Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
The office is responsible for:
- protecting mentally incapable people
- protecting the public's interest in charities (including complaints about charities)
- searching for heirs of estates administered by the office
- investing perpetual care funds
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
Open for counselling and supports by phone, virtually or in-person. Call office for an intake Connecting Seniors Program provides information and services to seniors and their families regarding changing accommodation, legal and financial advice, counselling, advocacy, elder abuse assistance, referrals, public education workshops and presentations. |
Open for counselling and supports by phone, virtually or in person. Call office for information. Adult Protective Service Workers (APSW) support individuals 18 years and older who have a developmental disability who live or are planning to live independently in their community. APSW's assist people with planning , coordination and case management of community resources, advocacy, facilitation of community access and inclusion, monitoring of supports, resource information and community development. APSW support is voluntary and focuses on the individual's needs, strengths and goals. |
- Non-Urgent Stretcher Van Transportation
- Accessible Transportation
- Homemaking / Home Help (incl. laundry, light housekeeping, meal preparation & errands)
- Personal Support
- Caregiver & Respite Support
- Home Maintenance
- Meals on Wheels (rural County only)
- Diners Club (Seniors Luncheons - call office for locations)
- Exercise Classes for Seniors
- Crisis Intervention
- Housing Support
- Seniors Cruise in June.(currently on hiatus)
Services include:
- Family Support Program
- Respite Support
- Transitional Aged Youth Planning Program
- Bramble Retreat - child and youth
- Bramble Retreat - adult
- Host Respite
- Adult Protective Services
Volunteers available to provide information sessions or public presentations about elder abuse prevention.
For additional information regarding the prevention of elder abuse visit Elder Abuse Prevention Ontario
Home Help
- a broker service, which matches clients to skilled, self-employed Home Helpers, based on client-identified needs and goals.
- free in-home assessment ensures all client needs are addressed.all assessments are completed by the Home Help Service Coordinator who is a registered healthcare professional.
- affordable rates range from $20-$25 per hour for a variety of services from general housekeeping to personal support and respite.
- nutritionally balanced, home-style meals developed by dietitians.
- lactose free, gluten free, minced, and pureed meals are available by request.
- pricing ranges from $2.75 to $7 for single items; savings bundles available.
- free delivery in Chatham-Kent twice monthly.
Client Intervention and Assistance
- provides short-term social work services that support and empower individuals to live independently, with dignity, in the community.
- possible services include 1:1 supports, personal assessments, service coordination, system navigation, and advocacy.
- client directed, confidential, and delivered at no cost.
CareLink Health Transit
- provides accessible, non-urgent medical transportation services.
- trips range from local to out-of-town and may include medical or therapeutic appointments, social activities and other destinations that support the activities of daily living.
- flat rate fares vary based on single destination and 3 hour service window applies.
- additional destinations can be added at a fee of $5 per destination.
- additional fees will be applied to driver wait times in excess of three hours at $20/hour.
- Provide advocacy, crisis intervention, and case management to support independent living
- Develop, implement, and maintain an Individual Support Plan (ISP)
- Support the individual in identifying personal strengths and needs to support social inclusion
- Inform the individual of their legal rights
- Assist the individual in identifying and developing a network of informal supports within the community (e.g. mentors, friends, extended family, etc.)
- Provide voluntary trusteeship services to assist with budgeting for necessary expenditures (e.g. rent, food, clothing, etc.)
- Senior Support Team's mission is to prevent and respond to elder abuse by working in partnership with the community and by providing an opportunity for change and healing to people affected by elder abuse, thereby enhancing the safety and well being of older adults
- Senior Support Team's mandate includes providing information and consultation, direct intervention, investigating matters of a criminal nature, education and training and community development
The Family Violence Project offers services such as:
- police trained to deal with family violence
- personal counselling for adults and children
- assistance with developing safety plans
- shelters
- crisis/medical support for sexual assault
- financial counselling
- children's services
- support groups
- outreach services to the community
- legal services
- specialized elder abuse services
- rural outreach services and specialized programs
- all under one roof.
Open for counselling and supports by phone, virtually or in person. Call office for information. Adult Protective Service Workers (APSW) support individuals 18 years and older who have a developmental disability who live or are planning to live independently in their community. APSW's assist people with planning , coordination and case management of community resources, advocacy, facilitation of community access and inclusion, monitoring of supports, resource information and community development. APSW support is voluntary and focuses on the individual's needs, strengths and goals. |
Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
Toll Free - Information not related to accessing services: 1-844-264-2993 ext 2105 (1-844 -CMHA-WW 3)
Fax - Referral: 1-844-437-3329
TTY: 1-877-688-5501
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- access to help for vulnerable older adults and their families, especially those who have experienced or are at risk of abuse
- referral to community resources and informal seniors groups when appropriate
- temporary safe bed available through selected retirement homes with regard to elder abuse
- consultation for health professionals through the response network is available
(905) 546-8300
Office: 905-546-8300
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Services include:
- conducting investigations of possible need for public guardianship
- managing financial affairs and making decisions about the personal care of those under public guardianship
- appointing private guardians of property
- arranging legal representation in capacity proceedings
- acting as litigation guardian or legal representative
- administering the estates of deceased Ontario residents
- protecting charitable property
Office: 905-546-8300
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The Salvation Army Crisis / Hope Line providing telephone and intervention to individuals experiencing crisis.
Information and support is available to seniors, their families or service providers. Programs and presentations are researched, developed and presented on a variety of topics (such as quality of life issues, frauds and scams, personal/home safety, etc.). Reports of abuse (physical, financial, psychological, or neglect) are forwarded to the officers for assessment and further investigation if required. Cases identified as criminal offences are followed up. Major cases may be referred to the Crimes Against Seniors Unit for further investigation.
Office: 905-523-8600
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Team members are trained to identify client needs and directly link them to the appropriate services.
Outreach offers services such as:
- Crisis Intervention
- Practical Support and Outreach
- Education
- Advocacy
- Coordination of Services
Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse
Education and Awareness - trained presenters provide workshops to community groups
- sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused
Office: Non-emergency 905-825-4747 ext 5243; Calling from North Halton 905-878-5511 ext 5243
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Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:
- issues of neglect
- financial abuse
- physical and/or psychological mistreatment
To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.
HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.
Community navigator will meet with individuals and/or caregivers to provide:
- health care system navigation
- assistance in filling out required forms or providing information required to access most appropriate services such as housing, financial support, etc.
- dealing with elder abuse/hoarding issues
- referrals to mental health agencies
- linking to support and services
Services include:
- Connection Specialist works one-on-one with older adults by offering information and making referrals to support a sense of belonging
- also supports community through awareness-raising and capacity-building education called LITE (Loneliness, Isolation to Empowerment) education
Signs that someone may be socially isolated include:
- physical health changes such as bruising, weight loss and weakness which can be a result of declining health or possibly a sign of elder abuse
- mental or emotional health changes such as fear or confusion
- general lack of interest and acting withdrawn
- changes in personal hygiene or appearance
- changes in eating and nutritional status
- behaviour or personality changes
- poor living conditions, disrepair, clutter and hoarding