Searching for ID (identification)

COVID-19: Book an appointment to ensure you are served. All possible efforts are made to accommodate walk-ins, but due to hight demand, walk-in service cannot be guaranteed.

This location is one of the Ministry of Transportation's Head Offices. The Ministry is responsible for managing Ontario's transportation network, including road user safety and construction and maintenance activities on provincial highways.

Counter service is provided by ServiceOntario and services available at this location include:

Drivers' licence change of name or address * driver's abstract * driver's licence reinstatement * licence renewal * licence replacement * temporary licence * Enhanced Drivers' Licence * snow vehicle licences and permits * off-road vehicle licences and permits * display number plates * gift certificates * Used Vehicle Information Packages * vehicle permits and plates change of classification, address, name, status * dealer/service plates * replacement plates, stickers and permits * personalized plates * Commissioner of Oath services * temporary vehicle registration

To make a complaint about the vehicle licencing office contact the Service Ontario Customer Experience Office at 1-800-267-8097 or email ceo@serviceontario.ca

The Ministry of Transportation has on-line videos to assist with CHILD CAR SEAT installations. For more information go to: www.mto.gov.on.ca/english/safety

COVID-19: Appointments are recommended when visiting this location.

An Ontario health card entitles a resident of Ontario to a wide range of medically necessary health care services paid by the Ontario Health Insurance Plan (OHIP). Most benefits are covered across Canada.

Services available at this office include:

• Apply for an Ontario Health Card
• Changes of name or address
• New photo health card application
• Health card renewal
• Health card replacement (lost, stolen or damaged)
• Red and white health card re-registration (changing from old red and white health card to photo health card)
• Registering an absence from or return to Ontario for OHIP
• Organ and Tissue Donor Registration

Individuals can also receive various health card services at ServiceOntario counter locations.

Complaints about fees charged by health care providers:

Anyone who believes they have been illegally charged for an insured health service can make a complaint or ask questions should contact the regulatory body of the health care provider. For example: The College of Physicians and Surgeons of Ontario for doctors in Ontario.

Copies of medical records are not covered under OHIP and a doctor may charge for providing these. To check to see what is standard practice another good resource is the Ontario Medical Association.

OHIP+
As of Jan 1, 2018, more than 4400 drug products are now free for anyone age 24 years or younger who have OHIP coverage. There is no enrollment or registration process to access OHIP+ as coverage is automatic. Prescriptions will be filled at no charge - there are no dispensing fees, deductibles or co-payments.

COVID-19: Visitors are encouraged to book an appointment at this location to help reduce lineups and wait times. Book an appointment online for this location.

Provides access to a range of government services:

• Drivers' licence renewal, replacement, information change
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• register an absence from Ontario or a return to Ontario
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card

Ontario Photo Card: apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

Business registrations: registration of a sole proprietorship or general partnership * registration of a trade/style/operating name for an existing corporation

Employment: file a claim under the Employment Protection for Foreign Nationals Act * file an Employment Standards Claim

Fish and Wildlife: fishing licences * hunting licences * Outdoors card and miscellaneous

Tax Services: Beer Tax * Corporations Tax Insurance Premium * Corporations Tax Payment-in-Lieu * Debt Retirement Change * Employer Health Tax * Estate Administration Tax * Fuel Tax * Gasoline Tax * International Fuel Tax Agreement * Land Transfer Tax * Mining Tax * Retail Sales Tax * Retail Sales Tax Insurance Premium * Repay a Small Business Transition Support Payment * Tobacco Tax * Wine Tax

Commissioner of Oath services for authentication of documents

Landlord and Tenant Board Application Filing

Provides a free and confidential housing referral and consultation service.

Helps with:

• assistance and information to help solve housing problems
• people who are homeless or at risk of being homeless to find and maintain permanent accommodation within the local community
• landlords to find tenants and helps to resolve conflicts between landlords and tenants
• basic information on the Residential Tenancies Act

Also offers:

• money management - trusteeship service (including youth 16-24)
• regional identification clinic

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

ID clinic for people experiencing homelessness or who are at risk of homelessness and are in urgent need of ID to access other services (e.g. birth certificates, permanent resident cards).

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant.

Passport receiving agents are also available at this location. Passport Receiving Agents can:

• accept standard passport applications in person
• take payment
• collect and validate supporting documents
• review applications for completeness
• send in applications for processing

Responsible for the administration of all matters relating to the issuing, revoking, withholding, recovery and use of Canadian passports.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

Designed to speed up border crossings for low-risk, pre-approved travellers into Canada and the United States (U.S.). It is jointly run by the Canada Border Services Agency and U.S. Customs and Border Protection.

Provides primary healthcare to the residents of Niagara Falls along with health promotion programs and community development services. Registered patients have access to family physicians, nurse practitioners, registered nurses, a dietitian and social workers. There is also a Health Promotion team that provides community programs and outreach support. Open to the community. NOT A WALK-IN CLINIC.

Services include:

• Primary Health Care Services
• Dental Services
• Counselling
• Dietitian
• Health Promotion Programming (Free, available to everyone)
• Outreach support (for clients)
• COPD Care
• Birth Certificate Clinic - Friday afternoons
• Smoking cessation support for clients
• LGBTQ2+ support and groups
• Occupational Therapy
• Kinesiologist

See website or social media for a full list of programs.

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant

Passport receiving agents are also available at this location. Passport Receiving Agents can:

• accept standard passport applications in person
• take payment
• collect and validate supporting documents
• review applications for completeness
• send in applications for processing

Responsible for maintaining the official record of all Council meetings, the indexing and retention of all by-laws, agreements and contracts of the City. It also issues lottery, raffle and bingo licences, as well as business licences, and acts as the local representative of the Provincial Registrar General which involves the registration of deaths and the issuance of marriage licences. Birth Certificate application forms, as well as application forms for a copy of a marriage licence, are available at the City Clerk's office. The Clerk's Department is also responsible for regulating and licensing area auctioneers. For the most part, the Clerk's Office is the initial contact point for the public at City Hall. Other related services include:

• Conducting Municipal Elections
• Issuing applications for public appointments to various committees
• Preparing City Council Agendas
• Commissioner of Affidavits (oaths) services

​COVID-19: Visitors are encouraged to book an appointment at this locationt to help reduce lineups and wait time. Book an appointment here.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

COVID-19: Centre is now open to walk-ins. Clients will be allowed in one at a time for service.

Offer walk in services to the public looking for assistance and referrals. Services include:

• Access to phones, computers, photocopying and faxing
• Mail and Message service - provide a mailing address for individuals to receive mail and will accept phone messages for those without access to a phone
• ID Clinic - offered monthly
• Triage for Hope Centre services and community program referrals

​COVID-19: Visitors are encouraged to book an appointment at this locationt to help reduce lineups and wait time. Book an appointment here.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

Provides standard local government services, including:

PLANNING DEPARTMENT: Site Plan Control, Part Lot Control, registered Plans of Subdivision, Committee of Adjustment, Minor Variances, Applications for Consent. Issues applications for building permits, land division, and the committee of adjustment accepts complaints regarding the repair of a building, and makes inspections and provides information on swimming pool and fencing construction and repair regulations. For information and direction on installing a wood burning stove or kerosene heater contact this department.

BUILDING AND ENFORCEMENT: Receives, reviews and processes applications for the many types of permits which are required to ensure construction and other regulated activities within the Township meet the standards as set out in the Ontario Building Code Act.

TREASURY: Administration of the township's finances.

PUBLIC WORKS: Maintain and construct roads, bridges, water, sanitary and storm sewers, street lighting, parking, drainage, sidewalks and signage for the township.

CLERKS DEPARTMENT: Responsible for the preparation of meeting agendas and minutes, as well as distribution of information to the Mayor and Members of Council on a weekly basis. Responsible for various functions, which include but are not limited to the following: Recording/Record Keeping, Licensing, Municipal Elections, Records Management, Human Resources, Vital Statistics, Policy Development, Property/Legal Matters, Drainage, Commissioner for Taking Oaths, and Administration of Freedom of Information & Protection of Privacy Act. Issues licences for raffles and lotteries, as well as regulating and licensing area auctioneers.

FIRE SERVICES: Volunteer firefighters provide services to the community through fire and accident response, resuscitation services, extrication from motor vehicle accidents and enforcement of safety standards in accordance with the regulations of the Ontario Fire Marshal.

RECREATION: Ensure public awareness and coordination of recreation programs, services and facilities. The West Lincoln Community Centre (177 West Street, Smithville) offers gymnasium, walking track, Olympic size ice pad, splash pad, skate park and children's playground. Additionally, a wide variety of Recreation Programs are offered year round including a variety of fitness classes, First Aid/CPR and Leader in Training (ages 12 to 16 years old). March Break Camp and Summer Camp programs are available for the months of July and August for children between the ages of 4 and 12. Ladies' and Men's Pick Up Hockey/Shinny, Adult Skating, Pre-School Skating & Public Skating available from mid-September until April. The Township's Leisureplex Park offers two lighted ball diamonds, 2 large soccerfields (one lighted), outdoor running/walking track, mini soccer fields, washroom facility, trail to and from Smithville. For more information on the above noted Recreation programs please call 905-957-3346 ext 4694.

HERITAGE DESIGNATION: The municipal council is empowered to designate, by by-law, individual buildings, properties and entire areas that they determine to be of architectural or historical importance.

COVID-19: Visitors are encouraged to book an appointment at this locationt to help reduce lineups and wait time. Book an appointment here.

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant

• Drivers' licence renewal, replacement, information change
• Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
• Motorized Snow Vehicle Permits
• Off-Road Vehicle Permits
• Licence plates and renewal of licence plate stickers
• transfers of ownership
• application forms for Accessible Parking Permits, renewals, replacements and change of information
• Used Vehicle Information Package
• Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:

• apply for an Ontario Health Card
• change address on a Health Card
• change name on a Health Card
• renew a Photo Health Card
• replace a lost, stolen or damaged Health Card
• replace a red and white Health Card with a Photo Health Card
• Organ and tissue donor registration

Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.