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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines and audio-visual material (DVDs, CDs, audio books), obituary file, genealogy collection, periodicals, e-books
- In conjunction with Roots to Harvest, offers a Garden Tool Lending Library (Brodie St branch only)
- Scanning, faxing, photocopying and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting rooms for public use
- Book Clubs
- Computer Classes
- Homework Help
- Literacy Programs
- Movie Nights
- Parent/child drop-in program
- Reading Programs
- Story Times
- Tutoring / Readers are Leaders
- Assistance to use e-readers and portable devices to download e-books
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines and audio-visual material (DVDs, CDs, audio books), obituary file, genealogy collection, periodicals, e-books,
- Faxing, photocopying and printing of documents
- Internet and wireless access
- Home service and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting rooms for public use
- Book Clubs
- Computer Classes
- Homework Help
- Literacy Programs
- Movie Nights
- Parent/child drop-in program
- Reading Programs
- Story Time
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Short Description
- Enhances the quality of life for children and youth through community-based social, recreational, educational, health, and counselling services
- Promotes self-determination and a sense of belonging and appreciation
- Provides opportunity for volunteer and seasonal employment
- Offers birthday party rentals
- Offers Safe Arrival walking service from Algonquin and Pius X schools
- Provides After School Care shuttle service from Five Mile school
- Recreational: soccer, baseball, floor hockey, gym games, climbing programs, snowboarding, and skiing
- Educational: study skills program, world of science, cooking class, arts and crafts, computers
- Camping, swimming, outings in the summer, dance and fitness classes
- Breakfast Club at various schools
- Satellite Outreach at various schools
- Achieve Program (Tutoring) at a few locations
- Homework Help
- Provides individuals with public access to the Internet and the skills they need to use it effectively
- Plays a crucial role in bridging the digital divide
- Contributes to the foundation for electronic access to government services
- Encourages online learning and literacy
- Fosters the development of community based infrastructure
- Promotes Canadian e-commerce
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Short Description
- Operates a service centre for lesbian, gay, bisexual, transgender, two-spirit, queer and asexual students
- Works towards ending discrimination on the basis of sexual orientation and gender identity
- Offers a resource library of books, movies, music, leaflets, magazines, and zines, all of which deal primarily with sexual diversity, gender identity, and queer issues
- Offers public-use computers and a TV for watching videos
- Provides peer support and referral to on and off campus services
- Develops and delivers educational workshops upon request
- Advocates for the visibility of queer-friendly and queer-identified messages at Lakehead University
- Facilitates access to alternative media and community events with a queer focus
- Offers awareness campaigns, discussion groups, movie nights and a week-long queer pride celebration called Pride in the North
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines and audio-visual material (DVDs, CDs, audio books), obituary file, genealogy collection, periodicals, e-books
- Scanning, faxing, photocopying and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting rooms for public use
- Book Clubs
- Computer Classes
- Homework Help
- Literacy Programs
- Movie Nights
- Parent/child drop-in program
- Reading Programs
- Story Times
- Tutoring / Readers are Leaders
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Short Description
Provides a variety of information, programs, and resources for persons with disabilities and education for the general public
Delivers the following programs:
Delivers the following programs:
- Assistive Devices Program
- Employment Service Centre
- Home and Vehicle Modification Program
- Peer Support group for Survivors of Post Polio
- Peer Support group for Survivors of Stroke and Caregivers
- Resource Centre with computers for job search, education, government forms, etc
- Recreation, arts and leisure programming
- Wheelchair/Walker Repair Assistance
- Information and referral services
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Short Description
- Enhances the quality of life for children and youth through community-based social, recreational, educational, health, and counselling services
- Promotes self-determination and a sense of belonging and appreciation
- Provides opportunity for volunteer and seasonal employment
- Offers birthday party rentals
- Offers Safe Arrival walking service from Algonquin and Pius X schools
- Provides After School Care shuttle service from Five Mile school
- Recreational: soccer, baseball, floor hockey, gym games, climbing programs, snowboarding, and skiing
- Educational: study skills program, world of science, cooking class, arts and crafts, computers
- Camping, swimming, outings in the summer, dance and fitness classes
- Breakfast Club at various schools
