Searching for Income Programs For Older Adults

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant.
• Passports

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Apprenticeship Incentive Grant

COVID-19 - The office is now open to the public on a part-time, appointments-only basis. Clients must call first to make an appointment. We also continue to assist clients by working remotely.

Provides referrals, legal advice, legal representation, Tenant Duty Counsel services, public legal education and community outreach.

Areas of law include:

• Tenant rights
• Ontario Works, Ontario Disability Support Program, Employment Insurance, Canada Pension Plan and CPP Disability
• Disability issues
• Employment law including the Employment Standards Act, Human Rights in the Workplace and Sexual Harassment in the Workplace
• Wills and powers of attorney

Does not assist with matters relating to criminal, family, or property law.

Part-time satellite offices (by appointment only):

Wallaceburg Community Resource Centre
939 Dufferin Ave, Wallaceburg

Blenheim Municipal Building
35 Talbot St, Blenheim

Tilbury Information and Help Centre
20 Queen St N, Tilbury

Monthly retirement pension including:

• survivor benefit (subject to qualifying period)
• benefit for dependent children
• death benefit (lump sum payment to estate, or persons responsible for funeral costs)

COVID-19 Important Information: this location has now reopened for in-person service either waiting in line for first come first served, or by the option of filling out a service request for an appointment; see more information here

A financial assistance program pays monthly benefits to most Canadians age 65 and older regardless of income or assets

• An individual's employment history is not a factor in determining eligibility, nor does the applicant need to be retired.
• OAS pensioners pay federal and provincial income tax.
• must be legal resident of Canada for at least 40 years to receive full pension

Guaranteed Income Supplement (GIS)

• Supplement added monthly to Old Age Security for those with limited or no income
• amount of supplement is adjusted quarterly
• reapply when income taxes are filed (end of April)
• not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada

Allowance

Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement

• based on combined income of the couple
• allowance is adjusted quarterly
• residence requirements
• proof of age required
• reapply when income taxes are filed (end of April)

Allowance for the Survivor

Monthly allowance for widowed spouses 60-65 years

• Death, Marriage and applicant's Birth Certificate required
• based on limited or no income
• deceased spouse need not have received Old Age Security
• apply when income taxes are filed (end of April)

Assistance locating and applying for:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Passports
• Dual Citizenship
• Apprenticeship Incentive Grant
• Canada Education Savings Grant
• conducts public speaking and seminars to employers, labour associations, community organizations and general public
• provides special and personalized service to claimants experiencing difficulties with employment insurance
• Liaison with potential employers in the community

Enhances public awareness of:

• the Employment Insurance program
• Canada Pension Plan Benefits
• Old Age Security Benefits
• Employment Programs

Access to Government of Canada services, benefits and documentation

Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank

Employment Insurance - Basic income protection program for employed workers

Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits

Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs

Services for Business - Services regarding employees and safety, including records of employment, wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity

COVID-19 Normal business hours have resumed with Covid protocols in place - walk in services offered when capacity allows.
Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones
Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others.

Student/youth employment services available -- see separate entry.

Access to Government of Canada services, benefits and documentation

Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank

Employment Insurance - Basic income protection program for employed workers

Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits and Survivor Benefits

Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs

Services for Business - Services regarding employees and safety, including records of employment; wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity

Monthly retirement pension including:

• survivor benefit (subject to qualifying period)
• benefit for dependent children
• death benefit (lump sum payment to estate, or persons responsible for funeral costs)

COVID-19 Important Information: this location has now reopened for in-person service either waiting in line for first come first served, or by the option of filling out a service request for an appointment; see more information here

A financial assistance program pays monthly benefits to most Canadians age 65 and older regardless of income or assets

• An individual's employment history is not a factor in determining eligibility, nor does the applicant need to be retired.
• OAS pensioners pay federal and provincial income tax.
• must be legal resident of Canada for at least 40 years to receive full pension

