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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Safety Network Durham
Office: 905-432-7233Office: 1-877-723-3905
Bethesda House 24-hr support line : 1-800-338-3397
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Formerly known as DRIVEN
COVID19 - All support is currently provided virtually, by phone or video
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site Services - subject to change
COVID19 - All support is currently provided virtually, by phone or video
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site Services - subject to change
- abuse/violence counselling, sexual violence counselling
- parenting support in regards to children witnessing/experiencing abuse, advice and support of Durham Children's Aid Society
- help developing plan to safely leave, safety planning, injury documentation, admission to shelter
- family law support and guidance
- connection to government financial assistance, help identifying housing options, support in completion of subsidized housing paperwork
- quarterly hygiene bags for those in financial need, clothing vouchers, access to language interpreters, and referrals to other needed supports
- legal support, legal consultation with family lawyer
- Legal Aid Ontario certificates and summary legal advice (if eligible)
- admission to shelter
- young parent support services
- employment support
- specialized addictions counselling
- HIV, sexual health, and drug use information and support
- culturally specific services, Settlement Services for newcomers to Canada
- monthly food boxes for those in financial need
- financial assistance to address immediate safety concerns (if eligible)
- police support
- Outreach Services, a service of the Student Association at Durham College/ UOIT, and other referrals
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Credit Canada Debt Solutions, Scarborough Town Centre Branch
1-800-267-2272 Office: 416-228-3328 ; 416-228-DEBT ; 647-427-8478
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Community Access Services
Housing Hub
Medical Clinic
- Commissioner of Oaths
- harm reduction supplies/support
- homeless services and drop-in
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub
- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Medical Clinic
- biweekly for people who are experiencing homelessness
- not primary care, call 416-321-6912 ext 232 for appointment
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
- breakfast, snacks and hot lunch
- access to computer
- locker storage (up to 3 months)
- information and referral
- individual support and informal counselling
- Harm Reduction Supplies and Service (mobile and fixed site) -- including clean needles, crack pipes, condoms
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Community access services, community engagement, food security programs, Financial Advocacy and Problem-Solving (FEPS) program, seniors programs and youth programs
Food Security Programs -- community gardens * cooking clubs * trips to local farms
Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, seasonal income tax clinic, mobile community financial worker
Community Access Services -- internet access, fax, photocopiers, holiday gift partnership
Youth Programs -- outreach worker youth 12-21 yrs
Food Security Programs -- community gardens * cooking clubs * trips to local farms
Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, seasonal income tax clinic, mobile community financial worker
Community Access Services -- internet access, fax, photocopiers, holiday gift partnership
Youth Programs -- outreach worker youth 12-21 yrs
- Youth Violence Prevention 12-24 yrs
- peer mentors for 13-18 yrs
- after school drop-in and homework club
- cooking program
- summer break programs for 7-12 yrs
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Personal money management including debt assessment, credit counselling, budgeting assistance and debt repayment options
- mediation between debtor and creditor
- consumer debt repayment programs
- consumer credit education including online resources
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This is a virtual office
Debt management and consolidation programs
Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Debt and money management programs and education
- credit and budget counselling, debt management programs for individuals, couples and families having financial and credit management issues
- delivers services to the Community Service Order for Adults and the Youth Diversions/Referral Programs (through police referrals only)
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Financial empowerment counselling, one-on-one with trained financial counselors
- help to accessing and restoring government benefits
- debt management
- financial literacy workshops including budgeting and money management, debt and credit management, low-income retirement planning
- support to open a Registered Education Savings Plan through SmartSaver RESP guide
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Credit Canada Debt Solutions, Head Office / North York Office
1-800-267-2272 Office: English 416-228-3328 ; 416-228-DEBT ; French (SOS Dettes) 1-866-615-1226
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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National Consumer Relations Centre
Customer Care: 1-800-871-3250 Free reports: 1-800-465-7166
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Retains credit history files and scores for consumers
Prepares credit history files for commercial clients
Online resources, educational materials and products
Prepares credit history files for commercial clients
Online resources, educational materials and products
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Community services
- recreation, fitness centre and personal training
- education, social and cultural programs
- workshops and computer classes
- special events
- lunchroom
- library
- day and overnight trips
- financial counselling and legal advice
- foot care
- esthetics, naturopathic, hearing aid and dietitian clinic
- income tax clinic
- volunteer opportunities
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The Family Services is committed to care for the physical and spiritual needs of individuals.
