Searching for Counselling For Abused People

START offers coordinated service access under one roof for women who have experienced abuse or violence. Services include:

• safety planning
• nurse assessmentmedical information
• medical information
• family court support
• admission to safe shelter
• information about making a police report
• supportive counselling
• Children's Aid support/advice
• applying for social assistance....and more

Offers support to women and their children who are living in, or wondering about leaving, an abusive relationship

• Available to all women in Peterborough City and County, and Haliburton County
• All support services are free, confidential and woman-centred
• Information to help women understand the effects of violence and trauma on themselves and their children
• Referrals to emergency accommodations
• Emergency transportation to safety
• Services are available by appointment during office hours

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COVID19

• All services available by phone or video conferencing at this time and offering a limited number of in-person appointments.
• Virtual counselling groups offered at this time include: Caregiver Support, Caregiver Workshops, Pandemic Support Group, Peaceful Families, Redefining Me for Women

Regular service
Provides not-for-profit professional, confidential counselling for individuals, couples, families and groups, including seniors' counselling. Counselling groups include:

• Caregiver Support
• Caregiver Workshops
• Peaceful Families
• Choices & Changes for Women (defining healthy relationships)
• Expressive Arts Therapy for female survivors of sexual abuse and assault
• Redefining Me for Women

Counselling services are available weekly by appointment at a satellite office in Havelock.

• Staffing: staff
• Accredited with the Canadian Centre for Accreditation.

Women's Resources provides emergency shelter, support and referral for abused women, those identifying as women, and their children in the City of Kawartha Lakes. Outreach appointments can be conducted in person or virtual. All current COVID protocols are in place.

• 24-hour crisis line and emergency shelter staffed 24 hours a day.


• Community services include: individual counselling, housing supports, support groups, Bridges of Kawartha Lakes, Family Court Support and a resource library.
• Resource Centre - information and education on women's abuse and women's issues
• Outreach Services - supportive, one-to-one counselling for those who have experienced past abuse or are experiencing current abuse
• Bridges of Kawartha Lakes - connects women with necessary community partners and resources such as housing, legal aid, children's aid, medical consulting and parenting support
• Family Court Support - Information, support and referrals to help women navigate the family court support system
• Support Groups - support groups for women who have experienced violence in their lives
• Child Witness Program - groups for children who have been exposed to violence and abuse in their home. Sessions involve both boys and girls and groups are organized by age.
• Individual teen counselling for youth ages 12-16 who are experiencing abuse or issues of past abuse including sexual abuse. All calls are confidential.
• Public Speaking and Education - Women's Resources offers speakers to church groups, schools, service clubs and other organizations or businesses who are interested in learning more about Women's Resources or issues related to women abuse.
• Vicky's Values - gently used clothing store provides affordable quality clothing and household items to the community.
• Volunteers - are the cornerstone of Women's Resources. We rely on their dedication and commitment to support the services we provide. If you are interested in becoming a Volunteer, please call 705-878-5938 or go to our website https://womensresources.ca/join/

Community Counselling Provides:

• Crisis and longer term counselling rehabilitation case management and psychiatric assessment services to those individuals 16 years of age and older who have a serious mental illness. Require doctor's referral
• Lynx Early Psychosis Intervention program (ERI) which serves those young people who are 15 - 35 years old and showing early signs of possible 1st episode of psychosis .Require doctor's referral
• Virtual ER for pediatric population (children 0-18 years old) which provides adolescent psychiatry consultation based on a doctor's referral

COVID19 Service is offered virtually with telephone or video support.
In-person services are offered on a limited basis to allow for physical distancing in our office space.
Walk-In Counselling Clinic: Telephone support available Tue 8 am-4 pm and Thu 10 am-6 pm. Limited in-person appointments are available. Call 905-377-7784.

Regular service
Skill building support for children and youth. Services provides skill development for improving communication, decision-making and problem-solving as well as managing emotions such as anxiety, stress, and anger.

• Support offered on an individual basis, with flexible hours
• Family support, case management, and coordination with community agencies is provided for short and long-term needs of young people and their families.

COVID19 Programs being offered in person at the Cobourg office and by phone in outlying areas. Groups not happening in person, some may be available remotely.

Regular Service
Community Counselling provides strength based short-term individual counselling and group counselling to women who have experienced family violence.

• Groups to help women explore the impact of abuse on themselves and their children, increase personal safety, build self-esteem, reduce isolation, and strengthen the skills needed to develop and maintain healthy relationships.
• Services available to support children and youth impacted by family violence as well as youth who have experienced abusive dating relationships

Office is open to staff, clients and essential visitors only and they will be permitted to enter if they are feeling well and do not have symptoms associated with COVID-19. All persons entering are required to wear a mask and should be prepared to participate in the COVID-19 screening process.

