Searching for Help To Find Housing

Mental Health and Primary Care Centre promotes and enhances the mental, emotional, and physical well-being of community

Various programs including:

Community Connection Services

• first point of access for clients and caregivers seeking triage services, intakes,
  referrals
• support with system navigation

Nurse Practitioner-Led Clinic
Health care to individuals and their families who do not have a family doctor, including

• specialized mental health care to diagnose, monitor and treat symptoms of mental illness
• cardiovascular health
• Diabetes prevention and management
• chronic disease management
• cancer screening
• HIV, STD, TB testing
• complete laboratory services
• medication management and Clozapine services
• immunization program
• smoking cessation and respiratory health program
• coordinated care planning
• sexual health
• prenatal health care, well-baby care
• Telemedicine - CMHA nurse assists clients in connecting with their care providers through the use of video technology

Case Management Services

• work with individuals with serious mental illness who require support to live and work in the community
• promote independence, utilizing goal-oriented supports, advocacy, and system navigation

Community Homes for Opportunity (CHO)

• recovery-oriented person-centered supportive housing program for people with serious mental illness who may require 24 hours supportive care

Assertive Community Treatment Team (ACTT)

• mobile, multidisciplinary, team-based intensive services
• after hours on-call phone support allowing for 24-hour, 7 day a week availability and provided on a long-term basis with flexible degrees of intensity
• delivers comprehensive services to individuals in relation to their everyday lives, providing treatment, rehabilitation, support and crisis activities

Community Treatment Order Service (CTO)

• intensive case management support to individuals with treatment orders
• provided by nurse case managers
• partnership service with Lakeridge Health Network, Ontario Shores Centre for Mental Health Sciences

COVID19 -- Resource rooms open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs back to regular hours

Variety of programs and services that help individuals, families and youth

Active Parenting Program a video based program guided by a JHS facilitator helps parents of 5-12, and teens, break down communication barriers and enhance the quality of family life * programs available between September and April

Employment Services to assist any job seeker with their resume, cover letter, job search, skills upgrading and more. Ask about our Ready to Go program for youth up to age 30 which has pre-employment training and certifications followed by a paid job trial

Extrajudicial Measures Program community partnership to assist in the delivery of the Youth Criminal Justice Act

Clarington Youth Centres (Courtice, Bowmanville, Newcastle) teen drop-in program in Bowmanville * youth up to the age of 18, after school recreation space, skills development, community volunteer hours opportunities

Group Counselling Anger Management for adults and young adults * Dads Aiming for Direction and Support (D.A.D.S.) helps fathers gain skills they need to nurture their children * Active Parenting groups for parents of children 5-12 and teens, Cooperative Parenting and Divorce. Continuous intake except in July/August

Housing work with clients to find permanent, adequate and affordable housing * eviction prevention, landlord and tenant education * maintains a registry of landlords with rental space available * assistance with personal identification (ID)

ID Clinic Identification replacement clinic, applications for birth certificates for all parts of Canada

Income Tax help for low-income persons * available only in March and April

Inmate Return persons from Durham nearing release may request assistance for planning their return to Durham

Learning Alternatives
Non-credit upgrading program for adults who wish to improve reading, writing, math and computer skills in preparation for employment, apprenticeship, secondary, post-secondary or independence goals * one-to-one instruction is provided in a small group setting * offer flexible schedules and provide year round intake and assessment

Project X Change needle exchange program for intravenous drug users * old needles can be handed in for safe disposal * condom and safe sex information available * connections to rehab programs and counselling * Naloxone kits and nasal spray refills are now available for opioid overdose * PLEASE NOTE this program is NOT available on weekends

Public Speaking Presentations available to present to community groups, agencies, schools, media, service clubs, churches etc * topics include drugs and alcohol, suicide, sexual abuse, the prison system, violence, employment, housing issues * able to speak about any program the JHS delivers

Record Suspension assistance with process formerly known as a 'Pardon' available at Whitby, Oshawa and Bowmanville locations

Residential Program designed to develop independent living skills in person aged 15 and over * participants share in the responsibility for meal planning, grocery shopping and other life skills needed for a home

Womens Drop-In Program drop-in program for persons involved in the sex trade providing access to support, information, laundry/showering facilities, and community referrals

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff * Oshawa and Whitby Residential services and Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

Programs and services that serve the mind, body and spirit of women from birth on

• supportive and emergency housing
• shelter for abused women
• support to locate permanent housing in the community
• information and referral services
• affordable, recreational and wellness programming

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff * Oshawa and Whitby Residential services and Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