Programs & services include:
Programs & services include:
- Lunch Programs
- Coats for Kids
- Back Pack Program
- Homelessness Assistance
- Emergency Housing Assistance
- Food Cupboard
- Christmas Assistance
- Children's Adventure Camp
- Moms & Tots Camp
- Emergency Disaster Services
- Emergency Transportation Assistance
- Furniture/Clothing/Bed Referral Assistance
- Celebrate Recovery (Addictions Withdrawal Program)
- Health Bank Program
- Community Outreach Program
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Parent/Caregiver & Children Programs
- drop-in hours
- toy and resource lending library
- structured recreation programs for parents/caregivers and children newborn to age 5
- child care registry
- homework help and recreational activities
- summer and March break day camps
- workshops, seminars
- Saturday and evening courses for adults
- income tax clinic (March-April)
- financial planning clinic by appointment
- computer lab with Internet access open to the public
- English conversation circle
- luncheon club
- day trips
- social and recreation activities
- osteo exercise
- cards club
- computer courses
- information and referral
- volunteer opportunities
- room rentals
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COVID19 -- shelters and respite centres run by agency open
Numerous services including:
For Seniors:
- takeaway breakfast available Friday 10 am at 30 St Lawrence
- takeaway dinner available Monday, Tuesday, Thursday 6 pm at 30 St Lawrence
- no communal dining
- meals on wheels open, call for details
- some programs remain remote, other have begun in-person activities, check website for details
Numerous services including:
- social, recreation and education programs for low income residents of all ages
- summer day camp
- Growing Up Healthy Downtown (see separate entry) -- for families of young people in Regent Park
- English as a Second Language (ESL) classes
- breakfast program Friday 10 am
- assistance with budgeting, identification, government forms Monday-Friday 1 pm-4 pm
- income tax clinic February-April
- community development
- youth health promotion worker
- Employment Services including Literacy and Basic Skills
- Member agency of Toronto Drop-in Network (TDIN)
- individual or group lessons
- fees on a sliding scale
For Seniors:
- social, recreation and fitness programs
- health education
- home support services -- home help, van shopping, list shopping -- fee
- escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance -- free
- Mandarin Outreach -- including settlement and newcomer services, social and cultural events, support groups and workshops
- includes personal care, essential homemaking, emergency response, and care coordination
- 4 participating buildings -- Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op, New Hibret Co-op
- one-on-one peer counselling
- social, recreational, and educational activities
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Credit counselling, debt management and consolidation programs
- money management education and budgeting assistance
- information and referral
- online resources on consumer debt and money management, including
myMoneyCoach - webinars and workshops
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Community support
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
- financial literacy skills
- landlord and tenant mediation
- follow-up support and community links
- grants to low-income households who are in rental arrears or need to move into more suitable housing
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
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COVID19
Drop-in crisis centre
- staff will be on-site to answer phone calls
- drop-in program closed until further notice
- phone check-ins with clients, will ensure essential medication support is provided
Drop-in crisis centre
- mental health case management and crisis intervention
- recreation and craft activities
- daily breakfast 8:30-10 am, and lunch 12 noon-1:30 pm
- telephone, shower and laundry facilities, ID clinic, voluntary trusteeship service
- medical clinic -- several days
- outreach services including substance abuse support
- liaison with other community agencies and government services
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Community services
Children's programs
Youth programs
- counselling information and referral services
- volunteer tutors for children and youth
- voluntary trusteeship program
- free Internet access
- seasonal income tax clinic
Children's programs
- social and recreation activities after school program summer day camp
- Kidz Klub
Youth programs
- social recreation arts and education activities
- Boyz 2 Men -- dance club/li liweekend activities
- GEMS (Girls Empowerment for More Success) Jr.-- sports leadership arts and social activities homework help games outings and group discussion