Guaranteed Income Supplement (GIS)

• Supplement added monthly to Old Age Security for those with limited or no income
• amount of supplement is adjusted quarterly
• reapply when income taxes are filed (end of April)
• not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada

Allowance

Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement

• based on combined income of the couple
• allowance is adjusted quarterly
• residence requirements
• proof of age required
• reapply when income taxes are filed (end of April)

Allowance for the Survivor

Monthly allowance for widowed spouses 60-65 years

• Death, Marriage and applicant's Birth Certificate required
• based on limited or no income
• deceased spouse need not have received Old Age Security
• apply when income taxes are filed (end of April)

Assistance locating and applying for:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security
• Passports
• Dual Citizenship
• Apprenticeship Incentive Grant
• Canada Education Savings Grant
• conducts public speaking and seminars to employers, labour associations, community organizations and general public
• provides special and personalized service to claimants experiencing difficulties with employment insurance
• Liaison with potential employers in the community

Enhances public awareness of:

• the Employment Insurance program
• Canada Pension Plan Benefits
• Old Age Security Benefits
• Employment Programs

COVID-19 Appointments are recommended as walk in service is offered only if capacity allows. Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones.

Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.

Services to employers and workers including Record of Employment (ROI) support, job order posting, labour standards, labour market information, work-sharing, industrial adjustment services, Employment Insurance (EI), Health and Safety, Workplace Equity, Apprenticeship grants and Youth Services.

SIN numbers, Passport applications and drop-off, Canadian Forces Recruitment, Income Security Programs (CPP), Disability Benefits, Survivor Benefits, Death Benefits, Parental Benefits and Old age Security

Applications from Federal Government Ministries such as Revenue Canada and Human Resources Development Canada. Direct lines to other Federal Departments.

Computers available to assist with job search, walk-in job search centre. Access to computers, fax, photocopier and telephone. Free Internet access, resource materials, job boards, labour market information, software tutorials, assistance with resumes, employment and vocational counselling and assessment, job placement, life skills training, job search and computer skills workshop, interview simulations.

Provides free legal services to low-income individuals.

• staff consists of community legal workers and lawyers
• offer services from our main office in St. Thomas and our satellite offices in Woodstock, Tillsonburg, Aylmer, Ingersoll, West Lorne, Chippewa of the Thames, Oneida of the Thames and Munsee Delaware Nation
• initial contact is made through St. Thomas head office

Services include:

• assistance on landlord/tenant matters and appeals in Ontario Works
• Ontario Disability Support Program, employment law and on Canada Pension Plan matters
• traditional casework, summary advice, public legal education, law reform, and a wide range of community development activities

The Clinic is currently involved in a project to educate and assist residents about sexual harassment in the workplace. A lawyer is available to provide workshops and information about sexual harassment in the workplace free of charge. The Clinic is involved in a project to provide advice and support to victims of intimate violence and sexual abuse with a lawyer and a social worker. The Clinic has an Indigenous Justice Program with a staff member who will assist the Indigenous communities and residents. The program is meant to facilitate connecting Indigenous residents with the justice system.

Main office in St. Thomas with full-time satellite office in Woodstock, and part-time satellite services in Tillsonburg and Ingersoll * if needed, arrangements can be made in other communities to meet with clients that have no transportation

Services offered include * labour market information * applying for a social insurance number * lost or stolen social insurance number * applying for Apprenticeship Incentive Grant, Apprenticeship Completion Grant, Canada Pension Plan and Canada Pension Plan Disability Benefit, Employment Insurance, Old Age Security * applying or renewing a passport * among many others.

Services offered include * labour market information * applying for a social insurance number * lost or stolen social insurance number * applying for Apprenticeship Incentive Grant, Apprenticeship Completion Grant, Canada Pension Plan, Employment Insurance, Old Age Security * provides passport applications but does not accept or process completed applications * among many other services and applications.

