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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Free legal advice for low-income people
- approximately 30 minutes per visit
- civil cases only, no family or criminal
- explanation of the claim process (how to start a claim, how to defend a claim, considerations a person should think about before starting a claim, enforcing a judgement, etc.)
- assisting clients in interpreting court rules
- identifying the court forms a person may need
- guiding clients in completing court forms
- providing tip sheets
- identifying strengths and weaknesses of cases
- offering the use of computers and software to help create court forms
- referrals to other legal services
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ServiceOntario, Ottawa - Laurier Ave W
1-800-267-8097 Office: 1-800-387-3445
Office: 1-888-376-5197
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Short Description
Encouraged to book an appointment at this centre to help reduce lineups and wait times.
Access to a wide range of Ontario government services and information with staff assistance, information and referral or computer access for online registrations. Services at this location (Visit the website to confirm availability of service and for up-to-date details within each services as they tend to vary)
Access to a wide range of Ontario government services and information with staff assistance, information and referral or computer access for online registrations. Services at this location (Visit the website to confirm availability of service and for up-to-date details within each services as they tend to vary)
- driver's licences
- vehicle permits, plates and stickers
- accessible parking permit
- driver and vehicle records
- health card and insurance (OHIP)
- organ and tissue donation
- birth, marriage and death
- photo card
- authentication of documents
- fishing, hunting and camping
- housing and property
- business registration
- corporation registration
- taxes
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Short Description
Peer to peer community youth group
- workshops, discussion groups, art collaborations, counselling services, peer mentoring, and primary care resources
- access to a snack, showers, laundry, harm reduction supplies, telephone, Internet
- crisis counsellors available
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Downtown Services and Drop-In
Office : 613-241-7788Crisis: 613-260-2360
Crisis: 1-877-377-7775
Office: 613-241-7913 ext 222
Office: 613-808-4454
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Short Description
Downtown Services and Drop-In (DSDI) is open.
Services:
Services:
- support services and drop-in for youth
- crisis and individual short-term supportive counselling
- laundry facilities, showers, housing, and trusteeship services
- access to computers with internet access and telephones
- health clinic with a multidisciplinary health team
- outreach and needle exchange programs
- poverty
- abuse
- health care
- employment
- school
- substance abuse
- sexual orientation
- loss
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Short Description
COVID-19 (11 Apr 2022): This information is regularly updated on their Facebook page.
Provides short term and long term emotional, social and psychological benefits
Services
Provides short term and long term emotional, social and psychological benefits
Services
- practical support
- personal support
- volunteer opportunities
- computer access
- community fridge
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Short Description
Job search support
Services
Services
- job training
- youth justice
- managing your money
- health
- student aid and education planning
- leadership and cultural programs
- travel the world
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Short Description
COVID-19 (12 November, 2021): Provides essential supports to the community during Ontario's stay-at-home order. Hours and services remain unchanged. Call you have any questions.
This information is regularly updated on their Facebook page.
Drop-in centre for men and women located in Centretown
This information is regularly updated on their Facebook page.
Drop-in centre for men and women located in Centretown
- supportive counselling
- crisis intervention
- advocacy
- free condoms and SITE supplies (needle exchange, Safe Inhalation)
- hygiene supplies, including menstruation supplies
- emergency telephone
- coffee and tea served
- free WIFI
- recreational activities
- light meals
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Short Description
Accessible space offering access to municipal, financial and social services including community agency supports, along with service navigation, crisis support and warm referrals.
