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Assists with filling out forms such as: Guaranteed Income Supplement, Disability Tax Certificate, self disclosure forms, Housing Stability Bank, and Income Tax for low income earners

• Provides agency referrals
• If requested, acts as a liaison between clients and agencies, particularly as advocacy for tenants

Provides the following services to victims of recent and/or historical sexual assaults or sexual abuse:

• Accompaniment of victim to court, hospital or police station
• Advocacy
• Information and referral to resources regarding legal and medical procedures and options
• Counselling
• Public Education

COVID-19 Response
During the COVID-19 Pandemic, visiting days have been postponed until further notice. Families are encouraged to communicate via technology. Public access is limited to critical services only. Speak with admission department for information and process changes to admissions and services.

Regular Service
Offers help to men and women within the unionized construction trades Industry and their immediate family who have issues of any kind due to a dependence with alcohol and/or drugs.

Programs range from long term placement, residential treatment and post treatment counselling.

Family members may call the help line anytime for support.

Currently engaged with the Ministry of Labour Training and Skills Development Fund (SDF) for a research project in addition to the services provided to the construction industry. But does not offer training or employment opportunities outside of hiring opportunities for the agency.

Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness and addiction.

Offers a wide range of programs, serving clients aged 12 and up on-site at several locations across York Region and South Simcoe, as well as remotely and in community settings.

Also provides mental health education and training programs to organizations looking to build knowledge, skills and resilience in their teams.

Programs delivered in South Simcoe specifically include:

• Assertive Community Treatment Team
• Early Psychosis Intervention
• case management
• court support and diversion
• supportive housing
• youth wellness
• family education and supports
• MOBYSS (mobile youth service including primary care, supportive counselling and peer support).

Telephone and live chat peer counselling and information

• covering issues such as bullying, drugs and alcohol, domestic violence, mental health, suicide and self-harm, relationships, marriage and divorce, sexuality, sexual assault, spirituality and religion
• free-web-theraphy program for Canadian residents
• confidential, anonymous and non-judgmental

COVID19 Office closed for in-person service; virtual access available for counselling and support groups, and telephone counselling also available; call, email or visit JACS website for information

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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups

• annual recovery retreat
• resource centre for addiction education, awareness and recovery
• outreach to schools, camps, youth groups

Restoring Intimacy
Sex and love addiction virtual intensive outpatient program for people who identify as men

Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)

• Couples in Recovery
• Fostering Wellness
• Guided Meditation
• Here to Help
• Men's Support Group
• Orthodox Women's Support Group
• Rainbow Group
• Time for a Change
• Women's Support Group

Liver disease information, awareness and supports liver research; local chapters

National Help Line -- support resource provides answers after diagnosis, helps individuals understand disease, and provides resources

Peer Support Network -- national network of people living with liver disease that have offered to share their experiences with others

COVID19 - Office closed, telephone and online support only, register online for peer support groups and one-on-one peer support over the telephone

Telephone Information and Peer Support (TIPS) Warmline, 416-486-8046, 1-888-486-8236 -- no crisis services

Information, education and support

• counselling and family support
• peer support groups -- see website for locations
• advocacy
• recovery programs, including peer support drop-in groups, Wellness Recovery Action Plan (WRAP), Laughing Like Crazy, LGBTQ Peer Support Group
• One on One Peer Support
• Early Intervention Program
• Family Matters Peer Support and Recovery Program
• Workplace Mental Health Check Up
• Check Up from the Neck Up
• youth, young adult and student awareness campaigns
• provincial peer support program listing available online
• workshops
• peer support and facilitation training
• fact sheets and guides
• online support forums
• speakers bureau
• library

Provides one-to-one, confidential support over the telephone

Match people living with cancer or their caregivers with a trained volunteer who has gone through a similar cancer experience

CancerConnection.ca / ParlonsCancer.ca - Online community to share and build relationships for support

Confidential information and referral service:

• trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services

In partnership with United Way Greater Toronto, Information Durham (United Way Durham Region), Peel Region and York Region

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities

Information and referral line for people with breast cancer or a high-risk diagnosis, offering support, information and help locating resources * confidential service

Peer match programs * online community

Website includes lists of local and regional resources and groups as well as breast cancer information

Parent/caregiver telephone support and peer support groups

• Parent-to-Parent Support (P2P) -- confidential telephone peer support with trained parent supporters includes 8 conversations of up to 1 hour each over 2 month period
• online drug, addiction and treatment information and resources
• systemic advocacy, social action and research

Peer Support Group -- parent/caregiver drop-in support with trained peer facilitator, meetings at Bellwood Health Services, 175 Brentcliffe Rd (see separate listing)

• visit website for specific dates

Renal services information and leadership * manages delivery, standards, and guidelines for renal care services in Ontario * agency of provincial government * educational resources for health providers and patients

Online information, resources and educational webinars for caregivers supporting family members, friends, and neighbours

• online caregiver support groups for all ages, including young caregiver online support group for ages 15-25 years

Helpline for caregiver information, assessment and referral to connect people to community services

SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)

• information sessions
• online group coaching and one-on-one telephone counselling

1:1 Peer Mentor Program

• registered caregiver participants connect by phone or online/virtual discussion with an assigned mentor, the Peer Mentors share their experience and knowledge

COVID19 Free support, including text counselling, information, and referrals, available to anyone in any type of crisis through text or Facebook Messenger

Support and information in any type of crisis by trained volunteers crisis responders

• youth 5-25 years, text CONNECT to 686868, or message through Facebook Messenger
• adults 25 years and older, text WELLNESS to 686868, or message through Facebook Messenger
• available in English and French
• does not provide medical advice
• access text or Messenger also available on website

Access to culturally sensitive counselling (dependent on crisis responder availability)

• individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
• individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger

COVID19 Telephone, text, and online counselling and support available, including online resources such as COVID19 information; for telephone counselling in English and French call 1-800-668-6868, also available in Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters

• telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
• chat available through cell phone, laptop, tablet, and desktop computer
• 24/7 e-mental health support through Facebook website or Messenger app
• Resources Around Me national searchable online database of community resource listings

Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)

Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential

COVID-19 - Telephone support and health information around COVID-19 for isolated seniors, provided by volunteer medical students and health professionals; volunteers do not provide medical advice

Free and confidential online legal advice for teens in Ontario

Telephone Counselling
Mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus

Crisis Text Line
Trained volunteer crisis responders provide listening and support; anonymous and confidential

Partnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate entries), and Ontario Centre of Excellence for Child and Youth Mental Health

COVID19 Peer support by chat and text Mon-Fri, Sun 4 pm-9:30 pm EST, visit YouthLine website for details; not a crisis service

Anonymous, confidential peer support by email, text and chat, on issues of concern to 2SLGBTQ+ youth such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, mental health

• information and referral
• referral database of 2SLGBTQ+ youth services

Confidential, non-judgmental, telephone and online support for those wanting to quit smoking. Text messaging support also available.

Peer support program

• nation-wide, telephone-based, emotional support service
• provides people recently diagnosed with cancer (or a recurrence) and their caregivers an opportunity to talk to a trained volunteer who has experienced cancer first hand
• callers are matched to a trained volunteer based on their most important needs