Searching for ID (identification)

COVID19 -- Resource rooms open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs back to regular hours

Variety of programs and services that help individuals, families and youth

Active Parenting Program a video based program guided by a JHS facilitator helps parents of 5-12, and teens, break down communication barriers and enhance the quality of family life * programs available between September and April

Employment Services to assist any job seeker with their resume, cover letter, job search, skills upgrading and more. Ask about our Ready to Go program for youth up to age 30 which has pre-employment training and certifications followed by a paid job trial

Extrajudicial Measures Program community partnership to assist in the delivery of the Youth Criminal Justice Act

Clarington Youth Centres (Courtice, Bowmanville, Newcastle) teen drop-in program in Bowmanville * youth up to the age of 18, after school recreation space, skills development, community volunteer hours opportunities

Group Counselling Anger Management for adults and young adults * Dads Aiming for Direction and Support (D.A.D.S.) helps fathers gain skills they need to nurture their children * Active Parenting groups for parents of children 5-12 and teens, Cooperative Parenting and Divorce. Continuous intake except in July/August

Housing work with clients to find permanent, adequate and affordable housing * eviction prevention, landlord and tenant education * maintains a registry of landlords with rental space available * assistance with personal identification (ID)

ID Clinic Identification replacement clinic, applications for birth certificates for all parts of Canada

Income Tax help for low-income persons * available only in March and April

Inmate Return persons from Durham nearing release may request assistance for planning their return to Durham

Learning Alternatives
Non-credit upgrading program for adults who wish to improve reading, writing, math and computer skills in preparation for employment, apprenticeship, secondary, post-secondary or independence goals * one-to-one instruction is provided in a small group setting * offer flexible schedules and provide year round intake and assessment

Project X Change needle exchange program for intravenous drug users * old needles can be handed in for safe disposal * condom and safe sex information available * connections to rehab programs and counselling * Naloxone kits and nasal spray refills are now available for opioid overdose * PLEASE NOTE this program is NOT available on weekends

Public Speaking Presentations available to present to community groups, agencies, schools, media, service clubs, churches etc * topics include drugs and alcohol, suicide, sexual abuse, the prison system, violence, employment, housing issues * able to speak about any program the JHS delivers

Record Suspension assistance with process formerly known as a 'Pardon' available at Whitby, Oshawa and Bowmanville locations

Residential Program designed to develop independent living skills in person aged 15 and over * participants share in the responsibility for meal planning, grocery shopping and other life skills needed for a home

Womens Drop-In Program drop-in program for persons involved in the sex trade providing access to support, information, laundry/showering facilities, and community referrals

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff * Oshawa and Whitby Residential services and Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

COVID19 - requested that in-person service be used only if absolutely necessary * fill out service request form for assistance with Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services - a Service Canada officer will call within 2 business days * limited space due to physical distancing * Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

One-stop service delivery for a wide range of federal programs and services

• assistance locating and applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant
• internet access

Uxbridge Outreach Site
29 Toronto St, Unit 2

For details on all federal and provincial benefits see Canada Benefits directory

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Passport information, application and renewal

• in-person service (10 working days) and express service are available at the Whitby office
• can request to pick up passport in-person
• passports can be delivered by mail

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Authentification of Documents

• Commissioner of Oaths

Fishing, Hunting, and Camping

• Outdoor Card - obtain, replace, renew, change of address
• fishing and hunting licences
• export permit

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

COVID19 - requested that in-person service be used only if absolutely necessary * fill out service request form for assistance with Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services - a Service Canada officer will call within 2 business days * limited space due to physical distancing * Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105


One-stop service delivery for a wide range of federal programs and services

• assistance locating and applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant
• internet access
• seasonal tax preparation assistance through Community Volunteer Income Tax Program

For details on all federal and provincial benefits see Canada Benefits directory

Program to prevent homelessness by helping clients find and/or maintain housing

• meet clients within their community
• provide support and referrals to access community resources and income supports
• education about Residential Tenancies Act, and tenant rights and responsibilities
• provide basic budgeting support and workshops
• advocacy and mediation services on behalf of clients with landlords or Landlord Tenant Board
• informal counseling for clients in financial or housing crisis
• aid clients with application process for Housing Stability funds for rental deposits, moving costs and utility or rental arrears where necessary
• help clients to obtain ID
• follow-up support as needed
• outreach to landlords, support workers and other community agencies