Residents can access:
The following services will be offered on-site:
Residents can access:
- Walk-in and scheduled appointments for services
- Safe and warm resting space and seating
- Washrooms
- Charging stations
- Public computers
- Wi-Fi
- Telephones
The following services will be offered on-site:
- Crisis support and referrals to community services
- Financial and social assistance
- Ontario Works
- Ontario Disability Support Program
- Essential Health & Social Support
- Child care fee subsidy application support
- Housing support and referrals
- Employment services (Employment Ontario)
- Somerset West Community Health Centre support staff
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Short Description
This Centre provides
- Information, intercession and referral services
- Crisis intervention
- Food bank services and other food security strategies
- Support to complete an application for the Ontario Hydro Cost Assistance Program and the Energy Assistance Program
- Registration for the Holiday Programs and the Back to School Program with Caring and Sharing Exchange, and Toy Mountain of the Salvation Army
- Tax Clinic
- Community Development Program
- Youth Program (camp, sports, etc)
- School Youth Program
- After-School Program
- Information and advocacy services for affordable housing issues
- Volunteer Opportunities
- Social Support Program: practical assistance, referrals, crisis counselling, advocacy, needs assessment
- Community House: food bank, community activities
- Community Development: tax clinic, community gardens, support for community initiatives
- Youth Program :
- Club 310 (after-school program) for youth aged 6-11 and Club Transitions (recreational program) for youth aged 12-14
- Drop-in and various activities for local teens aged 12-17 (English)
- Sports leagues and gym access (Basket-ball, Futsal, Soccer, etc) - various sports available for folks aged 6-30 years old
- Lowertown, Our Home (LOH) project: a partnership between residents and diverse community partners that actively engages community members in identifying common concerns, community solutions and preventative measures to build a healthy and safe neighbourhood
- Action Housing: provides assistance in crisis situations and supports to individuals and families seeking safe, adequate and affordable housing.
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Short Description
Network of 33 public libraries in the City of Ottawa
Services include:
Services include:
- lending services for a variety of resources
- lending services between libraries
- online catalogue
- homebound services
- downloads of virtual or audio-digital books and music
- public computer access
- admission passes for local museums
- Kill-A-Watt counter to measure electrical consumption
- pedometer to count steps
- 3D printer
- musical instrument lending
- dedicated services for children, teens, adults, newcomers, people looking for work
- assistive services for individuals who cannot read or access regular print material
- literacy support
- business services, for anyone interested in starting or growing a business
- meeting room rentals
- information and referral
- used books coordination
- outreach service: the Bookmobile
- computer club for adults 50 years and older
- various programming
- bilingual telephone information service centre
- quick information by phone on a wide variety of topics
- contact information for businesses and government agencies
- look up dates, names, spellings and definition of words
- information about library services and programs or reference to other sources of information for further help
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Short Description
14 user-friendly centres to learn computer and Internet use
- resources for job-seekers: photocopying, faxing and mailing of resumes (including electronically)
- newspapers, job boards and other job-related information
- low-cost voice mail boxes
- assistance with online job searching and creating a resume
- orientation sessions, individual assistance and training workshops (certain sites only)
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Wabano Centre for Aboriginal Health
Office: 613-748-0657Office: 613-580-9630
Office: 613-748-5999
Fax: 613-748-0550
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Short Description
Aboriginal health centre focused on family and community health
- culturally sensitive approach that welcomes, accepts and represents all Aboriginal People
- family physicians by appointment
- walk-in clinic and laboratory services
- dental clinic for children, youth, and seniors
- anonymous human immunodeficiency virus (HIV) testing and counselling
- perinatal care, post natal support group, breastfeeding support and Baby Wellness Clinic
- client advocate
- cultural events programming - including drum circles, medicine walks, sweatlodge ceremonies, Elder consultations, and more
- community kitchens
- homeless outreach
- housing fiirst support
- seniors circle
- dental clinic
- counselling, including walk-in counselling services
- addictions counselling
- individual, couples, and family therapy
- Honouring Sisters In Recovery (addictions group for Aboriginal women) and Men's Circle (addictions and support group for Aboriginal men)
- beading group
- diabetes
- Fetal Alcohol Spectrum Disorder
- healthy living and fitness
- HIV/AIDS education
- smoking cessation
- Wasa Nabin (homework support)
- Youth Diversion Outreach
- Youth Reintegration
- Community Drug Prevention Program
- After School Program
- Healthy Kids Community Challenge
- Homework Club - Gdo Wiidookoon
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Short Description
COVID-19 (25 Feb 2021): Some appointments can be done virtually (telephone or videoconferencing). Your provider will decide if this is appropriate. Call the Centre at 613-737-5115 before attending.