- Satellite Outreach at various schools
- Achieve Program (Tutoring) at a few locations
- Homework Help
- Provides individuals with public access to the Internet and the skills they need to use it effectively
- Plays a crucial role in bridging the digital divide
- Contributes to the foundation for electronic access to government services
- Encourages online learning and literacy
- Fosters the development of community based infrastructure
- Promotes Canadian e-commerce
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines and audio-visual material (DVDs, CDs, audio books), periodicals, e-books
- Scanning, photocopying and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
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Short Description
Provides a wide variety of services and loans out various items including the following:
Offers a variety of age appropriate programs and services. Call for more information on programs and services available at this location. Examples include:
- Books and audio-visual material (DVDs, audio books, CNIB Daisy Reader), e-books
- Faxing, photocopying, scanning and printing of documents
- Internet and wireless access, free use of computer workstations
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting area for public use
Offers a variety of age appropriate programs and services. Call for more information on programs and services available at this location. Examples include:
- Acts as a ServiceOntario site by providing free computer and Internet access to the public so they may access ServiceOntario's website
- Exercise classes
- Good Food Box host site
- Pickleball lessons
- Story Time
- Summer Reading Programs
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, and audio-visual material (DVDs, audio books, CNIB Daisy Reader), e-books
- Faxing, photocopying, scanning and printing of documents
- Internet and wireless access, free use of computer workstations
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting area for public use
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Short Description
Provides the following products and services:
- Books for adults and children, including some French and Large Print
- Magazines
- VHS and DVD's
- Inter-library loan material
- Reference material
- Government publications
- Local history information
- Provides individuals with public access to the Internet and the skills they need to use it effectively
- Plays a crucial role in bridging the digital divide
- Contributes to the foundation for electronic access to government services
- Encourages online learning and literacy
- Fosters the development of community based infrastructure
- Promotes Canadian e-commerce
- Other services available include faxing, photocopying, scanning and printing of documents
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Short Description
Provides a wide variety of programs, services and loans out various items including the following:
- Books, magazines, and audio-visual material (DVDs, audio books), e-books
- Computers and wireless internet
- Faxing, photocopying, scanning and printing of documents at cost
- Home services and services to institutions upon request
- Information service
- Material available through inter-library loan
- Reference and online database access
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Short Description
Provides a wide variety of programs, services, wifi and loans out various items including the following:
- Books, magazines, and audio-visual material (DVDs, audio books), e-books
- Faxing, laminating, photocopying, scanning and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Book Club
- General Interest Programs (sewing, glass beads, cards, healthy living)
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Short Description
Provides a wide variety of services and loans out various items including the following:
Shut-In Service
For those that would like to read books from the library but cannot get out of their house
- Books, magazines, and audio-visual material (DVDs, CDs, audio books), obituary files, genealogy collection, periodicals, e-books, video games
- Faxing, photocopying, scanning and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting rooms for public use
- Book Clubs
- Computer Classes
- Movie Nights
- Quilting
- Story Time
- Young Adult Program
- Wii and XBox available for use
Shut-In Service
For those that would like to read books from the library but cannot get out of their house
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines, and audio-visual material (DVDs, CDs, audio books), obituary file, genealogy collection, periodicals, e-books, video games
- Faxing, photocopying, scanning and printing of documents
- Internet and wireless access
- Home services and services to institutions
- Information service
- Material available through inter-library loan
- Reference and research help
- Meeting rooms for public use
- Book Clubs
- Books on Wheels
- Children's early literacy station
- Computer Classes
- Homework Help
- Literacy Programs
- Movie Nights
- Reading Programs
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Short Description
Provides a wide variety of services and loans out various items including the following:
- Books, magazines, and audio-visual material (DVDs, audio books), periodicals, e-books, video games
