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Located near Oakville
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There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
To avoid long distance charges to a Halton Healthcare hospital, just dial local hospital number and request to be transferred
905-338-4138
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- answer concerns regarding the care at Oakville Trafalgar Memorial Hospital (OTMH), Milton District Hospital (MDH) or Georgetown Hospital (GH)
- the service is available to all inpatients, outpatients, clinic patients, Emergency patients and the community
- Patient Relations Advisor is available and will listen to patients and family members and offer recommendations about the steps which can be taken in resolving their concerns * facilitate effective communication between the patient and their health care team
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There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
Suspected food-borne illnesses, complaints of unsafe food handling practices and food recalls are investigated by Public Health Inspectors
- conducts surveillance and inspections of food premises that sell or serve food to the public to ensure regulatory standards are being met
- responds to reports of food-borne illnesses or outbreaks, unsafe food handling practices, food recalls, adulteration and consumer complaints
- liaises with special event coordinators and food vendors to ensure adherence to safe food handling practices at special events within Halton
- provides information, support, and food handler training and certification for businesses and the public on how to handle food safely
- discloses food safety inspection results by posting results at the food premises and online
Food premises such as restaurants, take outs, day care centres and institutions are inspected regularly
Website contains information regarding:
Sets and enforces the licensing, educational and ethical standards of the profession, in the public interest
- any immigration consultant who provides Canadian immigration and citizenship services, whether domestically or abroad, must be licensed by the College
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Burlington, ON, L7M 3Y2 (14km)
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
Customer Service: 905-615-4311
Employee Directory: 905-615-3200
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- building permits
- inspections and zoning
- emergency and disaster preparedness
- environmental protection
- garbage/recycling collection and complaints, including reports of illegal dumping
- human rights
- housing standards and complaints (apartments and rooming houses)
- marriage licenses and wedding chambers
- noise complaints
- pest control
- property taxes
- road maintenance and traffic information
- water and sewers
- for more information CLICK HERE
Outdoor Maintenance Subsidy -- financial assistance program for seniors 65+ who receive Guaranteed Income Supplement or those receiving income support as a person with a disability; yearly subsidy to assist with paying for outside maintenance, including yard, garden, trees and lawn care, and snow removal; for detailed eligibility criteria and application see website, www.mississauga.ca/portal/cityhall/outdoor-maintenance-subsidy
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There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
- answers consumers' inquiries
- mediates complaints arising from purchases from registered travel agencies
- claims against the Ontario Travel Compensation Fund
- cessation of an airline or cruise line
- has jurisdiction over municipal, regional and provincial police officers in Ontario, as well as special constables employed by the Niagara Parks Commission and peace officers with the Legislative Protective Service, anyone the SIU is mandated to investigate is referred to as an 'official'
- investigates incidents involving officials where there is a serious injury, death, allegation of sexual assault or discharge of a firearm by an official at a person
- objective of every investigation is to determine whether there is evidence of criminal wrongdoing on the part of the official
First Nations, Inuit and Metis Liaison Program - geared to providing culturally sensitive guidance in the Unit's approach to incidents involving First Nations, Inuit and Metis persons or communities
Outreach Program - participates in community events and educational sessions
Director's Resource Committee (DRC) - helps address community concerns and assists the SIU to improve relations with the public
Independent of any police service and operates at arm's length from the Ministry of the Attorney General
- sets standards for certification and licensing
- investigates complaints about real estates agents and brokers
Spills Action Centre: 416-325-3000 ; 1-800-268-6060
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- online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues
- videos
- on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, passenger ropeways (ski lifts), and upholstered and stuffed articles
- administers the certification of occupations regulated under the Act
- facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process
- does not investigate, adjudicate or arbitrate claims
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There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
Areas of enforcement include:
- yard maintenance
- snow removal
- illegal dumping
- trees
- business and establishment licensing
- signs
- property standards including zoning and fencing
- special noise, heat, and public nuisance by-laws
To file a public complaint:
- Attend a police stations and speak to the on-duty Staff Sergeant or request a standard Public Complaint form.
- Submit a written complaint by mail to Hamilton Police Service, 155 King William St., Box 1060 LCD 1, Hamilton ON L8N 4C1.
- Submit online through the Office of the Independent Police Review Director at www.oiprd.on.ca
The role of the Landlord and Tenant Board (LTB) is to:
- resolve disputes between landlords and tenants through mediation or adjudication
- resolve eviction applications from co-ops
- provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)
The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.
Office: 905-572-2201
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Advocates provide services that are free, confidential, follow the patient's requests, and are independent from the hospital, and help patients who have concerns about their care, treatment, or quality of life.
Patients in a facility with an advocate can request help with:
- navigating the hospital system
- resolving concerns and negotiating with hospital staff
- referrals to outside community agencies and resources, if necessary
- making informed decisions
- maintaining responsibility for their wellness and recovery
- being involved in all decisions which affect their care, life and treatment
ServiceOntario Main Call Centre: 416-326-1234
ServiceOntario Main Call Centre: 1-800-267-8097
Health Cards: 1-888-376-5197
Driver and Vehicle: 1-800-387-3445
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Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible
Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE
LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022
Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
- Ontario Photo Card provision, renewal or replacement
- fishing and hunting licences
- Outdoors Cards (ID cards which in most cases need to accompany licences)
- Outdoors Card Centre 1-800-387-7011
- commissioner of oaths
- authentication of documents
- birth, marriage and death certificates and registration searches
- information and forms for filings, payments
- online child care finder includes licensing reports
- assesses licensed programs in accordance with the Child Care and Early Years Act
- investigation of complaints
- information and assistance for those with intent to provide licensed child care
assures quality of member's service * investigates complaints concerning the
professional conduct of members * maintains a public register of members