Searching for Crisis Lines

Offers physical, emotional and spiritual support to women and men with pregnancy, parenting and post abortion concerns

• Offers free and confidential pregnancy testing with results available in minutes
• Provides options counselling and information on pregnancy, parenting, adoption and abortion
• Provides a 9-11 week post-abortion support program including peer counselling
• Operates the care closet which provides used baby clothes at no charge
• Provides used maternity clothes
• Provides support and resources needed during pregnancy and after birth
• Operates the Baby Boutique
• Organizes the Pregnancy and Parenting Education Program

Domestic violence program:

• 24 hour crisis line
• one-on-one counselling sessions
• intake
• assessments
• case plans
• referrals
• accompaniment to courts
• outreach services to women and men in the community and Cornwall
• six-week residential educational program for women and children who have experienced abuse
• transitional housing units for those who have completed the six-week program

Note: Services may be impacted in response to COVID-19. Contact any service prior to visiting in-person to receive up-to-date information on changes to their availability.

Operates a 10-bed short term emergency shelter for women who are victims of abuse, and their children

• Provides a 24-hour support line
• Provides emergency transportation to women living outside the community who need to come to the shelter
• Provides accompaniment to appointments
• Provides access and referral to available community resources
• Supports women in obtaining clothing, furniture and household items when in need
• Provides an emergency food cupboard for women accessing shelter services
• Offers women's support groups
• Offers a resource library
• Provides public education and presentations on abuse

• Offers culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat

Offers services in 14 languages, including:

• Oji-Cree
• Cree
• Algonquin
• Inuktitut
• Mohawk
• Oneida
• Odawa
• Potawatomi
• Micmac
• Black Foot
• Anishnaabe
• Moose Cree
• Swampy Cree
• English

Distress and Crisis Ontario (DCO) is the provincial networking organization that supports and helps build and sustain the capacity of its member agencies in the continuum of support, referral and mental health services offered to the people of Ontario. At a Distress Centre, individuals can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Phone Lines, Online Chat services and much more. For a listing of member agencies, click here.



ONTX Ontario Online & Text Crisis Service



How to Chat

* Chat is available on computer, or mobile device from 2 pm-2 am daily

* Click Here to access.

* Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available.



How to Text

* Text is available from mobile phone from 2 pm-2 am daily and is accessed by dialing 258258.

* Will need to complete a pre-chat survey, agree to terms and conditions of service, and a responder will be available.

Created by youth, 100% volunteer based, dedicated to providing resources and support for all Canadians affected by bullying. Provides a 24/7 toll free telephone support service. Offers information, help and support to victims, perpetrators, bystanders, parents, school staff and the community.

Presentations on Bullying, mostly virtual.

COVID19 Virtual support available, visit www.gatoronto.ca/phone-meetings for hours and access codes

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Regular group meetings for men and women who desire to stop gambling

Gam-Anon
Mutual aid and support for spouse, family or close friends of compulsive gamblers, online meeting schedule available for locations in Ontario

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities

Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse

Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)

COVID19 - Nurse-staffed 24 hour telephone line available to assist victims/survivors and service providers with service navigation during the COVID19 pandemic; call 1-855-628-7283 or visit website for details, or to find a local Sexual Assault/Domestic Violence Treatment Centre in Ontario

Provides representation, leadership and support to 36 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision

Information on health options and centre locations for victims/survivors of violence

• direct services for victims/survivors provided by member centres
• online training modules for service providers
• resource library

Find a Centre -- online searchable directory of sexual assault/domestic violence centres in Ontario; map available to download

Telephone and text suicide prevention and support, and online resources, including listings of local helplines and crisis resources across Canada

COVID19 Free support, including text counselling, information, and referrals, available to anyone in any type of crisis through text or Facebook Messenger

Support and information in any type of crisis by trained volunteers crisis responders

• youth 5-25 years, text CONNECT to 686868, or message through Facebook Messenger
• adults 25 years and older, text WELLNESS to 686868, or message through Facebook Messenger
• available in English and French
• does not provide medical advice
• access text or Messenger also available on website

Access to culturally sensitive counselling (dependent on crisis responder availability)

• individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
• individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger

COVID19 Telephone, text, and online counselling and support available, including online resources such as COVID19 information; for telephone counselling in English and French call 1-800-668-6868, also available in Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters

• telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
• chat available through cell phone, laptop, tablet, and desktop computer
• 24/7 e-mental health support through Facebook website or Messenger app
• Resources Around Me national searchable online database of community resource listings

Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)

Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential

Information and referral to community support services to meet long term needs including crisis and follow-up services



Member agency of Support Services Network for Male Survivors in Ontario

Francophone helpline for women

• crisis intervention
• support and referral to community agencies
• confidential calls

24-hour telephone crisis and support line, includes emotional support, safety planning and information and referrals; live chat includes confidential and anonymous online counselling

Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women

• liaison with diverse communities
• confidential and anonymous

Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511

COVID19 Telephone support line 1-833-900-1010 and online chat available 24 hours a day, 7 days a week; for local services, visit website for Referral Directory; in an emergency call 911

Confidential, victim-centered phone line and online chat connecting victims and survivors with social services, local emergency services including law enforcement, and transition and long-term supports/services (also receives tips from the public)

Referral directory

• online directory of services
• online library of resources

COVID19 Peer support by chat and text Mon-Fri, Sun 4 pm-9:30 pm EST, visit YouthLine website for details; not a crisis service

Anonymous, confidential peer support by email, text and chat, on issues of concern to 2SLGBTQ+ youth such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, mental health

• information and referral
• referral database of 2SLGBTQ+ youth services

A free anonymous phone service that people who use drugs can call if they are located within Ontario. The operator will stay on the phone with the caller while drugs are used, in the event that the operator receives no response after administration of narcotics the operator will call 911 and alert them to a possible
overdose at the location provided by the caller. Can also provide referrals to harm reduction products or assistance with home detoxing.