- Faxing, photocopying, scanning and printing of documents
- Internet and wireless access
- Information service
- Material available through inter-library loan
- Reference and research help
- 3D printing
- Book Clubs
- Computer Classes
- Literacy Programs
- Parent/child drop-in program
- Reading Programs
- Story Time
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Short Description
Operates a community public library and loans out various items including the following:
- Books, magazines, and audio visual material (DVDs, CDs, audio books), obituary files, geneology collections, periodicals, e books and video games
- Material available through inter library loan
- Faxing, laminating, photocopying, scanning and printing of documents
- Computer and internet/wireless access
- Home services and services to institutions
- Information service
- Reference and research help
- Meeting room (Fireside Lounge) for group meetings
- Book clubs
- Computer classes
- Homework help
- Literacy programs
- Movie nights
- Parent and child drop in program
- Reading programs
- Story time
- Teen nights
- Tutoring
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Short Description
COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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ServiceOntario Centres
Office: 1-800-267-8097 Office: 1-866-532-3161
Office: 1-800-387-3445
Visit Website
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Short Description
Provides a wide variety of government information and services at various points of service throughout the province * wide variety of publications, as well as links to general information about other levels of government * available services vary at each centre; check website for details.
Ministry of Labour Employment Standards Claim acceptance * some locations act as a Landlord and Tenant Board filing centre
- Health card services, Ontario Photo Card (complaints now handled online)
- Organ and Tissue Donor Registration
- Driver and vehicle licensing products and services: Accessible Parking Permits, Copies of Records, Motorized Snow Vehicle Operators' Licence, Motorized Snow Vehicle Permits, Off-Road Vehicle Permits, Driver's Abstract
- Fishing and hunting licences, Outdoors Card, Hunter apprenticeship safety card
- Security Guard or Private Investivator Licence
- Self-serve public computers available at some locations
- Application forms for birth, marriage, or death certificates, Lost Wallet Kits (list of marriage officiants available on website)
- Tax Offices: general information for Ministry of Finance programs and services, publications and bulletins, and submission of returns and payments for Retail Sales Tax, Employer Health Tax, Provincial Land Tax, Land Transfer Tax and Motor Fuels and Tobacco Taxes, etc.: see Application field to find nearest Tax Office
- Land Registry Offices
- Provides retail sales tax (RST) exemptions on equipment designed solely for the use of people with physical disabilities
- Legal Change of Name
- Change the address on health card, driver's licence, and/or vehicle permit online
Ministry of Labour Employment Standards Claim acceptance * some locations act as a Landlord and Tenant Board filing centre
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Short Description
COVID19 -- office closed but staff working remotely, call or email, no access to TTY
Community legal clinic
Summary Advice and Referral -- confidential advice and information related to disability issues
- adaptive technology workstations for Internet access temporarily unavailable
Community legal clinic
Summary Advice and Referral -- confidential advice and information related to disability issues
- telephone service
- limited representation in test case litigation
- representation for individuals in priority cases
- collect calls accepted
- public speaking
- law reform initiatives
- adaptive technology workstations for Internet access, Monday-Friday 10 am-4 pm
- electronic newsletter
- funded by Legal Aid Ontario
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Short Description
COVID-19 (9 Jun 2020) Tungasuvvingat Inuit Food Bank is open for Inuk in need of food support. * Contact TI worker for details or call Paulina at 613-857-1709. * All TI non-essential services programming are suspended until further notice. Mamisarvik Healing Centre is an essential service for the participants. * This information is regularly updated on their Facebook page.
Community centre that provides services adapted to the needs of Inuit clients
The Family Well-Being Program (1071 Richmond Rd): Prevention-focused, culturally-responsive supports to promote healthy communities * supports families to heal from the effects of intergenerational trauma, reduce violence * addresses the over-representation of Indigenous children and youth in child welfare and youth justice systems Child development and nutrition * cultural development and retention * parenting and care-taking skills * community development * pre and postnatal program
Youth Program (1071 Richmond Rd, 297 Savard): Various programs that promote Inuit culture and language * life skills education * promotes exercise * provides alternatives to negative environments
Counselling Services: assists clients with day to day personal and emotion struggles * Inuit Residential School Program provides support to former IRS students and their families.
