Searching for Computer Access

Library Branch

• large print collection, multi-lingual collection, talking books, CDs, DVDs, blu-rays, video games, electronic resources, eBooks, eAudiobooks, eMagazines, streaming services, Kobo tablets, Lenovo tablets, Wi-Fi hotspots, iPads for in-library use, inter-library loans
• free Wi-Fi access in-library
• computer and internet access available for up to 120-minute periods per day per person
• online services include renewals, holds, inter-library loans, email reference questions
• seasonal tax-clinics
• visiting library services available, nursing homes, hospitals, seniors' centres
• adaptive technology terminal, as well as CCTV magnifier available for people with visual impairments
• genealogy and local history resources, microfilm readers
• children's area
• silent study rooms
• MakerSpace technologies, using a variety of low and high tech activities to learn, experiment, share and create
• seasonal tax preparation assistance through Community Volunteer Income Tax Program

Auditorium available for rent with capacity of 140 persons

• grand piano
• audio/visual systems available
• kitchen available

Branch of Oshawa Public Library

• large print collection, talking books, CDs, DVDs, Blu-rays, video games, electronic resources, eBooks, eAudiobooks, eMagazines, streaming services, Kobo tablets, Lenovo tablets, Wi-Fi hotspots, iPads for in-library use
• inter-library loans
• free Wi-Fi access in-library
• computer and internet access available for up to 120-minute periods per day per person
• online services include renewals, holds, inter-library loans, email reference questions
• seasonal tax-clinics
• children's area
• MakerSpace technologies, using a variety of low and high tech activities to learn, experiment, share and create

Public library

• large print collection, talking books, CDs, DVDs, blu-rays, video games, electronic resources, eBooks, eAudiobooks, eMagazines, streaming services, Kobo tablets, Lenovo tablets, Wi-Fi hotspots, iPads for in-library use
• inter-library loans
• free Wi-Fi access in-library
• computer and internet access available for up to 120-minute periods per day per person
• online services include renewals, holds, inter-library loans, email reference questions
• children's area
• MakerSpace technologies, using a variety of low and high tech activities to learn, experiment, share and create

Nonquon Room available

• with capacity of 100 and kitchen for meetings or events
• small meeting room with capacity of 12

Library Branch

• large print collection, multi-lingual collection
• talking books, CDs, DVDs, blu-rays, video games, electronic resources
• eBooks, eAudiobooks, eMagazines, streaming services, Kobo tablets, Lenovo tablets, Wi-Fi hotspots, iPads for in-library use
• free Wi-Fi access in-library
• computer and internet access available for up to 120-minute periods per day per person
• online services include renewals, holds, inter-library loans, email reference questions

Library services include:

• print and magazine collections
• movies, videogames, CD-ROMs, BluRay
• large print books, audiobooks
• multilingual materials and childrens' materials
• online catalogue and magazine databases
• programs for preschool and school-aged children
• teen programs
• adult programs
• visiting library service
• inter-library loan system
• public internet workstations are available, Wireless HotSpot
• 3D printer
• information and reference services for adults and children, including community information, government publications
• express checkout
• game stations for kids
• room rentals are available
• Whitby Archives are available at this location
• historical images available at www.ourontario.ca/whitby
• cafe is available on site
• seasonal tax preparation assistance through Community Volunteer Income Tax Program

Reference askreference@whitbylibrary.ca * Children's and Adult Fiction askcaf@whitbylibrary.ca

Public library

• Regular lending services for books, books on tape, large print books, magazines
• materials in other languages, language learning tapes, compact discs, DVDs and games, eBooks, audiobooks
• other services include holds on materials, inter-library loan, newspapers
• wireless internet access, public use computers, in-house photocopier, library tours
• virtual programs

Automated telephone service * call to renew material and get cardholder information 905-686-2472

COVID19 - open with capacity of 8 beds * youth encouraged to connect for options and supports * contact the shelter Monday-Sunday 24 hours at 905-239-9477 or contact@durhamyouth.com

8-bed emergency shelter for homeless youth

• shower and washroom facilities, hygiene products, clothing
• meals, food bank
• assist youth in finding permanent housing
• housing outreach and support
• assistance obtaining benefits and advocacy negotiating social service system
• access to telephone and internet
• intensive case management

Main branch of Ajax Public Library

• regular lending services for books, books on CD, large print books, Daisy books, magazines, materials in other languages, language learning books and CDs, compact discs, DVDs, blu-Ray, video games
• downloadable ebooks, audiobooks, movies, and music
• holds on materials, interlibrary loan
• public internet access, public computers with Microsoft Office Suite
• library tours, programs for children, teens, adults and seniors, including virtual programs
• study space, in-house photocopier and printing, meeting facilities
• online databases available from library website
• free wireless internet access
• seasonal Income Tax Clinic

Provides various services to community

• community sit down meal program every Wednesday from 11:45 am-1 pm
• clothing assistance
• camp sponsorship and personal support programs
• referrals to counselling for individuals and families
• referrals to addiction services

Food Bank - separate listing

Public library

• Regular lending services for books, books on tape, large print books, magazines
• materials in other languages, language learning tapes, compact discs, DVDs and games, eBooks, audiobooks
• other services include holds on materials, inter-library loan, newspapers
• wireless internet access, public use computers, in-house photocopier, library tours
• virtual programs

Automated telephone service - call to renew material and get cardholder information 905-686-2472

COVID19 - Offering in-person by appointment only * staff are still available to support you by phone, email or video where possible * call the Welcome Centre Communication Centre at 1-877-761-1155 to book or re-book an appointment or for any other information



