Searching for Federal Government Social Assistance Programs

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant.

Passport receiving agents are also available at this location. Passport Receiving Agents can:

• accept standard passport applications in person
• take payment
• collect and validate supporting documents
• review applications for completeness
• send in applications for processing

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant

Passport receiving agents are also available at this location. Passport Receiving Agents can:

• accept standard passport applications in person
• take payment
• collect and validate supporting documents
• review applications for completeness
• send in applications for processing

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant.

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant.

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death.
If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE)
Visit the website for specific details.

Old Age Security (OAS)

Monthly pension to persons 65 or over regardless of income or assets

• must be legal resident of Canada for at least 40 years to receive full pension
• also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application

Guaranteed Income Supplement (GIS)

Supplement added monthly to Old Age Security for those with limited or no income

• amount of supplement is adjusted quarterly
• reapply when income taxes are filed (end of April)
• not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada

Allowance

Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement

• based on combined income of the couple
• allowance is adjusted quarterly
• residence requirements
• proof of age required
• reapply when income taxes are filed (end of April)

Allowance for the Survivor

Monthly allowance for widowed spouses 60-65 years

• death, marriage and applicant's birth certificate required
• based on limited or no income
• deceased spouse need not have received Old Age Security
• apply when income taxes are filed (end of April)

Programs of Human Resources and Social Development Canada, delivered by Service Canada)

A monthly, taxable benefit that replaces a portion of the applicants income upon retirement. Those who qualify for the Canada Pension Plan (CPP) will receive the retirement pension for the rest of their life.
Individuals aged 60 to 69 can continue to work while receiving CPP. CPP contributions will then go toward post-retirement benefits (PRB) which will increase income upon retirement.

One-stop service delivery for a wide range of federal programs and services includes:

All Canadians

• apprenticeship grants
• benefits finder
• job bank
• labour market information
• passport application
• Social Insurance Number (SIN) application

Employers and organizations

• funding programs
• hiring foreign workers
• human resource management
• Record of Employment (ROE)

Families and children

• Canada Child Benefit
• Canada Pension Plan children's benefits
• Canada Pension Plan death benefit
• Canada Pension Plan survivor's pension
• Employment Insurance family supplement
• Employment Insurance maternity and parental benefits
• Employment Insurance special benefits for parents of critically ill children

Labour and workplace information

• labour standards
• occupational health and safety
• wage earner protection program
• workplace equity

Newcomers to Canada

• foreign credentials referral

People with disabilities

• Canada Pension Plan disability benefits
• opportunities fund for people with disabilities

Seniors

• Allowance program
• Allowance for the Survivor program
• Canada Pension Plan retirement pension
• Canadian government annuities
• Guaranteed Income Supplement (GIS)
• international benefits
• Old Age Security (OAS)

Veterans

• Veterans Affairs Canada

Workers

• Canadian forces recruitment awareness
• Employment Insurance regular benefits
• Employment Insurance sickness benefits
• Royal Canadian Mounted Police (RCMP) recruitment awareness

Youth and Students

• Canada Pension Plan Disability (18-25 years of age)
• Canada Pension Plan Survivors (18-25 years of age)
• Canada Summer Jobs (CSJ)
• career focus
• job search assistance
• Skills Link

Services altered in response to COVID-19 (Coronavirus)

Do not attend a Service Canada Centre for service unless absolutely necessary
* complete a service request form online for assistance with Employment Insurance, Canada Pension Plan, Old Age Security, Guaranteed Income Supplement, Social Insurance Numbers, immediate requests for Passport Service or Veterans Affairs Canada Services
* a Service Canada officer will call back within 2 business days

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One-stop service delivery for a wide range of federal programs and services includes:

All Canadians

• apprenticeship grants
  
• benefits finder
  
• job bank
  
• labour market information
  
• passport application
  
• passport receiving agent service
  
• Social Insurance Number (SIN) application

Employers and organizations

• funding programs
  
• hiring foreign workers
  
• human resource management
  
• Record of Employment (ROE)

Families and children

• Canada Child Benefit
  
• Canada Pension Plan children's benefits
  
• Canada Pension Plan death benefit
  
• Canada Pension Plan survivor's pension
  
• Employment Insurance family supplement
  
• Employment Insurance maternity and parental benefits
  
• Employment Insurance special benefits for parents of critically ill children

Labour and workplace information

• labour standards
  
• occupational health and safety
  
• wage earner protection program
  
• workplace equity

Newcomers to Canada

• foreign credentials referral

People with disabilities

• Canada Pension Plan disability benefits
  
• opportunities fund for people with disabilities

Seniors

• Allowance program
  
• Allowance for the Survivor program
  
• Canada Pension Plan retirement pension
  
• Canadian government annuities
  
• Guaranteed Income Supplement (GIS)
  
• international benefits
  
• Old Age Security (OAS)

Veterans

• Veterans Affairs Canada

Workers

• Canadian forces recruitment awareness
  
• Employment Insurance regular benefits
  
• Employment Insurance sickness benefits
  
• Royal Canadian Mounted Police (RCMP) recruitment awareness

Youth and Students

• Canada Pension Plan Disability (18-25 years of age)
  
• Canada Pension Plan Survivors (18-25 years of age)
  
• Canada Summer Jobs (CSJ)
  
• career focus
  
• job search assistance
  
• Skills Link

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death.
If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE)
Visit the website for specific details.

