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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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COVID19 -- Resource rooms open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs back to regular hours
Variety of programs and services that help individuals, families and youth
Active Parenting Program a video based program guided by a JHS facilitator helps parents of 5-12, and teens, break down communication barriers and enhance the quality of family life * programs available between September and April
Employment Services to assist any job seeker with their resume, cover letter, job search, skills upgrading and more. Ask about our Ready to Go program for youth up to age 30 which has pre-employment training and certifications followed by a paid job trial
Extrajudicial Measures Program community partnership to assist in the delivery of the Youth Criminal Justice Act
Clarington Youth Centres (Courtice, Bowmanville, Newcastle) teen drop-in program in Bowmanville * youth up to the age of 18, after school recreation space, skills development, community volunteer hours opportunities
Group Counselling Anger Management for adults and young adults * Dads Aiming for Direction and Support (D.A.D.S.) helps fathers gain skills they need to nurture their children * Active Parenting groups for parents of children 5-12 and teens, Cooperative Parenting and Divorce. Continuous intake except in July/August
Housing work with clients to find permanent, adequate and affordable housing * eviction prevention, landlord and tenant education * maintains a registry of landlords with rental space available * assistance with personal identification (ID)
ID Clinic Identification replacement clinic, applications for birth certificates for all parts of Canada
Income Tax help for low-income persons * available only in March and April
Inmate Return persons from Durham nearing release may request assistance for planning their return to Durham
Learning Alternatives
Non-credit upgrading program for adults who wish to improve reading, writing, math and computer skills in preparation for employment, apprenticeship, secondary, post-secondary or independence goals * one-to-one instruction is provided in a small group setting * offer flexible schedules and provide year round intake and assessment
Project X Change needle exchange program for intravenous drug users * old needles can be handed in for safe disposal * condom and safe sex information available * connections to rehab programs and counselling * Naloxone kits and nasal spray refills are now available for opioid overdose * PLEASE NOTE this program is NOT available on weekends
Public Speaking Presentations available to present to community groups, agencies, schools, media, service clubs, churches etc * topics include drugs and alcohol, suicide, sexual abuse, the prison system, violence, employment, housing issues * able to speak about any program the JHS delivers
Record Suspension assistance with process formerly known as a 'Pardon' available at Whitby, Oshawa and Bowmanville locations
Residential Program designed to develop independent living skills in person aged 15 and over * participants share in the responsibility for meal planning, grocery shopping and other life skills needed for a home
Womens Drop-In Program drop-in program for persons involved in the sex trade providing access to support, information, laundry/showering facilities, and community referrals
Variety of programs and services that help individuals, families and youth
Active Parenting Program a video based program guided by a JHS facilitator helps parents of 5-12, and teens, break down communication barriers and enhance the quality of family life * programs available between September and April
Employment Services to assist any job seeker with their resume, cover letter, job search, skills upgrading and more. Ask about our Ready to Go program for youth up to age 30 which has pre-employment training and certifications followed by a paid job trial
Extrajudicial Measures Program community partnership to assist in the delivery of the Youth Criminal Justice Act
Clarington Youth Centres (Courtice, Bowmanville, Newcastle) teen drop-in program in Bowmanville * youth up to the age of 18, after school recreation space, skills development, community volunteer hours opportunities
Group Counselling Anger Management for adults and young adults * Dads Aiming for Direction and Support (D.A.D.S.) helps fathers gain skills they need to nurture their children * Active Parenting groups for parents of children 5-12 and teens, Cooperative Parenting and Divorce. Continuous intake except in July/August
Housing work with clients to find permanent, adequate and affordable housing * eviction prevention, landlord and tenant education * maintains a registry of landlords with rental space available * assistance with personal identification (ID)
ID Clinic Identification replacement clinic, applications for birth certificates for all parts of Canada
Income Tax help for low-income persons * available only in March and April
