Searching for Community Health Centres

Network of multi-service, community-based health and resource centres

• recognizes the importance of responding to the diversity of needs within local communities and pays particular attention to those members of the community who are most vulnerable and at risk

The 13 coalition members are six Community Health Centres, six Community Resource Centres, and a Community Service Centre, they are partners with numerous not-for-profit organizations around town and have a list on their website

Network is designed to increase collaboration and partnerships related to the delivery of primary health care services in the Champlain region * The Champlain Community Health Centres (CHC) Executive Directors meet regularly to focus on strategic priorities and to build skills and connections

COVID-19 (August 2, 2022): Most primary care appointments will be done in person, with some options for telephone or video visits. Call to make an appointment.

Health centre focused on family and community health

• general practice by appointment
• medical same day appointments for registered clients only
• obstetrics for low-risk pregnancies
• prenatal and postnatal support
• nutrition counselling
• harm reduction services
• options counselling for unplanned pregnancies
• referrals to specialists for registered clients only
• chiropody
• community-based diabetes education
• health education and support on issues like stress reduction, healthy weight, smoking cessation
• health education and support programs and services for gay, lesbian, bisexual, transgender, two-spirit and questioning community members

Homeless Initiative

• assistance to obtain a health card, ID and other practical supports
• anonymous human immunodeficiency virus (HIV) testing and counselling
• needle exchange program
• social services support, including showers
• nursing outreach

COVID-19 (11 Apr 2022): This information is regularly updated on their Facebook page.

Provides short term and long term emotional, social and psychological benefits

Services

• practical support
• personal support
• volunteer opportunities
• computer access
• community fridge

Medical care team focused on family and community health

• affiliated with the University of Ottawa
• training for interprofessional students and family medicine resident doctors

Services and special clinics:

• obstetrics
• pediatric care
• counselling
• diabetes education clinic
• chronic disease education
• procedures clinic
• mental health services
• women's health clinic

Harm reduction based medical and social services to people who use drugs

• specializes in integrated care, HIV and hepatitis C care, opioid treatment, mental health care, opioid use, crack cocaine and crystal meth use, and injection drug use

Services include:

• drop-in
• walk-in medical services
• HIV treatment
• Hepatitis C testing and treatment support
• safer injecting/smoking material and support
• supervised consumption
• opiate case management
• women's clinic
• substance use and mental health counselling
• intensive case management
• free condoms and dental dams
• naloxone distribution

Integrated community health and social services, provides primary care with emphasis on health promotion and assistance to clients in maintaining maximum health status.

Services include:

• Walk-in medical services
• family medical care
• chiropody
• home visits
• community outreach
• group sessions for information and advice on a wide variety of health concerns such as arthritis, menopause, nutrition, healthy weight, diabetes and quitting smoking

Assists members of the community to address health issues and obtain the information to make appropriate choices and develop skills for a healthy lifestyle * works with communities to raise public awareness of social issues * supports community members to build skills, capacities and networks to impact specific issues that affect their lives

Services include

• individual nutrition counselling
• physical activity
• healthy cooking groups
• fitness for seniors
• Living Well with Chronic Disease groups
• Stress Busters groups
• nutrition workshops
• workshops on healthy living topics
• back pain core strength groups
• Physical Activity Library
• outdoor walking club

Health centre focused on family and community health

• information and referral
• community development and engagement
• seniors' programs
• Health Card Assistance Program and assistance to obtain Ontario Health Insurance Plan (OHIP) cards
• English as a Second Language for Newcomers
• Community Food Action: collective kitchens, community garden
• Contact Ottawa - Community Voicemail: voice mail box service for those who need to maintain affordable voice mail access

Community Health Centre

• Primary care
• Walk-in clinic
• Prenatal and Postnatal Care
• Obstetrics
• Foot care
• Dietetics
• Acupuncture
• HIV testing
• Dental screening
• Outreach nursing
• Immunization
• Counselling
• Practical assistance and social services in English (drop-in, for anyone living in the Somerset West Community Health Centre boundary)
• Practical assistance, social services and case management in Cantonese, Cambodian, Mandarin and Vietnamese (for anyone in the City of Ottawa)
• Health promotion and education
• Needle exchange and safer inhalation harm reduction services (drop-in room and mobile van; for anyone in the City of Ottawa).

