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Located near Sault Ste Marie
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Assists with filling out forms such as: Guaranteed Income Supplement, Disability Tax Certificate, self disclosure forms, Housing Stability Bank, and Income Tax for low income earners
- Provides agency referrals
- If requested, acts as a liaison between clients and agencies, particularly as advocacy for tenants
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Supports and Services for Individuals with Vision Loss
1-800-563-2642 Office: 1-888-675-2468
Visit Website
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Short Description
Assistive Technology Services
- Provides information about the availability, selection, use and purchase of specialized technology and products to assist with tasks of daily living
- Accessible catalogues can be ordered via telephone
- Local offices can provide in-person training and technical support
- Access to online webstore here
- Provides a venue to discuss work, home life, activities of daily living, or leisure and community participation, through support groups, the Vision Mate program and immediate, confidential telephone support through the Helpline
- Specialists provide instruction and assistance to build everyday skills and confidence in one-on-one or group settings to learn to live and travel with vision loss
- Works with public libraries to provide access to reading material in braille, or in audio or e-book format
- Browse the digital collection online here
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Short Description
Provides the following services to victims of recent and/or historical sexual assaults or sexual abuse:
- Accompaniment of victim to court, hospital or police station
- Advocacy
- Information and referral to resources regarding legal and medical procedures and options
- Counselling
- Public Education
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Short Description
COVID-19 Response
During the COVID-19 Pandemic, visiting days have been postponed until further notice. Families are encouraged to communicate via technology. Public access is limited to critical services only. Speak with admission department for information and process changes to admissions and services.
Regular Service
Offers help to men and women within the unionized construction trades Industry and their immediate family who have issues of any kind due to a dependence with alcohol and/or drugs.
Programs range from long term placement, residential treatment and post treatment counselling.
Family members may call the help line anytime for support.
Currently engaged with the Ministry of Labour Training and Skills Development Fund (SDF) for a research project in addition to the services provided to the construction industry. But does not offer training or employment opportunities outside of hiring opportunities for the agency.
During the COVID-19 Pandemic, visiting days have been postponed until further notice. Families are encouraged to communicate via technology. Public access is limited to critical services only. Speak with admission department for information and process changes to admissions and services.
Regular Service
Offers help to men and women within the unionized construction trades Industry and their immediate family who have issues of any kind due to a dependence with alcohol and/or drugs.
Programs range from long term placement, residential treatment and post treatment counselling.
Family members may call the help line anytime for support.
Currently engaged with the Ministry of Labour Training and Skills Development Fund (SDF) for a research project in addition to the services provided to the construction industry. But does not offer training or employment opportunities outside of hiring opportunities for the agency.
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Short Description
Telephone and live chat peer counselling and information
- covering issues such as bullying, drugs and alcohol, domestic violence, mental health, suicide and self-harm, relationships, marriage and divorce, sexuality, sexual assault, spirituality and religion
- free-web-theraphy program for Canadian residents
- confidential, anonymous and non-judgmental
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Short Description
Multicultural Youth Helpline and Services
- youth and family situation professional assessment
- support plan development
- stay-in-school initiatives
- parent and family support including coaching, health counselling, parental guidance
- referral assistance
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Short Description
Individual, group and family counselling services for addiction concerns and accompanying mental health challenges, including case management, confidential telephone information and treatment referrals, counselling for youth and young adults, and support groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings
- resource centre for addiction education, awareness and recovery
- outreach to schools, camps, youth groups
- annual recovery retreat
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings
- includes support groups for women, men, couples, young adults, and individuals within 2SLGBTQIA+ communities
- range of topics such as addiction and mental health, gambling, intimacy and relationships, wellness, meditation, codependency, coping effectively, art expression, relapse prevention
- virtual via Zoom, contact groups@jacstoronto.org for information
- visit website for full list and daily/weekly schedule
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Short Description
Liver disease information, awareness and supports liver research; local chapters
National Help Line -- support resource provides answers after diagnosis, helps individuals understand disease, and provides resources
Peer Support Network -- national network of people living with liver disease that have offered to share their experiences with others
