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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
An outreach organization providing food, clothing, hygiene and harm reduction supplies to homeless individuals living in Chatham-Kent. Also work closely with community partners to connect individuals to services.
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Windsor Youth Centre - Drop-In Centre for Homeless and At Risk Youth
Office: 226-674-0006Visit Website
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Short Description
Drop-in centre for youth who are homeless or at risk of homelessness
Parents Support Group
- the aim is to be a low-threshold service provider, offering to meet the basic and immediate needs of homeless youth.
- Hot meals provided
- distribution of toiletries and underwear
- referrals to other social service agencies
- use of computers
- homework and resume help
Parents Support Group
- For new and expectant parents who get together once a week to provide each other fun and support
- Hot Lunch offered
- Access to grocery supplements such as milk, eggs and yogurt
- help finding the baby items needed
- referrals to other services for housing, employment, education and Parenting
- safe place to spend the evening between 5 pm-10 pm
- Parents Support Group
- Addiction and Relapse Prevention Support Group
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Short Description
COVID-19 Important Information: Hours of operation have been reduced to 11 am-5 pm Monday to Sunday. Operating with a takeout window service. Also, clothing donations must be new only - not accepting used clothing at this time.
Street Help / Unit 7 Homeless Services, is a Self-Help organization run primarily by and for persons who are or who have been homeless.
Provides outreach street patrol services to the homeless such as:
Drop-in centre provides:
Most staff are persons who are or who have been homeless and offer an environment of peer fellowship with full comprehension of the issues homeless people face on a daily basis
Accepts donations to provide for the Homeless
Street Help / Unit 7 Homeless Services, is a Self-Help organization run primarily by and for persons who are or who have been homeless.
Provides outreach street patrol services to the homeless such as:
- sleeping bags
- back packs
- socks
- seasonal clothing
- Dinner to Go (see details here)
- information on local services for the homeless
Drop-in centre provides:
- computers
- internet
- breakfast
- hot meals
- bottomless coffee & snacks
- safe storage of personal items
- hygiene products when available
- shower facility during agency hours
- advocacy
- referrals to community services
- daily food distribution to homeless individuals
Most staff are persons who are or who have been homeless and offer an environment of peer fellowship with full comprehension of the issues homeless people face on a daily basis
Accepts donations to provide for the Homeless
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Short Description
A day program being offered for people experiencing homelessness.
- Water, juice and granola bars provided
- Support staff on site from various organizations including Canadian Mental Health Association, Family Services Street Outreach, CommUnity Partnership and Community Health Centre
- Assistance provided with applications to Central Housing Registry, and housing searches
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Short Description
Helps people with greatest level of need find affordable rental housing.
- workers provide clients with weekly advocacy and support for up to three years and connect clients with other programs such as mental health and addiction services
- the goal is to help maintain the tenancy and reduce issues of safety and security for people who are chronically homeless
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Short Description
Drop in services for the homeless including:
- community meals
- housing assistance
- health care navigation
- identification
- peer counselling
- church services
- information and referral to other agencies
- A place people can go to cool off during times of extremely high temperatures or warm up during extreme cold temperaturs
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Short Description
Collaborative community-based Housing First program * works to improve health and housing outcomes for people experiencing chronic and persistent homelessness
The Street Outreach and Informed Response Team provide the following services:
Housing Selection Workers identify private-market landlords and property groups interested in making apartments available to people experiencing homelessness
Housing Stability Workers provide intensive case management support to people that have experienced persistent homelessness who are now housed
Services and Programs:
The Street Outreach and Informed Response Team provide the following services:
- advocacy to access services
- campsite tracking and engagement
- first point of contact for people sleeping on the streets
- diversion to natural supports
- support through the housing process
- harm reduction, Naloxone distribution and syringe recovery
Housing Selection Workers identify private-market landlords and property groups interested in making apartments available to people experiencing homelessness
Housing Stability Workers provide intensive case management support to people that have experienced persistent homelessness who are now housed
Services and Programs:
- London Cares Resting Place
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Short Description
Health, social services and daily programming for people who are experiencing or at risk of homelessness
Anonymous HIV/AIDS Testing - Options Clinic - HIV information and free, confidential and anonymous rapid testing * outreach services and education across the City of London * rapid testing available to people who are more vulnerable to contracting HIV or within priority popoulations: Gay, bisexual and other men who have sex with men, cis and trans, Ontarians from Africa and the Caribbean, Indigenous populations, people who inject drugs, women (trans and cis) * results for rapid testing are available in minutes
Daily Programs - Daily programming, including art activities, health and wellness, education, and training * monthly schedule available on website
Hepatitis C Care Program - Partnership between London InterCommunity Health Centre and Regional HIV/AIDS Connection * program designed for persons at high risk for Hepatitis C infection due to drug use and those who are Hepatitis C positive who have complex addiction and/or social issues * outreach worker, peer support worker, nurses and social worker support all aspects of clients life - physical, emotional, psychological and spiritual * referrals to other community agencies * screening, prevention, care and treatment of Hepatitis C * dispenses free naloxone take-home kits - lifesaving medication that can restore breathing of a person who has overdosed on heroin or prescription opioid medication
Naloxone Training - Training program * trains people to administer naloxone medication to prevent opioid drug overdose
- addictions assessments and referrals to treatment
- harm reduction education and support
- housing referrals and loss prevention
- ID clinic
- Ontario Works and ODSP applications (only available for clients registered to primary care team)
- mail services
Anonymous HIV/AIDS Testing - Options Clinic - HIV information and free, confidential and anonymous rapid testing * outreach services and education across the City of London * rapid testing available to people who are more vulnerable to contracting HIV or within priority popoulations: Gay, bisexual and other men who have sex with men, cis and trans, Ontarians from Africa and the Caribbean, Indigenous populations, people who inject drugs, women (trans and cis) * results for rapid testing are available in minutes
Daily Programs - Daily programming, including art activities, health and wellness, education, and training * monthly schedule available on website
Hepatitis C Care Program - Partnership between London InterCommunity Health Centre and Regional HIV/AIDS Connection * program designed for persons at high risk for Hepatitis C infection due to drug use and those who are Hepatitis C positive who have complex addiction and/or social issues * outreach worker, peer support worker, nurses and social worker support all aspects of clients life - physical, emotional, psychological and spiritual * referrals to other community agencies * screening, prevention, care and treatment of Hepatitis C * dispenses free naloxone take-home kits - lifesaving medication that can restore breathing of a person who has overdosed on heroin or prescription opioid medication
Naloxone Training - Training program * trains people to administer naloxone medication to prevent opioid drug overdose
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Short Description
Health centre focused on individual, family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * community development, health promotion and prevention services * referrals to other local and social health services * services aimed at people living with a low income, newcomers, individuals and families with chronic and complex illness
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
- Argyle Site
- Huron St Site
- Old East Village Site
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Short Description
Helps people who need assistance
Available as cooling/warming centre during Extreme Weather Alerts issued by the Middlesex-London Health Unit
Community Meal Program - Indoor meals are available at 568 Richmond St. for lunch at 1:00pm, and dinner at 5:30pm
Indoor Space: 10:00am - 12:00pm 1:00pm - 4:30pm 5:30pm - 9:00pm
Arkware Clothing Outlet - Low cost clothing (token donation) * open Mon, Wed, Fri 1:30pm-3:30pm
- personal hygiene and life skills coaching
- social activities and outreach
- counselling - Coaching (individuals, family, marital, career, financial)
- basic academic tutoring
- computer literacy and basic skills
- art and crafts programs
- advocacy
- Overcomers 12-step course
- alternate justice measures
Available as cooling/warming centre during Extreme Weather Alerts issued by the Middlesex-London Health Unit
Community Meal Program - Indoor meals are available at 568 Richmond St. for lunch at 1:00pm, and dinner at 5:30pm
Indoor Space: 10:00am - 12:00pm 1:00pm - 4:30pm 5:30pm - 9:00pm
Arkware Clothing Outlet - Low cost clothing (token donation) * open Mon, Wed, Fri 1:30pm-3:30pm
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Short Description
Provides crisis outreach services to community mental health program participants * dedicated team supports individuals who are in need of support * offer worker assigned support including court diversion program, housing advocacy and assistance with income services * team helps navigate and access other social services and food services agencies, and community resources
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Short Description
Team of four case managers providing transitional assistance and support to those who are leaving hospital and coping with mental illness * case managers maintain ongoing contact with clients after hospital discharge for up to nine weeks
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Short Description
Evangelical organization providing Christian outreach to youth * in addition to regular programs and activities, meal delivery programs to community families and youth
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Short Description
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Seniors Francophone Drop-In Group - Social opportunities for seniors * education on health topics related to francophone and francophile seniors
Tai Chi - Tai Chi classes for seniors for stress reduction and improved flexibility, strength and stability
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Seniors Francophone Drop-In Group - Social opportunities for seniors * education on health topics related to francophone and francophile seniors
Tai Chi - Tai Chi classes for seniors for stress reduction and improved flexibility, strength and stability
Services and Programs:
- North East London Community Engagement
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Short Description
Day program for people experiencing homelessness. Supports offered include:
- food, restrooms, clothing, quiet spaces, computers, phones
- shelter during extreme weather conditions
- housing search assistance, enrolment in government income support programs such as Ontario Works and Ontario Disability Support Program, referrals to other local community agencies, access to harm reduction services