Old Age Security (OAS)

Monthly pension to persons 65 or over regardless of income or assets

• must be legal resident of Canada for at least 40 years to receive full pension
• also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application

Guaranteed Income Supplement (GIS)

Supplement added monthly to Old Age Security for those with limited or no income

• amount of supplement is adjusted quarterly
• reapply when income taxes are filed (end of April)
• not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada

Allowance

Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement

• based on combined income of the couple
• allowance is adjusted quarterly
• residence requirements
• proof of age required
• reapply when income taxes are filed (end of April)

Allowance for the Survivor

Monthly allowance for widowed spouses 60-65 years

• death, marriage and applicant's birth certificate required
• based on limited or no income
• deceased spouse need not have received Old Age Security
• apply when income taxes are filed (end of April)

Programs of Human Resources and Social Development Canada, delivered by Service Canada)

A monthly, taxable benefit that replaces a portion of the applicants income upon retirement. Those who qualify for the Canada Pension Plan (CPP) will receive the retirement pension for the rest of their life.
Individuals aged 60 to 69 can continue to work while receiving CPP. CPP contributions will then go toward post-retirement benefits (PRB) which will increase income upon retirement.

Offers volunteers who assist individuals who are unable to complete income tax and benefit returns. Volunteer tax preparation clinics are offered in various locations across Canada, generally between February and April of each year. Some clinics operate year-round. Full list of clinics available on the website.
The following returns are not eligible for this service:

• returns for deceased persons
• individuals who file for bankruptcy
• self-employed individuals
• individuals who report capital gains or losses
• individuals who report employment expenses, or business or rental income and expenses

Offers a wide variety of services for Canadian Veterans and their families. This includes: programs to assist them after an injury or during the transition from military to civilian life, allowances and benefits, income support payments, rehabilitation, health care benefits and funding for long term care.

A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death.
If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE)
Visit the website for specific details.

Old Age Security (OAS)

Monthly pension to persons 65 or over regardless of income or assets

• must be legal resident of Canada for at least 40 years to receive full pension
• also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application

Guaranteed Income Supplement (GIS)

Supplement added monthly to Old Age Security for those with limited or no income

• amount of supplement is adjusted quarterly
• reapply when income taxes are filed (end of April)
• not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada

Allowance

Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement

• based on combined income of the couple
• allowance is adjusted quarterly
• residence requirements
• proof of age required
• reapply when income taxes are filed (end of April)

Allowance for the Survivor

Monthly allowance for widowed spouses 60-65 years

• death, marriage and applicant's birth certificate required
• based on limited or no income
• deceased spouse need not have received Old Age Security
• apply when income taxes are filed (end of April)

Programs of Human Resources and Social Development Canada, delivered by Service Canada)

A monthly, taxable benefit that replaces a portion of the applicants income upon retirement. Those who qualify for the Canada Pension Plan (CPP) will receive the retirement pension for the rest of their life.
Individuals aged 60 to 69 can continue to work while receiving CPP. CPP contributions will then go toward post-retirement benefits (PRB) which will increase income upon retirement.

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

COVID19 -- How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services here:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html



Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card

Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care

• information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre

Medical service providers that already accept IFHP: ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers

Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca

Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060

Refugee claims -- forms available on website and may be submitted online

For any application, appointments may be offered at

• 325 Milner Ave, Suite 200, Scarborough,
• 3085 Glen Erin Drive, Mississauga, or at
• 5343 Dundas St W, Ste 105, Etobicoke

Service Overview

• Temporary financial assistance and support in finding new employment
• claimants must conduct a reasonable job search to remain eligible
• Basic benefit rate is 55% of average insured earnings
• maximum weekly benefit $638
• duration of benefits based on insured weeks of work and regional unemployment rate

Working While on Claim

• claimants keep 50 cents of EI benefits for every dollar earned in wages, up to a maximum of 90% of weekly earnings
• claimants may choose instead to earn up to 40% of regular benefits or $75 per week (whichever is higher) with no reduction in EI payment

Family Supplement

• for low income families who receive the Canada Child Benefit (see separate entry)
• amount based on annual net family income
• supplement will be added to EI payment

Special benefits

• 26 weeks sickness benefits
• 26 weeks compassionate care benefits
• 35 weeks for family caregivers to care for critically ill or injured children, and 15 weeks to care for critically ill or injured adults
• 15 weeks maternity benefits
• 40 weeks standard parental, 69 weeks extended parental benefits available to natural, legal or adoptive parents -- benefits can be shared by both parents

Claimants may be able to receive combination of special benefits

My Service Canada Account

• computer access to claim information

Social Security Tribunal, 1-877-227-8577​

• independent appeal process for Employment Insurance decisions

Job Bank www.jobbank.gc.ca

• online employment information and job postings
• employers can post jobs online

Program of Employment and Social Development Canada, delivered by Service Canada