Inmate Return persons from Durham nearing release may request assistance for planning their return to Durham
Learning Alternatives
Non-credit upgrading program for adults who wish to improve reading, writing, math and computer skills in preparation for employment, apprenticeship, secondary, post-secondary or independence goals * one-to-one instruction is provided in a small group setting * offer flexible schedules and provide year round intake and assessment
Project X Change needle exchange program for intravenous drug users * old needles can be handed in for safe disposal * condom and safe sex information available * connections to rehab programs and counselling * Naloxone kits and nasal spray refills are now available for opioid overdose * PLEASE NOTE this program is NOT available on weekends
Public Speaking Presentations available to present to community groups, agencies, schools, media, service clubs, churches etc * topics include drugs and alcohol, suicide, sexual abuse, the prison system, violence, employment, housing issues * able to speak about any program the JHS delivers
Record Suspension assistance with process formerly known as a 'Pardon' available at Whitby, Oshawa and Bowmanville locations
Residential Program designed to develop independent living skills in person aged 15 and over * participants share in the responsibility for meal planning, grocery shopping and other life skills needed for a home
Womens Drop-In Program drop-in program for persons involved in the sex trade providing access to support, information, laundry/showering facilities, and community referrals
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Senior citizens apartment building complex
- hot meal available at noon Mon-Fri to residents and guests
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Owns and manages 1100 units at 19 sites across Durham Region
- townhouses and apartment complexes
- mix of subsidized and market tenants
- includes seniors units
- assists with related services to support residents in their housing
- works with residents to manage and maintain housing units
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Services include
- access to rent-geared-to-income housing for low income families, seniors and non-seniors across Durham Region
- property management functions for the Durham Regional Local Housing Corporation provided by the Housing Services Division, Region of Durham
- administers annual subsidies to social housing providers in Durham Region
- oversees the development of new affordable housing initiatives
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Develops and manages non-profit rental housing for families, seniors and singles in Ajax
- Monarch Mews with 142 family townhomes
- Ashley Manor with 77 seniors apartments
- River Breeze with 100 family townhomes
- Westwood Manor with 70 seniors apartments
- Post Hill with 101 mixed family, singles and seniors
- Hubbard Station with 84 apartments studio, 1 and 2 bedroom units
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Offers assistance to individuals and families who are homeless, require housing help, or are facing eviction to arrange more secure housing * Services include:
Provides referrals to Scarborough Furniture Bank for residents of Scarborough who qualify.
- completing applications for social housing
- annual rent reviews
- eviction prevention
- furniture bank referrals
- income supports
- budget maintenance
- housing stabilization
- tenant rights and responsibilities
- rental housing lists
- crisis and emergency information
Provides referrals to Scarborough Furniture Bank for residents of Scarborough who qualify.
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Independent living apartments for seniors * 90 one bedroom and 34 two bedroom apartments * 6 accessible apartments * some of the one-bedroom apartments are offered with rent-geared-to-income subsidies, with the wait list managed by The Regional Municipality of York.
- personal care and assistance with activities of daily living offered by Home and Community Care Support Services Central and CHATS
- building is located beside Parkview Village Centre, which provides fitness centre, recreational activities, health seminars, library, café, barber/hairdresser shop, lounges, patio, and garden lots
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One and two bedroom apartments
- 150 units including 9 accessible units
- also retirement home -- assisted living care, capacity 52
- respite care -- minimum one week stay
- visiting doctor, nursing staff on duty
- social and recreation programs
- Ukrainian environment
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Seniors apartments
- 51 units
- one bedroom apartments
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170 affordable housing units for independent living seniors. There are recreational programs available.
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A non-profit apartment building for independent seniors 60 years of age and older * 179 bachelor, studio and one bedroom apartments * activities and events include card games, bingo, exercise classes, movie nights and crafts.
