Searching for Crisis Lines For Abused People

Shelter, support, advocacy and education

24-hour crisis, support line and 24-hour walk-in crisis support at 450 Clarke Rd and 101 Wellington Rd shelters to women and children not currently residing in shelter * emergency transportation to safety provided

• 24-hour crisis response, including accompaniment to hospital and or/police station
• priority counselling with the Sexual Assault/Abuse Therapist
• accompaniment and support for court

• ongoing individual counselling
• group counselling when available
• accompaniment and support for court

• 24 Hour Crisis Line
• agency counsellors available
• individual and group counselling
• provides accompaniment to hospital, police, crown attorney and court
• assistance with completion of victim impact statements
• advocacy, public education
• member agency of Support Services Network for Male Survivors in Ontario

• 24 Hour Crisis Line
• agency counsellors available
• individual and group counselling
• provides accompaniment to hospital, police, crown attorney and court
• assistance with completion of victim impact statements
• advocacy, public education
• member agency of Support Services Network for Male Survivors in Ontario

• 24 Hour Crisis Line
• agency counsellors available
• individual and group counselling
• provides accompaniment to hospital, police, crown attorney and court
• assistance with completion of victim impact statements
• advocacy, public education
• member agency of Support Services Network for Male Survivors in Ontario

• Crisis Line and Emergency Shelter - 33 emergency beds for abused and/or homeless women and children. Open 24/7 providing a safe haven, meals, support, and referrals to community resources

• Transitional Housing: Maria House - 8 residential units for longer-term residential stays for women and children in a setting that combines independent living with counselling and support

• Outreach- services for women wanting to make the transition to independent, violence-free living. Includes safety planning, accompaniment (i.e. to court, lawyer's office), home support, referrals and follow-up

• Counselling Services include:
  • Abuse Recovery Groups (for women 18+)
  • Caring Families (for high conflict families and their children)
  • Children Exposed to Domestic Violence (for children ages 6-16)
  • Mothers in Mind (for mothers and their children ages 0-5)
  • Challenge to Change ( PAR for men and women, SCRIBE for men only)

• Family Court Support - provide support and accompaniment for clients to family court, lawyers appointments and assist in navigating the Family Court system

• Violence Prevention and Community Outreach - presentations/seminars delivered to elementary students, secondary students, post-secondary institutions, service clubs, churches, businesses and other groups on such topics as domestic violence, teen dating violence, sexual harassment and healthy relationships

• Partner Assault Response (PAR) 12-week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

• Volunteer Program - volunteers play a major role in fundraising and assisting staff with programs and services. Positions include Shelter Assistant, Emergency Child care Provider, Volunteer Driver, Housing and Employment Assistant, Tutor, Special Events Volunteer, Receptionist. Skilled volunteers also offer services such as massage therapy, yoga, and hairdressing on a regular basis to residential clients
  
  
  
• Closet Couture Boutique - social enterprise - high end second hand women's clothing

• crisis phone line
• 33 emergency beds for abused and/or homeless women and children
• provides safe haven, meals, support, and referrals to community resources

• 24 hour crisis lines
• emergency shelter
• group and individual counselling for abused women and their children
• advocacy
• transitional housing and support
• affiliation with other organizations: Family Service Kent, Crown Attorney's Office and Police
• Family Court Support Worker Program -- information on the family court process * assistance in documenting the history of abuse for family court proceedings (documenting history of abuse, accessing Legal Aid)
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate
• school based individual and group support provided to youth (male & female) across Chatham Kent.

• a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
  
• provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
  
• residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming

• clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
  
• educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits

• client intake interviews
  
• information gathering
  
• coordinating and monitoring service plans
  
• coordinating services for clients
  
• client advocacy
  
• referrals

• attending and participating in court proceedings involving Children's Aid Societies
  
• consultations and consent to adoptions
  
• outreach and repatriation service
  
• receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies

• individual counselling
  
• family counselling
  
• group counselling
  
• life skills counselling
  
• community parenting programs
  
• community education workshops as requested

• assessment and service planning in relation to treatment goals
  
• individual counselling
  
• family/sibling counselling
  
• couple counselling
  
• facilitating therapeutic groups (such as social skills, anger management)
  
• presentations on psychosocial or mental health issues
  
• referrals to external agencies
  
• liaison with schools and other service providers
  
• Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues

• a short term service option through the Clinical Services Unit

• workshops for the community (such as stress management)
  
• special events for the community (such as community awareness agency events)
  
• community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
  
• Resource Development Services has a library and free computer access for community use
  
• volunteer recruitment training and support

• enhance parental and family functioning
  
• strengthen family support
  
• build on existing skills
  
• decrease risks of developmental delays
  
• prevent family breakdowns
  
• support other community services in helping young children and their families
  
• support well-being throughout the community

• 24 hours a day, 7 days a week
  
• provides immediate crisis response services to children and families in their school, home or community

• provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
  
• to assess and develop individual service plans
  
• assist in development and delivery of programs and services to the broader community

• Intake - the first person a client will speak to, whether by the Crisis Line or walk-in. The Intake Worker will complete the Intake package with the client to determine the appropriate programs and services
• Transitional Support Services - provides supportive, individual long and short-term transitional planning, safety planning, advocacy and referral services to individuals who are seeking violence-free lives and a holistic well-being

• Women's Program: Women's individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
  
• Child & Youth Program: Children's individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
  
• Youth Lodge: 6-bed co-ed residence for youth ages 12-18 experiencing serious difficulties in their lives
  
• Men's Program: Support and counselling available for men who have been abused or are abusive
  
• Emergency Shelter: 24-hour safe shelter for abused individuals and their children; provides in-house individual and group counselling
  
• Next Step Housing: Individuals and their children who require housing on reserve may stay up to 2 years Individual and group counselling supports are available
  
• Community Education: Available to present information to the community regarding the dynamics of abuse and its effects on individuals, families, and communities

• Provide emotional support and intervention, options, information, referrals, as well as advocacy and accompaniments
• Phone support is available in more than 200 languages through an interpreter service
• Online chat support available as well, see website for availability.