Offers integrated health and social services:
Offers integrated health and social services:
- counselling
- crisis intervention
- information and referral
- community development
- home support programs
- health promotion activities
- primary health care with a 24-hour on-call service
- smoking cessation
- parenting teens program
- community connections for newcomers
- anonymous HIV testing
- walk-in counselling services
- runs in conjunction with Bereaved Families of Ontario. Registration required, call Lisa Bornn at 613-737-7195 ext 2326
- individual counselling
- prenatal nutrition
- healthy eating workshops
- community kitchen
- offers free access to computers and the Internet
- provides a matching service for seniors and people with disabilities looking to hire an individual or contractor
- clearing snow from private driveways and walkways
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Short Description
Provides a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life
Physical Activity and Healthy Lifestyle
Physical Activity and Healthy Lifestyle
- Senators Sports and Leadership League
- sports (drop-in and in-house leagues) including basketball, ball hockey, flag football, indoor volleyball, beach volleyball, soccer, canoeing, cycling, running & walking programs, and baseball
- healthy living programs including cooking
- arts and crafts
- Beat production
- Music
- homework club
- computer clubs and Internet access
- resume workshops
- Leaders 4 Life leadership program
- Torch Club
- foosball
- ping pong
- board games
- movie nights
- large group activities
- holiday parties
- Safe Spaces
- Community Cares
- Mentorship program for high school aged students which works on everything from homework, to resume building, scholarship applications and more
- $1000 scholarship provided to members who successfully complete the program
- Camp Smitty (Boys and Girls Club residential camp near Eganville, ON)
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Short Description
COVID-19 (November 17, 2021): Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake. Upon arrival, clients are required to clean their hands and put on surgical mask and are then screened by staff.
Health and social services focused on family and community health
Medical Clinic Services:
Referral Services:
Parent/Child Programs
Health and social services focused on family and community health
Medical Clinic Services:
- comprehensive health care
- immunization programs
- family planning
- management of chronic and short-term health problems
- health information and advice by telephone from registered nurses
- 24-hour on-call service
- special focus on seniors, youth, newcomers
- physical activity
- prevention and management of chronic diseases
- stress management
- smoking cessation programs
- food security programs
- school success programs
- crisis support
- mental health support
- youth, individual and family counselling
- housing and jobs searching
- stress reduction programs
- counselling and groups for women who have experienced abuse
- counselling and groups for youth who need support to express anger in healthy ways
Referral Services:
- nutrition counselling by a registered dietitian (groups and individual)
- home, hospital and palliative visits
- high school health clinics led by a nurse practitioner
- foot care and chiropody
- anonymous human immunodeficiency virus (HIV) testing
- lung health programs
- seasonal influenza and other immunization clinics
- home support services
- community development
- youth programs
- collective kitchen
- Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line, available for a nominal fee
- resources for job-seekers
- Students Will All Graduate Program (SWAG): delivers social, recreation, mentoring, and life skills for 9th and 10th grade students identified as most at risk of failing without intervention
Parent/Child Programs
- EarlyON
- drop-in playgroups
- parent support program
- baby cupboard
- prenatal care
- breastfeeding support
- Headstart Nursery School
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Recreation, Cultural and Facility Services - Community Centre - Alexander Community Centre
Office: 613-798-8978Visit Website
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Short Description
Recreational, educational, and fitness courses
- room rentals
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Short Description
COVID-19 (3 September 2021) Food Bank open until further notice
Non-profit organization providing social, recreational, educational and health programs, services, supports and referrals
Core programs:
Non-profit organization providing social, recreational, educational and health programs, services, supports and referrals
Core programs:
- preschool
- playgroup with community nurse
- after school programs
- summer day camps
- basketball & open gym
- youth outreach & drop-in programs
- youth academic & employment support
- ice rink available in winter months
- food security programs
- good food programs
- computer access
- monthly women's nights
- community garden
- community events
- school supplies program (see separate record for details)
- academic support and skills building
- referrals
- building social capital and learning new skills
- engaging opportunities for connecting with others
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Short Description
COVID-19 (7 April 2020): services still offered include the food bank, the baby cupboard, and crisis assistance. Restricted access to computer use, faxing, photocopying, scanning and printing.