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Main Office
Office: Simcoe area - 519-426-6170 * Caledonia/Dunnville area - 905-318-6623 * Delhi/Langton area - 519-582-3579 Visit Website
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Short Description
Health agency that addresses public health issues and promotes healthly living
- immunization and screening for communicable diseases
- Covid-19 vaccinations
- health education programs
- family and child health
- dental health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
- research and population-based health research
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Brant Branch Office
1-888-750-7778 Office: 519-752-2998
Crisis: 519-759-7188 or 1-866-811-7188
Visit Website
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Short Description
Organization promotes community-based services responsible to the needs of those with mental health concerns, their family members, and the general community
Services offered include:
Services offered include:
- Alternative Activity Centre
- Brant Safe Beds Program - for individuals who are 16 years of age and older, with a mental disorder (no diagnosis required), who are in crisis that has police involvement, are able to be safely supported in the community, are not at risk of harm to selves or others and are not suitable for hospitalization and criminal detention
- Community Support Case Management Program - provides intensive case management supports to people with serious and persistent mental illness
- Specialty Case Management - including concurrent disorders (mental health and addictions), complex needs (dual diagnosis / acquired brain injury), urgent needs (needing immediate, non-crisis supports), and Transition (referrals/transition from hospital)
- Counselling Program
- Court Support Case Management & Diversion Program - assist individuals with a mental health issue who come into contact with the criminal justice system. Provided in partnership with the office of the Crown Attorney and provide assistance with mental health court diversion, community-based case management, as well as consultation and information
- Family Support
- Families Caring, Families Sharing support group
- Mental Health Promotion & Education Program
- Peer Support
- Supported Housing - affordable housing to low-income individuals. Monthly rent is geared to the tenant's income. Transitional beds available to allow residents temporary housing while they proceed on a gradual transition to independent living. There is a waiting list for housing
- Survivors of Suicide Loss Bereavement support group
- Vocational Support Services
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Short Description
Street Outreach Program- support individuals who live, work or socialize on the street. Help to navigate systems, providing referrals to resources, and offering practical support that assists people in meeting their basic needs.
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Short Description
The 519 Community Collective has 12 programs including a community fridge nourish kitchen, 2 urban gardens, 23 little free food pantries installed across the region, an assortment of emergency food programs, and more.
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Brantford Downtown Outreach Team (BDOT)
Office: 226-227-9928 to provide information about a location and/or individual the team can connect withCrisis: Emergency Services 9-1-1 Crisis Services 519-759-7188 or 1-866-811-7188
Visit Website
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Short Description
Outreach team consisting of an Outreach Coordinator, Nurse Practitioner, Outreach Worker, and Peer Support Worker who will connect with vulnerable people in the downtown core who may be experiencing addictions, mental health or housing challenges
Program provided in partnership with St. Leonard's Community Services, Grand River Community Health Centre, Wilfred Laurier University, and the City of Brantford
- team links individuals with needed support services, including peer support, primary care and addiction medicine
Program provided in partnership with St. Leonard's Community Services, Grand River Community Health Centre, Wilfred Laurier University, and the City of Brantford
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Short Description
Mobile team that travels throughout Brantford focusing on specific neighborhoods. This team focuses on engagement with unconnected youth 12-21 years of age and their families, with a priority on Community Development and connection to existing resources within the community
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Short Description
Provides emergency assistance to community members in need in Brantford and Brant County in the form of clothing, household items, furniture, nonperishable food, personal hygiene items or grocery gift cards
- home visitors visit with those in need, in their homes or by phone, to listen and to see how they can be of service
- emergency assistance is provided
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Short Description
Health centre focused on individual, family and community health. Health professionals assess and treat non-life-threatening injuries or illnesses. Referrals to other local health services and personal development groups available
Services include:
Additional Services on Site:
Services include:
- primary health care services
- social work services
- health promotion and education programs
- community development programs
- chronic disease management
- nutritional information and education
- community outreach programs
Additional Services on Site:
- Compass Diabetes Foot Care Program
- Memory Clinic
- Dental Clinic
- Caring for My COPD Program
- Grand River Council on Aging
- LGBTQ2S Resources
- AIDS/HIV Regional Coordinator
- Gender Affirming Clinic
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Short Description
Various complex capable addiction treatment programs and services offered in the community utilizing a harm reduction philosophy. Community-based program and service options include:
Community Withdrawal Support Service: set of services offering an alternative to residential withdrawal management
Rapid Access Addiction Medicine Clinics (RAAM): Specialized medical clinic designed for people who are experiencing health issues related to their drug and/or alcohol use.
