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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Substance Use and Problem Gambling Treatment Services, Pinewood Centre
Central Intake: 905-721-4747Crisis: 1-888-881-8878
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COVID19 -- Outpatient services provided virtually * call central intake 905-721-4747 * Withdrawal Management Residential program open
Mental health, substance abuse and problem gambling treatment services * supportive housing * opioid treatment services * 24-hour Crisis Support Line
Withdrawal Management Services Centre St location * assists males and females 16 years of age and older, in withdrawal from alcohol and drugs * Community Withdrawal Management with phone support for those unable to come to residence (clients screened to ensure safe option)
Walk-in Support Services (separate listing)
Centre Street location * available 7 days a week between the hours of 9 am and 5 pm, with phone support available 24 hours a day * educational groups provide on-going support * cocaine specific group and a concurrent disorder program for those with mental health and addiction issues are also available
Community Treatment Services of Pinewood Centre serves Durham Region with offices located in Ajax, Bowmanville, Oshawa and Port Perry * core services include assessment, referral and case management * each location with a variety of outpatient services for both youth and adults
Problem Gambling Service youth, adults and family members can access help for gambling concerns through community offices
Women's Residential Treatment Program (separate listing) - 21 day residential treatment services for women
Rapid Access Addiction Medicine (RAAM) (separate listing) - provides fast access to quality care on a walk-in basis for people living with alcohol and opioid-related addictions * services include medical treatment and same-day counselling services without a doctor's referral
Community Treatment Offices
Port Perry
180 Mary St, 3rd Floor
Port Perry, ON L9L 1C4
Phone Press 4
Fax 905-985-4723
Bowmanville
200 King St E, Suite 206
Bowmanville, ON L1C 1P3
Phone Press 3
Fax 905-697-2745
Ajax
95 Bayly St W, Suite 406
Ajax, ON L1S 7K8
Phone Press 6
Fax 905-683-5596
Oshawa
Oshawa Centre Office Galleria, Suite 125
Oshawa, ON L1J 2K5
Phone Press 2
Fax 905-571-3748
Women's Residential Treatment Program
118 Cochrane St
Whitby, ON L1N 5H8
Phone Press 5
Fax 905-668-7591
Scarborough Community Withdrawal and Outpatient Services
2425 Eglinton Ave, Suite 301
Scarborough, ON M1K 5G8
Phone: 416-431-8200 ext. 6321/6516
Mental health, substance abuse and problem gambling treatment services * supportive housing * opioid treatment services * 24-hour Crisis Support Line
Withdrawal Management Services Centre St location * assists males and females 16 years of age and older, in withdrawal from alcohol and drugs * Community Withdrawal Management with phone support for those unable to come to residence (clients screened to ensure safe option)
Walk-in Support Services (separate listing)
Centre Street location * available 7 days a week between the hours of 9 am and 5 pm, with phone support available 24 hours a day * educational groups provide on-going support * cocaine specific group and a concurrent disorder program for those with mental health and addiction issues are also available
Community Treatment Services of Pinewood Centre serves Durham Region with offices located in Ajax, Bowmanville, Oshawa and Port Perry * core services include assessment, referral and case management * each location with a variety of outpatient services for both youth and adults
Problem Gambling Service youth, adults and family members can access help for gambling concerns through community offices
Women's Residential Treatment Program (separate listing) - 21 day residential treatment services for women
Rapid Access Addiction Medicine (RAAM) (separate listing) - provides fast access to quality care on a walk-in basis for people living with alcohol and opioid-related addictions * services include medical treatment and same-day counselling services without a doctor's referral
Community Treatment Offices
Port Perry
180 Mary St, 3rd Floor
Port Perry, ON L9L 1C4
Phone Press 4
Fax 905-985-4723
Bowmanville
200 King St E, Suite 206
Bowmanville, ON L1C 1P3
Phone Press 3
Fax 905-697-2745
Ajax
95 Bayly St W, Suite 406
Ajax, ON L1S 7K8
Phone Press 6
Fax 905-683-5596
Oshawa
Oshawa Centre Office Galleria, Suite 125
Oshawa, ON L1J 2K5
Phone Press 2
Fax 905-571-3748
Women's Residential Treatment Program
118 Cochrane St
Whitby, ON L1N 5H8
Phone Press 5
Fax 905-668-7591
Scarborough Community Withdrawal and Outpatient Services
2425 Eglinton Ave, Suite 301
Scarborough, ON M1K 5G8
Phone: 416-431-8200 ext. 6321/6516
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Rapid Access Addiction Medicine
Office: 905-576-8711 , ext 37226Crisis Support Line: 1-888-881-8878
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Fast access to quality care on a walk-in basis for people living with alcohol and opioid-related addictions
Lakeridge Health - Oshawa Hospital
1 Hospital Court, Oshawa - enter on south side of hospital at GAIN Clinic, near Cancer Centre
Pinewood Centre
300 Centre St S, Oshawa
- services include medical treatment and same-day counselling services without a doctor's referral
Lakeridge Health - Oshawa Hospital
1 Hospital Court, Oshawa - enter on south side of hospital at GAIN Clinic, near Cancer Centre
Pinewood Centre
300 Centre St S, Oshawa
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Health information line staffed by public health nurses
- family health, pregnancy and prenatal health, breastfeeding support and services
- infant and child development, parenting questions
- nutrition, healthy weights
- flu, immunizations, infectious diseases
- travel health, sun safety
- teen, adult, seniors issues
- smoking cessation
- substance misuse
- injury prevention
- car seat safety
- active living, health promotion
- community resources
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Family Services
Family Services / Intake: 905-666-6239 ext 5Family Services / Intake: 1-888-721-0622 ext 5
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Community Counselling
