Searching for Other Housing Related Services / Organizations

Offers housing supports and services in residential facilities and within the community for individuals with mental illness

Supportive Housing

• Partners with Sault Area Hospital, Aboriginal Housing Services and Social Services SSM District to provide daily assistance for residents of 137 East St
• Offers 24/7 housing support services at the Willow Haven supportive housing facility
• Supports include but are not limited to: assistance with medical and mental health issues, daily living skills, appointments, addictions support, family relationships, and vocational skills

Community Support

• Offers resources and outreach for individuals in securing/maintaining safe and stable housing
• Supports include but are not limited to: community housing and outreach, case management, assistance with landlord mediation, and information and referrals to other service providers

LOCAL CMHA BRANCH SERVICES DURING COVID-19

CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:

• in person
• by phone

or in the following virtual ways:

• PCVC - Personal computer video conferencing
• OTN - Ontario Telemedicine Network
• ZOOM - Video/web conferencing platform

Please note: CMHA branch offerings are subject to change in response to the ongoing developments of COVID-19. The website below will reflect the most accurate and current information.

Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.

Provides legal advice and assistance to individuals who do not have the means to assert or defend their legal rights through the following services:

• Client representation in clinic areas of practice
• Free summary legal advice
• Information and referral
• Law reform advocacy
• Public education
• Specialized legal services

Services are offered in the following areas:

• Birth certificates
• Canada Pension Plan (CPP) Disability or Pension benefits
• Canada Child Benefits (CCB)
• Consumer and Credit/Debt issues
• Criminal Injuries Compensation Board (CICB)
• Disability Tax benefits
• Employment Insurance (EI)
• Employment Standards (ESA)
• Human Rights
• Native Status applications
• Old Age Security (OAS)
• Ontario Disability Support Program (ODSP)
• Ontario Works (OW)
• Residential Tenancies (tenants only)

Note: No advice or representation is given regarding Family Law, Criminal Law, or Refugee Law

• Provides safe and affordable, culturally appropriate housing to urban and rural First Nation, Inuit and Métis people living off-Reserve
• Consists of new, affordable rental units, home ownership loans and repair funding

Administers the following programs:

• OPHI Homeownership Program
• OPHI Ontario Renovates 2020/2022 Home Repair Program
• Mkaana-wii-giiwe'aad Program

• Provides free legal advice and assistance to low income earners
• Offers representation in a court or at a tribunal, such as the Social Benefits Tribunal or the Landlord and Tenant Board
• Assists with preparing documents, such as an application to the Landlord and Tenant Board

Services are offered in the following areas:

• Consumer and Credit/Debt issues
• Employment Insurance (EI)
• Employment standards (ESA)
• Old Age Security (OAS)
• Health and disability
• Housing law for tenants
• Human rights
• Immigration law
• Ontario Disability Support Program (ODSP)
• Ontario Works (OW)
• Wills and Power of Attorney (POA)
• Completing forms or advocating for seniors

Note: No representation is given regarding Family Law, Criminal Law, or Refugee Law

Provides legal advice and assistance to individuals who do not have the means to assert or defend their legal rights through the following services:

• Client representation in clinic areas of practice
• Free summary legal advice
• Information and referral
• Law reform advocacy
• Public education
• Specialized legal services

Services are offered in the following areas:

• Birth certificates
• Canada Pension Plan (CPP) Disability or Pension benefits
• Canada Child Benefits (CCB)
• Consumer and Credit/Debt issues
• Criminal Injuries Compensation Board (CICB)
• Disability Tax benefits
• Employment Insurance (EI)
• Employment Standards (ESA)
• Human Rights
• Native Status applications
• Old Age Security (OAS)
• Ontario Disability Support Program (ODSP)
• Ontario Works
• Residential Tenancies (tenants only)

Note: No advice or representation is given regarding Family Law or Criminal Law

Responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home purchasers are entitled to in Ontario.