COVID-19 All in person Service Canada Centres are closed to the public until further notice. Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones. Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657 Services to employers and workers including Record of Employment (ROE) support, job order posting, labour standards, labour market information, work-sharing, industrial adjustment services, Employment Insurance (EI), Health and Safety, Workplace Equity, Apprenticeship grants, Youth Services, Skills Link. For Employment Insurance (EI) please call 1-800-206-7218 SIN numbers, Passport applications and drop-off, Canadian Forces Recruitment, Death Benefits, Parental Benefits, Income Security Programs (ISP), Canada Pension Plan (CPP), Disability Benefits, Survivor Benefits. Old age Security please call for appointment 1-800-277-9914 Applications from Federal Government Ministries such as Revenue Canada and Human Resources Development Canada, Passport Canada receiving agent, pleasure craft licences and drop off centre for ISP applications Youth Job Search, walk-in job search centre. Access to computers, fax, photocopier and telephone. Free Internet access. Resource materials, job boards, labour market information, software tutorials, assistance with resumes, employment and vocational counselling and assessment, job placement, life skills training, job search and computer skills workshops and interview simulations

COVID-19 Response
All in person Service Canada Centres are closed to the public until further notice. Clients can apply for critical services online. Ppersonal service support for EI and pension applications are available through e-service online and on mobile phones. Many online services available at Canada.ca/service-canada-home. For assistance accessing services, complete online request at Canada.ca/service-canada-e-service.

Regular Service
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security and passports (see separate entries for program details), as well as Apprenticeship Incentive Grant, Canada Education Savings Grant.

Student/youth employment services available -- see separate entry.

Access to Government of Canada services, benefits, and documentation

Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services. Access to online Job Bank

Employment Insurance - Basic income protection program for employed workers

Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits

Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs

Services for Business - Services regarding employees and safety, including records of employment; wage subsidies; labour market information; labour standards; occupational health and safety and workplace equity

Contributory, earnings-related social insurance program. It ensures a measure of protection to a contributor and his or her family against the loss of income due to disability.

Access to Government of Canada services, benefits, and documentation

Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services. Access to online Job Bank

Employment Insurance - Basic income protection program for employed workers

Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits

Social Insurance Number (SIN) application -Personal identification number for access to various Canadian government programs

Services for Business - Services regarding employees and safety, including records of employment; wage subsidies; labour market information; labour standards; occupational health and safety and workplace equity

Assists tenants who have issues with their landlord, including:

• evictions
• rent increases
• maintenance and tenant rights issues
• rent-geared-to-income housing concerns and reviews

Assists recipients who have concerns about their Ontario Works or Ontario Disability Support Program income support including:

• eligibility
• denial or suspension of benefits
• overpayments
• assistance applying for OW or ODSP

Assists recipients who have been denied Canada Pension Plan - Disability Benefits or Employment Insurance benefits, along with other income maintenance concerns.

Assists non-unionized workers who have questions about:

• rights in the workplace including unpaid wages, leaves of absence, reprisal, termination and severance pay
• wrongful dismissal
• workplace harassment and discrimination

Provides information on consumer protection, including collection agencies, door-to-door sales, etc.

Referrals given for areas of law that the Legal Clinic does not practice, including family law, criminal law, Workplace Safety and Insurance Board matters, human rights law, traffic offences, and civil litigation issues

Legal Health Check-Up:

• online check-up to help people living in poverty to identify legal problems and get help
• without adequate money to live on, a good home or job, or family, social and health supports, an individual's legal health may be at risk

Information on eligibility for British pensions and assistance with the application process

• lobbies British government for pension reform, including inflation indexing and reciprocity rights with Canadian pension system

Assists with applications for Canadian and other countries' pensions and benefits

• information on passports, permanent resident cards, income taxes, legal issues, Italian properties, power of attorney and succession

Assistance with Italian pensions applications

• legal advice
• notary public on-site
• assistance with documents