Drug Treatment Court: Specialized court process for non-violent offenders with addiction issues
Let's Grow Together: Half-day support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years and younger) and are dealing with substance use issues
Specialized Addiction Support Coordination: For specialized populations (geriatric, acquired brain injury, developmental disability, complex mental health) living with addiction issues; education and consultation to professionals working with these populations
Specialized Outreach Services: Integrated team of peers and professionals offering flexible outreach services to homeless or street-involved people with addiction, mental health, or concurrent issues
Supportive Addiction and Mental Health Housing: A range of supports for people with complex addiction and concurrent mental health needs who are homeless, at risk of becoming homeless, or who are considered inadequately housed, without secure and / or maintained housing
Supported Recovery Room: 72-hour stabilization program for people recovering from a mental health or substance related crisis. Eligibility criteria information is available through SRR (519-362-9855)
Addiction Court Support: Outreach-based support for community residents whose substance use has resulted in criminal charges.
Peer 2 Peer Overdose Response Programs: Matches Overdose Response peers with people who have overdosed by meeting them at the hospital Emergency Department to offer harm reduction and recovery support to them, their family and friends.
Rural Wellington Addictions Service: delivered in partnership with the Upper Grand Family Health Team. Provides clients with in-person assessments, treatment/care planning and counselling services.
This service works together with the Rapid Access Addiction Medicine Clinics (RAAM) and Community Withdrawal Support Service (CWSS) to provide addictions support to residents of Wellington County.
Community Withdrawal Support Service: set of services offering an alternative to residential withdrawal management
Rapid Access Addiction Medicine Clinics (RAAM): Specialized medical clinic designed for people who are experiencing health issues related to their drug and/or alcohol use.
Drug Treatment Court: Specialized court process for non-violent offenders with addiction issues
Let's Grow Together: Half-day support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years and younger) and are dealing with substance use issues
Specialized Addiction Support Coordination: For specialized populations (geriatric, acquired brain injury, developmental disability, complex mental health) living with addiction issues; education and consultation to professionals working with these populations
Specialized Outreach Services: Integrated team of peers and professionals offering flexible outreach services to homeless or street-involved people with addiction, mental health, or concurrent issues
Supportive Addiction and Mental Health Housing: A range of supports for people with complex addiction and concurrent mental health needs who are homeless, at risk of becoming homeless, or who are considered inadequately housed, without secure and / or maintained housing
Supported Recovery Room: 72-hour stabilization program for people recovering from a mental health or substance related crisis. Eligibility criteria information is available through SRR (519-362-9855)
Addiction Court Support: Outreach-based support for community residents whose substance use has resulted in criminal charges.
Peer 2 Peer Overdose Response Programs: Matches Overdose Response peers with people who have overdosed by meeting them at the hospital Emergency Department to offer harm reduction and recovery support to them, their family and friends.
Rural Wellington Addictions Service: delivered in partnership with the Upper Grand Family Health Team. Provides clients with in-person assessments, treatment/care planning and counselling services.
This service works together with the Rapid Access Addiction Medicine Clinics (RAAM) and Community Withdrawal Support Service (CWSS) to provide addictions support to residents of Wellington County.
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ARCH - HIV / AIDS Resources & Community Health
Office: 519-763-2255Toll Free Phone: 1-800-282-4505
Fax: 519-763-8125
Visit Website
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Short Description
COVID-19 Update: HIV testing is not available during the COVID-19 pandemic. Current COVID-19 precautions will remain in place until at least September 2021 for the safety of clients, staff, and the community.
Support Services: counselling for persons living with HIV/AIDS to assess needs and establish a continuum of support service.
Support Services: counselling for persons living with HIV/AIDS to assess needs and establish a continuum of support service.
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