National Help Line -- support resource provides answers after diagnosis, helps individuals understand disease, and provides resources
Peer Support Network -- national network of people living with liver disease that have offered to share their experiences with others
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Short Description
COVID19 - Office closed, telephone and online support only, register online for peer support groups and one-on-one peer support over the telephone
Telephone Information and Peer Support (TIPS) Warmline, 416-486-8046, 1-888-486-8236 -- no crisis services
Information, education and support
Telephone Information and Peer Support (TIPS) Warmline, 416-486-8046, 1-888-486-8236 -- no crisis services
Information, education and support
- counselling and family support
- peer support groups -- see website for locations
- advocacy
- recovery programs, including peer support drop-in groups, Wellness Recovery Action Plan (WRAP), Laughing Like Crazy, LGBTQ Peer Support Group
- One on One Peer Support
- Early Intervention Program
- Family Matters Peer Support and Recovery Program
- Workplace Mental Health Check Up
- Check Up from the Neck Up
- youth, young adult and student awareness campaigns
- provincial peer support program listing available online
- workshops
- peer support and facilitation training
- fact sheets and guides
- online support forums
- speakers bureau
- library
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Short Description
Provides one-to-one, confidential support over the telephone
Match people living with cancer or their caregivers with a trained volunteer who has gone through a similar cancer experience
CancerConnection.ca / ParlonsCancer.ca - Online community to share and build relationships for support
Match people living with cancer or their caregivers with a trained volunteer who has gone through a similar cancer experience
CancerConnection.ca / ParlonsCancer.ca - Online community to share and build relationships for support
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Short Description
Confidential information and referral service:
- trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services
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Counselling, Support and Outreach Programs
1-877-210-8877 Crisis: 416-241-5456
Crisis: 416-938-4673
Crisis: 416-999-1392
Office: 416-447-3535
Visit Website
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Short Description
Counselling, crisis intervention, and support programs, including anger management and conflict resolution, and counselling education and volunteer training
Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention
Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis; also available virtually (Zoom) and by email
In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families
Violence Prevention Education
Anger management and conflict resolution classes and workshops
Health Programs
Health promotion and support
Children's Programs
Includes homework club, early learning programs for kindergarten to grade 6, and summer camp
Parenting Programs
Parenting skills workshops, including parent and child activities, early years development, and separate programs for mothers and fathers
Seniors Programs
Includes reassurance, counselling, visitation, and outreach services
Youth Programs
Employment seminars, career development, leadership training, life skills workshops, and mentoring
Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention
- links to appropriate emergency services
- individual, group and family counselling
- community outreach counselling and visitation for clients facing barriers to accessing services
- information and referral
- translation and interpretation
- counselling education and volunteer training program
- public education and awareness
- health promotion, including recreation and social activities
Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis; also available virtually (Zoom) and by email
In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families
Violence Prevention Education
Anger management and conflict resolution classes and workshops
Health Programs
Health promotion and support
- home hospice program and palliative care provided by trained volunteers
- healthy lifestyle workshops
- smoke-free education for youth
- diabetes prevention program
- visitation for community members who are ill
Children's Programs
Includes homework club, early learning programs for kindergarten to grade 6, and summer camp
Parenting Programs
Parenting skills workshops, including parent and child activities, early years development, and separate programs for mothers and fathers
Seniors Programs
Includes reassurance, counselling, visitation, and outreach services
- English café
- recreation including singing, art and digital storytelling classes
- online virtual seminars
Youth Programs
Employment seminars, career development, leadership training, life skills workshops, and mentoring
- 2-weeks summer volunteering retreat (August)
- tobacco-free campaign program
- facilitation skills workshop
- recreational activities including Expressive Arts workshops
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Short Description
Information and referral line for people with breast cancer or a high-risk diagnosis, offering support, information and help locating resources * confidential service
Peer match programs * online community
Website includes lists of local and regional resources and groups as well as breast cancer information
Peer match programs * online community
Website includes lists of local and regional resources and groups as well as breast cancer information
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Short Description
Parent/caregiver telephone support and peer support groups
- Parent-to-Parent Support (P2P) -- confidential telephone peer support with trained parent supporters includes 8 conversations of up to 1 hour each over 2 month period
- online drug, addiction and treatment information and resources
- systemic advocacy, social action and research
