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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 - remains open * provides counselling by phone
Emergency shelter
Emergency shelter
- 15 bed shelter
- services include counselling, referrals and advocacy
- transitional support and children's advocate worker
- crisis line
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Short Description
COVID19 - Remains open * all programs and services operational * staff available to answer crisis help line, 905-728-7311 or toll free 1-800-263-3725, and can provide crisis counselling, support and safety planning
Shelter support and crisis counselling services include:
Shelter support and crisis counselling services include:
- secure emergency shelter for women and children fleeing abuse of any kind whether physical, emotional, sexual, or financial
- up to 27 crisis beds available
- confidential 24-hour crisis and supportive assistance by telephone or in person at the shelter
- emergency transportation to the shelter
- food, clothing and basic personal necessities
- supportive counselling for women, safety planning
- children's program staff to support your children
- help finding community resources and supports
- legal and court support referrals and information about your rights
- assistance with special priority for rent geared to income housing
- language interpretation can be arranged with notice
- crisis counselling and transitional support
- Community Support Workers provide support to women and their children who are currently involved in an abusive relationship, are planning on leaving or have left a partner and would like further options to move forward
- help establish short and long-term goal planning, based on individual needs
- short-term supportive counselling
- goal planning
- safety planning
- advocacy, resources and referrals
- housing support groups for women and youth/children
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Short Description
COVID19 - Remains open * outreach workers provide counselling in person and by phone
Emergency shelter
Emergency shelter
- free and confidential services to women who are or have experienced abuse
- access to resources and support services
- promote public awareness
- 24-hour crisis line
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Short Description
Long-term recovery and outreach programs designed to guide sexually exploited or trafficked women and youth, or those at identifiable risk of becoming sexually exploited/trafficked, into full rehabilitation and re-integration into society
Day Program
Day Program
- successfully resolve past issues of abuse and addictions (if applicable)
- engage in healthy relationships
- manage emotions in a healthy, functioning manner
- improve quality of life and increased level of self-esteem and self-compassion
- break the cycle of abuse in their own lives
- reach a higher level of education and employability skills
- each participant can choose from several activities outside of SafeHope Home that they would like to engage in after programs
- some program offerings have been horseback riding, music, kickboxing, dance and rock-climbing lessons
- provides survivors of human trafficking a safe and supportive home to reside in while working on their recovery in conjunction with the day program
- develop basic living skills
- encourages independent living in a roommate environment
- each participant has their own bedroom and can come and go from the house freely, while respecting house rules and curfews
- House Manager resides in the home with the young women
- staffed with support workers that are available during waking hours to support the girls in any way needed
- for those individuals who have experienced or are currently involved in the sexual trade or for those who do not fit the criteria or have chosen not to commit to our Residential/Day Program
- Outreach team will provide ongoing case management and individual support and connecting with vital community resources
- supports all survivors whether they choose to continue to their journey of recovery in the community, have left or have graduated SafeHope Home's long-term residential program or who have previously resided in the residential home after they have graduated from the program
- participants in follow-care are monitored as needed and receive assistance in transitioning from a residential setting to independence
- able to remain involved and access services from the medical doctor, dentist and trauma therapist they saw while at SafeHope Home
- all services available to outreach participants are available to follow-care participants upon exiting the residential home
- participants monitored by staff on a scale deemed appropriate per individual need
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Shelter and Community Outreach Services
Office: 905-623-6045 ext 20624-hour Support Line: 905-623-6050
24-hour Support Line : 1-800-338-3397
Visit Website
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Short Description
Secure Shelter Program
- counselors provide individual and group counselling, and other supports
- Child & Youth Worker supports Moms parenting children and youth living in the shelter, and helps kids be kids during their stay
- Transitional Support & Housing Worker assists resident with all activities needed to move on from the shelter
- shelter is pet-friendly, enabling women to bring their non-human family members to reside with them
- counselor provides individual and group counselling, and other supports to women living in the community
- counselors respond to callers, listening to their situation, answering questions, providing support and information, and helping them understand their options
- clothing for all ages and genders, available at very economical prices
- accepts clothing donations
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Nellie's Shelter
Crisis: 416-461-1084Office: 416-461-8903
Fax: 416-461-0976
Fax: 416-461-0970
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Short Description
Emergency shelter and support, including clothing, food, crisis intervention, counselling, children's program, referrals, advocacy, housing supports, workshops
- capacity 36
- stay up to four months, or longer if dealing with legal or immigration issues
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Short Description
Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Short Description
Residence and emergency shelter
