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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Multi-specialty medical group practice * diagnostic services, walk-in clinic, rehabilitation services, Centre for Sleep Medicine, footcare centre
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Community-based rehabilitation and advocacy organization for people with physical disabilities
- supportive housing with 24 hour attendant care program
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Rehabilitation services geared to the individual needs of the patients to help regain or improve abilities lost following illness or injury
In-hospital
In-hospital
- In-patient Rehabilitation Unit
- Geriatric Assessment and Rehabilitation
- Stroke Rehabilitation
- Amputee and Prosthetic Clinic
- Cardiac Rehabilitation
- Hand Therapy Clinic
- Musculoskeletal Physiotherapy Clinic
- Neurological Rehabilitation
- Respiratory Rehabilitation
- Stroke Follow-up Clinic
- EMG (Electromyography) Clinic
- Spasticity Management Clinic
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Income Support
- helps people with disabilities who are in financial need pay for living expenses, like food and housing
- assists parents of handicapped children living at home with costs for special needs, transportation and parent respite
- assists persons with disability barriers to obtain and maintain employment
- assists families of disabled children to facilitate personal development and growth, and to provide family relief and support
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Literacy and basic skills training
- including numeracy, digital, communication and interpersonal skills
- helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence
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Services and educational programs to promote self-reliance and cultural awareness within the Deaf, deafened, and hard-of-hearing community
American Sign Language (ASL) Instruction
American Sign Language (ASL) Instruction
- American Sign Language classes are offered
- there is a fee for this service
- upgrade math, English, reading, writing and computer skills
- classes are taught in American Sign Language
- assistance with telephone calls, filling out forms, reading correspondence, making appointments, etc
- integrated recreation program for children, both deaf and hearing, including a number of children and family events, special holiday parties
- provide speakers to visit service clubs, schools, businesses and other organizations to provide information about DDS and the Deaf community
- staff are available to answer inquiries about current and upcoming programs and services, and makes referrals as required
- clubs host social events for members of the Deaf community, and welcome hearing members wanting to become involved in the community
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COVID19 - services offered virtually, office closed to public until further notice
Services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation
Hearing Care Counselling Program for ages 55+ -program to develop, maintain, or augment sensory capacity to promote maximum independence
General Support Services - services to support Deaf and hard of hearing people 16 years and older
Services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation
Hearing Care Counselling Program for ages 55+ -program to develop, maintain, or augment sensory capacity to promote maximum independence
- assessment and support for seniors with hearing loss
- home consultation or virtual visits on coping with hearing loss, communication strategies, use, care and maintenance of hearing aids
- assistance with selecting specialized communication equipment including telephones, alerting devices, TV accessories, etc.
- education and training are also provided to caregivers and service providers such as retirement homes, long-term care homes, etc.
- information on coping with hearing loss and improving communication skills in a variety of listening environments
- information on hearing loss, hearing aids, technical devices
- speech reading and other communication and coping strategies
- classes at various times throughout the year
- career planning
- preparing for interviews
- accessing funds for work-related expenses, such as appropriate clothing or assistive devices, including hearing aids
- facilitate clear two-way communication between Deaf and hearing people through sign language and spoken language
- interpreters provide communication in American Sign Language (ASL) - English, or la Langue des Signes Québécoise (LSQ) - French
- available on-site or through video remote technology
- interpreters can assist in a variety of settings including: at a job interview, at a medical appointment, in a business meeting, banking matters, reporting a crime, court proceedings, in crisis in a hospital, shelter and police station
- offered 24 hours/day, 7 days/week, 365 days/year
- emergencies may occur in hospital emergency rooms, after-hours medical clinics, crisis centres, shelters, police services, court settings, and child welfare cases
General Support Services - services to support Deaf and hard of hearing people 16 years and older
- guidance, advocacy, support and counselling to Deaf and hard of hearing individuals who need assistance managing everyday life events such as completing government forms, navigating systems, and coping with hearing loss
- includes help with renewing driver's license and health card, navigating government services, attend meetings where additional support is needed
- counselling includes (but is not limited to) support in times of stress, marital, family or relationship problems, coping difficulties, addictions, mental health issues
- counsellors are aware of the specific issues and cultures of Deaf, deafened and hard of hearing people and can be a great support
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CHS Interpreting Services
Office: 1-866-518-0000 Crisis: 1-866-518-0000
Crisis: 416-712-6637
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Short Description
Sign language interpreting services in Durham Region and surrounding four counties
- facilitates clear two-way communication between Deaf and hearing people through sign language and spoken language
- interpreting services provided in American Sign Language (ASL) - English, or la Langue des Signes Québécoise (LSQ) - French
