Searching for Hospice / Palliative Care

Health care services to the homeless population in the Ottawa region

• nursing and personal support staff care offered at multiple sites across the City
• end of life care for palliative clients at the Mission Hospice

This partnership is a collaboration between the City of Ottawa, shelters and other stakeholders.

In-home nursing care

• dementia / Alzheimer's support care
• residential and hospital sitter services
• companion care services
• overnight and 24 hour live-in home care
• respite care
• short stay respite care

Provides personal assistance and support services:

• nursing and personal support services
• services in client's home as well as hospitals and long-term care facilities
• palliative care
• wound care
• homemaking services
• health monitoring
• medication administration
• health information session
• nursing in nursing clinic setting
• transportation services

Housing and support options for persons living with Human immunodeficiency virus (HIV) / Acquired immunodeficiency syndrome (AIDS)

• outreach and support
• apartment program (SILP)
• volunteer supports for clients
• health and wellness programs

Customized, nurse-managed home care

• no contracts required
• nursing care
• personal care
• home support
• companion care
• foot care
• live-in care
• Alzheimer's care
• dementia care
• stroke care
• Parkinson's care
• palliative care
• respite care

21-bed medical facilitiy

• hospice palliative care to homeless men and women

Partnership with Ottawa Innery City Health, Carefor, Home and Community Care Support Services

Long-term care residence

• 71-bed
• bilingual

Services

• 24-hour-a-day nursing
• medical services
• personalized care
• banking services
• housekeeping, maintenance and laundry
• recreational and therapeutic programs
• dietetics
• pharmaceutical services
• physiotherapy
• spiritual care
• volunteer services
• specialized services such as dental care, optometry and chiropody services, as well as laboratory and radiology

Amenities

• downtown living: shopping, theatres, art galleries, restaurants

Élisabeth Bruyère Residence amenities

• activity room
• cafeteria
• chapel and multi-faith prayer room
• community pharmacy
• boutique
• free videos
• hairdressing salon
• indoor, glass-enclosed garden providing a breath-taking view of Ottawa
• library
• outdoor seating and picnic area
• rooftop garden (seasonal)

Access to palliative care expertise

Team includes:

• nurse practitioners, advanced nurse practitioners, nurse specialists, and physicians with expertise in palliative care

Outpatient service

• assists primary care providers in the provision of palliative care to their patients
• offers consultation, coaching, mentoring, and education to primary care providers in the Champlain Region

The Regional Palliative Consultation Team (RPCT) is a partnership between Bruyère and the Champlain Local Health Integration Network (LHIN) which supports health care professionals caring for palliative patients. The inter-professional team of consultants includes nurse practitioners, advanced practice nurses, nurse specialists and physicians with expertise in palliative care.

Hospital

• offers stroke and geriatric rehabilitation
• Canada's largest academic palliative care unit

Services

• stroke clinic
• family medicine centre
• memory program
• diagnostic imaging and ultrasound services
• geriatric assessment outreach team
• John and Jennifer Ruddy Geriatric Day Hospital
• outpatient stroke physiotherapy clinic
• palliative care
• photoderm clinic
• physical medicine and rehabilitation clinic
• Psychogeriatric Community Services of Ottawa-Carleton
• regional palliative care consultation team
• rehabilitation

Integrates and coordinates the delivery of end of life care services

• website provides information on palliative care services
• intended to help patients, families and health care partners find the right services at the right time
• professional continuing education and workshops
• practical caregiver training: workshops for unpaid caregivers of loved ones with a life-limiting illness (periodic)

Complex continuing care hospital

• offers a specialized program of care which aims to improve and maintain function for patients with complex care needs
• offers regular on-site physician/nursing care, assessment and active care management by specialized staff

Services

• specialized complex medical care: assisted ventilator care, peritoneal dialysis
• low intensity rehabilitation

Home support, personal support, attendant care services, respite care

Programs include, but are not limited to, palliative care, acute and chronic and/or progressive illness, mental illness and families in crisis

Specialized programs designed for:

• the terminally ill
• people living with Acquired immunodeficiency syndrome (AIDS) / Human immunodeficiency virus infection (HIV)
• people living with Alzheimer's disease, mental illness or permanent physical disabilities

Champlain Central Application for Attendant Services:

• Central registration point where people with physical disabilities apply for attendant services across Home and Community Care Support Services.

Attendant Services:

• Administers the Attendant Care Outreach Program (ACOP) that provides attendant care services to people with permanent physical disabilities who are able to direct their own care.