- crisis intervention
- counselling for residents
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Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Short Description
COVID19 Shelter open with enhanced safety measures; visit website for details
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
Family Reconnect Program works with youth and families to rebuild relationships
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
- capacity 40
Family Reconnect Program works with youth and families to rebuild relationships
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Red Door Family Shelter
1-877-338-3398 Crisis: 416-338-4766
Crisis: 416-863-0511
Office: 416-915-5671
Shelter Fax: 416-469-1094
Administration Fax: 416-915-5698
Visit Website
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Short Description
COVID19 Emergency shelter open and accepting new referrals; Moving Program not accepting furniture donations at this time
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Emergency shelter, including meals, counselling and support, orientation and interpretation, referrals, medical support, outreach and housing support, child care
Moving Program accepts donations of furniture and funds to assist residents in reestablishing a home
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Emergency shelter, including meals, counselling and support, orientation and interpretation, referrals, medical support, outreach and housing support, child care
- capacity 106
- length of stay depends on need
Moving Program accepts donations of furniture and funds to assist residents in reestablishing a home
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Shelter and Support Services
1-800-661-8294 Office: 905-722-3220
Crisis: 905-787-8604
Crisis: 905-722-3220
TTY: 905-787-8264
TTY: 905-722-6223
Visit Website
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Short Description
COVID19 Emergency shelter and crisis line open, call 1-800-661-8294
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
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Short Description
Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
- access to lounge, resource room, computers
- laundry and lockers available
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
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Short Description
COVID19 In-person pre-booked appointments available, and some groups resumed, contact for information; masking mandatory, and proof of double vaccination required prior to first appointment
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
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Short Description
COVID19 Emergency shelter open with enhanced safety precautions and screening; before visiting, call first for details on intake
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
- capacity 94
- 2 emergency crisis beds for survivors of human trafficking and sexual exploitation
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Short Description
Transitional housing, and access to immediate and specialized supports, including mental wellness, substance use, health care and crisis case management
- also longer term supports such as housing, vocational and educational planning
- capacity 5
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Short Description
Transitional housing including comprehensive wraparound support services
- 24 hour support
- life skills training, educational and vocational assistance, community-based trauma counselling and addictions treatment, and aftercare services
- residence up to 2 years
- capacity 6
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Short Description
COVID19 Essential services available, including wraparound services for female survivors of human trafficking
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
- 6 bedroom transitional residence, stays up to one year
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Short Description
COVID19 Emergency shelter open and accepting new referrals
Emergency shelter, including meals, crisis counselling and support, child care, referrals, outreach and housing support
Emergency shelter, including meals, crisis counselling and support, child care, referrals, outreach and housing support
- capacity 50
- length of stay depends on need
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Short Description
Emergency shelter, capacity 32
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
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Julliette's Place / Homeward Family Shelter
Crisis: 416-724-1316Office: 416-724-7322
Office: 416-724-1500
Visit Website
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Short Description
COVID19 Call crisis line 416-724-1316 for intake, assessment and COVID19 procedures
Emergency short term shelter, capacity 35
Emergency short term shelter, capacity 35
- crisis intervention and counselling
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- average stay 6-8 weeks
- public education
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Short Description
COVID19 Emergency shelter and crisis line open; other programs offered online or by telephone, call for details
Shelter (capacity 30) includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program; 24 hour crisis line
Shelter (capacity 30) includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program; 24 hour crisis line
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Short Description
COVID19 Emergency shelter open, new referrals accepted if space permits; other services offered remotely where possible, call for details
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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes), and Man Up (mentorship)
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Short Description
COVID19 Emergency shelter and crisis line open; shelter accepts new clients with referral from Assaulted Women's Helpline, call 416-863-0511
Emergency shelter, capacity 25
Emergency shelter, capacity 25
- counselling
- crisis intervention by telephone
- child care program
- referrals and advocacy
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The Redwood
Shelter: 416-533-8538Crisis: 647-370-8300
TTY: 416-533-3736
Office: 416-533-9372
Visit Website
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Short Description
COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 33
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
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