- interpreting services are available on-site, or through video remote technology - video remote interpreting (VRI) services enable Deaf and hearing people to communicate through an interpreter who is located off-site
- emergency services are offered 24 hours/day, 7 days/week, 365 days/year
- emergencies may occur in: hospital emergency rooms; after-hours medical clinics, crisis centres, shelters, police services, court settings, and child welfare cases
- NOTE that Emergency Interpreting Services are based on availabilities and may not be available on-site in all communities
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Custom orthopedic appliances * orthotics to control abnormal foot function and re-establish proper weight distribution to improve overall bio-mechanics
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In partnership with the community, welcome, advocate and provide support to people with developmental disabilities
Residential Programs
Day Programs for Adults
Residential Programs
- Supported Independent Living Program - available to adults who live in their own apartment or townhouse and require some staff assistance
- Associate Living - residential support provides opportunities for children and adults to live in a family setting or supportive roommate environment in their own community
- Group Home - available for children and adults who may wish to live together with others and require a higher degree of support
Day Programs for Adults
- Clarington Project Hub (Bowmanville) - drop in activity centre for adults with a developmental disability
- Community Access and Wellness Centres - develop living skills, grocery shopping, meal preparation, safety awareness, hygiene skills, social skills, community participation in recreational activities such as bowling, swimming, library and community excursions
- 'My Day. My Way.' Day Individualized/Group Access to the Community with Support - personalized experiences, tailored to the dreams, goals, and needs of adults with developmental disabilities
- Employment Supports - supported employment program enables people to find meaningful and gainful employment in the community
- Support Services - resources to individuals and families to help in targeted areas including education, transportation, housing, recreation and leisure, support groups, employment and advocacy, Volunteer Services, volunteers work with individuals as role models to provide guidance for daily living skills, recreational and leisure, and literacy
- Children and Adult Respite Programs - serves families with a loved one who has a developmental disability, short term and weekend care and accommodation is provided; supported by staff, in CLOC's respite home, for children up to their 19th birthday
- Summer Sizzlers - recreational/leisure service designed for teens and young adults
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COVID19-- Check website and social media for updates
Assessment and treatment support to children and youth with communication, physical and developmental needs
Preschool Outreach Program (POP)
Assessment and treatment support to children and youth with communication, physical and developmental needs
- outpatient treatment program includes developmental paediatrician, physiotherapy, occupational therapy, speech therapy, audiology, social work, therapeutic recreation and specialized services and supports including specialized clinics
- services for preschool aged children with communication problems and their families
- lead and host agency
- identifies and offers interventions for newborn children with hearing loss
- help children with autism spectrum disorders develop skills in behaviour management, communication, daily living skills
- in partnership with Lakeridge Community Support Services and Resources for Exceptional Children and Youth
- UOIT partner in program evaluation
Preschool Outreach Program (POP)
- consultation services for children, from infancy to school age, in licensed child care settings in Durham Region, who have physical, developmental and/or communication delays
- support, education, assessment, equipment loans and consultation services are provided by physiotherapists, speech-language pathologists, audiologist, and occupational therapists, and are co-ordinated by program managers
- therapeutic recreation programs and summer camps
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Home and Community Care Support Services Central East
1-800-263-3877 Office: 905-430-3308
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Access to government funded home care services and long-term care homes
- help to navigate the array of community support and health agencies in the community
- information and referral to supportive local service agencies that help people live independently at home
- Care Coordinator determines needs of client, coordinates and continually evaluates needs
- nursing, physiotherapy, occupational therapy, speech language therapy
- social work, dietetics, medical supplies and equipment
- personal support, help with bathing or dressing
- centralized access for long-term-care homes, nursing homes and homes for the aged
- manage waiting lists
- assist with applications as the needs of the client determine, including applications from hospital
- arrange for short stay in a facility for caregiver relief
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Rehabilitation and therapeutic services * staff includes physiotherapists, massage therapists, occupational therapists and a psychologist * wide range of equipment available to aid rehabilitation * women's health issues, sports injuries * work and accident related injuries and chronic pain
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- Programs to participants of any age affected with low or no vision
- vision assessments
- Vision Rehabilitation trains individuals to use various low vision aids, technical aids available for purchase
- Independent Living Skills program assists participants to maintain independence, develop practical skills for daily living
- Braille and keyboard training
- Orientation and Mobility Instruction for travel with independence and safety
- Library Services with materials on CD, materials on Braille and descriptive videos
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Main branch of Ajax Public Library
- regular lending services for books, books on CD, large print books, Daisy books, magazines, materials in other languages, language learning books and CDs, compact discs, DVDs, blu-Ray, video games