Multi-service community-based agency
Multi-service community-based agency
- After 4 nutrition program for Grades K-12
- Homework Club for Grades 1-6 and 7-12
- free printing, scanning, faxing, as well as Internet and computer access
- weekly clothing program
- outreach programs
- sewing classes
- recreation for children and youth
- summer day camps
- emergency food bank
- low-income earners tax clinic (drop-off service)
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Short Description
COVID-19 (9 Nov 2022) Pandemic protocols still followed: Masks must be worn inside the buildings; controls on the number of people in side; takeout meals only until further notice.
Family Centre and food bank
Family Centre and food bank
- food assistance to low-income families and individuals
- adult drop-in
- week day breakfast and lunch
- computer with Internet access
- retail employment readiness programs
- community kitchen
- after-school programs for youth 6-14 years old
- clothing depot and clothing assistance
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Short Description
COVID-19 (30 Aug 2021): Offering small group/social distancing in-person programming. During any province-wide Stay-at-home-order, in-person programming will be put on hold.
This information is regularly updated on their website page.
Provides recreation, education community development and social services programs for children, youth and families
Essential services only:
This information is regularly updated on their website page.
Provides recreation, education community development and social services programs for children, youth and families
Essential services only:
- food bank (see separate record)
- fruits and veggie service (see separate record)
- breakfast kits and learn at home kits deliveries
- virtual connections
- wellness checks
- early learning preschool programs
- $1000 bursaries
- homework club
- computer/Internet access
- children clothing cupboard
- youth programming and council
- food programs (Fruit and Vegetable Service and Emergency Food Cupboard)
- adult drop ins
- community development initiatives
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Short Description
Community-based organization offering a wide range of social and community services
A full list of programs and services is available on the website
A full list of programs and services is available on the website
- Emergency Food Help and Programs
- Contact Ottawa: personal and private voicemail program
- Baby Food Cupboard
- Resource and Referral services
- Violence Against Women Services
- Housing support: case management
- Family Court Support Worker
- Mental health workshops and groups
- Individual youth counselling
- Community Support Services for seniors and adults with physical disabilities
- Addictions and Program Gambling Program
- Public access to computers/Internet
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Short Description
This information is regularly updated on their Facebook page.
Offers integrated health and social services
Offers integrated health and social services
- social services for individuals and families residing in the catchment area
- crisis intervention
- community development services
- good food box
- emergency baby cupboard
- youth programs
- seniors programs
- children's programs
- ontario early years
- settlement services from the Jewish Family Services
- food cupboard
- income tax clinics
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Short Description
COVID-19 (9 Jun 2020) Tungasuvvingat Inuit Food Bank is open for Inuk in need of food support. * Contact TI worker for details or call Paulina at 613-857-1709. * All TI non-essential services programming are suspended until further notice. Mamisarvik Healing Centre is an essential service for the participants. * This information is regularly updated on their Facebook page.
Community centre that provides services adapted to the needs of Inuit clients
The Family Well-Being Program (1071 Richmond Rd): Prevention-focused, culturally-responsive supports to promote healthy communities * supports families to heal from the effects of intergenerational trauma, reduce violence * addresses the over-representation of Indigenous children and youth in child welfare and youth justice systems Child development and nutrition * cultural development and retention * parenting and care-taking skills * community development * pre and postnatal program
Youth Program (1071 Richmond Rd, 297 Savard): Various programs that promote Inuit culture and language * life skills education * promotes exercise * provides alternatives to negative environments
Counselling Services: assists clients with day to day personal and emotion struggles * Inuit Residential School Program provides support to former IRS students and their families.