• 24 HOUR CRISIS LINE - 613-476-2787
• TEXT LINE - 613-919-8055
• Counselling, information, advocacy and referrals for women who are in or have left an abusive relationship
• 24hr crisis intervention and transportation to safe shelter
• Support groups
• Second-stage free housing with the exception of second stage housing where rents are geared to income
• Kiosan-Second Stage Housing provides safe, secure, income geared units for up to one year

COVID19 - Remains open * all programs and services operational * staff available to answer crisis help line, 905-728-7311 or toll free 1-800-263-3725, and can provide crisis counselling, support and safety planning

Shelter support and crisis counselling services include:

• secure emergency shelter for women and children fleeing abuse of any kind whether physical, emotional, sexual, or financial
• up to 27 crisis beds available
• confidential 24-hour crisis and supportive assistance by telephone or in person at the shelter
• emergency transportation to the shelter
• food, clothing and basic personal necessities
• supportive counselling for women, safety planning
• children's program staff to support your children
• help finding community resources and supports
• legal and court support referrals and information about your rights
• assistance with special priority for rent geared to income housing
• language interpretation can be arranged with notice
• crisis counselling and transitional support
• Community Support Workers provide support to women and their children who are currently involved in an abusive relationship, are planning on leaving or have left a partner and would like further options to move forward
• help establish short and long-term goal planning, based on individual needs

Support and follow-up are provided through telephone support, email, home visits or an alternative safe location to meet

• short-term supportive counselling
• goal planning
• safety planning
• advocacy, resources and referrals
• housing support groups for women and youth/children

Information and emotional support for anyone who has experienced sexual violence or who needs information about sexual violence, services and community referrals

24hr Emergency Medical Services

• DV/SACC team at Lakeridge Health Oshawa available 24 hr medical emergencies for sexual assault and intimate partner violence victims

Sexual Assault

• male, female or transgender adult victims of sexual assault up to 12 days post assault, children under 16 years of age up to 7 days post-assault examination, treatment, evidence collection, safety planning, referrals, follow-up

Domestic Violence

• for intimate partner, adult male, female or transgender victims (do not need to have injuries) - documentation and photographs of injuries, safety planning, referrals, follow-up

Information and Counselling

• individual counselling for adult male or female victims of sexual assault and/or domestic violence within the past year

COVID19 -- in-person services suspended * for women in Durham Region - providing service by phone 905-728-0978 ext 221 * individual consultations over the phone with Legal/Family Court Support Workers * free summary legal advice from family law lawyers available via phone or video conferencing * information and assistance with court documents * virtual legal information group sessions on a range of topics * for women outside of Durham Region - access a family law lawyer for free summary legal advice through Virtual Legal Clinic - to book an appointment, call 1-866-516-3116 ext.235, or email intake@LukesPlace.ca

Assist female abuse survivors and their children as they deal with family law issues

• individual information, support, guidance and referral on family law system
• group sessions offered including Early Information Sessions, Legal Information Workshops, Family Law Networking Groups
• access to extensive print and video resources
• weekly pro-bono summary advice clinic to receive lawyer's opinion based on facts of situation
• help with legal preparation and preparing for court
• consultation, education and training to the service community and general public

Family Court Support Worker Program

• information on the family court process
• assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

DVSARP offers a 24-hour response team of nurses who are specially equipped with knowledge specific to intimate partner domestic violence and /or sexual assault (SA/DV) across the lifespan acute cases

• providing service to women, men and children
• within the team is a follow up nurse who is able to provide ongoing support to patients following the acute stage
• follow up nurse also can provide support to patients requiring assistance with historical Domestic Violence /Sexual Assault and works as a liaison with the community supports

The Domestic Violence /Sexual Assault team responds to all four hospitals within Quinte Health Care:

• Belleville, Trenton, Picton and North Hastings
• on-call nurse responds when paged by a local Emergency Department to assist the team with the care of a patient whom discloses to the triage nurse that they have been assaulted and require assistance
• collaborates with the Emergency Department Team as well as the sexual assault center social worker, or children's aid society as well as other social service sectors to support the assault victim and together provide a comprehensive assessment and a plan of care to meet the needs of the patient who has encountered an acute assault
• takes turns at being available for on call shifts
• legal and medical information will be offered as well as forensic collection in the event of an acute sexual assault at the patients discretion
• access to a sexual assault worker is also provided in conjunction with the Domestic Violence /Sexual Assault response nurse or coordinated by the local Emergency Department as required
• victims of an acute Domestic Violence /Sexual Assault are encouraged to engage 911 and/or go directly to the nearest Emergency Department for assistance

Support services to recent as well as historical or childhood survivors of sexual assault, sexual harassment, and childhood sexual abuse and their families

• 24/7 crisis and support line
• free and confidential service
• individual and group counselling - by phone and secure video (Zoom)
• police, legal, and medical accompaniment
• court advocacy
• public education
• volunteer opportunities and crisis line training

Wait time for individual counselling is currently 9-12 months ; once clients have completed an intake, clients are able to join groups via Zoom, including meditation, yoga, youth survivor's circle, and survivor's circle

