Searching for Addiction Counselling

Clients served:

• individuals who are pregnant or have recently had a baby

Services offered:

• individual coaching (telephone or in-person)
• Nicotine Replacement Therapy (NRT) free of charge

Services for cancer patients, their families and the general public

Cancer Information Specialists:

• one-on-one information on cancer and cancer-related topics for cancer patients, their families, general public, and health professionals

Information on all types of cancer:

• prevention and early detection
• treatments
• drugs and clinical trials
• complementary therapies
• emotional and financial support
• nutrition
• statistics
• help in local communities
• information about being tested
• preparing for or coping with treatments
• managing recovery or recurrence
• supporting someone who is living with cancer

Transportation:

• assistance with transportation to help patients get to their cancer-specific treatments when they are unable to get there on their own

Peer Support:

• connects people to a trained volunteer (survivor or caregiver) by telephone or in person * all calls are confidential

Wig Salon:

• free wigs for cancer patients losing their hair due to chemotherapy

Prevention:

• information at health fairs and presentations about cancer prevention and cancer related topics at no charge

Smokers' Helpline:

• information and counselling to smokers who want to quit, those who have quit and need support, and those who want to help a friend or family member quit and especially to those who have no intention of quitting
• toll-free telephone support line and a series of self-help books form an integrated approach called One Step At A Time

Community based programs and services

• coordinates services to 31 Métis Communities in Ontario
• support services are client-driven, family centered and provide holistic care

Programs:

• healthy parenting
• early childhood development
• chronic disease management
• healthy aging
• independent living
• prevention of addictions
• problem gambling
• mental wellness
• education supports

Video conferencing suites are available on-site and use Ontario Telemedicine Network (OTN) to provide psychiatry and other health care specialists with a remote connection to patients and clients.

Free access to a same-day or next-day phone or video counselling session concerning:

• sleep issues
• anxiety and depression
• bullying
• behavioural issues
• separation
• relationships
• grief and loss
• drugs and alcohol
• gender and sexuality
• adjusting to life in Canada
• problem gambling
• isolation and loneliness

Services include:

• Adult Mental Health Brief Counselling Intervention
• Adult Addiction Brief Counselling Intervention
• Youth and Young Adult Mental Health Brief Counselling Intervention
• Children & Families Brief Counselling Intervention
• Youth and Young Adult Addiction Brief Counselling Intervention
• Indigenous Counselling Service

COVID19 (28 May 2020): Classes not currently offered in person - will be offered in a new format shortly, check website for updates.

Prenatal classes

• municipally run program
• located at Ottawa Public Libraries, including Ruth E. Dickinson (Barrhaven), Nepean/Centrepointe, Alta Vista, Cumberland, North Gloucester, Beaverbrook and St. Laurent

Substance abuse and problem gambling counselling service

• abstinence not required to participate
• harm reduction approach

Home visits

• one-on-one counselling
• customizable eight-week group counselling sessions
• social outings and recreational activities

Satellite offices offer one-on-one counselling in Central Ottawa, Orléans, Kanata, Barrhaven and Vanier

COVID-19 (August 2, 2022): Most primary care appointments will be done in person, with some options for telephone or video visits. Call to make an appointment.

Health centre focused on family and community health

• general practice by appointment
• medical same day appointments for registered clients only
• obstetrics for low-risk pregnancies
• prenatal and postnatal support
• nutrition counselling
• harm reduction services
• options counselling for unplanned pregnancies
• referrals to specialists for registered clients only
• chiropody
• community-based diabetes education
• health education and support on issues like stress reduction, healthy weight, smoking cessation
• health education and support programs and services for gay, lesbian, bisexual, transgender, two-spirit and questioning community members

Homeless Initiative

• assistance to obtain a health card, ID and other practical supports
• anonymous human immunodeficiency virus (HIV) testing and counselling
• needle exchange program
• social services support, including showers
• nursing outreach

Health and wellness organization for guys who are into guys * raises awareness, provides prevention and education materials, connects GBTQ2 guys to information and resources


Services include:

Mental health navigation: referrals to mental health professionals either part of or with demonstrated experience working with LGBTQ2+ community

Peer to Peer Programs: emotional support from trained volunteers about what's going on in your life * one-time conversation or more formal mentorship process exploring values, barriers, strengths and motivation

Harm Reduction Services: free and discreet access to harm reduction supplies either in person or delivered * schedule available on website

Group and Community Support: variety of peer discussion groups and Community MAXimizer programs * schedule available on website

Queerspora: project to provide resources and training which aims to mobilize the sexual health knowledge and skills for GBTQ+ newcomers

HIV Testing: home HIV testing kits (partnership with GetAKit.ca) * help navigating going on PrEP or PEP (EquipYourself.ca) * other STBBI testing (partnership with GayZone)

Further list of resources available on the website * training offered for service providers

Comprehensive program delivered by an interprofessional team that provides:

• flexible, no appointment, comprehensive primary care clinics
• bookable appointment when an appointment model serves best
• social supports services including harm reduction, case management, care coordination, system navigation (social & healthcare), shower access, coaching, and counselling, and practical support
• access to mental health and addictions counselling
• on-site access to speciality services including psychiatry, diabetes education and management, lung health, and hepatitis C
• outreach nursing and social support services, offered on the streets, in rooming houses, and in shelters

COVID-19 (January 22, 2021): All groups and individuals appointments are by phone and or on-line. Call or visit the website for more information.

Program aiming to improve healthy eating and living

• nutrition counselling
• physical activity library that lends urban-walking poles, pedometres, yoga mats, videos and books for up to 2 weeks
• Ottawa Good Food Box
• activities at Dundonald Park
• smoking cessation program

COVID-19 (January 25, 2021): Counselling services have been moved to telephone sessions. Counselors will be in touch with clients that have existing appointments regarding this change. To book a new telephone counselling session, call 613-233-4443 ext 2109.

Mental health and addictions programs include

• counselling services
• Counselling Connect
• LESA addictions treatment for older adults (refer to related record)
• harm reductions supplies (refer to related record)
• overcoming anxiety and depression group
• Self-Management And Recovery Training (SMART)
• LGBT2SQ+ Wednesdays counselling service

Addiction treatment centre

• offers methadone maintenance treatment

COVID-19 (5 Jan 2023): The Day program is inactive until further notice due to COVID-19 and social distancing

Addiction services:

The Day Program: (inactive until further notice)

• out-patient program for men in the community struggling with addiction issues
• includes morning groups and afternoon drop-in counselling
• participants must be sober the days they attend

Hope Program:

• 3 month residential program using a harm-reduction approach to substance use
• reduce the negative effects of substance abuse on their lives through integrated services that meet their needs for shelter, addiction counselling and case management services

Stabilization:

• abstinence-based residential program for adult males to stabilize their lives and their addictive behaviour before entering a formal treatment program and/or safe housing
• program usually 30-60 days
• zero-tolerance for any alcohol, drugs and/or gambling in the program: random drug testing and room checks are completed
• group therapy
• individual counselling
• psycho-educational groups
• residents are also expected to attend a minimum of three (3) outside groups or meetings each week
• residents are not permitted to work while enrolled

LifeHouse Program:

• Five-month residential addiction treatment facility
• Core Treatment phase (first three months):
  • individual counselling
  • group therapy
  • psycho-educational sessions
  • anger management class
  • anxiety and mindfulness classes
  • spiritual formation group
  • groups focused on working on self esteem, goal setting, personal wellness, working through emotions

Clients can work, volunteer or attend school in the final two-month reintegration phase

Aftercare:

• aftercare is an integral part of Addiction Services Continuing education
• job training
• individual counselling
• group therapy

Clients are encouraged to attend bi-weekly meetings and weekly counselling sessions after completing the program

Second Stage Housing:

• safe affordable housing program for people who have completed an addiction treatment program
• 3 months of sobriety

COVID-19: The centre is open for showers. Call to book a time.

This information is regularly updated on their website.

Drop-in counselling centre for any adult (alone or with children) who finds it difficult to access services elsewhere due to illness, disability or homelessness.

Practical assistance: shower and laundry facilities

• telephones
• small clothing items (underwear, socks, and seasonal accessories)
• hygiene items
• condoms
• needle exchange

Social Recreation Program: creative expressions program including literacy and writer's group, music appreciation, and visual arts

• board games
• card games
• bingo
• arts and crafts
• special events
• karaoke
• chaplaincy

Counselling: short-term supportive counselling

• advocacy
• crisis intervention
• housing
• employment support and resume writing
• addiction
• Acquired immunodeficiency syndrome (AIDS) / Human immunodeficiency virus infection (HIV) and Hepatitis A, B, C
• groups (addiction, life skills)

In-Reach visits by: Housing Help

• Royal Ottawa Hospital Outreach Teams (psychiatric and addiction)
• University of Ottawa Community Legal Clinic Ontario Disability Support Program (ODSP)

Application Support Program: Assists individuals with significant disabilities and barriers to navigate the complex application process

Health centre focused on family and community health

• teaching clinic of the University of Ottawa's Family Medicine Program
• partnership with Bruyère Continuing Care

Specialized clinics and services include:

• mental health (access to a psychiatric team for short term interventions and prevention)
• chronic disease management (systematic management of chronic disease to ensure best practices, education in self care, comprehensive care and prevention)
• procedures clinic
• smoking cessation
• diabetes education
• diagnostic Imaging (x-ray)