- downloadable ebooks, audiobooks, movies, and music
- holds on materials, interlibrary loan
- public internet access, public computers with Microsoft Office Suite
- library tours, programs for children, teens, adults and seniors, including virtual programs
- study space, in-house photocopier and printing, meeting facilities
- online databases available from library website
- free wireless internet access
- seasonal Income Tax Clinic
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Support to individuals with an intellectual disability and their family
- information and support to advocate and assist in obtaining the appropriate resources and services for their family member and strengthen family involvement
- service coordination
- residential services
- education advocacy
- assistance with funding applications
- long and short-term planning support
- links to crisis treatment centre, group homes, day programs and individualized supports, supported employment
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Full-service community hospital, including
- Emergency care
- The Shoulder Centre
- Inpatient and Outpatient Surgery
- Women's and Children's Health
- Critical Care
- Diagnostic Imaging
- Outpatient Mental Health Services
- Cardiac Care
- Diabetes Education
- Laboratory Services
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Public library
- Regular lending services for books, books on tape, large print books, magazines
- materials in other languages, language learning tapes, compact discs, DVDs and games, eBooks, audiobooks
- other services include holds on materials, inter-library loan, newspapers
- wireless internet access, public use computers, in-house photocopier, library tours
- virtual programs
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Resources for Exceptional Children and Youth - Durham Region
1-800-968-0066 Office: 905-427-8862
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Programs for children and youth with special needs
Coordination Services for Children and Youth - see separate listing
Ontario Autism Program - Urgent Response Services (URS)
- programs in child/youth mental health including support to Talking About Mental Illness (TAMI) Coalition
- learning events
- resource library with books and videos available to clients and the community
- support inclusion and capacity building in early learning and care sector
- enhanced staffing support to licensed child care centres
- supports individuals with multiple/complex needs up to 18 years of age and youth between 18 and 21 years of age if still in school
- supports include development and monitoring of service plan, service navigation, team meeting facilitation
Coordination Services for Children and Youth - see separate listing
Ontario Autism Program - Urgent Response Services (URS)
- provides time limited, rapid service response for children and youth with Autism
- address a specific behaviour need with focus on preventing further escalation of risk of harm to self, others, and/or property
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Wheelchair accessible taxi service * phone to order wheelchair accessible taxi one day or several hours ahead to ensure service * airport service
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Fully accredited hospital
- supported by family practitioners, dentists and specialists
- emergency room
- critical care
- internal/family medicine, general surgical
- cardiology, pathology, radiology
- urology, gynaecology
- orthopaedics, plastics
- ophthalmology
- dentistry
- active volunteer group
- lay pastoral visitors, chaplain and spiritual services program
- regional ophthalmology centre for Lakeridge Health
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Temporary relief to caregivers of the frail elderly and adults with needs related to physical health, and/or the effects of dementia through the In-Home Respite Program and Adult Day Program
In-Home Respite
Assisted Living Services (ALS)
In-Home Respite
- personal care
- assistance with the activities of daily living
- social interactions
- meal preparation
- socialization
- client-centered light homemaking support
- service by Personal Support Workers
- caregiver relief to family
- located in Clarington, Pickering, Uxbridge and Whitby
- social and recreational activities in a group setting
- assistance with daily living activities
- lunch and refreshments
- assist adults with needs related to aging, physical and/or mental health to remain at home, postponing long term care placement and reducing avoidable hospital emergency department use
- client-centred assistance with routine living activities
- bathing, dressing
- light housekeeping
- meal preparation
- laundry
- local drives by qualified Personal Support Workers
Assisted Living Services (ALS)
- available in limited areas in Ajax, Clarington, Oshawa and Whitby
- for high risk seniors who can reside at home, but may require personal support
- homemaking
- security checks and reassurance services on a scheduled and unscheduled basis
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COVID19 - Building is closed but meeting with clients digitally and still offering all services * new clients are welcome
Support to people with intellectual disabilities to live, work and be active members of the community
Support to people with intellectual disabilities to live, work and be active members of the community
- residential supports, community supports programs (day services)
- respite care, family support, youth services
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Short Description
Condominium units with 24-hour on-site personal care and support
services to assist adults with multiple physical and developmental disabilities
aged 18 years and over who are able to direct their own care
Services include:
Services include:
- assistance with activities of daily living
- individual service and care plans
- medication administration
- activation and programming
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Residential and service supports for adults with developmental and physical disabilities * respite services, day programs, recreation and adult education services available
Services and Programs:
Services and Programs:
- Butternut Lane Residence
- Cedarcrest Manor
- Farintosh Group Home
- Frances DiCarlo House
- Hagerman Corners
- St Lukes Lodge
- Tony Wong Place
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