternate care for a child in need of protection when a child is unable to remain at home
• Works to promote family strengths to ensure that the health, safety and well-being of Anishinabek children are upheld and protected
• Focus is on prevention, early intervention and protection in partnership with individuals, families and communities

Administers the following:

• Protection services
• Foster care
• Support services
• Education and prevention

• Provides a range of responsive individual, family and community programs and services for the complete life journey of all Anishinabek people
• Cares for the physical health, mental health, and the health of the communities where Anishinabek people live by promoting wellness, preventing illness and trauma, and providing diagnosis, treatment and rehabilitation

Offers a variety of program and services including:

• Child Welfare Services
• Cultural Programs and Services
• Health Services, also under Dilico Family Health Team Clinic
• Mental Health and Addiction Services including walk-in clinics

Community health centre

• Provides a range of responsive individual, family and community programs and services for the complete life journey of all Anishinabek people
• Cares for the physical health, mental health, and the health of the communities where Anishinabek people live by promoting wellness, preventing illness and trauma, and providing diagnosis, treatment and rehabilitation

Offers a variety of programs and services including:

• Child welfare services
• Community health services
• Cultural programs and services
• Mental health and addiction services including walk-in clinics

Note: Not all programs and services are available at the branch offices. Contact the local office to determine what services are offered in community

• Delivers child care and protection services, and family support services to community members
• Administers protection services in collaboration with Dilico Anishinabek Family Care, a mandated Native Child Welfare Agency in Thunder Bay
• Partners with community police officers and local nursing staff to identify and support troubled families

Family support services include:

• Intake
• Referrals
• Assessments
• Planning
• Advocacy
• Support

Prevention Services

• Teaches parenting skills and assisting children through difficult times
• Develops and administers healthy social and recreational programs for families
• Hosts community forums to address issues such as youth struggling with problematic substance use, inadequate housing, schooling problems and after school activities
• Organizes elders meetings that address traditional child rearing methods
• Provides information sessions about understanding substance dependency and resulting family violence, and overcoming oppression by understanding cultural realities

Intake and Assessment

• Receives child protection referrals in confidence from the community
• Accepts allegations of child neglect and abuse
• Serves as general intake for all other programs and services offered

Child Welfare

• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Develops a plan of care for each child in collaboration with the child, caregiver and when possible, the biological family

Crisis Intervention and Counselling

• Provides crisis intervention and counselling
• Refers children or adult offenders to other commonly used services when and where needed

Volunteer Opportunities

• Offers a variety of volunteer opportunities for community members
• Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

Provides the following support services to families:

• In-home parenting support
• Facilitation of supported access visits between children and their families
• Circle of Security program (to enhance understanding of attachment, training)
• Consultation with staff members, community professionals and care providers
• Transportation to facilitate access visits and temporary daycare/school drives

• Provides individualized 24 hour emergency service to victims and survivors of sexual assault and/or domestic violence
• Provides emergency medical assessment and treatment
• Provides initial emotional and social support as well as ongoing follow-up care by specially trained nurses

Provides initial emergency care only with the patient's informed consent, and may include all or part of the following:

• Assessment and treatment of injuries
• Testing/treatment/prevention of sexually transmitted infections (STI) including HIV
• Emergency contraceptives
• Reassurance and emotional support
• Collection of forensic evidence including photographs
• Risk assessment and safety planning
• Referral for medical follow-up
• Referral to appropriate social services agencies
• Referral to shelter and or other relevant community resources
• Police involvement, at victims request
• Storage of forensic evidence for up to six months if the patient is uncertain about involving the authorities

Provides optional follow-up services accessible through the Sexual Assault/ Domestic Violence Victim Treatment Centre (SA/DVTC) that may include:

• Reassessment of injuries
• Further consideration of safety
• Continuing treatment and monitoring of STIs (including Hepatitis and HIV)
• Further photographs if indicated
• Appropriate referrals