In response to the pandemic, many service changes remain in place. In-person contact is limited and telephone and virtual support is offered as an alternative. Updates are regularly posted to our website.

Health centre focused on family and community health

• advocacy
• primary health care
• outreach
• life skills education
• group support
• counselling
• practical assistance
• health promotion
• community development
• crisis intervention

Services:

• self-help groups
• prenatal programs
• help with accessing social assistance, food, clothing and housing in times of crisis
• services for seniors
• services for low-income families, children, and youth
• street outreach
• social services support and practical assistance in English, Cambodian, Cantonese, Mandarin, and Vietnamese
• crisis drop-in
• needle exchange and safer inhalation
• Headstart Nursery Program
• pre and post natal support
• parenting support programs
• playgroups
• youth leadership programs
• family emergency shelter support
• mental health services
• women's and men's counselling services
• community development
• Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line

Provides health care to people who are chronically homeless with complex needs

• corporations who serve the homeless in Ottawa
• list of programs and services is available online.

Medical care team focused on family and community health

Basic care medical services:

• check-ups
• mental health services
• vaccinations
• prenatal and postnatal care

Prevention, screening, support and treatment:

• addictions (cigarettes, alcohol, and other substances)
• stress management
• prevention of sexually transmitted diseases (STIs) and Human Immunodeficiency Virus (HIV)
• pregnancy
• obesity

Management and monitoring of chronic conditions:

• diabetes
• hypertension
• arthritis
• respiratory diseases

COVID-19: In order to respond to the COVID-19 substantial changes were made to the services offered. In-person contact is now limited and offers telephone and virtual support as an alternative. All groups, classes and events are cancelled until further notice.

The health walk-in clinics are closed. Primary health care operates by appointment at the 30 Rosemount Branch. Mental Health, harm reduction and social services walk-in operate at the 55 Eccles St location only.

Health centre focused on family and community health, including:

• advocacy
• primary health care
• outreach
• counselling
• life skills education
• group support
• practical assistance
• crisis intervention
• health promotion
• community development

Services include:

• services from Children's Aid Society workers
• self-help groups
• prenatal programs
• counselling for abused women
• help with accessing social assistance, food, clothing and housing in times of crisis
• services for children, youth and seniors
• services for low-income families
• pre and post natal support
• parenting support programs
• playgroups
• smoking cessation program
• youth leadership programs
• family emergency shelter support
• mental health services

Aboriginal health centre focused on family and community health

• culturally sensitive approach that welcomes, accepts and represents all Aboriginal People

Health and Community Services:

• family physicians by appointment
• walk-in clinic and laboratory services
• dental clinic for children, youth, and seniors
• anonymous human immunodeficiency virus (HIV) testing and counselling
• perinatal care, post natal support group, breastfeeding support and Baby Wellness Clinic
• client advocate
• cultural events programming - including drum circles, medicine walks, sweatlodge ceremonies, Elder consultations, and more
• community kitchens
• homeless outreach
• housing fiirst support
• seniors circle
• dental clinic

Mental Health Services:

• counselling, including walk-in counselling services
• addictions counselling
• individual, couples, and family therapy
• Honouring Sisters In Recovery (addictions group for Aboriginal women) and Men's Circle (addictions and support group for Aboriginal men)
• beading group

Education:

• diabetes
• Fetal Alcohol Spectrum Disorder
• healthy living and fitness
• HIV/AIDS education
• smoking cessation

Youth Programs:

• Wasa Nabin (homework support)
• Youth Diversion Outreach
• Youth Reintegration
• Community Drug Prevention Program
• After School Program
• Healthy Kids Community Challenge
• Homework Club - Gdo Wiidookoon

Health services:

• family physicians
• nurse practitioners
• clinical nurses
• mental health counsellors
• health educators
• foot care nurse
• nutritionists and chiropodist
• lactation consultant
• anonymous HIV testing
• clean needle and syringe service
• virtual care supports via OTN

For Medical Clinic: call 613-737-4809 to book an appointment. You can also book virtual appointments online on our website or by emailing SEOadmin@seochc.on.ca. Registered clients with urgent care issues may call for same day or next day appointment.

COVID-19 (November 17, 2021): Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake. Upon arrival, clients are required to clean their hands and put on surgical mask and are then screened by staff.