Partner Assault Response (PAR) (see separate listing)
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
- intake, assessment, referral
- short-term individual, couple, family and group counselling
- professional counselling for a variety of issues including:
- substance abuse, problem gambling, other addictions
- anxiety, depression
- grief/loss
- anger/emotion management
- personal stress, self-esteem
- communication, couple/family conflict, extended family issues
- separation/divorce, blended family issues
- abuse/violence, sexual assault/abuse, trauma
- job stress, workplace violence/conflict
- school problems
- balancing work and family life
- caring for elderly parents
Partner Assault Response (PAR) (see separate listing)
- mandated structured group program for men and women who have been found and/or pled guilty to domestic violence
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
- intake, assessment and referral
- counselling for employees and their family members
- critical incident counselling and support services
- organizational support and wellness seminars for employee groups
- assessment, information and referral
- service coordination and system navigation
- case management
- advocacy and supportive counseling for adults with a developmental disability
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
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Women's Residential Treatment Program, Pinewood Centre, Whitby - Cochrane St
1-888-881-8878 Office: 905-721-4747 Press 5
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Short Description
Residential and day treatment options for women with substance abuse issues
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Rapid Access Addiction Medicine Clinic, Markham Stouffville Hospital
Toll Free: 1-800-263-2288 ext 322Toll Free: 1-888-399-8342
Office: 289-221-4839
Office: 905-841-7007
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Short Description
Rapid access clinic, including assessment, treatment, case management, information and referral, and peer support
- in-person and virtual support available by appointment
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Scarborough Child and Family Life Centre, Children and Youth programs
Office: 416-969-8510Crisis line: 416-945-0164
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Short Description
Culturally-based programming with focus on community capacity building, empowerment and self-determination
- sweat lodge ceremonies
- visiting elders
- drop-in services
- after school programming
- social and recreational activities
- breakfast program
- traditional dance
- homework club, summer camp, girls group
- youth drop in
- high school equivalency (GED) for youth 18-20 years
- addictions counselling, individual and family counselling
- case management
- support group
- housing workers
- community kitchen
- parenting skills classes
- Indigenous EarlyOn program -- parent-child drop in for children birth-6 years
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Pharmacy Smoking Cessation Program
ServiceOntario: 1-866-532-3161 ServiceOntario: 416-314-5518
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Short Description
Smoking cessation program available to recipients of Ontario Drug Benefits (ODB) * eligible people can visit pharmacists within their community * pharmacists create a smoking cessation plan with the patient * pharmacists coordinate access to smoking cessation aids
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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Health centre focused on family and community health * health
professionals assess and treat non-life-threatening injuries or
illnesses * referrals to other local health services and personal
development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
- preventative health care - screening, smoking cessation, teaching and education
- routine physical exams and PAPs
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- on-going management of chronic diseases and the development of self-management skills
- pre and post-natal care, and well-baby care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients and surrounding community
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Homeless Drop-In and Services
Housing programs
- meal program -- breakfast, hot lunch, snacks
- access to computer and internet
- access to phone
- laundry available on-site
- individual support and informal counselling
- information and referral
- foot care and general nurse
- harm reduction supplies
Housing programs
- housing assistance via rental listings and assistance applying/updating subsidised housing application
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Youth Substance Abuse Program (Scarborough)
Office: 416-296-9907 ext 401Office: 416-473-7407
Visit Website
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Non-residential substance use treatment program, assessment, individual and outreach counselling, crisis intervention, referral, harm reduction, educational workshops
- no emergency services
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COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
Acute care hospital
- geriatric care
- maternal and newborn care
- palliative care
- pediatrics
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
- comprehensive geriatric assessment including memory
- education on chronic disease self-management
- teaching about dementia and behavioural care
- advance care planning
- referral to community supports
- access to personal support and home safety assessments
- de-prescribing and medication adjustment
- initiation of treatment for dementia
- barrier-free access to medical treatment and same-day counselling for alcohol, opioid, or other drug-related addictions
- no appointment or referral required; clinic is open Tuesday, Thursday and Friday 9 am-11 am
- clinic is located in the Crockford Pavillion, Room G 721
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Education, information and referrals, and counselling programs on a variety of topics including domestic abuse, anger management, substance abuse, addiction, impaired driving; general counselling available