Offers a variety of support services and programs that can include:

• Access to donations room for clothing
• Child care (limited) for 2nd Stage residents
• Counselling
• Food

Child Witness Program

• Offers a therapeutic program
• Hosts program in neutral settings such as schools
• Educates mothers about the harmful effects of abuse on children
• Teaches mothers skills to help their children during the healing process
• Program length varies, up to 12 weeks

Outreach Services

• Helps individuals understand options to assist in making life choices
• Offers assistance in accessing housing, legal and other community services
• Offers individual counselling

Community health centre

• Provides a range of responsive individual, family and community programs and services for the complete life journey of all Anishinabek people
• Cares for the physical health, mental health, and the health of the communities where Anishinabek people live by promoting wellness, preventing illness and trauma, and providing diagnosis, treatment and rehabilitation

Offers a variety of programs and services including:

• Child welfare services
• Community health services
• Cultural programs and services
• Mental health and addiction services including walk-in clinics

Note: Not all programs and services are available at the branch offices. Contact the local office to determine what services are offered in community

Intake and Assessment

• Receives child protection referrals in confidence from the community
• Accepts allegations of child neglect and abuse
• Serves as general intake for all other programs and services offered

Child Welfare

• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Develops a plan of care for each child in collaboration with the child, caregiver and when possible, the biological family

Crisis Intervention and Counselling

• Provides crisis intervention and counselling
• Refers children or adult offenders to other commonly used services when and where needed

Volunteer Opportunities

• Offers a variety of volunteer opportunities for community members
• Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

Provides a wide range of prevention services and programs that address addictions, family violence and mental health

Services offered include but are not limited to:

• Intervention in individual and family crisis to resolve issue; working with other service providers to identify care plans
• Provides assistance in child protection matters when required
• Offers individual counselling for mental health issues, family matters, parenting and other areas of struggle
• Provides educational programs/workshops on topics such as bullying, peer pressure, conflict resolution and self-esteem
• Conducts home visits to community members upon request, elders, shut-ins and as client follow-up
• Coordinates a variety of appropriate community prevention activities for families

Community health centre

• Provides a range of responsive individual, family and community programs and services for the complete life journey of all Anishinabek people
• Cares for the physical health, mental health, and the health of the communities where Anishinabek people live by promoting wellness, preventing illness and trauma, and providing diagnosis, treatment and rehabilitation

Offers a variety of programs and services including:

• Child welfare services
• Community health services
• Cultural programs and services
• Mental health and addiction services including walk-in clinics

Note: Not all programs and services are available at the branch offices. Contact the local office to determine what services are offered in community

• Delivers child care and protection services and family support services to community members
• Collaborates with Child Welfare agencies such as Dilico
• Partners with community police officers and local nursing staff to identify and support troubled families

Services offered include:

• Prevention including support, advocacy and programs to prevent predictable issues
• Social repatriation efforts to establish relationships with children in care and their families
• Jordan's Principle workers to assist families to access available services and support
• Band representation to advocate for families with children in care
• Elders' committee to provide guidance, support and direction to families

Responsible for a broad range of child welfare services

• Provides in-home support, counselling, education and advocacy
• Protects children through prompt investigations of abuse and neglect
• Provides alternate placements for children unable to reside within their own families
• Prepares and places children for adoption
• Provides pregnancy counselling
• Assists adolescents to move to independence
• Provides extended care and maintenance to former crown wards
• Provides counselling and care to developmentally challenged children
• Recruits, trains, orientates, and supports foster parents
• Supports and counsels adoptive parents
• Assists adult adoptees searching for birth parents

Bereavement Counselling

• Provides individual counselling with family involvement
• Offers counselling based on client needs

Serves as a child welfare agency to protect and ensure the safety and well-being of Métis children, youth, adults, Elders and their families

• Provides prevention-based services and programs to meet the physical, mental, emotional and spiritual needs of children and families
• Offers cultural services including ceremonies, land-based activities and mentorship
• Promotes health and wellness
• Managed by a regional Board of Directors

