Searching for Help To Find Housing

Assists people with a history of chronic homelessness and complex needs to find and maintain housing in the community. Provides intensive case management.

Coordinates service with:

• Addiction Supportive Housing
• Housing NOW
• Youth Housing NOW
• Homelessness Partnering Strategy (HPS)

COVID19 Income tax return preparation now available. Information can be dropped of at the office Mon-Thu 10 am-3 pm. Information can be dropped in mail slot when office is closed. Face masks must be worn in office. Masks available at the office.

Regular Service
Offers help, hope and a hand up by listening to clients' stories, determining needs, and referring to community agencies and programs as needed.
Assists with:

• housing search
• finding medical help and/or counselling
• filling out government forms and applications
• other matters as appropriate.

Offers free income tax return preparation year-round.

Helps youth search for housing, move in and remain housed.

• offers regular check-ins and provides referrals to other supports
• works with landlords to help build positive relationships with youth
• Supports youth in diverting from homelessness, as well as preventing entry into homelessness through early intervention in precarious housing situations

YES also provides a Trustee Worker for Youth to support youth who require trustee financial services to remain housed.

CCRC's Housing Resource Centre provides housing support services to anyone in Peterborough City and County who is homeless or at risk of losing their housing. HRC services help individuals and families to find, secure and maintain their housing.Services include: Housing Help Clinic, Eviction Prevention, Landlord Engagement, and Community Education.

HOUSING HELP CLINIC
HRC's drop-in Housing Help Clinic provides housing help services, without an appointment, to anyone experiencing an issue with their housing. The Housing Help Clinic is comprised of the Resource Room, Vacancy Listings, and Brief Services, and Outreach. The Resource Room provides access to a workspace including phones, computers, internet access, a printer and a fax machine.

EVICTION PREVENTION
HRC's eviction prevention services prevent housing loss through tenant education, empowerment, connection to support, and financial assistance. HRC provides Housing Support and Counselling to households experiencing, or at risk of eviction.
Services provided depend on the individual circumstances and goals of individuals and households and may include: Advocacy and mediation with landlords and utility providers

• System navigation support
• Assistance to apply for income support such as OW, ODSP, EI, CPP, OAS, GIS
• Assistance to apply for Affordable, Rent-Geared-to-Income, and Community Housing
• Referral to Emergency Financial Assistance
• Referral to legal support
• Landlord and Tenant Board Hearing preparation and accompaniment

LANDLORD ENGAGEMENT
HRC's Housing Locator develops positive relationships with landlords, property managers and housing providers to identify housing opportunities for homeless families and individuals.

COMMUNITY EDUCATION
Empowers tenants, support workers, and the community by sharing skills, information, knowledge and support that can help prevent or resolve housing issues
HRC delivers RentSmart courses to increase understanding of landlord and tenant rights and responsibilities

Provides assistance to resident through a range of services for housing related needs, including:

• help to maintain housing
• help to find housing
• help with financial assistance
• help for landlords
• help with support services
• help with emergency housing

Housing Security: The Help Centre supports clients with a full time Housing Support Worker and part-time Landlord Liaison. For those more self-sufficient, up-to-date Northumberland housing listings are available by email, website and community agencies.

• Housing Support Worker assists with: housing search, arranging apartment viewings, completing rental applications, as well as Rent-Gear to Income application, review personal budgets and hold a 3 months follow up to address needs.
• Landlord Liaison builds strong and trustworthy relationships with local landlords.
• The purpose of these 2 positions is to enhance successful tenancies.

Senior Service Help Program: this program provides low-income seniors and their families with help to manage their daily lives.

• The Seniors' Service Helper assists with accessing resources and community services, reviewing or creating a budget, planning meals and grocery shopping, downsizing living arrangements and attending appointments and meetings.
• These services specifically designed for seniors help to eliminate isolation and allow them to stay safely in their homes longer.

The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.