Private home care service that provides caregivers with specialized skills and training to serve individuals and family members looking for private care or government home care as well as organizations looking for additional staff

Services:

• nursing care by registered nurses and registered practical nurses
• personal support
• home support
• client companionship/sitter
• free and no obligation health care needs assessments
• personalized home health
• private and palliative care 24 hours a day, seven days a week
• workplace health and wellness program
• mask fit testing
• case management

COVID-19 (26 Apr 2021): Due to COVID19, several changes to services offered. Hospice residence remains open with safety precautions, continuing to admit screened patients at low risk of COVID19. Community programs, volunteer services, day hospice program, in-home support and bereavement programs are cancelled for the time being.

Companionship, respite care, and emotional support to people and their family/caregivers dealing with a life-limiting illness

Home Support Program: Comfort and practical support through visiting volunteers

Benefits include:

• Initial visit by a community nurse for assessment and referral
• Volunteer visiting for companionship and practical support
• Respite for families up to 4 hours/week
• Telephone support
• Caregiver support

Day Hospice Program: If an individual is still able to get out of the home and can transfer with minimal assistance, the Day Hospice program can provide a day away for him/her and a break for the caregiver * offered Tue, Wed or Thu 10 am-2pm

Benefits include:

• Weekly social interaction with peers
• Variety of activities may include art, cards, board games, music, reiki and/or massage
• Emotional support
• Respite for caregivers
• Weekly nurse assessments and communication with physicians as needed

Hospice Residential Care Program: when being at home is no longer possible Hospice Care Ottawa provides 24 hour residential care in a home-like and peaceful setting

Family Support Program: helps family members and friends care for someone diagnosed with a life-threatening illness * bereavement follow-up available * individual basis or in group settings for adults, youth and children

Bereavement Support: support through the grieving process by staff and trained volunteers

Programs include:

• Drop-In Groups
• Partner/Spousal Support Groups
• Retreats
• Group Walks
• Counselling
• Information and Referral

Private health care service

• registered nurses, registered practical nurses
• health care aides, companion aides
• home support workers
• personal support workers

Services:

• nursing services
• home support
• home making
• meal preparation
• companions/sitters
• personal care
• accompaniment to appointments or shopping
• infant and child care services
• respite care
• foot care
• house cleaning

COVID-19 (October 3, 2022): Some services are now offered virtually as well as in person, contact organization for more details.

Palliative care services offered in order to enhance the comfort and quality of life for children/youth and their families

• end of life care
• respite
• transition from hospital to home
• pain and symptom management
• bereavement services
• perinatal hospice
• visiting hospice program

Nursing services provided by registered nurses

Services:

• enterostomal therapy
• wound care
• leg ulcers
• foot care
• palliative care
• intravenous (IV) therapy
• mental health
• nursing services according to a schedule change
• workplace occupational health
• rehabilitation services

Palliative care team made up of physicians, an advanced practice nurse, a palliative care nurse specialist, nurse consultants, secretaries, and social workers.

Services:

• Pain and symptom management services for patients admitted to The Ottawa Hospital (General and Civic Campuses) and patients seen at The Ottawa Hospital Cancer Centre at both the General campus site and at the Irving Greenberg Family Cancer Centre at the Queensway Carleton Hospital

• Complex cancer pain management for outpatients and admitted patients requiring interventional techniques in collaboration with anaesthesia and the staff at TOH Pain Management Unit (Complex Cancer Pain Clinic)

• Specialized management of possible complications of cancer and its treatments: including fluid around the lungs and in the abdomen (Malignant Effusion Program)

• Specialized management of shortness of breath (Dyspnea Management Clinic)

• Support and advice for patients and families related to end of life decision-making

• Psychosocial and spiritual support for patients and families during life-threatening illness

• Links to professionals and agencies that provide palliative care throughout the region

• Information and education for care providers, professional groups, patients and families

Community service centre

Aboriginal Community Justice Program : support on justice and court related issues

Aboriginal Courtwork Programs: assistance to all Aboriginal people who are in contact with the legal system, including adults, youth and families, regardless of legal definitions

Culture Resource Coordinator: access to culture based program and services to urban indigenous children, youth & families in order to foster a strong sense of well-being and positive Indigenous identity

Aboriginal Family Support Program: support for children up to six years old and their families through culturally appropriate holistic program services and special events

Aboriginal Healthy Babies Program: access to consistent early intervention services for families who are at risk of problems

Sweetgrass Home Child Care Agency: co-ordinates licensed home day care

Early Years Centre: free drop-in programs for caregivers and children from birth to six years old