- weekly group program including life skills, information and support in several languages
- East African Women's Circle, violence prevention program
- conversation club
- free childminding available
- family support program -- counselling on family issues
- Monday, Wednesday 12:30 pm-3:30 pm
- persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
- $10 for 3 months
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Support centre * peer support * caregiver support * art therapy, Brain Fog, cancer exercise, Healing Journey * family programming, yoga, meditation, relaxation, visualization * bereavement support, gay/lesbian support * lending library, monthly speaker series
Money Matters Resource Centre -- case management and information on government and employer-based income replacement programs
Long-Term Disability/Employment Law Clinic -- eligible clients receive pro bono summary advice from lawyers regarding the impact of cancer on employment matters such as disclosure at work, duty to accommodate, or understanding long-term disability benefits
Financial Advice Clinic -- eligible members discuss asset use and financial planning with a Certified Financial Planner
Money Matters Resource Centre -- case management and information on government and employer-based income replacement programs
Long-Term Disability/Employment Law Clinic -- eligible clients receive pro bono summary advice from lawyers regarding the impact of cancer on employment matters such as disclosure at work, duty to accommodate, or understanding long-term disability benefits
Financial Advice Clinic -- eligible members discuss asset use and financial planning with a Certified Financial Planner
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Financial literacy -- unbiased and independent online financial tools, programs, information and blogs
- www.InspireFinancialLearning.ca -- financial literacy programs and tools for teachers, students and parents
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Corner Drop-In
- breakfast, lunch
- showers, laundry, phones, mail services and computers
- assessment and support of OW/ODSP/CPP applications
- identification and legal support
- community nurses
- vaccination clinic
- psychiatrist
- primary care
- general practitioner
- case management
- safer drug use supplies
- overdose prevention site
- information and referral for issues related to HIV/Hep C
- money management assistance
- harm reduction
- follow-up support services for participants referred through the Streets to Homes program
- housing support and referral
- housing Connections Community Partner
- supportive housing for chronically homeless men
- application through CASH
- support, employment readiness and job matching services
- employment, volunteering and educational opportunities
- Acudetox, social action, mindfulness meditation and wellness group
- Sunday afternoon movie
- peer supports
- social, recreational and volunteering opportunities
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COVID19
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Adult drop-in
- hot lunch and coffee/tea to go
- drop in centre open, limited indoor seating due to physical distancing Monday-Friday 10:30 am-12:30 pm, Sunday 5 pm-6 pm
- take away meals available Monday-Friday 10:30 am-12:30 pm, Sunday 5 pm-6 pm
- 1:1 support 9 am-12:30 pm
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Adult drop-in
- take away meals with snack and beverage
- laundry and washroom access
- 1:1 client suport including housing help, voluntary financial trusteeship (open for referrals), information and referral
- clothing bank -- 2nd and 4th Wednesday of month 9 am-10:30 am
- women's group -- 1st and 3rd Tuesday of month 1 pm-2 pm
- men's group -- Thursday 12:30 pm-2 pm
- movie day -- 1st and 3rd Monday 12:30 pm-2 pm
- walk in COVID-19 vaccine clinic -- Monday 9:30 am-11:30 am
- nursing services -- Friday (resuming October)
- dental clinic -- call for eligibility criteria and appointment, ext 290
- Alcoholics Anonymous and Narcotics Anonymous, call for information
- Sunday dinner 5 pm-6 pm
- Sunday worship service 6 pm-7 pm
- 1:1 counselling support Monday-Friday 9 am-12 noon
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A Place Called Home, Lindsay
1-866-520-2689 Office: 705-328-0905
Crisis: 705-928-2543
Crisis: 705- 328-0905
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Homeless Services (Family & Singles Hostel Services) Shelter
- Provides shelter, 3 meals a day, 24 hour support. Referrals to appropriate services and advocacy with other agencies. The homeless shelter is located in the town of Lindsay.
- Trustee available for youth who are Ontario Works recipients 16 to 24 years old, and Adults who feel they need more financial support managing their funds. Supports in special circumstances (special needs) as well.
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