COVID19 - Services are available in person, by phone, email or video conferencing * for settlement services call the Welcome Centre Communication Centre at ­1-877-761-1155


Assists newcomers to Canada

• supports newly arrived immigrants in Canada
• information and referral for immigrants - immigration documentation, economic, social, health, cultural, educational, income supports, housing supports, and recreational services in Durham Region
• assist with government application
• help with information on banking, shopping, everyday tasks
• employment supports, learn job search skills
• non-therapeutic counselling
• services are free, confidential and culturally sensitive

Services related to driver and vehicle licensing

• renewal and changes to licences, licence photos, temporary licences
• Commercial Vehicle Operators Registration (CVOR) and drivers abstract
• accessible parking permits
• licence plates and stickers for plate renewals
• information and procedures on vehicle buying and selling
• drivers handbooks

Health Card services

• change of name or address on Health Card
• photo renewal
• card replacement
• organ and tissue donor registration

Ontario Photo Card

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

Services include:

Housing Stability Program

• rental arrears and/or utility or energy arrears
• last month's rental deposit
• moving costs for those that move to secure more affordable accommodation
• assistance with rental arrears, moving cost, and utility arrears

Access to Affordable Housing

• staff assist to locate units available in the communities that clients wish to live
• assist with rental applications, completion of a standard lease and connecting clients with housing providers
• market rent and rent-geared-to-income (RGI)

ID Replacement

• year-round I.D. replacement for birth certificates
• staff assist with processing application information and will provide payment for the document
• expedited birth certificates will not be expensed by North House
• birth certificate replacements available to both clients, and their child if required

Income Tax

• complete taxes for the current year and 10 years prior
• e-file to CRA

Landlord and Tenant Board (LTB) Support

• staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB
• staff can attend scheduled hearings as emotional and moral support but cannot speak on client's behalf

Landlord Engagement

• Opening Doors in Durham Region where landlords may be eligible to receive a signing bonus of up to $1,000 to provide permanent, affordable, and supported housing solutions to the communities in north Durham Region

Low-Income Energy Assistance Program (LEAP)

• assistance with arrears of electricity or natural gas bill and facing possibility of disconnection

Ontario Electricity Support Program

• lowers electricity bills for lower-income households
• provides a monthly credit to eligible customers based on household income and household size
• credits are applied directly to eligible customers' electricity bills

Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date - call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

COVID19 -- How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services here:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html



Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card

Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care

• information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre

Medical service providers that already accept IFHP: ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers

Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca

Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060

Refugee claims -- forms available on website and may be submitted online

For any application, appointments may be offered at

• 325 Milner Ave, Suite 200, Scarborough,
• 3085 Glen Erin Drive, Mississauga, or at
• 5343 Dundas St W, Ste 105, Etobicoke

Due to COVID 19, some ServiceOntario service locations may be on reduced hours -- for information CLICK HERE

Complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE

LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to wide range of Ontario government services and information ; staff assistance, information and referral ; public computer

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date, call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

This location open for pre-booked appointments only at this time - check website for update

Due to COVID 19, some ServiceOntario service locations may be operating on reduced hours -- for information CLICK HERE

Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE

LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for information on closures CLICK HERE

Complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE

LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date, call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for information on closures CLICK HERE

Complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE


LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration
• health card services not available at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date, call 1-866-532-3161 for more details

Photo Identification

• Ontario Photo Card provision, renewal or replacement

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

COVID-19 -- Service Canada Centres and Service Canada Passport Offices may have modified walk-in services -- check ahead; appointments for in-person services may be available -- inquire

Some passport services have been reduced or continue to be unavailable during the COVID 19 pandemic -- for more information CLICK HERE

The eligibility period for Canadian passport renewals has been extended -- you may have extra time to renew
If you do not need your passport urgently, please wait for normal service to resume

Beginning July 31, 2020, Canadians can apply for a passport by mail and by appointment for travel in less than 30 days -- for more information CLICK HERE

Travel restrictions are in place

Dual citizens require a valid Canadian passport or special authorization to board their flights

Passport Help Centre CLICK HERE

To find a passport office near you CLICK HERE

Bon Voyage, But -- free booklet with essential information for Canadian travelers ; electronic or print format available

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory