Searching for Workers Compensation

Administer's compensation and no-fault workplace insurance for Ontario workplaces.

• provides disability benefits
• monitors the quality of health care
• assists in the early, safe return to work of workers injured on the job or who contract an occupational disease

Advocacy to improve workers' rights.

Training for local and migrant agricultural workers on Health and Safety and Labour Rights.

Assistance in obtaining Open Work Permits for Vulnerable Workers, and in getting access to Workers' Compensation, Employment Insurance benefits and Canada Pension Plan.

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.

If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.

Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.

Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.

Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.

Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.

Offers a variety of services to help disabled or injured workers, and family, friends, and co-workers of workers injured or killed on the job.

Services include:

• educational seminars and workshops
• guest speakers
• information on current and pending legislation
• private consultation
• assistance with completing forms
• monthly peer support meetings

One-stop service delivery for a wide range of federal programs and services includes:

All Canadians

• apprenticeship grants
• benefits finder
• job bank
• labour market information
• passport application
• Social Insurance Number (SIN) application

Employers and organizations

• funding programs
• hiring foreign workers
• human resource management
• Record of Employment (ROE)

Families and children

• Canada Child Benefit
• Canada Pension Plan children's benefits
• Canada Pension Plan death benefit
• Canada Pension Plan survivor's pension
• Employment Insurance family supplement
• Employment Insurance maternity and parental benefits
• Employment Insurance special benefits for parents of critically ill children

Labour and workplace information

• labour standards
• occupational health and safety
• wage earner protection program
• workplace equity

Newcomers to Canada

• foreign credentials referral

People with disabilities

• Canada Pension Plan disability benefits
• opportunities fund for people with disabilities

Seniors

• Allowance program
• Allowance for the Survivor program
• Canada Pension Plan retirement pension
• Canadian government annuities
• Guaranteed Income Supplement (GIS)
• international benefits
• Old Age Security (OAS)

Veterans

• Veterans Affairs Canada

Workers

• Canadian forces recruitment awareness
• Employment Insurance regular benefits
• Employment Insurance sickness benefits
• Royal Canadian Mounted Police (RCMP) recruitment awareness

Youth and Students

• Canada Pension Plan Disability (18-25 years of age)
• Canada Pension Plan Survivors (18-25 years of age)
• Canada Summer Jobs (CSJ)
• career focus
• job search assistance
• Skills Link

One-stop service delivery for a wide range of federal programs and services includes: All Canadians

• apprenticeship grants
• benefits finder
• job bank
• labour market information
• passport application
• passport receiving agent service
• Social Insurance Number (SIN) application

Employers and organizations

• funding programs
• hiring foreign workers
• human resource management
• Record of Employment (ROE)

Families and children

• Canada Child Benefit
• Canada Pension Plan children's benefits
• Canada Pension Plan death benefit
• Canada Pension Plan survivor's pension
• Employment Insurance family supplement
• Employment Insurance maternity and parental benefits
• Employment Insurance special benefits for parents of critically ill children

Labour and workplace information

• labour standards
• occupational health and safety
• wage earner protection program
• workplace equity

Newcomers to Canada

• foreign credentials referral

People with disabilities

• Canada Pension Plan disability benefits
• opportunities fund for people with disabilities

Seniors

• Allowance program
• Allowance for the Survivor program
• Canada Pension Plan retirement pension
• Canadian government annuities
• Guaranteed Income Supplement (GIS)
• international benefits
• Old Age Security (OAS)

Veterans

• Veterans Affairs Canada

Workers

• Canadian forces recruitment awareness
• Employment Insurance regular benefits
• Employment Insurance sickness benefits
• Royal Canadian Mounted Police (RCMP) recruitment awareness

Youth and Students

• Canada Pension Plan Disability (18-25 years of age)
• Canada Pension Plan Survivors (18-25 years of age)
• Canada Summer Jobs (CSJ)
• career focus
• job search assistance
• Skills Link

Arm's length agency of the Ontario Ministry of Labour, Training, and Skills Development. Works to educate, advices, and represent non-union workers who have been injured at work or who have been threatened or punished for following health and safety laws.
Services include:

• summary advice and representation through all stages of the Workplace Safety and Insurance Board (WSIB) claims process or the Workplace Safety and Insurance Appeals Tribunal (WSIAT)
• information on the polices and procedures of the WSIB and WSIAT
• advice and representation through the stages of an application and hearing of an application and hearing before the Ontario Labour Relations Board
• self-help information for workers to handle their own claims or applications where appropriate
• referrals to other organizations

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.

If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.

Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.

Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.

Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.

Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.

COVID-19 -- offices are open but call ahead to ensure someone is available to assist you; call 1-800-387-0750 Mon-Fri 8:30 am-4:30 pm or use online services at wsib.ca/en/onlineservices

For Frequently Asked Questions about WSIB claims during COVID-19 CLICK HERE

For more information on WSIB's response to COVID-19 CLICK HERE

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Promotes workplace health and safety

• administers no-fault workplace insurance for employers and their workers
• disability benefits for workers who are injured on the job or contract an occupational disease, or who have sustained sudden, traumatic mental stress or chronic stress injury that is the result of a work-related stressor (conditions apply, call for details)
• facilitates return to work
• administers survivor benefits for spouse, child or other dependant of a worker who died as the result of workplace injury or disease
• financial incentives for safe employers

Investigations -- call 1-888-745-3237 or email sileads@wsib.on.ca to report suspected cases of fraud or non-compliance

COVID19 -- staff working remotely, providing representation and legal advice services via phone and email

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Community legal clinic

• representation through all levels of Workplace Safety and Insurance Board
• case consultation and training for other agencies
• funded by Legal Aid Ontario

Monthly retirement pension, beginning as early as 60 years or as late as 70 years

• full pension if started at 65 years
• reduced pension if started before 65 years
• increased pension if started after 65 years

Post-Retirement Benefit -- for workers 60-70 years who continue to contribute to CPP while receiving a CPP pension

Disability benefits -- for contributors under 65 years

• allowance for dependent children

Survivor benefits -- monthly pension for surviving spouse or common law partner

• children's benefit for dependent children of deceased contributor
• death benefit (lump sum payment to estate, or persons responsible for funeral costs)

Amount of benefits payable is in proportion to contributions

• pension credits earned by either spouse may be divided equally (credit splitting) on termination of marriage or common law partnership

Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Canada Pension Plan decisions, see separate entry

Program of Employment and Social Development Canada, delivered by Service Canada

Retirement Hub - information and resources on pensions and retirement planning

Old Age Security (OAS)

• Monthly pension to legal residents of Canada 65 years and older
• full pension to those who have lived in Canada for at least 40 years after turning 18
• partial pension may be available

Guaranteed Income Supplement (GIS) -- Monthly supplement for low income OAS recipients living in Canada

Allowance -- Monthly benefit for low income spouses (60-64 years) of GIS recipients; based on combined income of the couple

Allowance for the Survivor -- Monthly benefit for low income widowed spouses 60-64 years

Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Old Age Security decisions, see separate entry

Programs of Employment and Social Development Canada, delivered by Service Canada

Guaranteed Annual Income System (GAINS), 1-866-668-8297 -- monthly supplement to low income Ontario seniors receiving OAS and GIS

• program of the Ontario Ministry of Finance

Retirement Hub - information and resource on pension and retirement planning

Advocacy, advice, education and representation:

• summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal
• information on policies and procedures of WSIB and WSIAT
• if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board
• self-help information for workers to handle their own claims or applications where appropriate
• referrals to other organizations

Arm's length agency of Ministry of Labour, Immigration, Training and Skills Development reporting directly to the ministererinister

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.

If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.

Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.

Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.

Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.

Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.

Community legal clinic

• assistance and representation in all matters under jurisdiction of Workplace Safety and Insurance Board
• support groups
• workshops and seminars
• funded by Legal Aid Ontario

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.

If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.

Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.

Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.

Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.

Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.

Advocacy, advice, education and representation:

• summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal
• information on policies and procedures of WSIB and WSIAT
• if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board
• self-help information for workers to handle their own claims or applications where appropriate
• referrals to other organizations

Arm's length agency of Ministry of Labour, Immigration, Training and Skills Development reporting directly to the minister

Peer counselling

• assistance with claims and applications -- Canada Pension Plan, Workplace Safety and Insurance Board (WSIB), social services, social assistance
• referrals to mental health professionals and other agencies
• community information seminars
• support groups
• advocacy and lobbying

Advocacy, advice, education and representation:

• summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal
• information on policies and procedures of WSIB and WSIAT
• if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board
• self-help information for workers to handle their own claims or applications where appropriate
• referrals to other organizations

Arm's length agency of Ministry of Labour, Immigration, Training and Skills Development reporting directly to the minister

This listing gives an overview of programs and services available to older adults, and is also an index to related listings in this directory

• for comprehensive information, please see the Halton Seniors' Services Directory here

FOOD

Community Meals: programs that organize suppers, lunches or other get-togethers that give community residents an opportunity to meet one another in a friendly and informal atmosphere

• see list of providers here

Grocery Delivery: organizations that accept online and/or telephone orders and deliver food and household supplies to the homes of people who are unable to go out and shop on their own behalf or food pantries that deliver to people with illnesses, disabilities, transportation issues or other extenuating circumstances which prevent them from picking it up

• see list of providers here

Meal Delivery Providers: programs that prepare and regularly deliver meals to older adults, people with disabilities and others who have difficulties shopping and/or preparing food for themselves

• see list of providers here

HOUSING

Affordable Housing and Help for Rent, Utilities or Property Taxes: information on programs that make rental housing more readily available to low-income individuals, programs that provide financial assistance for people who are at risk for having their utilities shut off, and programs that provide financial assistance to enable people to pay all or a portion of their property taxes

• see separate listing here

Long-Term Care Homes: inpatient health care facilities that provide nursing and personal care over an extended period of time

• for full list see here

Retirement Homes: residential facilities, apartments and/or planned communities for older adults, people with disabilities or other populations that are available at market rates and designed to enable those who are eligible to have a form of independent living in a secure environment while sharing common interests and having access to supportive services

• for full list see here

IN HOME ASSISTANCE

For individual types of services, such as shopping assistance, home maintenance, housekeeping assistance, personal care and yard maintenance, see here (in each category, click 'View Programs and Services' to see all providers)

Some personal care is available for free under Ontario's health care system, by applying to your local Home and Community Care Support Services

• for contact details see full listings here

Veterans Affairs Canada provides funding for eligible veterans to help pay for the cost of in-home care and housekeeping/home maintenance services

• see separate listings here

Assistive Devices Program: programs that pay all or a portion of the costs associated with acquiring assistive technology products and/or obtaining support services such as customization, fit/modification services or repairs

• see separate listings for the Assistive Devices Program and March of Dimes

Friendly Outreach Programs: programs that reach out to people who are hospitalized or in another institutional setting, are socially isolated due to disability or old age, or otherwise lack companionship with the objective of brightening their day and helping them to maintain contact with the outside world

• for full list see here

Homebound Services: services that are provided in-home for Individuals are unable to leave their homes because of illness, disability or frailty

• see list of providers here

Personal Alarm Systems and Locator Aids: programs that provide electronic equipment which connects people with sources of emergency assistance or that facilitate the ability of caregivers to determine the whereabouts of people who have Alzheimer's disease or other similar conditions

• see list of providers here

INCOME SUPPORT

Income Programs and Financial Assistance: information on income supports and benefits from federal, provincial or territorial governments

• see separate listing here

Ontario Drug Benefit Program: program that pays all or a portion of the costs for prescription drugs required by people who meet eligibility requirements for the programs

• see separate listing here

LEGAL SERVICES

Legal Help and Information: information on programs that provide legal counselling and/or representation for low-income individuals who need assistance in routine legal matters

