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• Gives immediate legal assistance to individuals who appear in court without a lawyer
• Provides information about legal rights, obligations and basic court procedure
• Helps negotiate or settle issues
• Reviews or prepares court documents to be filed
• Helps determines if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer

Provides assistance in:

• The courtroom for child protection hearings
• Garnishment and support hearings
• Requesting adjournments
• Arguing motions
• Hearings for issues such as custody, access, or support where the issues are not complicated

• Provides free legal advice and assistance to low income earners
• Offers representation in a court or at a tribunal, such as the Social Benefits Tribunal or the Landlord and Tenant Board
• Assists with preparing documents, such as an application to the Landlord and Tenant Board

Services are offered in the following areas:

• Consumer and Credit/Debt issues
• Employment Insurance (EI)
• Employment standards (ESA)
• Old Age Security (OAS)
• Health and disability
• Housing law for tenants
• Human rights
• Immigration law
• Ontario Disability Support Program (ODSP)
• Ontario Works (OW)
• Wills and Power of Attorney (POA)
• Completing forms or advocating for seniors

Note: No representation is given regarding Family Law, Criminal Law, or Refugee Law

• Acts as a pre/post-charge diversion program that offers culturally appropriate services to help Indigenous people deal with the criminal justice system
• Offers culturally appropriate alternatives upon sentencing before a conviction is entered
• Provides an opportunity for the community member to enter into a mutually agreed Healing and Wellness Plan which will be taken into consideration upon sentencing
• Elders, Band officials, victims and community service providers may assist the community member during the Council process
• Facilitates mediation between the victim and offender to allow each party to be seen, heard and believed in order to repair the harm done to the community
• Offers assistance with victim services, legal aid and advice clinic, probation, and bail supervision

Some typical healing and wellness plans may include, but are not limited to:

• Attending cultural events, such as Ceremony and Justice Circle
• Some form of restitution
• Community service hours
• Counselling and/or treatment

Primarily delivers the Miwdoodaa Minomaadiziwin Diversion Program

• Acts as a pre/post-charge diversion program that offers culturally appropriate services to help Indigenous people deal with the criminal justice system
• Offers culturally appropriate alternatives upon sentencing before a conviction is entered
• Provides an opportunity for the community member to enter into a mutually agreed Healing and Wellness Plan which will be taken into consideration upon sentencing
• Elders, Band officials, victims and community service providers may assist the community member during the Council process
• Facilitates mediation between the victim and offender to allow each party to be seen, heard and believed in order to repair the harm done to the community
• Offers assistance with victim services, legal aid and advice clinic, probation, and bail supervision

Some typical Healing and Wellness Plans may include, but are not limited to:

• Attending cultural events, such as Ceremony and Justice Circle
• Some form of restitution
• Community service hours
• Counselling and/or treatment

Community Justice Committee

• Acts as an advisory committee to the Justice Coordinator
• Participates in Justice Circles and development of Healing Plan
• Supports the offender and the victim

Acts as a pre/post-charge diversion program that offers culturally appropriate services to help Indigenous people deal with the criminal justice system

• Offers culturally appropriate alternatives upon sentencing before a conviction is entered
• Provides an opportunity for the community member to enter into a mutually agreed Healing Plan which will be taken into consideration upon sentencing
• Elders, band officials, victims and community service providers may assist the community member during the Council process
• Facilitates mediation between the victim and offender to allow each party to be seen, heard and believed in order to repair the harm done to the community

Some typical Healing Plans may include, but are not limited to:

• Attending cultural events, such as ceremony
• Some form of restitution
• Community service hours
• Counselling and/or treatment

Offers cultural programs and support services to Indigenous youth to empower them with making positive decisions

• Assists Indigenous youth with completing their Plan of Action from the Justice Circle
• Provides support for youth to fulfill their conditions of a Probation Order
• Provides cultural programming and educational opportunities by facilitating teaching circles and workshops for all interested youth
• Coordinates various activities such as seasonal medicine walks, hiking, snowshoeing, fishing, sweet grass harvesting, craft/sewing, and fire teachings
• Recognizes hours of service for youth participation towards school or legal system community service hour requirements

Offers a culturally appropriate program to Aboriginal children and youth in elementary and secondary school as an Extra Judicial Measure (EJM)

• Teaches young people to be responsible community members and to use their leisure time wisely
• Encourages community involvement
• Encourages victim reparation through apology, community service hours, restitution etc
• Provides participation opportunity for victim
• Addresses behaviours and factors leading to the crime to determine areas of required services
• Provides the 10-session program 4 times per year and a fifth session on Anger Management and Traditional Ways once per year

Provides legal advice and assistance to individuals who do not have the means to assert or defend their legal rights through the following services:

• Client representation in clinic areas of practice
• Free summary legal advice
• Information and referral
• Law reform advocacy
• Public education
• Specialized legal services

Services are offered in the following areas:

• Birth certificates
• Canada Pension Plan (CPP) Disability or Pension benefits
• Canada Child Benefits (CCB)
• Consumer and Credit/Debt issues
• Criminal Injuries Compensation Board (CICB)
• Disability Tax benefits
• Employment Insurance (EI)
• Employment Standards (ESA)
• Human Rights
• Native Status applications
• Old Age Security (OAS)
• Ontario Disability Support Program (ODSP)
• Ontario Works
• Residential Tenancies (tenants only)

Note: No advice or representation is given regarding Family Law or Criminal Law

Advice and representation in areas of social assistance, Ontario Disability Support Program (ODSP), sponsorships, immigration law

• legal information and education
• referral of legal cases
• advocacy
• seminars, workshops
• funded by Legal Aid Ontario

Forced Marriage -- website with information and resources on forced marriages * information for individuals and service providers

Assists with applications for Canadian and other countries' pensions and benefits

• information on passports, permanent resident cards, income taxes, legal issues, Italian properties, power of attorney and succession

Free legal answers covering 2,100 topics on provincial and federal laws, available by website

• referrals
• publishes legal guides and Your Guide to Canadian Law

Assists with applications for Canadian and other pensions and benefits

• information on passports, permanent resident cards, income taxes, legal issues, Italian properties, power of attorney and succession

Legal information website

• promotes an understanding of the law with respect to violence against women
• provides legal information to women and their supporters that reflects the experiences and realities of women
• We do not give legal advice

Coordinates programs and projects for community safety, legal information, outreach, education and support

Safety -- safety audits and safety promotion for individuals, communities, workplaces, service environments and institutions

Justice -- legal information, workshops and resources

• administers Ontario Women's Justice Network website owjn.org

Outreach and Education -- peer youth leadership and skills building program to prevent violence

• workshops, training and presentations
• multilingual, easy-to-read publications on safety, violence issues, legal information and equity and inclusion for women and youth, service providers, educators and community members
• free online educational games, apps, zines and webinars

Hotline for workers to ask questions about their rights and workplace issues, get support and strategize solutions

Legal clinic focusing on individual and systemic anti-Black racism

• legal representation
• test case litigation
• law reform and community development
• summary legal advice, brief services and public legal education
• funded by Legal Aid Ontario

Workers' rights education

• information and referral on work-related issues such as employment law, human rights, harassment, Employment Insurance (EI), workers' compensation, health and safety legislation
• information and drop-in sessions for workers wanting in-depth information on asserting their rights and protecting themselves at work
• strategies and support regarding unpaid wages, vacation pay and holiday pay
• referrals

COVID19 -- walk in services suspended, call 416-971-9674

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Community legal clinic

• deals primarily with immigration, tenant issues, social assistance, employment rights, human rights, poverty law
• most refugee cases referred to Legal Aid
• may provide representation
• summary advice in domestic violence and other family law cases
• community education
• speakers
• law reform
• community advocacy
• funded by Legal Aid Ontario

Community legal clinic

• advice and representation
• advocacy
• research and consultation for individuals
• community education
• law reform
• referrals to union organizers
• outreach, particularly to small workplaces with immigrant workforces
• funded by Legal Aid Ontario

Online, step-by-step legal information about common legal problems

• family law, housing law, employment law, refugee law, immigration law, criminal law, income assistance, health and disability law, abuse and family violence, human rights, debt and consumer rights, tribunals and courts, French language rights, and wills and powers of attorney
• plain language
• links to checklists
• forms and practical guides
• information and referral for legal and social services
• live chat for additional questions

Legal information clinic

• income assistance, housing law, refugee and immigration law, employment and work, abuse and family violence, family law, domestic and elder abuse, debt and consumer rights and collection agencies, health and disability, some criminal issues
• CLEO Connect resource
• Steps to Justice resource
• most publications available in French
• legal information for new Canadians - print materials in Arabic, Chinese, (Mandarin and Simplified Chinese), English, French, Somali, Spanish, Tamil and Urdu

Funded by Legal Aid Ontario, the Law Foundation of Ontario and Department of Justice Canada

Online legal information on common legal problems including family law, housing law, employment law, refugee and immigration law, criminal law, youth criminal law, income assistance, health and disability law, abuse and family violence, human rights, debt and consumer rights, tribunals and court, finding help from lawyers and paralegals, French language rights, wills and powers of attorney

• plain language
• links to checklists, forms and practical guides
• tools such as courtroom illustrations, flowcharts, letter-writing and videos
• information and referral for legal and social services
• live chat and email support for additional questions

Guided Pathways, stepstojustice.ca/guided-pathways -- series of online interviews to help complete court forms and documents

• pathway asks questions and puts answers into required form, questions include information as to what is needed
• Family Law Guided Pathways for divorce, separation, children, support and property issues
• Housing Law Guided Pathways for tenants with maintenance and repair problems and tenants who are owed money from their landlord
• Wills and Power of Attorney Guided Pathways to create a simple will or power of attorney for personal care or property
• Guided Pathway for responding to elder abuse, to learn about elder abuse and how to respond to it
• Guided Pathway for open work permits to fill out draft forms
• Nonprofit bylaw builder