Harm reduction based medical and social services to people who use drugs

• specializes in integrated care, HIV and hepatitis C care, opioid treatment, mental health care, opioid use, crack cocaine and crystal meth use, and injection drug use

Services include:

• drop-in
• walk-in medical services
• HIV treatment
• Hepatitis C testing and treatment support
• safer injecting/smoking material and support
• supervised consumption
• opiate case management
• women's clinic
• substance use and mental health counselling
• intensive case management
• free condoms and dental dams
• naloxone distribution

Integrated community health and social services

Confidential and personalized addiction and concurrent disorders services for individuals concerned about their use of alcohol, drugs or gambling and co-occurring mental health concerns

• assessment
• treatment planning
• referral
• support
• follow-up appointments
• out-patient counselling for clients experiencing barriers to access community services

Community Health Centre

• Primary care
• Walk-in clinic
• Prenatal and Postnatal Care
• Obstetrics
• Foot care
• Dietetics
• Acupuncture
• HIV testing
• Dental screening
• Outreach nursing
• Immunization
• Counselling
• Practical assistance and social services in English (drop-in, for anyone living in the Somerset West Community Health Centre boundary)
• Practical assistance, social services and case management in Cantonese, Cambodian, Mandarin and Vietnamese (for anyone in the City of Ottawa)
• Health promotion and education
• Needle exchange and safer inhalation harm reduction services (drop-in room and mobile van; for anyone in the City of Ottawa).

This Centre provides

• Information, intercession and referral services
• Crisis intervention
• Food bank services and other food security strategies
• Support to complete an application for the Ontario Hydro Cost Assistance Program and the Energy Assistance Program
• Registration for the Holiday Programs and the Back to School Program with Caring and Sharing Exchange, and Toy Mountain of the Salvation Army
• Tax Clinic
• Community Development Program
• Youth Program (camp, sports, etc)
• School Youth Program
• After-School Program
• Information and advocacy services for affordable housing issues
• Volunteer Opportunities

Programs and Services :

• Social Support Program: practical assistance, referrals, crisis counselling, advocacy, needs assessment
• Community House: food bank, community activities
• Community Development: tax clinic, community gardens, support for community initiatives
• Youth Program :

1. Club 310 (after-school program) for youth aged 6-11 and Club Transitions (recreational program) for youth aged 12-14
2. Drop-in and various activities for local teens aged 12-17 (English)
3. Sports leagues and gym access (Basket-ball, Futsal, Soccer, etc) - various sports available for folks aged 6-30 years old

• Lowertown, Our Home (LOH) project: a partnership between residents and diverse community partners that actively engages community members in identifying common concerns, community solutions and preventative measures to build a healthy and safe neighbourhood
• Action Housing: provides assistance in crisis situations and supports to individuals and families seeking safe, adequate and affordable housing.

Addiction services for women-identified and gender-diverse individuals

• offers information, resources, webinars
• offers various treatment programs

Day treatment

• long-term, non-residential
• uses hybrid model (both virtual and in person services)
• offers support to address the root causes of addiction (substance use and problem gambling) with a special focus on trauma, mental health, and experiences of marginalization and oppression

Services

• individual therapy
• group support
• workshops
• problems gambling program
• sexual assault support

Medical care team focused on family and community health

Basic care medical services:

• check-ups
• mental health services
• vaccinations
• prenatal and postnatal care

Prevention, screening, support and treatment:

• addictions (cigarettes, alcohol, and other substances)
• stress management
• prevention of sexually transmitted diseases (STIs) and Human Immunodeficiency Virus (HIV)
• pregnancy
• obesity

Management and monitoring of chronic conditions:

• diabetes
• hypertension
• arthritis
• respiratory diseases

School-based substance use and addiction services, including:

• motivational substance use counselling
• recovery counselling
• concerned person counselling
• parent services
• in-class presentations
• training for school staff

COVID-19: In order to respond to the COVID-19 substantial changes were made to the services offered. In-person contact is now limited and offers telephone and virtual support as an alternative. All groups, classes and events are cancelled until further notice.

The health walk-in clinics are closed. Primary health care operates by appointment at the 30 Rosemount Branch. Mental Health, harm reduction and social services walk-in operate at the 55 Eccles St location only.

Health centre focused on family and community health, including:

• advocacy
• primary health care
• outreach
• counselling
• life skills education
• group support
• practical assistance
• crisis intervention
• health promotion
• community development

Services include:

• services from Children's Aid Society workers
• self-help groups
• prenatal programs
• counselling for abused women
• help with accessing social assistance, food, clothing and housing in times of crisis
• services for children, youth and seniors
• services for low-income families
• pre and post natal support
• parenting support programs
• playgroups
• smoking cessation program
• youth leadership programs
• family emergency shelter support
• mental health services

Addiction treatment centres head office

• methadone maintenance treatment
• Hepatitis C programs