Searching for Crisis Lines For Abused People

Services

• support, information, and long-term counselling services to survivors of sexual assault, sexual harassment and childhood sexual abuse
• information and short-term counselling for supporters of survivors
• support groups and workshops
• accompaniment to court, hospital or police
• community education
• volunteer training program
• public education

Support organization

• support groups
• individual support including advocacy
• peer support model
• short and long-term support
• information
• support line
• Young Women At Risk (YWAR) Program
• Women & War Program
• Ritual Abuse Support
• public education
• speakers
• volunteer opportunities
• information on violence against women issues
• accompaniment and support to court, hospital and police (as resources allow)

General support groups:

• four general support groups per year (daytime and evening)
• generally 8-10 women per group
• lasts 15-20 weeks, meeting once per week for 3 hours
• specialized support groups as needed

Training program for prospective volunteers twice per year (Fall and Spring)

Information sessions for women healing from sexual violence, subjects include:

• dealing with memories and flashbacks
• understanding and releasing anger
• self-esteem and self-care

Free, confidential 24-hour support and crisis line for French-speaking women in Ontario

• supports and connects survivors of violence to community services
• victims and survivors of violence of any form
• security plan
• information and referral support to local, regional and provincial service providers

COVID-19 (18 Nov 2021): Due to COVID19, programming is on hold but shelter remains in operation.

21-bed Aboriginal specific shelter

• provides a safe and supportive environment
• 24-hour residential support
• advocacy
• individual and group counselling
• community/transitional support
• housing support
• referrals
• legal advocacy and support
• cultural and spiritual programs

COVID-19 (1 May 2020) Open as usual.

Community-based, volunteer network of local organizations, service providers and community members that represent a variety of sectors

• works to meet the resource and support needs of those affected by human trafficking, including victims, their families and communities
• provides training to service providers to educate them on the indicators of human trafficking so as to develop their ability to identify a victim and know how to respond appropriately

Services:

• referrals
• case management
• training of service providers and community members
• support services

COVID-19 (22 Nov 2021): Shelter services and crisis helpline remain in full operation.

Francophone shelter for women victims of violence and their children

• two sites can accommodate single women and families
• emergency and temporary housing
• crisis helpline
• services for women and for children
• transitional assistance
• intervention services to counter sexual violence
• support and services for sexual assault victims
• Fem'aide: francophone support helpline

Confidential text and online chat tool

• connects women and members of the 2SLGBTQIA+ community who are survivors of domestic violence and abuse to trained counsellors, advice, referrals and support

Investigates sexual assault and incidents of child abuse and neglect

• collaborates with other social service agencies to provide education and awareness programs

Team of specialized officers available to meet on a confidential and informal basis with individuals, families or frontline workers on potential cases or for information sharing

COVID-19 (September 28, 2022): All in-person services suspended. Phone counselling continues to be offered.

Support services for female survivors of sexual violence

• support groups
• individual support
• thematic workshops
• accompaniment service
• awareness and prevention program: workshops, kiosks, training and events

Confidential text and online chat tool to connect women who are victims and survivors of domestic violence and abuse to trained counsellors, advice, referrals and support

Temporary emergency shelter for abused women and their children

• reasonable, flexible limit on length of stay
• counselling
• referrals
• advocacy
• telephone crisis line
• accepts pets on site
• Unsafe at Home text and chat line: open to anyone experiencing gender-based violence (GBV)

Transitional Housing and Peer Support Programs

• community based programs for all gender-based violence (GBV) survivors
• includes a peer pupport group, system navigation, risk assessments, safety plans, and housing support

Interval House of Ottawa works from an intersectional, feminist, and anti-oppressive approach.

Dedicated to raising awareness of elder abuse and neglect through

• public education
• professional training
• advocacy
• service coordination
• regional resources and educational materials available online

Text and web chat support

• peer support program for students
• resources ans support options available within Carleton University and the community
• confidential and free
• reach out through the chat service or by texting 613-209-1142

COVID-19: Counsellors available by telephone, virtually by Zoom or Teams and/or in person. Access to support services for abused women

• crisis intervention
• information and referral
• support services (by telephone or in person)
• help with emergency transportation or transportation to facilitate links with other community services
• support groups
• babysitting subsidies
• individual counselling
• community education for children

Children Who Witness Violence program:

• support group for children and a concurrent group for their mothers

Transitional Housing Support program:

• help to transition from an abusive relationship to safe housing and services

Temporary shelter for abused women and their children

• 24-hour crisis counselling phone line

Support in situations of elder abuse including emotional abuse, financial abuse, physical abuse and neglect:

• provides information, referrals and intake
• specialized support and case management for older adults
• consultations with family members, friends/neighbors and service providers
• elder abuse education and awareness sessions
• program brochure available: click here

Transition house that provides emergency shelter and support to abused women and their dependents.

Services to women include:

• 24-hour crisis line
• crisis support
• counselling
• housing support
• legal system navigation, referrals
• parenting support
• support groups
• advocacy and referral to community resources

Children's services include

• crisis support
• counselling
• support groups

COVID-19 (10 Jan 2023): shelter remains open with health and safety precautions in place. The crisis line remains open to provide assistance. Support groups and other programming are on hold until further notice.

Visit their website for additional information.

Emergency shelter for abused women 16 years and older with or without children

Support services:

• informal counselling at the shelter
• Child & Youth Services for residents
• support groups for women and/or children
• educational presentations on violence against women sector
• information about community resources and assistance in accessing those resources
• if available, emergency clothing provided
• daily balanced meals
• toiletries
• referral to appropriate medical attention when necessary
• follow-up services

Francophone sexual assault support services:

• provides support, individual and/or group support
• accompaniment, advocacy and information and referral to other appropriate services
• offers education and awareness programs
• 24 hour crisis line
• confidential and free

Care and treatment for victims of sexual assault and/or domestic violence

• specialized medical and nursing care is provided to victims of sexual and intimate partner violence
• 24 hours a day, 7 days a week
• services are provided to persons of all gender and sexual identities, and ages
• services provided in private spaces in any of the Lanark County Hospitals (Perth and Smith Falls District Hospitals, Carleton Place and District Memorial Hospital and the Almonte General Hospital)

French-speaking non-profit organization that offers a multitude of services in French and English to support and equip women and their dependents who are victims of violence

Programs and services

• shelter
• crisis line/chat/text
• outreach services
• support groups
• prevention and education activities, including community awareness about the issues of violence against women
• Teen Zone: information on healthy relationships for teenagers
• Amimo Program: care for pets of women residing in the shelter

Confidential text and online chat tool to connect women who are victims and survivors of domestic violence and abuse to trained counsellors, advice, referrals and support

COVID-19 (August 17, 2022): Some in person services. Some services are offered remotely. Referrals continue to be accepted.

Sexual assault support services

• 24 hour crisis line
• public education
• information/support groups
• counseling
• advocacy
• accompaniment
• referrals
• outreach program to all women survivors of sexual assault

10-bed emergency shelter for women and children fleeing violence

• supportive counselling, safety-planning, advocacy
• emergency shelter available
• 24-hour crisis line, on-site counselling for women who don't live at shelter
• outreach follow-up program, transitional support and housing program and child witness program
• services provided by children's advocates are available for children who have been exposed and witnessed violence
• volunteer opportunities
• community presentations
• public education on issues of violence against women, children exposed to violence
• support groups for women and children
• children's school run groups and individual counselling