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Designated buildings with 130 units for assisted living with on-site personal care and support services for Chinese and older adults * services include personal care, light
chores, house cleaning, kitchen duties, meal preparation, medication reminders
and bathing
chores, house cleaning, kitchen duties, meal preparation, medication reminders
and bathing
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Provides safe, affordable housing units for lower income individuals, families and seniors * 12 units are designed to meet the needs of persons with physical disabilities
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COVID19 Services provided remotely; call, email or fax and staff will follow up
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
Utilities Program
Access centre for utilities assistance
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
- promotes affordable housing options
- Housing Connections (see separate entry) Community Partner, assistance with housing search and application process
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
- must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
- landlord and tenant mediation
- follow-up search assistance and community referrals
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing assistance to lower-income customers with their electricity bills
- help with applications for LEAP (Low Income Energy Assistance Program) providing assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
- for women, seniors and individuals who are unhoused due to domestic violence, and not eligible for existing federal settlement programs
- also for residents of Scarborough or eastern North York, who have low income and at risk for homelessness
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
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York Region Housing and Settlement Services
Office: 416-414-6779Office: 416-317-3655
Office: 647-267-5319
Office: 647-241-1237
Office: 416-268-0654
Visit Website
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Newcomer housing support and settlement services, including information and referrals to other services such as Access York for rent or utility assistance intake, furniture bank, mediation services, legal clinic
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
- assists low income youth, families, newcomers and seniors in determining housing needs and applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- advocacy for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
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Seniors townhouses
- 92 units
- one bedroom apartments
- some accessible units
- tenant bus service
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Youth and family counselling, parenting programs, and youth live-in treatment; outreach
What's Up Walk-in Counselling Clinic, see separate listing
- individual, family and group counselling
- brief and on-going therapy
What's Up Walk-in Counselling Clinic, see separate listing
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89 apartments for seniors 59 years and older who can live independently * bachelor, one bedroom and two bedroom apartments available * amenities include:
Active seniors centre * long-term care
- coffee kiosk
- gift shop
- library
- dining room
- hair salon
- foot care clinic
- shopping bus
- tea room
- outdoor garden
- special function facilities
- worship centre
Active seniors centre * long-term care
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Develops and manages affordable permanent rental housing * alternative housing including rooms, shared houses and self-contained apartments * support services for some locations * not all properties wheelchair accessible
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One and two bedroom apartments
- 25 units including accessible units
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Bachelor and one bedroom apartments, 44 units
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Bachelor, one, two, three and four bedroom apartments, 62 units
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COVID-19 -- No change to services received at home, including Meals on Wheels at Overland and Sheppard locations
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Meals on wheels including hot, frozen, and diet specific meals, fruit and vegetable baskets
Better Living Recreation Centre (formerly EP Taylor Place Senior Adult Centre/Overland Club) -- social, recreation and education programs
Adult Day Centre -- day program for frail and disabled older adults, including those with cognitive impairments
Four Seasons Connections Program 416-447-5074 -- serves North York
5 Deauville Lane -- affordable housing
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Meals on wheels including hot, frozen, and diet specific meals, fruit and vegetable baskets
- case management and social work
- fitness and falls prevention classes
- transportation, homemaking, home help
- in-home respite care (caregiver relief) including persons with Alzheimer Disease
- friendly visiting, telephone security check, client intervention and assistance, caregiver support group, information and referral
- grocery shopping assistance, volunteer services
Better Living Recreation Centre (formerly EP Taylor Place Senior Adult Centre/Overland Club) -- social, recreation and education programs
- computer courses
- seminars
- income tax assistance
- bereavement support
- cafeteria
- recreation programs open to seniors outside catchment area
Adult Day Centre -- day program for frail and disabled older adults, including those with cognitive impairments
- Monday-Friday 9:30 am-3 pm, Saturday 9 am-12 noon, extended hours may be arranged
- social, recreation and therapeutic programs
- lunch, snacks
- transportation available within catchment area
Four Seasons Connections Program 416-447-5074 -- serves North York
- snow shovelling, grass cutting, yard work, odd jobs, fee
5 Deauville Lane -- affordable housing
- 62 units (14 barrier free) for seniors and adults with disabilities * case manager on site 2 days a week
- access to programs and services
- application through website or Intake department
- in partnership with Mahogany Management
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Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Short Description
One and two bedroom apartments
- 174 units, includes 6 four bedroom units for seniors with special needs
- supportive services available
- recreation
- child care centre in building -- residents encouraged to visit
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