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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Family Services
Family Services / Intake: 905-666-6239 ext 5Family Services / Intake: 1-888-721-0622 ext 5
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Community Counselling
Partner Assault Response (PAR) (see separate listing)
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
- intake, assessment, referral
- short-term individual, couple, family and group counselling
- professional counselling for a variety of issues including:
- substance abuse, problem gambling, other addictions
- anxiety, depression
- grief/loss
- anger/emotion management
- personal stress, self-esteem
- communication, couple/family conflict, extended family issues
- separation/divorce, blended family issues
- abuse/violence, sexual assault/abuse, trauma
- job stress, workplace violence/conflict
- school problems
- balancing work and family life
- caring for elderly parents
Partner Assault Response (PAR) (see separate listing)
- mandated structured group program for men and women who have been found and/or pled guilty to domestic violence
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
- intake, assessment and referral
- counselling for employees and their family members
- critical incident counselling and support services
- organizational support and wellness seminars for employee groups
- assessment, information and referral
- service coordination and system navigation
- case management
- advocacy and supportive counseling for adults with a developmental disability
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
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Aboriginal Housing Support Centre, Scarborough East Office
Office: 416-281-2057Alternate office: 416-260-6011
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Assistance applying for social housing
- help resolving landlord/tenant disputes
- counselling, workshops and support groups of interest to Aboriginal tenants
- information and referral to general services
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TAIBU Community Health Centre
Office: Administration and Community Programs: 416-644-3539 Clinic: 416-644-3536
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Primary health care and health promotion programs and services to the black community across the GTA as its priority population
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health including diabetes education programs and sexual health clinics
Programs and services include:
Services and Programs:
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health including diabetes education programs and sexual health clinics
Programs and services include:
- diabetes education program
- dietetic services
- counselling services
- foot care services
- Back 2 Life program
- Telemedicine
- COVID-19 Helpline, call 416-495-2593 or email covid-19en@taibuchc.ca
Services and Programs:
- Diabetes Education Programs
- Sexual Health Clinics
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Licensed child care centre
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Scarborough Child and Family Life Centre, Children and Youth programs
Office: 416-969-8510Crisis line: 416-945-0164
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Culturally-based programming with focus on community capacity building, empowerment and self-determination
- sweat lodge ceremonies
- visiting elders
- drop-in services
- after school programming
- social and recreational activities
- breakfast program
- traditional dance
- homework club, summer camp, girls group
- youth drop in
- high school equivalency (GED) for youth 18-20 years
- addictions counselling, individual and family counselling
- case management
- support group
- housing workers
- community kitchen
- parenting skills classes
- Indigenous EarlyOn program -- parent-child drop in for children birth-6 years
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Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
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Aboriginal community
- economic development for the community through The Great Blue Heron Casino
- health programs and services, public works
- geographically the closest first nation to metropolitan Toronto
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Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
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Assistance applying for social housing
- help resolving landlord/tenant disputes
- counselling, workshops and support groups of interest to Aboriginal tenants
- information and referral to general services
- housing search
- Housing First Worker - support those experiencing homelessness
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COVID-19 - In-person services have resumed; virtual workshops and support continue; contact agency by phone or email, or check website for information to find assistance
Comprehensive employment job search services
Better Jobs Ontario
Skills training and financial support for laid off workers
Comprehensive employment job search services
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- 6-week virtual equine training course
- learn from industry experts
- discover different careers working with horses
- work experience opportunity after completion of equine training course
- a Skills Development Fund project, delivered in partnership with Ontario Harness Horse Association and Equine Guelph
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COVID-19 Update -- For information on the YMCA's response to COVID-19, including programming and service alerts CLICK HERE
Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
Employment resources and coaching to find sustainable employment in Ontario
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
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Short Description
Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
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Affordable Housing - Indigenous and the North Housing Solutions
Office : 1-800-668-2642 Visit Website
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Experts in the housing programs supporting the varied and distinct housing needs of Indigenous and the North communities
- including the First Nations, Urban Indigenous, Inuit and Metis people in Canada
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Alternative Dispute Resolution, Richmond Hill Office
1-866-536-7608 Office: 905-503-9560
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COVID19 - Support available by telephone, no walk-in services
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Inclusive and collaborative approach to resolving child protection disputes
Family Group Decision Making -- brings together members of child's family, extended family and community with child protection workers and other service providers to develop plan to address concerns identified by CAS
Child Protection Mediation -- assists child protection workers, family and other significant individuals in reaching a mutually acceptable agreement to meet the child's needs and address identified protection concerns
Indigenous Approaches -- traditional methods of dispute resolution designed and delivered by and for Indigenous people and their families
Road 2 Resolution -- one-time meeting between family and CAS when child has been brought to a place of safety
- visit website for details
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Inclusive and collaborative approach to resolving child protection disputes