Support for abused women living in Durham Region

• ongoing, longer-term counselling
• safety-planning
• advocacy

Formerly known as DRIVEN

COVID19 - All support is currently provided virtually, by phone or video

Access to multiple supports in one location for women experiencing abuse and gender-based violence

On-site Services - subject to change

• abuse/violence counselling, sexual violence counselling
• parenting support in regards to children witnessing/experiencing abuse, advice and support of Durham Children's Aid Society
• help developing plan to safely leave, safety planning, injury documentation, admission to shelter
• family law support and guidance
• connection to government financial assistance, help identifying housing options, support in completion of subsidized housing paperwork
• quarterly hygiene bags for those in financial need, clothing vouchers, access to language interpreters, and referrals to other needed supports

Off-site Services (accessed over phone)

• legal support, legal consultation with family lawyer
• Legal Aid Ontario certificates and summary legal advice (if eligible)
• admission to shelter
• young parent support services
• employment support
• specialized addictions counselling
• HIV, sexual health, and drug use information and support
• culturally specific services, Settlement Services for newcomers to Canada
• monthly food boxes for those in financial need
• financial assistance to address immediate safety concerns (if eligible)
• police support
• Outreach Services, a service of the Student Association at Durham College/ UOIT, and other referrals

Video chat connection to Safety Network Durham is available through the Welcome Centre Immigrant Services in Ajax, the Welcome Centre Immigrant Services in Pickering, New Life Neighbourhood Centre in Oshawa, and North House in Uxbridge

COVID19 -- In person, video or phone sessions are available in response to client preference

Therapy, counselling for individuals, couples and families regardless of religious beliefs, and young parent support services:

• assist victims of family violence to obtain protection and safety
• group programs for abused women, children and teens exposed to violence
• parenting groups for young parents
• one on one parenting support and supportive counselling
• life skills and social groups for young parents
• couple and family therapy
• trauma counselling
• psychotherapy for mild to moderate mental health issues

Head office in Oshawa

Satellite office in Ajax
250 Bayly Street W, Unit 22
Ajax, ON L1S 3V4A

Member Agency of Catholic Charities, a Member Agency of Family Service Ontario, and a Member Agency of Ontario Young Parents Association

Support sessions by appointment

• assistance with safety planning
• general and supportive counselling
• access to community resources and information
• assistance with coping strategies, assertiveness, effective communication skills, self-esteem
• women's empowerment groups

Community Counselling

• intake, assessment, counselling, referral, groups
• short-term individual, couple, family and group counselling
• job stress, workplace violence, conflict
• addiction, substance abuse, anger, anxiety, depression
• personal stress, budgeting, self-esteem
• conflict resolution, extended family, separation/divorce
• communication, abuse/violence, bereavement
• child-care, parenting, school problems
• balancing work and family life
• caring for elderly parents

Partner Assault Response (PAR) (see separate listing)

• mandated structured group program for men and women who have been found and/or pled guilty to domestic violence

Employee Assistance

• intake, assessment and referral
• counselling for employees and their family members
• critical incident counselling and support services
• organizational support and wellness seminars for employee groups

Adult Community Support Services (see separate listing)

• assessment, information and referral
• service coordination and system navigation
• case management
• advocacy and supportive counseling for adults with a developmental disability

Member agency of Support Services Network for Male Survivors in Ontario (central region)

First Nations and Inuit Health Non-Insured Health Benefits Counselling

Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family

Retired or medically released Canadian Forces personnel and their families

Counselling, consultation or referrals on self esteem, depression anxiety, eating disorders * marital issues, sex therapy, communication * divorce recovery, anger management, loss and grief issues * pregnancy and parenting, postpartum depression * stress and time management * mental health issues * sexual, verbal and physical abuse * home visits * mediation services for couples

COVID19 - Remains open * outreach workers provide counselling in person and by phone

Emergency shelter

• free and confidential services to women who are or have experienced abuse
• access to resources and support services
• promote public awareness
• 24-hour crisis line

• Charitable arm of Highland Shores Children's Aid Society

Programs include:

• Camp Hope
• Playing for Keeps
• Family Services Care Program
• Helping Hands
• Reach for Success Bursary Program
• Counselling and Support
• Public Education & Awareness Programs

Transition Support Workers provide support, information, emergency accommodations and resource materials to help women live free from violence and abuse.

• All support services are free, confidential, and women-centred
• Services are available by appointment during office hours
• Programs offer support to women and their children who are living in, or wondering about leaving, an abusive relationship
• Available to all women in Peterborough City and County, and Haliburton County
• Clinical Counselling/Therapy is available to women in Haliburton County who have experienced abuse in their childhood and in adult relationships
• Other programs offered include Violence Prevention programs, information about housing and income supports, assistance navigating the Family and Criminal Court systems, and Haliburton Emergency Rural SafeSpace (HERS)

On-site and off-site support services for children who have witnesses violence offering both individual and group counseling services. Child Witness Programs, partnership and referral with other related agencies and educational programing.