• see separate listing here

TAX ORGANIZATIONS AND SERVICES

Income Tax Clinics: programs that provide tax preparation services for people who meet income and/or other eligibility criteria

• see list of providers here

TRANSPORTATION

Disability Related Transportation: programs that provide transportation for purposes of shopping, banking, social events, medical appointments, getting to and from work, and similar activities for people with disabilities who need special accommodations and are unable to utilize other available means of transportation

• see list of providers here

Escort Programs: programs that accompany people who have limited mobility, cognitive impairments or other problems to specified local destinations and provide assistance which may include transportation or driving services, and assisting the individual to enter and leave the vehicle and buildings

• see list of providers here

Full-service Gas Stations: Burlington, Oakville

Local Bus Services:

• see list of providers here

Non-Emergency Medical Transportation: programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centres or for other non-emergency medical needs for individuals who, because of their physical condition, are unable to use other means of local transportation

• see list of providers here

Senior Driver Renewal Program: programs that evaluate the motor and cognitive functioning of elderly individuals or people with disabilities to determine the person's ability to drive

• see separate listing here

Taxi Services:

• see separate listing here

This listing provides an overview of benefits from federal, provincial or territorial governments, and acts as an index to related listings in this directory

For a customized list of federal, provincial and territorial programs and services, see the Government of Canada's Benefits Finder

• does not collect or track information

For a customized list of provincial benefits and programs, see the Government of Ontario's Benefits Finder

• does not collect or track information

FEDERAL PROGRAMS:
For assistance with federal programs, see listings for Service Canada Centres here

Canada Pension Plan (CPP) Retirement Pension
A monthly, taxable benefit that partially replaces income

• those 60 or older may apply if they have made at least one valid contribution to the CPP
• for more information, see separate listing here

May also qualify for the following CPP benefits:

• disability benefit is a monthly payment for those CPP contributors under 65 who have a mental or physical disability
• survivor's pension is a monthly payment paid to the legal spouse or common-law partner of the deceased CPP contributor
• children's benefits provide monthly payments to the dependent children of disabled or deceased CPP contributors
• death benefit is a one-time payment, payable to the estate or other eligible individuals, on behalf of a deceased CPP contributor

Employment Insurance (EI)
Provides temporary income support to eligible unemployed workers while they look for employment or to upgrade their skills

• also provides special benefits to workers who take time off work due to specific life events (illness, pregnancy, caring for a newborn or newly adopted child, caring for a critically ill or injured person, or caring for a family member who is seriously ill with a significant risk of death)
• for more information, see separate listing here

Old Age Security (OAS)
A monthly, taxable payment for those 65 and older

• amount depends on income and years lived in Canada or specific countries after the age of 18
• for more information, see separate listing here

May also qualify for the following benefits:

• Guaranteed Income Supplement (GIS) - for low-income OAS recipients living in Canada
• Allowance - for low-income legal spouses or common-law partners of GIS recipients, ages 60-64, who meet residency requirements
• Allowance for the Survivor - for low-income spouses or common-law partners, ages 60-64, of deceased GIS recipients

Veterans Affairs Canada
Provides income support and emergency funding to eligible veterans and their families

• for more information, see separate listings for Veterans Affairs Canada offices here

PROVINCIAL PROGRAMS:
For assistance with provincial programs, see listings for ServiceOntario Centres here

Ontario Disability Support Program (ODSP)
Offers monthly financial assistance with living expenses, including food and rent

• for Ontario residents 18 years or older who qualify financially and meet the definition of a disability
• for more information, see separate listing here

Ontario Guaranteed Annual Income System (GAINS)
Provides a monthly, non-taxable benefit to low-income Ontario seniors

• for those 65 and older, who meet residency requirements, and receive the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS) payments from the federal government
• for more information, see separate listing here

Ontario Works (OW)
Provides temporary financial assistance to people who are returning to the workforce

• for Ontario residents in financial need who are committed to finding and keeping a job
• for more information, see separate listing here