Services and programs include:

• Cultural services
• Customary care/Alternative care
• Family preservation
• Legal and repatriation services
• Youth services

COVID-19 -- in-house programs are cancelled

• Vehicle Donation Program -- accept cars, trucks, motorcycles donations
• call 1-855-234-5677 to arrange pick-up

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Assists Canadians affected by the life-long trauma of abuse

• education and advocacy
• supports child and adult victims of abuse
• elder abuse awareness and prevention program

Boutique - open to the public

• offers gently used clothing, accessories and housewares sold at reasonable prices

Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial

Dreambuilds -- provides funding to agencies to make facilities more victim-friendly

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

COVID19 -- Call main hospital switchboard or visit website to find updates to current screening and visiting policies


Pediatric acute care hospital

• dental clinic, dental specialist, dental surgeon or physician referral required
• emergency department, see separate entry
• classroom for children with epilepsy in elementary school struggling with school or who learn differently from peers
• psychiatry

International Patient Program (IPP) -- 416-813-7654 ext. 428917

• for children who need medical care not available in their own country; see website for specific eligibility
• Herbie Fund -- provides financial support for children from around the world requiring treatment not available in their own countries to receive surgical care at SickKids in Toronto

SCAN (Suspected Child Abuse and Neglect) Program-- 416-813-6275, Monday-Friday 9 am-5 pm 416-813-7500 after hours - ask to be put through to the SCAN Team

• assessment of possible child abuse and/or neglect
• care and support for children and teenagers who may have been mistreated
• referrals for caregivers/parents
• consultation for medical professionals and community workers regarding child abuse and neglect

Lotus Health -- Call or text 437-226-3579, responses within one business day; for urgent concerns call 416-813-7500 and request that SCAN be paged

• health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
• coordinated approach to care

Ontario Poison Centre -- see separate entry

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries

Promotes personal safety of children -- programs, services and resources to protect children and reduce victimization, available through affiliate Canadian Centre for Child Protection, including online resources for educators and parents with age-appropriate resources for pre-school to grade 8

• MissingKids.ca -- online resource centre includes database of missing children in Canada * support to families in finding their missing child * educational and prevention materials
• Commit to Kids, www.commit2kids.ca -- assists child-serving organizations in creating a safe environment * sexual abuse prevention
• Cybertip!ca, www.cybertip.ca -- tipline for reporting online sexual exploitation of children * Self/Peer Exploitation Guides -- resource guides for schools and families * information for supporting youth when a sexual image or video has been created and shared with peers, reducing negative impact, and guidance to limit circulation
• Don't Get Sextorted, DontGetSextorted.ca -- online resource for youth includes tips on safely responding to coercive behaviours * lesson for educator
• Kids in the Know, www.kidsintheknow.ca -- interactive personal safety education program for children, works to reduce risk of sexual exploitation
• NeedHelpNow.ca -- online information and resources for youth 13-17 years affected by self/peer exploitation incidents including sexting * practical steps to regain control of situation such as step-by-step information for contacting websites/online services to request image/video removal and sample complaints * guidance on safe adult involvement, self-care and recognizing when situation has gone too far
• Protect Kids Online, ProtectKidsOnline.ca -- online comprehensive safety information for educators and parents on phone and online technologies

Visit website at protectchildren.ca for information and complete program listing in English and French

Counseling sessions will be provided via distance counseling. Open for new intakes and for all current clients. Information is regularly updated on their Facebook page.

Offers counselling for survivors of trauma and abuse

• provides short-term and long-term therapy
• specialized services and resources for child pornography and prostitution survivors, human trafficking
• Go to Meeting or telephone counselling available for clients who live in other areas or who cannot attend the office

Counselling referral and funding program for child and youth victims of Internet exploitation and impacted family members

• referrals to short-term counselling in community