Health and social services focused on family and community health

Medical Clinic Services:

• comprehensive health care
• immunization programs
• family planning
• management of chronic and short-term health problems
• health information and advice by telephone from registered nurses
• 24-hour on-call service

Health Promotion:

• special focus on seniors, youth, newcomers
• physical activity
• prevention and management of chronic diseases
• stress management
• smoking cessation programs
• food security programs
• school success programs

Counselling Services:

• crisis support
• mental health support
• youth, individual and family counselling
• housing and jobs searching
• stress reduction programs
• counselling and groups for women who have experienced abuse
• counselling and groups for youth who need support to express anger in healthy ways

Assertive Community Treatment Team (ACTT): - see separate record for details

Referral Services:

• nutrition counselling by a registered dietitian (groups and individual)
• home, hospital and palliative visits
• high school health clinics led by a nurse practitioner
• foot care and chiropody
• anonymous human immunodeficiency virus (HIV) testing
• lung health programs
• seasonal influenza and other immunization clinics

Social Services

• home support services
• community development
• youth programs
• collective kitchen
• Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line, available for a nominal fee
• resources for job-seekers
• Students Will All Graduate Program (SWAG): delivers social, recreation, mentoring, and life skills for 9th and 10th grade students identified as most at risk of failing without intervention

Parent/Child Programs

• EarlyON
• drop-in playgroups
• parent support program
• baby cupboard
• prenatal care
• breastfeeding support
• Headstart Nursery School

Complementary and Alternative Medicine (CAM) therapies

• offers effective treatment for a wide range of medical problems using an integrative approach
• treats chronic pain and both the associated post-concussion syndrome and post-traumatic stress disorder
• using treatments like neurofeedback, acupuncture, IV detox program

COVID-19 (November 5, 2021): Most services are available through the use of telehealth, however some services are still available in person. Please consult the website for details.

Canadian Armed Forces (CAF) Clinic

Services:

Administrative services snd support

• medical finances
• medical records

Dental care

Diagnostics and therapeutics

• ear/nose/throat (ENT)
• laboratory services
• ophthalmology
• pharmacy
• physiotherapy
• preventive medicine
• specialist clinic services

Mental health

Primary care

• allergy-immunization clinic
• primary care - care delivery units
• case management
• OUTCAN medical screening
• outside referrals
• periodic health assessment
• sick parade/walk-in (DTU)
• US members

Click here for individual clinic phone numbers

Neighbourhood Health and Wellness Hubs are places offering free drop-in services to all residents across the city of Ottawa:

• immunization : COVID-19, school based vaccines and flu vaccines
• dental screening

Neighbourhood Health and Wellness Hubs are places offering free drop-in services to all residents across the city of Ottawa:

• immunization : COVID-19, school based vaccines and flu vaccines
• parenting in Ottawa drops-ins
• dental screening

COVID-19 (24 Mar 2020): Due to COVID19, the PQCHC is closed until further notice, with the exception of the medical clinic. Only clients already registered are being seen at the clinic. Previously scheduled non-essential appointments will be postponed or changed to a telephone appointment. Only essential appointments will be held in clinic and future appointments will be triaged by a nurse before booking. Chiropody, lung health and diabetes teams are not running.

Community based, multi-service centre

Primary Health Care Services:

• clinical care
• seniors support

Mental Health and Housing Services

Children and Family Services:

• parent, child and caregiver programming

Community Health Services:

• community development
• health promotion
• employment
• youth programming
• educational support

Neighbourhood Health and Wellness Hubs are places offering free drop-in services to all residents across the city of Ottawa:

• immunization : COVID-19, school based vaccines and flu vaccines
• parenting in Ottawa drops-ins
• dental screening

Medical care team focused on family and community health

Basic care medical services:

• check-ups
• mental health services
• vaccinations
• prenatal and postnatal care

Prevention, screening, support and treatment:

• addictions (cigarettes, alcohol, and other substances)
• stress management
• prevention of sexually transmitted diseases (STIs) and Human Immunodeficiency Virus (HIV)
• pregnancy
• obesity

Management and monitoring of chronic conditions:

• diabetes
• hypertension
• arthritis
• respiratory diseases

Family health centre

• primary care
• aesthetic medicine
• physiotherapy and rehabilitation services
• phlebotomy services
• ultrasound
• walk in service for urgent matters on Sat and Sun for registered patients of this clinic only

Family Health Team and the Orleans Travel Clinic:

• comprehensive pre-travel counseling
• pre-travel immunizations
• post-travel health care if required