Community Support Program, Drop In (297 Savard Ave): supportive environment attempting to duplicate the community spirit and cultural surrounding of the Inuit homelands * socialization opportunities * settlement services, housing assistance and information and referral to legal, medical and social services * Interpretation services and assistance in obtaining non-insured health benefits * weekly Inuit women's healing circle * men's group and Community Kitchen, Weekly Food Bank
Housing Support Services (297 Savard Ave): housing-based case management program for clients who are chronically or episodically homeless * general Housing assistance * crisis intervention services
Inuit Court and Justice Programs (604 Laurier West): offers supports to Inuit involved with the legal system. Restorative Justice model and Gladue Services
Exiting Sex Trade/Anti Human Trafficking Program (604 Laurier West): offers support to Inuit involved in the sex trade being trafficked or at risk in a harm reduction model
Employment Services (1071 Richmond Rd): assistance with writing resumes, cover letters, finding employment or training assists in the removal of barriers in the road to long-term employment
Cultural Programming : Cultural events and activities throughout the year * Inuit craft workshops * Elders Tea
Community centre that provides services adapted to the needs of Inuit clients
The Family Well-Being Program (1071 Richmond Rd): Prevention-focused, culturally-responsive supports to promote healthy communities * supports families to heal from the effects of intergenerational trauma, reduce violence * addresses the over-representation of Indigenous children and youth in child welfare and youth justice systems Child development and nutrition * cultural development and retention * parenting and care-taking skills * community development * pre and postnatal program
Youth Program (1071 Richmond Rd, 297 Savard): Various programs that promote Inuit culture and language * life skills education * promotes exercise * provides alternatives to negative environments
Counselling Services: assists clients with day to day personal and emotion struggles * Inuit Residential School Program provides support to former IRS students and their families.
Community Support Program, Drop In (297 Savard Ave): supportive environment attempting to duplicate the community spirit and cultural surrounding of the Inuit homelands * socialization opportunities * settlement services, housing assistance and information and referral to legal, medical and social services * Interpretation services and assistance in obtaining non-insured health benefits * weekly Inuit women's healing circle * men's group and Community Kitchen, Weekly Food Bank
Housing Support Services (297 Savard Ave): housing-based case management program for clients who are chronically or episodically homeless * general Housing assistance * crisis intervention services
Inuit Court and Justice Programs (604 Laurier West): offers supports to Inuit involved with the legal system. Restorative Justice model and Gladue Services
Exiting Sex Trade/Anti Human Trafficking Program (604 Laurier West): offers support to Inuit involved in the sex trade being trafficked or at risk in a harm reduction model
Employment Services (1071 Richmond Rd): assistance with writing resumes, cover letters, finding employment or training assists in the removal of barriers in the road to long-term employment
Cultural Programming : Cultural events and activities throughout the year * Inuit craft workshops * Elders Tea
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Short Description
Job search support
Services
Services
- job training
- youth justice
- managing your money
- health
- student aid and education planning
- leadership and cultural programs
- travel the world
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Short Description
Free legal advice for low-income people
- approximately 30 minutes per visit
- civil cases only, no family or criminal
- explanation of the claim process (how to start a claim, how to defend a claim, considerations a person should think about before starting a claim, enforcing a judgement, etc.)
- assisting clients in interpreting court rules
- identifying the court forms a person may need
- guiding clients in completing court forms
- providing tip sheets
- identifying strengths and weaknesses of cases
- offering the use of computers and software to help create court forms
- referrals to other legal services
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Short Description
Meeting facilitation services (in person and online):
- strategic planning
- implementation plans
- team building
- focus groups
- group conflict resolution
- brainstorming
- prioritization
- community consultations
- expert roundtables and more
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