• Licence new home builders and vendors
• Ensure that builders abide by the legislation
• Educate new home buyers about their warranty rights
• Protect consumers when builders fail to fulfil their warranty obligations
• Resolve disputes about warranty coverage
• Investigates illegal building practices
• Promote high standards of new home construction

Experts in the housing programs supporting the varied and distinct housing needs of Indigenous and the North communities

• including the First Nations, Urban Indigenous, Inuit and Metis people in Canada

Federal housing agency

• mortgage loan insurance
• information on buying a home, renting a home, home renovations, co-operative housing
• housing policy and research

Represents the interests of private sector rental housing providers * offers public advocacy and information on property management, rental housing regulation and residential tenancies law * Certified Rental Buildings Program designation and listings, www.crbprogram.org

COVID19 -- telephone inquiries only, online information about housing security during the COVID19 emergency
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Legal clinic focusing on individual and systemic anti-Black racism

• legal representation
• test case litigation
• law reform and community development
• summary legal advice, brief services and public legal education
• funded by Legal Aid Ontario

Eviction prevention supports

• legal information about the eviction and Landlord and Tenant Board processes, help with system navigation, and helping people find supports to help them keep their homes

Information about the human rights claim process

• tools for self-advocacy
• educational materials about tenant and housing rights
• workshops about housing rights

Advocates for tenants facing human rights issues in housing including discrimination, harassment or the need for an accommodation under the Ontario Human Rights Code

Regulates the rights and responsibilities of landlords and tenants in residential properties

• responds to complaints about offences under the Residential Tenancies Act
• investigates complaints up to prosecution
• receives complaints and investigates maintenance issues where there are no municipal standards
• complaints may be made to this Unit, or to the Landlord and Tenant Board, or to both -- complaints requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)

Provincial coalition of first stage emergency violence against women shelters and second stages housing programs; membership also available to community-based organizations with women's programming and/or violence against women programming

Information and online resources for membership, public education and advocacy for public policy change; Violence Against Women Library including directory of shelters in Ontario with services for pets of women leaving violence

No direct service to women experiencing violence

Incorporated non-profit organization

• provides information, assistance and educational programs to Ontario's small-scale landlords
• free of charge

Specialty legal clinic

• works to better the housing situation of low income Ontario residents including tenants, housing cooperative members and homeless people
• no direct legal services for individuals, people requiring legal advice or representation relating to housing issues should contact their local community legal clinic, to find local clinic call Legal Aid Ontario 1-800-668-8258
• public legal education including tip sheets providing legal information on common tenant concerns available at www.acto.ca/for-tenants/tip-sheets/
• funded by Legal Aid Ontario

Tenant Duty Counsel Program -- legal advice and information for unrepresented low income tenants, with a scheduled hearing at the Landlord and Tenant Board (see separate entry) offered by phone once clients sign up at tdc.acto.ca/, Tenant Duty Counsel will call within five days of hearing

Community legal clinic and resource centre

• information, referrals and summary advice on housing issues from landlord's perspective
• educational tools
• law reform
• rental forms
• funded by Legal Aid

COVID-19 (10 Sep 2021): implemented a number of changes to its operations until further notice. In-person service counters are closed, email the LTB at EA-ltb@ontario.ca.

On September 1, 2021, amendments to the Residential Tenancies Act, 2006 (RTA) came into effect. Learn more
about the RTA amendments.

Navigate Tribunals Ontario, is a convenient online tool that empowers users with information about their rights and responsibilities and tribunal specific rules and processes. Try it out!

The Landlord and Tenant Board (LTB) resolves:

• disputes between residential landlords and tenants
• eviction applications filed by non-profit housing co-operatives

The LTB also provides information about its practices and procedures and the rights and responsibilities of landlords and tenants under the Residential Tenancies Act.

Driving change on systemic housing issues:

• receiving submissions from people across Canada on the systemic housing issues they are facing
• monitoring the right to housing
• reporting to Parliament

Website containing the Mortgages Act

• rights and obligations of mortgagors and mortgagees
• statutory powers
• notice of exercising power of sale
• general provisions as to power of sale
• mortgagees in possession of rental residential premises

• helps enhance the quality, affordability and choice of housing
• works to enhance housing finance options
• assists those who cannot afford housing in the private market
• improves building standards and housing construction
• provides policymakers with the information and analysis they need to sustain a vibrant housing market

Affordable Housing Programs in Ontario: click here for information on affordable housing

• Provides safe and affordable, culturally appropriate housing to urban and rural First Nation, Inuit and Métis people living off-Reserve
• Consists of new, affordable rental units, home ownership loans and repair funding

Administers the following programs:

• OPHI Homeownership Program
• OPHI Ontario Renovates 2020/2022 Home Repair Program
• Mkaana-wii-giiwe'aad Program