Community Support Program, Drop In (297 Savard Ave): supportive environment attempting to duplicate the community spirit and cultural surrounding of the Inuit homelands * socialization opportunities * settlement services, housing assistance and information and referral to legal, medical and social services * Interpretation services and assistance in obtaining non-insured health benefits * weekly Inuit women's healing circle * men's group and Community Kitchen, Weekly Food Bank
Housing Support Services (297 Savard Ave): housing-based case management program for clients who are chronically or episodically homeless * general Housing assistance * crisis intervention services
Inuit Court and Justice Programs (604 Laurier West): offers supports to Inuit involved with the legal system. Restorative Justice model and Gladue Services
Exiting Sex Trade/Anti Human Trafficking Program (604 Laurier West): offers support to Inuit involved in the sex trade being trafficked or at risk in a harm reduction model
Employment Services (1071 Richmond Rd): assistance with writing resumes, cover letters, finding employment or training assists in the removal of barriers in the road to long-term employment
Cultural Programming : Cultural events and activities throughout the year * Inuit craft workshops * Elders Tea
Community centre that provides services adapted to the needs of Inuit clients
The Family Well-Being Program (1071 Richmond Rd): Prevention-focused, culturally-responsive supports to promote healthy communities * supports families to heal from the effects of intergenerational trauma, reduce violence * addresses the over-representation of Indigenous children and youth in child welfare and youth justice systems Child development and nutrition * cultural development and retention * parenting and care-taking skills * community development * pre and postnatal program
Youth Program (1071 Richmond Rd, 297 Savard): Various programs that promote Inuit culture and language * life skills education * promotes exercise * provides alternatives to negative environments
Counselling Services: assists clients with day to day personal and emotion struggles * Inuit Residential School Program provides support to former IRS students and their families.
Community Support Program, Drop In (297 Savard Ave): supportive environment attempting to duplicate the community spirit and cultural surrounding of the Inuit homelands * socialization opportunities * settlement services, housing assistance and information and referral to legal, medical and social services * Interpretation services and assistance in obtaining non-insured health benefits * weekly Inuit women's healing circle * men's group and Community Kitchen, Weekly Food Bank
Housing Support Services (297 Savard Ave): housing-based case management program for clients who are chronically or episodically homeless * general Housing assistance * crisis intervention services
Inuit Court and Justice Programs (604 Laurier West): offers supports to Inuit involved with the legal system. Restorative Justice model and Gladue Services
Exiting Sex Trade/Anti Human Trafficking Program (604 Laurier West): offers support to Inuit involved in the sex trade being trafficked or at risk in a harm reduction model
Employment Services (1071 Richmond Rd): assistance with writing resumes, cover letters, finding employment or training assists in the removal of barriers in the road to long-term employment
Cultural Programming : Cultural events and activities throughout the year * Inuit craft workshops * Elders Tea
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Short Description
COVID-19 (20 Dec 2021): Britannia Woods Food Pantry now operating by appointment only. Britannia Woods Food Pantry is now operating by appointment only. Clients can call 613-820-0853 or book online at https://britanniawoods.com/. Delivery for clients not able to come to food pantry is available. Mental Wellbeing Program Workers can be reached at healthandwellness@britanniawoods.com or by phone. All programs have been modified to operate within public health guidelines and subject to change depending on public health guidelines and measures to limit the impact of COVID-19 in our community.
Community and recreational programs that are geared to the needs of residents of the Britannia Woods and surrounding area.
Programs:
Community and recreational programs that are geared to the needs of residents of the Britannia Woods and surrounding area.
Programs:
- after-school educational programs
- recreational programming for children and youth
- Mental Wellbeing Programs (SNAP, Student Family Advocacy)
- Short Term Counselling (Black Racialized Individual Support Channel) 613-596-3299
- youth leadership training
- youth basketball
- homework club
- summer camps
- lunch club program
- Millennium Learning Centre
- Emergency Food Pantry
- COVID19 Emergency food delivery
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Short Description
Social housing community with around 130 family units and approximately 500 people. Many are children and youth, single parents and new immigrants.
Offers a wide range of services to the community
Offers a wide range of services to the community
- Homework club
- Art program
- United Sisters
- March Break/summer day camps
- Leadership programs
- Youth drop-in
- ESL/conversation classes
- Collective Kitchen
- Community computer access
- Free printing/photocopying/scanning
- Food cupboard for after-school program
- Community garden
- Good Food Box
- Parenting workshops
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