- individual, couples and family counselling
- relapse prevention and driving sober
- recovery support groups
- amily abuse/anger management for men and women
- Driving Sober program for first time offenders
- liaison services with bail, probation and legal council
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COVID19 -- offices are open, but appointments are recommended
Settlement and Adaptation Services
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops
- career mentoring
- employment counselling, resume preparation, job search techniques
- assistance obtaining certification of education and/or trade documents
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Community Access Services
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
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Health and mental health information
- education and referral
- Psychosocial Education for the Community - zoom: 918 584 6813
- elder abuse
- addiction counselling
- crisis intervention and trauma counselling
- concurrent disorders group for people with mental health and addictions issues
- gaming addiction group and individual counselling
- family education
- intergenerational recreation group
- seniors social group
- individual advocacy
- research on Tamil's mental health issues
- community development and capacity building
- yoga and meditation
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Short Description
Health centre focused on family and community health * health
professionals assess and treat non-life-threatening injuries or
illnesses * referrals to other local health services and personal
development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
- preventative health care - screening, smoking cessation, teaching and education
- routine physical exams and PAPs
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- on-going management of chronic diseases and the development of self-management skills
- pre and post-natal care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients
- Access Clinic to provide easier access to newcomers with or without a health card
Services and Programs:
- Bereavement Care Support
- Community Hospice Volunteer Program
- Older Adults, Caregiver and Community Wellness Support Services
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Short Description
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
- preventative health care - screening, smoking cessation, teaching and education
- physical exams and Pap smears
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- management and self-management of chronic diseases
- pre and post-natal care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients
Services and Programs:
- Cold Flu and COVID Clinic
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Short Description
COVID19 -- all services and programs provided through phone, email, zoom, google meet, what's app and other channels whether in group sessions or individually; location is open by appointment
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Settlement Services
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Settlement Services
- information and referral, housing and legal assistance
- translation and interpretation
- escort to appointments
- counselling for students, individuals and families, liaising with Children's Aid Society
- youth counselling and parenting sessions
- orientation
- Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
- credential assessment - referral to World Education Services (WES)
- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
- social and cultural activities
- Ontario Community Participation -- volunteer placement program for Ontario Works recipients
- services for Syrian newcomers or sponsor groups
- support to facilitate the settlement process
- workshops on cultural safety and sensitivity
- GAR (government assisted refugees) Support Teams composed of settlement counsellors and volunteers
- delivered one on one and in a group setting, both online and in-person
- self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking
- settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship
- assistance with applications
- culturally appropriate prevention, education and treatment with outreach and public education to community groups
- individual or group counselling for gamblers or those affected by gambling
- counselling and referral for victims of family violence
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COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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Addiction treatment centres head office
- methadone maintenance treatment
- Hepatitis C programs
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Rapid Access Addiction Medicine Clinic, North York General
Toll Free: 1-888-399-8342 Toll Free: 1-800-263-2288
After Hours: 905-841-7007
After Hours: 1-800-263-2288
Office: 289-221-4839
Visit Website
North York General Hospital, 4001 Leslie St, 8th Floor Ambulatory Mental Health
Toronto, ON, M2K 1E1 (42km)
Toronto, ON, M2K 1E1 (42km)
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COVID19 Update -- RAAM Clinics operating out of North York General Hospital and Humber River Hospital are currently only providing virtual care * for further information, please contact the RAAM Information Line at (289)221-4839
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Drop-in clinics for people looking for help with their substance use, alcohol, pot, cocaine or opioids * assessment, treatment, information and referral to services
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Drop-in clinics for people looking for help with their substance use, alcohol, pot, cocaine or opioids * assessment, treatment, information and referral to services
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Provider of free information and support for people living with or caring for someone with lung disease
- prevention and control of asthma and chronic lung disease
- tobacco cessation and prevention
- public education
- special events, annual campaigns
- fundraising
- volunteer opportunities
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