Healing And Wellness Program: promotes healthy lifestyles and reduces family violence through culture based programming, healing and intervention initiatives

Kizhaay Anishishinaabe Niin (I am a kind man): a culturally relevant program that supports healthy relationships and identities through one-on-one support, group-based services, participant-based activities, public awareness activities, networking and partnership building

Aboriginal Homeless Partnering Strategy: serves Ottawa's Aboriginal homeless individuals and those at risk of becoming homeless by linking them with specialized programming intended to help them stabilize and improve their current circumstances.The Strategy includes mental health, addictions, labour market opportunities, affordable housing opportunities, and life skills development

Life Long Care Program (LLC - Home Support): designed to respond to the life long care needs of older Aboriginal people who may have limited mobility related to a persistent medical condition or physical disability

Akwe:go Program: for urban children aged 7 to 12 years old to learn and explore aboriginal culture and teachings * one on one support depending on the needs of the individual * tutoring * games and nutritious snacks in a safe and healthy environment

Wasa-Nabin Youth Program: support, tools and healthy activities for urban Aboriginal youth between the ages of 13-18 * guidance in a cultural framework for youth who are at risk for specific negative behaviours

Alternative High School: credit-granting Secondary program for students to learn in a quiet and relaxed atmosphere

Creating Safe Spaces: to increase safety, well-being and mental wellness for Indigenous young women and girls, including those who identify as 2SLGBTQQIA+, who have lived experience or witnessed trauma, violence in their families and communities, and/or missing and murdered Indigenous women and girls

Mental Health Peer Support: to provide a network of supports and mentorships to urban Indigenous people under community supervision orders as they seek to improve their mental health, reduce any harms associated with their behaviour, work to avoid justice system recidivism, and pursue a Good Mind.

Member agency of Support Services Network for Male Survivors in Ontario

Personalized home and health care services. Care is provided by experienced and mature individuals 50 years and older

• personal support
• meal planning and preparation
• companion care
• dementia care
• hospital discharge
• palliative care
• assistance recovering from an accident
• light housekeeping
• errands
• transportation
• grocery shopping
• gardening
• yard work
• home maintenance and repairs

Healthcare agency providing compassionate home-based health care to individuals, their families and care providers

Services:

• client-centered care
• elder care
• palliative care
• pediatric care
• respite care
• pain and symptom management
• assist with activities of daily living
• light housekeeping
• meal preparation
• health and care related education to care provider and family

Academic hospital affiliated with University of Ottawa

• delivers short-term primary and secondary health care in French and English
• offers numerous services in its various departments and units
• emergency
• endoscopy
• family birthing Centre
• geriatric-in patient
• intensive care
• medical imaging
• medical units
• mental health
• palliative care
• pneumology
• pulmonary function laboratory
• surgery
• telemedicine
• therapeutic

Registered Nurses and Registered Practical Nurses provide a broad range of services to people of all ages and diagnoses in the comfort and convenience of their own home, workplace or other community setting.

Specialty Services:

• continence management
• diabetes management
• home chemotherapy
• home infusion
• palliative care
• wound and ostomy care
• personal support services

Private retirement residence

• 24 hours of care services and monitoring of residents' well-being
• in-house Physicians with Palliative Care Designation
• pharmacy services with in-house Pharmacist
• medication management and administration
• intercom and emergency call response system in each room and bathroom
• medical specified diets as prescribed by a physician
• complimentary tray services during documented illness or during a facility outbreak
• scheduled transportation for local shopping and activities
• assistance provided with your activities of daily living (bathing, grooming, dressing, toileting and incontinence care)
• fresh towels/facecloth daily
• refuse pick up daily
• weekly housekeeping: vacuuming, dusting, cleaning bathroom, floors, changing the bed linen and personal laundry
• spiritual care provided by a weekly mass, the weekly recital of the rosary or by a monthly service in the Chapel and/or a private visit in the client's room for communion or pastoral care

Chaplaincy services to clients in long term care facilities

• facilitates access to additional services for clients
• provides supportive and bereavement counselling to families and caregivers

Community based healthcare agency providing in home healthcare and support.

• In-home nursing and personal support based on your needs
• In-home foot care and facility based foot care services for retirement homes and long-term care homes
• Caregiver respite
• Palliative Care
• Post-hospital discharge care to assist with the transition home
• Medication administration
• Wound care and assistance with treatment
• Accompaniment to appointments
• Healthcare navigation
• Dementia care