- visit website for specific dates
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Ontario Health - Cancer Care Ontario - Ontario Renal Network
Public Inquiry Line: 1-855-460-2647 416-971-9800
Visit Website
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Short Description
Renal services information and leadership * manages delivery, standards, and guidelines for renal care services in Ontario * agency of provincial government * educational resources for health providers and patients
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Information, resources and educational webinars for caregivers supporting family members, friends, and neighbours
SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)
Resource Centre, webinars, E-Learning, podcasts and newsletters
- online support groups for caregivers of all ages
SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)
- information for caregivers to focus on their mental health and well-being
- online group coaching and/or individual counselling
- up to six 1:1 support sessions to work through caregiving challenges
- participants connect by phone or online/virtual discussion with a Caregiver Coach
- limited, eligibility-bases service, visit website for information
Resource Centre, webinars, E-Learning, podcasts and newsletters
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Short Description
COVID19 Free support, including text counselling, information, and referrals, available to anyone in any type of crisis through text or Facebook Messenger
Support and information in any type of crisis by trained volunteers crisis responders
Support and information in any type of crisis by trained volunteers crisis responders
- youth 5-25 years, text CONNECT to 686868, or message through Facebook Messenger
- adults 25 years and older, text WELLNESS to 686868, or message through Facebook Messenger
- available in English and French
- does not provide medical advice
- access text or Messenger also available on website
- individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
- individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
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Short Description
COVID19 Telephone, text, and online counselling and support available, including online resources such as COVID19 information; for telephone counselling in English and French call 1-800-668-6868, also available in Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters
Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
- telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
- chat available through cell phone, laptop, tablet, and desktop computer
- 24/7 e-mental health support through Facebook website or Messenger app
- Resources Around Me national searchable online database of community resource listings
Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
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COVID-19 - Telephone support and health information around COVID-19 for isolated seniors, provided by volunteer medical students and health professionals; volunteers do not provide medical advice
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Telephone Counselling
Mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus
Crisis Text Line
Trained volunteer crisis responders provide listening and support; anonymous and confidential
Partnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate entries), and Ontario Centre of Excellence for Child and Youth Mental Health
Mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus
Crisis Text Line
Trained volunteer crisis responders provide listening and support; anonymous and confidential
Partnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate entries), and Ontario Centre of Excellence for Child and Youth Mental Health
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Text and Chat YouthLine
Support: 647-694-4275Office: 416-962-2232
Office: 1-888-687-9688
Visit Website
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Short Description
Peer support by chat and text Mon-Fri, Sun 4 pm-9:30 pm EST, visit YouthLine website for information; not a crisis service
Anonymous, confidential peer support by email, text and chat, on issues of concern to 2SLGBTQ+ youth such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, mental health
YouthOrganize (YO), organize@youthline.ca
Youth led initiative hosts 2SLGBTQ+ programs, develops leadership skills and builds community capacity for youth in Peel Region and Halton Region
Anonymous, confidential peer support by email, text and chat, on issues of concern to 2SLGBTQ+ youth such as anti-oppression, anti-racism, sex and consent, STIs, HIV, self-care, mental health
- information and referral
- referral database of 2SLGBTQ+ youth services
YouthOrganize (YO), organize@youthline.ca
Youth led initiative hosts 2SLGBTQ+ programs, develops leadership skills and builds community capacity for youth in Peel Region and Halton Region
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Short Description
Confidential, non-judgmental, telephone and online support for those wanting to quit smoking. Text messaging support also available.
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Support for trauma victims
- offers resources and information for trauma survivors
- grants available: helps cover the cost of physiotherapy, psychotherapy, and other rehabilitative services
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National telephone hotline for Indigenous people in Canada who need to speak with counsellors
- focus on mental health issues
- culturally appropriate counselling support and crisis intervention
- information on long-term or follow-up support services
- online chat
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Short Description
Driving change on systemic housing issues:
- receiving submissions from people across Canada on the systemic housing issues they are facing
- monitoring the right to housing
- reporting to Parliament
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