COVID19 - open with capacity of 8 beds * youth encouraged to connect for options and supports * contact the shelter Monday-Sunday 24 hours at 905-239-9477 or contact@durhamyouth.com

8-bed emergency shelter for homeless youth

• shower and washroom facilities, hygiene products, clothing
• meals, food bank
• assist youth in finding permanent housing
• housing outreach and support
• assistance obtaining benefits and advocacy negotiating social service system
• access to telephone and internet
• intensive case management

COVID19 - Resource room open for drop in, computers available for use for housing and employment related needs * Harm Reduction Programs continue to operate, although differently to ensure the health and safety of clients and staff

Services offered include

• assistance and support with housing search
• support with eviction prevention and mediation with landlords
• assistance with forms including applications for housing stability funds and rental applications
• information and referrals to JHS programs and services and other community resource
• Canadian birth certificates

Program to prevent homelessness by helping clients find and/or maintain housing

• meet clients within their community
• provide support and referrals to access community resources and income supports
• education about Residential Tenancies Act, and tenant rights and responsibilities
• provide basic budgeting support and workshops
• advocacy and mediation services on behalf of clients with landlords or Landlord Tenant Board
• informal counseling for clients in financial or housing crisis
• aid clients with application process for Housing Stability funds for rental deposits, moving costs and utility or rental arrears where necessary
• help clients to obtain ID
• follow-up support as needed
• outreach to landlords, support workers and other community agencies

COVID19 - Building is closed but meeting with clients digitally and still offering all services * new clients are welcome


Community Homelessness Prevention Initiative (CHPI) assists people

• to find housing
• access and apply for housing support services and subsidies
• advocate with landlords
• with support at Landlord Tenant Tribunal
• by providing harm reduction services and supports

Assistance applying for social housing

• help resolving landlord/tenant disputes
• counselling, workshops and support groups of interest to Aboriginal tenants
• information and referral to general services

Offers assistance to individuals and families who are homeless, require housing help, or are facing eviction to arrange more secure housing * Services include:

• completing applications for social housing
• annual rent reviews
• eviction prevention
• furniture bank referrals
• income supports
• budget maintenance
• housing stabilization
• tenant rights and responsibilities
• rental housing lists
• crisis and emergency information

Provides referrals to Scarborough Furniture Bank for residents of Scarborough who qualify.

Culturally-based programming with focus on community capacity building, empowerment and self-determination

• sweat lodge ceremonies
• visiting elders
• drop-in services

Children and Youth Programs

• after school programming
• social and recreational activities
• breakfast program
• traditional dance
• homework club, summer camp, girls group
• youth drop in
• high school equivalency (GED) for youth 18-20 years

Parent and Family Programs

• addictions counselling, individual and family counselling
• case management
• support group
• housing workers
• community kitchen
• parenting skills classes
• Indigenous EarlyOn program -- parent-child drop in for children birth-6 years

Services include:

Housing Stability Program

• rental arrears and/or utility or energy arrears
• last month's rental deposit
• moving costs for those that move to secure more affordable accommodation
• assistance with rental arrears, moving cost, and utility arrears

Access to Affordable Housing

• staff assist to locate units available in the communities that clients wish to live
• assist with rental applications, completion of a standard lease and connecting clients with housing providers
• market rent and rent-geared-to-income (RGI)

ID Replacement

• year-round I.D. replacement for birth certificates
• staff assist with processing application information and will provide payment for the document
• expedited birth certificates will not be expensed by North House
• birth certificate replacements available to both clients, and their child if required

Income Tax

• complete taxes for the current year and 10 years prior
• e-file to CRA

Landlord and Tenant Board (LTB) Support

• staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB
• staff can attend scheduled hearings as emotional and moral support but cannot speak on client's behalf

Landlord Engagement

• Opening Doors in Durham Region where landlords may be eligible to receive a signing bonus of up to $1,000 to provide permanent, affordable, and supported housing solutions to the communities in north Durham Region

Low-Income Energy Assistance Program (LEAP)

• assistance with arrears of electricity or natural gas bill and facing possibility of disconnection

Ontario Electricity Support Program

• lowers electricity bills for lower-income households
• provides a monthly credit to eligible customers based on household income and household size
• credits are applied directly to eligible customers' electricity bills

Short term emergency shelter includes case management and referrals to community agencies, assistance in finding housing, and workshops about housing readiness, life skills and employment

• children, youth and adult programs
• Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

Pregnancy Support Program
For at-risk couples, admitted at 6 months of pregnancy

• prenatal supports
• counselling

COVID19 Housing and other workers can be reached by telephone, fax or email; group programs, and community support and outreach offices temporarily closed

Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks, including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities

• information, referrals, community links including immigration and legal information
• family advocacy
• individual and group support
• workshops and seminars
• community development and outreach

Transitional Housing Support Program
Includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions

• safety planning, crisis support, advocacy
• connections to community resources
• assistance with finding furniture and household items

COVID19 -- contact organization for current COVID policies


Settlement services for immigrants and refugees

• individual, family and youth counselling
• information and referral, housing search assistance
• assistance with government forms, translation and intrepretation
• refugee settlement information and assistance
• youth outreach, volunteer opportunities
• employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops

COVID19 Restrictions in effect, call for information on specific programs and services

Range of community support services including information, decision support and referrals to community mental health programs and services; case management services and Community Treatment Order (CTO) case management services; transitional support program for youth 16-24 years; women's health and wellness groups, including culturally-specific newcomers groups; family support and education; ASIST Applied Suicide Intervention Training; public education

Employment Services
Comprehensive employment assistance, employment preparation, job coaching, and employment placement and support

Housing Services
Access to housing outreach worker, case management and affordable supportive housing

Mental Health and Justice Crisis Prevention Program, 416-458-9466, fax 416-289-6843 (referrals)
Assistance for individuals at significant risk of incurring criminal charges, including access to mental health services and supports; home or community location visits

Mental Health Court Support and Diversion Program, Metro East (Scarborough) Court, 416-285-4177
Diversion of individuals from court system to mental health and community support services; court support worker assistance; consultation available for individuals who do not qualify for diversion

New Dimensions and East Metro Assertive Community Treatment Team (ACTT)
Community treatment, rehabilitation and support services for individuals with serious mental illness

Rehabilitation Action Program (RAP)
Intensive, culturally sensitive case management for individuals who experience linguistic and cultural barriers to accessing services

Seniors services

• friendly visiting, telephone assurance
• congregate dining
• information, referral and counselling on seniors' issues such as housing and government programs
• weekly wellness program, social and recreation programs

Homeless Drop-In and Services

• meal program -- breakfast, hot lunch, snacks
• access to computer and internet
• access to phone
• laundry available on-site
• individual support and informal counselling
• information and referral

Health programs

• foot care and general nurse
• harm reduction supplies

Safer Opioid Supply (SOS) program -- case management for those with opiate dependency, group supports, and public education workshops in the community

Housing programs

• housing assistance via rental listings and assistance applying/updating subsidised housing application

Member Agency of Toronto Drop-In Network (TDIN)

Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation

• capacity 92
• access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
• pet friendly environment

COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website


Advocates for and provides support and services to children, youth and adults with an intellectual disability

Children and Youth

• information on early childhood programs, school placement, registration, education plans
• help in accessing funding and programs
• development of a plan to ensure consistency between home, school and community programs
• employment programs for youth

Adults

• skills development including literacy, money management, social skills, and travel training
• job placement
• Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy

Families

• Family and parent support groups
• in-home consultation and collaboration with other professionals to plan for services

Residential Services

• supported group living
• supportive home share
• supportive independent living
• LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility

Respite Services

• adult fee-for-service programs
• residential respite for children and adults
• summer camps

ConnectABILITY, www.connectability.ca -- online information, tools and workshops for people with a developmental disability, their families and support networks

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.

Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.

Services and Programs:

• Nursing Clinic - Scarborough East
• Nursing Clinic - Scarborough North
• Scarborough Health Network, Birchmount Site
• Scarborough Health Network, Centenary Site
• Scarborough Health Network, General Site
• School Health Support Services

Community Access Services

• Commissioner of Oaths
• computers, internet access, fax, photocopier
• income tax clinic
• Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone

Harm Reduction Services -- individual and community support or information about opiate use and addiction, addiction counselling, counselling and case management, harm reduction supplies (mobile and fixed site)

Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing

Street Outreach Services

• mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
• provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing

Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, income tax clinic, budgeting, mobile community financial worker

Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough

• distribution of safer sex tools, community referrals and informal case management
• access to sexual health testing appointments

Drop-In North

• breakfast, snacks and hot lunch
• showers, clothing
• access to computer
• locker storage (up to 3 months)
• information and referral
• individual support and informal counselling

Medical Clinic

• foot care and general nurse
• biweekly for people who are experiencing homelessness
• not primary care, call 416-321-6912 ext 232 for appointment
• harm reduction supplies

Housing Hub

• support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing

Member Agency of Toronto Drop-In Network (TDIN)