THC assists Northumberland low-income residents with:

• Navigating through the social service system
• Completing government forms
• Advocating with other community agencies and organizations
• Money Management (budgeting and financial literacy)
• Helping with the preparation of income tax returns
• Meal planning and grocery shopping assistance, senior check in for seniors
• Providing one-on-one tutoring to residents who would like to improve their language skills
• Providing English as a Second Language classes for newcomers
• Drop off location for translations (any language)
• Assisting through financial grants or advocating with the utility company
• Free photocopying and faxing
• Providing information and referrals
• Distributing back packs for kids and food hampers for families
• Supporting clients to find affordable housing

See separate listings for:

• Housing Support
• Income Assistance
  
  Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

COVID19 - Building is closed but meeting with clients digitally and still offering all services * new clients are welcome


Community Homelessness Prevention Initiative (CHPI) assists people

• to find housing
• access and apply for housing support services and subsidies
• advocate with landlords
• with support at Landlord Tenant Tribunal
• by providing harm reduction services and supports

COVID19 -- Resource rooms open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs back to regular hours

Variety of programs and services that help individuals, families and youth

Active Parenting Program a video based program guided by a JHS facilitator helps parents of 5-12, and teens, break down communication barriers and enhance the quality of family life * programs available between September and April

Employment Services to assist any job seeker with their resume, cover letter, job search, skills upgrading and more. Ask about our Ready to Go program for youth up to age 30 which has pre-employment training and certifications followed by a paid job trial

Extrajudicial Measures Program community partnership to assist in the delivery of the Youth Criminal Justice Act

Clarington Youth Centres (Courtice, Bowmanville, Newcastle) teen drop-in program in Bowmanville * youth up to the age of 18, after school recreation space, skills development, community volunteer hours opportunities

Group Counselling Anger Management for adults and young adults * Dads Aiming for Direction and Support (D.A.D.S.) helps fathers gain skills they need to nurture their children * Active Parenting groups for parents of children 5-12 and teens, Cooperative Parenting and Divorce. Continuous intake except in July/August

Housing work with clients to find permanent, adequate and affordable housing * eviction prevention, landlord and tenant education * maintains a registry of landlords with rental space available * assistance with personal identification (ID)

ID Clinic Identification replacement clinic, applications for birth certificates for all parts of Canada

Income Tax help for low-income persons * available only in March and April

Inmate Return persons from Durham nearing release may request assistance for planning their return to Durham

Learning Alternatives
Non-credit upgrading program for adults who wish to improve reading, writing, math and computer skills in preparation for employment, apprenticeship, secondary, post-secondary or independence goals * one-to-one instruction is provided in a small group setting * offer flexible schedules and provide year round intake and assessment

Project X Change needle exchange program for intravenous drug users * old needles can be handed in for safe disposal * condom and safe sex information available * connections to rehab programs and counselling * Naloxone kits and nasal spray refills are now available for opioid overdose * PLEASE NOTE this program is NOT available on weekends

Public Speaking Presentations available to present to community groups, agencies, schools, media, service clubs, churches etc * topics include drugs and alcohol, suicide, sexual abuse, the prison system, violence, employment, housing issues * able to speak about any program the JHS delivers

Record Suspension assistance with process formerly known as a 'Pardon' available at Whitby, Oshawa and Bowmanville locations

Residential Program designed to develop independent living skills in person aged 15 and over * participants share in the responsibility for meal planning, grocery shopping and other life skills needed for a home

Womens Drop-In Program drop-in program for persons involved in the sex trade providing access to support, information, laundry/showering facilities, and community referrals

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff * Oshawa and Whitby Residential services and Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

Mental Health and Primary Care Centre promotes and enhances the mental, emotional, and physical well-being of community

Various programs including:

Community Connection Services

• first point of access for clients and caregivers seeking triage services, intakes,
  referrals
• support with system navigation

Nurse Practitioner-Led Clinic
Health care to individuals and their families who do not have a family doctor, including

• specialized mental health care to diagnose, monitor and treat symptoms of mental illness
• cardiovascular health
• Diabetes prevention and management
• chronic disease management
• cancer screening
• HIV, STD, TB testing
• complete laboratory services
• medication management and Clozapine services
• immunization program
• smoking cessation and respiratory health program
• coordinated care planning
• sexual health
• prenatal health care, well-baby care
• Telemedicine - CMHA nurse assists clients in connecting with their care providers through the use of video technology

Case Management Services

• work with individuals with serious mental illness who require support to live and work in the community
• promote independence, utilizing goal-oriented supports, advocacy, and system navigation