Family Group Decision Making -- brings together members of child's family, extended family and community with child protection workers and other service providers to develop plan to address concerns identified by CAS
Child Protection Mediation -- assists child protection workers, family and other significant individuals in reaching a mutually acceptable agreement to meet the child's needs and address identified protection concerns
Indigenous Approaches -- traditional methods of dispute resolution designed and delivered by and for Indigenous people and their families
- assists participants in developing a plan that meets the needs of the child, addresses identified child protection concerns, and is supported by participants and/or Indigenous community
Road 2 Resolution -- one-time meeting between family and CAS when child has been brought to a place of safety
- provides opportunity to discuss situation and develop agreed upon next steps
- available only to families working with York Region Children's Aid Society
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Academic, commercial and technical, day and night, credit and general interest classes
Support Services -- guidance counselling
For more information see branch listings
- after school programs, child care, food programs
- adult education and services
- Alternative Schools programs
- English as a Second Language (ESL), literacy, citizenship and heritage language classes
- French immersion
- International Baccalaureate
- special education including education programs for children and youth 14-21 years with developmental disabilities
- * support services
- Pre-Apprenticeship/Apprenticeship Programs -- hairstylist 416-394-6961
- employment services
- ESL resource centres
- Enhanced Language Training (ELT)
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- Essential Skills Upgrading (Literacy and Basic Skills, LBS)
- Learning4Life -- adult general interest courses, fee, visit tdsb.on.ca/Adult-Learners/Learn4Life for course and registration informaton or email communityprograms@tdsb.on.ca
- newcomer services
- reception centres for immigrants and refugees -- see separate entries
- culturally focused schools include Africentric Alternative Elementary School 416-395-5251, First Nations School of Toronto 416-393-0555, Triangle Program LGBTQ Secondary School 416-393-8443
Support Services -- guidance counselling
- home instruction
- interpreting services for families and schools
- psychiatry * psychology
- reading and speech correction
- social work * transportation for persons with physical disabilities
- Parenting and Family Literacy Centres, 416-394-2067
- Welcoming Communities for newcomers -- see separate entry
- youth alienation programs include advocacy, outreach to youth in community agencies and shelters
- all services may not be available in all locations
- day school program
- secondary credit courses offered through the Internet
- partnership with Ministry of Education
For more information see branch listings
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Licensed child care centre
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Employment resources and coaching to find sustainable employment in Ontario
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- Roseneath -- 9059 County Road 45, Roseneath, Ontario K0K 2X0 (Alnwick Civic Centre). Hours of Operation: Wednesday 1pm to 4 pm
- Colborne -- 6 King Street, Colborne, Ontario K0K 1S0 (Cramahe Public Library). Hours of Operation: Thursday 1 pm-4 pm.
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COVID-19 - In-person services have resumed and virtual workshops and support continue
Comprehensive employment and job search services
Skills training and financial support for laid off workers
Comprehensive employment and job search services
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- 6-week virtual equine training course
- learn from industry experts
- discover different careers working with horses
- work experience opportunity after completion of equine training course
- a Skills Development Fund project, delivered in partnership with Ontario Harness Horse Association and Equine Guelph
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COVID-19 : Clinic space remains open for healthy clients needing antenatal/postpartum appointments. SGMT information sessions, tours and programming are canceled until further notice. Call Auntie: Indigenous COVID-19 Pathways Hotline 437-703-8703 open Mon-Sun 4-9pm providing information, resources or referrals around COVID-19, self-assessment and self-isolation.
Provide primary care to low-risk clients during their pregnancy as well as care for parents and babies for six weeks after the birth * individuals can choose to give birth at home, at Sunnybrook Health Science Centre, or the Toronto Birth Centre
Provide primary care to low-risk clients during their pregnancy as well as care for parents and babies for six weeks after the birth * individuals can choose to give birth at home, at Sunnybrook Health Science Centre, or the Toronto Birth Centre
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Group and individual counselling to individuals with mental health and addiction issues * addiction day treatment program
Services and Programs:
Services and Programs:
- Aboriginal Mental Health And Addiction Services
- Rapid Access Addiction Medicine (RAAM) Program
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Literacy and basic skills training, including
- numeracy
- digital communication
- interpersonal skills
- employment, apprenticeship
- secondary-school credit, post-secondary education
- greater independence
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- Assistance with emergency problems
- focus on Native cultural and spiritual awareness
- drop-in
- social programs and events
- crafts and hobby groups
- meal program
- transportation
- friendly visiting
- congregate dining
- Aboriginal support
- security reassurance
- life skills outreach in the community
- information, peer and cultural counselling and referral
- self-help groups
- parenting group
- prenatal nutrition program
- community kitchen
- cultural teachings and activities
- health and physical development
- educational support including tutoring
- individual support
- mentoring
- tutoring and homework help
- nutrition and healthy lifestyles workshops
- snacks and meals
- cultural teachings and activities
- academic upgrading
- basic computer training
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Information, education, services and support
- offered to both urban and rural Indigenous Peoples
- offered in particular to individuals who are living with Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome (HIV/AIDS), at risk of contracting HIV/AIDS, and those who are affected by this disease: families, partners and caregivers
- focuses on harm reduction and advocacy
- all services are free, confidential, member-centred, and culturally based
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Community services
- support the healing, rehabilitation and meaningful re-integration of Indigenous women offenders
- development of healing lodge, Indigenous probation and bed bails
- cultural support, traditional knowledge and resources
- community engagement workshops
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Drop-in -- showers, laundry, clothing, shoes, feminine hygiene products
Meal programs -- lunch Monday to Friday
Member of Daily Bread Food Bank
Meal programs -- lunch Monday to Friday
Member of Daily Bread Food Bank
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