Welcome Centre for refugees, immigrants and newcomers to Durham Region

Settlement and Orientation Services

• assistance with housing, health care
• assistance with Government applications
• Social Insurance Numbers
• community and government resources
• child care, basic needs

Language Instruction and Assessment

• English classes with computer aided instruction
• childminding and transportation allowance for eligible candidates

Accreditation and Qualifications Information

• accreditation information, assistance and information for internationally trained professionals
• accreditation portfolio assistance and action plans

Employment Related Services

• Job Search Workshops, resume assistance
• return to work action plans, job search resources
• free internet and fax services

Language Supports

• translation and interpretation services

Resource Area

• access to computers with Internet, wifi
• fax machine, photocopiers, scanners, telephones and webcams/headphones

Tax Preparation Assistance

• Income tax clinic during tax season

Self Filing Tax Program

• free coaching and support
• connects you to a volunteer for one-on-one support
• volunteers answer questions and review return before filing
• FREE Turbo Tax software - special version that will not ask you to sign up for
  upgrades
• how-to-videos and guides

Other Services

• Other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling, youth services, newcomer women Entrepeneur, digital literacy, volunteer program)

Library services include

• print and digital collections
• children's services, adult and children's reference
• curbside pick up
• inter-library loan
• visiting library service
• personal computers for public use
• reading clubs, children's storytime and Babytalk
• internet training
• 3D printer
• income tax clinic

Outreach Worker from Region of Durham to help connect with variety of social services supports, including, but not limited to

• financial resources
• housing
• food security
• counselling
• children's services referrals
• assistance to replace government issued ID

Meeting Rooms available

• auditorium, capacity 100
• boardroom capacity 12

Business Information Area

• extensive collection to help those planning to start a small business
• tax and legal requirements
• marketing and demographic information about the Region
• internet access, workstations with Office Suite and wireless internet

Library website provides access to

• catalogue, reference and home-work related books and electronic archives
• check records, place books on hold and renew items
• borrow ebooks, download music

Settlement and Orientation Services

• assistance with housing, health care
• Social Insurance Numbers
• community and government resources
• child care, basic needs

Language Instruction and Assessment

• English classes with computer aided instruction
• childminding and transportation allowance for eligible candidates

Accreditation and Qualifications Information

• accreditation information
• assistance and information for internationally trained professionals
• accreditation portfolio assistance and action plans

Employment Related Services

• job search workshops
• mentoring, networking
• resume assistance
• return to work action plans
• job search resources
• free internet and access to computers

Language Supports

• translation and interpretation services

Resource Area

• access to computers with Internet, wifi
• photocopiers, scanners
• telephones
• webcams/headphones

Tax Preparation Assistance

• income tax clinic during tax season

Other Services

• other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling)

Library services include

• regular lending services, internet facilities and books
• magazines, newspapers, digital material, videos and DVDs
• reference materials
• inter-library loan network
• curbside pickup available

Library services include

• regular lending services including internet facilities and books
• magazines, newspapers and DVDs
• reference materials are available
• inter-library loan network
• curbside pickup available

Library services

• print, electronic, online collections available
• internet access and electronic databases
• pre-school, parent and tot story times
• child, youth, adult programs

COVID19 In-person support by appointment only, includes learning resources, materials, technology and training

Education Bank
Educational supplies and activities, mental health and self-care resources, lunch/snacks, and volunteer opportunities for children and youth, particularly those experiencing generational poverty

• free education resource for children/youth living in underserved families

Technology Hub
Access to computers, printers and education-related technologies, and assistance for parent in supporting child's educational development

Learn at Home Kits
Distributed through shelters, children's aid societies, and food bank systems, include curriculum workshops and learning materials for children and youth in families with low income

COVID19 -- location open with reduced hours and services; remote service via telephone also available; check website for service updates

• Community information and referral
• access to computers, Internet, fax, photocopier
• employment support

Public library

• books, magazines, newspapers, books on tape, movies and reference materials
• inter-library loans
• children's department has computers, reading room and story times
• downloadable audio books and e-books
• one room available to rent for meetings
• computer lab

Public library

• Books, audiobooks, magazines, DVDs, downloadable audiobooks, electronic books and downloadable magazines and downloadable newspapers
• Online databases
• Beyond books lending, items include Chromebooks, Culture Passes, Hotspots and Snowshoes
• Document scanning
• Free Wi-Fi
• Internet accessible workstations with Office software
• Local History collection
• Makerspace and recording studio
• Mobile printing
• Adult, children and youth programs

COVID19 -- Services available online and in-person; no appointment required for in-person services


Services to help and support immigrants begin their new lives in Canada

Settlement Information and Referral

• information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
• settlement information sessions in various locations
• monthly webinars
• guest speaker series
• Newcomer Network
• access to computers, fax, photocopiers, and phone; computer area
• settlement resource library
• English conversation circle

Newcomer Youth Services -- youth-focused settlement information and referral

• Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
• workshops and activities for parents and youth

COVID19 -- services continue by phone and email; no walk-in service


Information and Orientation Services -- settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens

• orientation, information sessions, supportive counselling
• information and referral including housing, access to community resources
• employment assessment and preparation, job fairs, computer with free Internet access
• advocacy, interpretation
• English conversation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions

Newcomer Settlement Program

• volunteer recruitment and training
• outreach, advocacy
• cultural activities

Violence Against Women

• individual and family counselling for assaulted women and children
• support group for abused women, educational workshops
• assists victims of domestic violence who are at risk of abuse
• domestic violence prevention workshops

Men Make a Difference -- culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger

Seniors Services

• recreational activities
• support groups for isolated Afghan senior women
• assistance accessing community resources