Community Homes for Opportunity (CHO)

• recovery-oriented person-centered supportive housing program for people with serious mental illness who may require 24 hours supportive care

Assertive Community Treatment Team (ACTT)

• mobile, multidisciplinary, team-based intensive services
• after hours on-call phone support allowing for 24-hour, 7 day a week availability and provided on a long-term basis with flexible degrees of intensity
• delivers comprehensive services to individuals in relation to their everyday lives, providing treatment, rehabilitation, support and crisis activities

Community Treatment Order Service (CTO)

• intensive case management support to individuals with treatment orders
• provided by nurse case managers
• partnership service with Lakeridge Health Network, Ontario Shores Centre for Mental Health Sciences

Programs and services that serve the mind, body and spirit of women from birth on

• supportive and emergency housing
• shelter for abused women
• support to locate permanent housing in the community
• information and referral services
• affordable, recreational and wellness programming

Housing information centre * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * mediation * online emergency resources * Intensive Case Management

Program helps youth with mental health and/or addiction as they transition from youth services to adult services. Assistance includes support with counselling, housing, employment, financial wellness, government ID and paperwork.

Services include:

Housing Stability Program

• rental arrears and/or utility or energy arrears
• last month's rental deposit
• moving costs for those that move to secure more affordable accommodation
• assistance with rental arrears, moving cost, and utility arrears

Access to Affordable Housing

• staff assist to locate units available in the communities that clients wish to live
• assist with rental applications, completion of a standard lease and connecting clients with housing providers
• market rent and rent-geared-to-income (RGI)

ID Replacement

• year-round I.D. replacement for birth certificates
• staff assist with processing application information and will provide payment for the document
• expedited birth certificates will not be expensed by North House
• birth certificate replacements available to both clients, and their child if required

Income Tax

• complete taxes for the current year and 10 years prior
• e-file to CRA

Landlord and Tenant Board (LTB) Support

• staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB
• staff can attend scheduled hearings as emotional and moral support but cannot speak on client's behalf

Landlord Engagement

• Opening Doors in Durham Region where landlords may be eligible to receive a signing bonus of up to $1,000 to provide permanent, affordable, and supported housing solutions to the communities in north Durham Region

Low-Income Energy Assistance Program (LEAP)

• assistance with arrears of electricity or natural gas bill and facing possibility of disconnection

Ontario Electricity Support Program

• lowers electricity bills for lower-income households
• provides a monthly credit to eligible customers based on household income and household size
• credits are applied directly to eligible customers' electricity bills

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff * Oshawa and Whitby Residential services and Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

Housing information centre * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * mediation * online emergency resources * Intensive Case Management

Housing programs include:

Supportive Housing & Homelessness Program offers assistance with finding safe, affordable housing and/or subsidies as needed. This is an internal referral program.

Housing Resource & Co-ordination program will assist individuals with a mental health concern review listings and provide support with landlords and the application processes. Subsidies available for those who qualify.

Short-Term Residential Crisis Service Program is in collaboration with the Crisis Intervention Centre and can assist with short-term crisis housing for a person with a mental illness who have come into contact with the law.

Group Home services are provided at 2 homes providing supportive programming for life skills, daily routines and healthy living, social and organized planning with the expectation of residents to participate.

COVID19 - open with capacity of 8 beds * youth encouraged to connect for options and supports * contact the shelter Monday-Sunday 24 hours at 905-239-9477 or contact@durhamyouth.com

8-bed emergency shelter for homeless youth

• shower and washroom facilities, hygiene products, clothing
• meals, food bank
• assist youth in finding permanent housing
• housing outreach and support
• assistance obtaining benefits and advocacy negotiating social service system
• access to telephone and internet
• intensive case management

Emergency contact number for after hours help with Homeless Services

Program helps youth with mental health and/or addiction as they transition from youth services to adult services. Assistance includes support with counselling, housing, employment, financial wellness, government ID and paperwork.

Housing program geared to helping prepare youth/young adults transition to independent living. Programs offer skill building, mental health supports, employment search supports and referrals to partnering agencies.

Housing information centre * temporary and permanent housing assistance * registry of available rental units * specialized information and referral * housing retention assistance * mediation * online emergency resources * Intensive Case Management