Searching for Counselling For Abused People

Provides the following services:

• Assistance in accessing employment and education
• Crisis intervention and referral services
• Individual counselling
• Support and advocacy for medical, legal and court appointments
• Support groups

• Provides professional counselling services
• Offers faith-based counselling if requested
• Offers the Family Strengthening program

Counselling service include help with:

• Abuse and neglect
• Addictions
• Depression and anxiety
• Eating disorders
• Grief
• Residential school experiences
• Self-esteem and identity
• Trauma

Note: This agency is part of a larger faith-based registered charity but individuals do not have to conform to a specific belief system in order to participate in counselling

Intake and Assessment

• Receives child protection referrals in confidence from the community
• Accepts allegations of child neglect and abuse
• Serves as general intake for all other programs and services offered

Child Welfare

• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Develops a plan of care for each child in collaboration with the child, caregiver and when possible, the biological family

Crisis Intervention and Counselling

• Provides crisis intervention and counselling
• Refers children or adult offenders to other commonly used services when and where needed

Volunteer Opportunities

• Offers a variety of volunteer opportunities for community members
• Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

• Provides a safe and confidential virtual group for children, adolescents and their mothers who have been exposed to woman abuse in their homes
• Provides an opportunity to share and talk about their experiences
• Teaches children and adolescents that abuse is not okay and not their fault
• Supports mothers in understanding how violence has impacted their children and how to best help them through the healing process

Topics include:

• Boundaries
• Coping
• Families' experience of violence
• Feelings
• Grief, loss, and change
• Mindfulness
• Safety planning

Offers a variety of support services and programs that can include:

• Access to donations room for clothing
• Child care (limited) for 2nd Stage residents
• Counselling
• Food

Child Witness Program

• Offers a therapeutic program
• Hosts program in neutral settings such as schools
• Educates mothers about the harmful effects of abuse on children
• Teaches mothers skills to help their children during the healing process
• Program length varies, up to 12 weeks

Outreach Services

• Helps individuals understand options to assist in making life choices
• Offers assistance in accessing housing, legal and other community services
• Offers individual counselling

Intake and Assessment

• Receives child protection referrals in confidence from the community
• Accepts allegations of child neglect and abuse
• Serves as general intake for all other programs and services offered

Child Welfare

• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Develops a plan of care for each child in collaboration with the child, caregiver and when possible, the biological family

Crisis Intervention and Counselling

• Provides crisis intervention and counselling
• Refers children or adult offenders to other commonly used services when and where needed

Volunteer Opportunities

• Offers a variety of volunteer opportunities for community members
• Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

COVID-19 -- in-house programs are cancelled

• Vehicle Donation Program -- accept cars, trucks, motorcycles donations
• call 1-855-234-5677 to arrange pick-up

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Assists Canadians affected by the life-long trauma of abuse

• education and advocacy
• supports child and adult victims of abuse
• elder abuse awareness and prevention program

Boutique - open to the public

• offers gently used clothing, accessories and housewares sold at reasonable prices

Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial

Dreambuilds -- provides funding to agencies to make facilities more victim-friendly

COVID19 -- full-time in-person services have resumed, Mon-Fri 9 am-5 pm; call 416-533-8545 or email info@spanishservices.org; appointments only - no walk-ins


Settlement Program

• information, counselling and referral
• assistance with completing government and social services application forms
• ESL classes
• commissioner of oaths
• interpretation and translation services
• monthly settlement workshops

Violence Against Women (VAW) Program

• individual crisis counselling and group counselling by telephone or in person
• support groups for isolated women and their children
• information and orientation about legal rights
• assistance leaving the abusive home, finding transitional housing and applying for social assistance

Volunteer Program

Volunteer opportunities with ESL classes, food security assistance and interpretation and translation assistance

Seniors Program

• art-based workshops
• informational workshops

Legal Clinic, see separate record

HIV and AIDS Prevention Services, see separate record

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

COVID19 -- Call main hospital switchboard or visit website to find updates to current screening and visiting policies


Pediatric acute care hospital

• dental clinic, physician referral required
• emergency department, see separate entry
• classroom for children with epilepsy in elementary school struggling with school or who learn differently from peers
• psychiatry

International Patient Office-- 416-813-7654 ext. 428917

• for children who need medical care not available in their own country
• Herbie Fund -- provides financial support for children from around the world requiring treatment not available in their own countries to receive surgical care at SickKids in Toronto

SCAN (Suspected Child Abuse and Neglect) Program-- 416-813-6275, Monday-Friday 9 am-5 pm 416-813-7500 after hours - ask to be put through to the SCAN Team

• assessment of child abuse and neglect
• care and support for children and teenagers who may have been mistreated
• referrals for parents/guardians
• consultation for medical professionals and community workers regarding child abuse and neglect

Lotus Health -- Call or text 437-226-3579, responses within one business day; for urgent concerns call 416-813-7500 and request that SCAN be paged

• health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
• coordinated approach to care

Ontario Poison Centre -- see separate entry

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries

Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse

Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)

Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women

• liaison with diverse communities
• confidential and anonymous

Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511

Professional counselling, consultation and education services

• education services include workshops, training and therapy groups to address identified needs and specific requests
• faith incorporated into the therapeutic process

Individual intervention

• anxiety
• depression
• trauma (including emotional, physical, sexual abuse/assault in childhood or more recent, PTSD)
• domestic violence
• sexual addictions and pornography
• decision-making skills
• spiritual/faith issues
• issues related to self-harm
• eating disorders
• bereavement
• mental health challenges
• most other areas

Couple and family intervention

• conflict resolution and communication skills
• healing from trauma as a couple or family
• bereavement issues (including separation/divorce and impact on children)
• forgiveness
• surviving infidelity
• roles in relationships
• challenges of parenting
• blended family issues
• challenges of elderly family members
• adult siblings issues
• most other areas of couple and family intervention

Education services

• abuse prevention training
• conferences on special topics (parent-child relationship throughout life cycles, general relationship skills, see website for monthly Education/Seminar topics)
• bereavement
• vicarious trauma and prevention of burnout
• parenting topics
• emotional and spiritual health
• any life concern topics on request

Counseling sessions will be provided via distance counseling. Open for new intakes and for all current clients. Information is regularly updated on their Facebook page.

Offers counselling for survivors of trauma and abuse

• provides short-term and long-term therapy
• specialized services and resources for child pornography and prostitution survivors, human trafficking
• Go to Meeting or telephone counselling available for clients who live in other areas or who cannot attend the office