Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Professional Study Courses to earn a Recognition of Achievement (ROA) or a Sheridan Certificate are available in subject areas including:
- Fine Arts, Media and Design
- Language Communication and Culture
- Professional Development
- Liberal Arts and Science
- Engineering Sciences and Environment
- Information Technology
- Health and Community
- Entrepreneurship
- Human Resources
- Operations and Systems
- Administration
- Accounting and Finance
- Marketing and Sales
Community Day Services:
- XCEL: offer a variety of activities, creating exciting opportunities for people to develop their skills while building relationships with others * offered Mon-Fri, 8:30am-4pm * contact Julie Bisbicos, Day Services Manager at 905-464-5838
Residential Services
- supported independent living: offers varying amounts of support to people where they live based on their individual needs
- 24 hour support: provides support for up to 5 people residing in a group living setting
Employment services:
- helps individuals to find/maintain employment in the community
- job coaches work with the person and employer to achieve successful employment in the Oakville area
- job coaches also provide support for a volunteer/work experience, work training and/or situational assessment
Summer Respite:
- provides a safe and caring environment for children and young adults between the ages of 5 to 21
- activities include games, music, sports, arts and crafts and life skills
- contact Neil Rogers, 289-795-5130
Senior Connections:
- funded by New Horizons Seniors Program
- offers adults 55+ the opportunity to attend recreation and leisure activities that promote health and wellness and foster relationship building with community members
- contact Neil Rogers, 289-795-5130
Services and Programs:
- Community Participation Supports - Day Services
- Residential Services
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
The website's E-Learning page outlines details of the courses and provides registration information including online registration
The Centre has partnered with Seniors Life Enhancement Centre to offer respite at no charge to persons requiring care while caregivers attend an education session
Visit Website
The service offers a number of community initiatives for youth in Halton Region:
Children's Safety Village
- a miniature town with buildings, paved roads, traffic signals, railroad crossing and sidewalks on a 1.5 acre site adjacent to Police Headquarters
- free field trips to Kindergarten, Grade 2 and Grade 3 classes in Halton Region
- village is not open to the general public
- for more information visit the website or contact Sgt. Ric Judson at 905-878-4747 ext 4727 or email richard.judson@haltonpolice.ca
PEACE (Police Ethnic And Cultural Education Youth Leadership Program)
- for high school students
- students improve their cultural proficiency, communication and leadership skills
- for more information visit the website, contact your High School Liaison Officer or call Cst. Ron Ferlin at 905-825-4747 ext 5169 or email ron.ferlin@haltonpolice.ca
Youth In Policing Initiative (Y.I.P.I.)
- available to six high school students annually
- students participate in various sections of the police services, support community initiatives and learn valuable life and employment skills
- for more information visit the website
- advises HRPS on how policies, programs and outreach are impacting youth living in Halton Region
- assists in shaping current programs and initiatives in a way to enhance and better support and serve youth in the community
T.R.A.C.K. (Teen Random Acts of Community Kindness)
- a volunteer program for youth ages 13 - 18 who want to work with police to make a difference in their community
- participants work alongside police officers and community partners to help promote sustainable life-skills, self-esteem, leadership, diversity, kindness, respect, trust and responsibility while completing fun and meaningful acts of kindness
- registration is required and a waiver must be completed
- for more information contact Cst. Ron Ferlin at 905-825-4747 ext 5169 or email ron.ferlin@haltonpolice.ca
An innovative not-for-profit social enterprise focusing on partnership, mentorship and workforce development
- work to build stronger connections between educators, employers and the students who will make up our future workforce
- deliver an interactive and informative Career Awareness Program, facilitate meaningful experiential learning opportunities, host inspiring community events, and manage multiple online communities with a focus on workforce development
Major programs and services:
ApprenticeSearch.com:
Online matching service that connects job seekers and employers in the skilled trades
- supports a variety of job seekers, including 0-year to 4th year apprentices, and also 'non-apprentices', such as individuals looking for trades experiences and general labourer roles
- Job Coaches help ready candidates for their next role, and provide candidates with necessary basic certifications, PPE and employment skills training
- Job Developers provide services to the employers who are hiring, including screening/shorting listing candidates and intentional matching for posted roles on our site
Career Development Lab:
Career Centre provides programs and services that support students as they prepare to transition into high school, allowing them to imagine a post-secondary pathway that will set them up for future success
- interactive and student-driven Career Awareness Program provides students with access to current information on a wide range of career options for a variety of learners
- complements and extends career/life planning beyond the classroom and is designed to support students as they prepare to make the transition to secondary school
Virtual Career Lab:
Lab icludes activities, resources, and relevant information in order to make informed and inspired career decisions
- modelled after the in house Career Awareness Programming, which has been serving students across Halton for almost three decades.
Women as Caeer Coaches:
An evening event that brings together young women from the community with adult mentors from all pathways
- over dinner, youth and mentors have the opportunity to engage in informal mentorship conversations, listen to a line-up of inspiring spotlight speakers, and participate in a panel discussion on career pathways
Options Training Program -- social enterprise which operates as a retail printing and business services store * participants take part in all aspects of store activities and receive training in customer Service, operating a cash register,faxing, scanning, binding and collating and sorting and logging of parcels
Art and Media Program -- an outlet for participants to express themselves through art * program covers many mediums and will occasionally include guest facilitators * art work will be featured in quarterly Port Credit newsletter * also offers a retail space for participants to display and sell selected pieces of art * a percentage of sales will be shared
In the Kitchen Program -- training in kitchen safety, cooking techniques, professional hygiene/sanitation practices and proper practices for serving food * students will help organize and run catering functions and gain experience on the job while also earning money through profit sharing
Visit Website
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Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation
- on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
Community Connections -- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Skills training and financial support for laid-off workers
Services for employers
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- paid pre-employment services
- job matching, paid job placements with placement supports for participants and hiring incentives for employers
- mentorship, education and work transition supports
Summer job opportunities and part-time job placements during the year
Program also offered at Black Creek Community Centre, 2202 Jane St, room 5; call for detail and to make an appointment 416-922-2672
Skilled Trades Training Programs:
* designed to give clients the skills and experience they need to begin a career in the Skilled Trades
* a combination of in-class and hands-on shop floor training with a focus on developing both technical skills and critical employability skills
* programs are run in a fully equipped facility and are designed to get clients into the workforce fast
* all programs include Job Search Assistance
Programs include:
* Ontario Adult Apprenticeship Program
* Get in Gear
* Home Renovation for Newcomers
* Industrial Millwright Mechanic & Electrical Pre-Apprenticeship Program For Youth
* Women in Skilled Trades (WIST): Enhanced General Carpentry
Mississauga, ON, L5A 3R8 (15km)
Services for adults include:
Residential Accommodations
- provides residential support to adults with developmental disabilities
- homes located in Acton, Milton and Georgetown
- people receiving support can share a home with up to four other people
- 24-hour care is provided by staff on a shift-rotation basis
- residential services include: assistance with day-to-day routines * development of skills in meal preparation, household responsibilities, shopping, budgeting, and all aspects of daily living * administer medications and treatments * medical, dental and specialist consultations and follow-up * leisure and recreational activities
Supported Independent Living (SIL)
- provides adults with an intellectual disability living in their own homes with the necessary supports to develop community connections and empowers people to live independently within their community
- tailor to individual's unique needs, abilities, desires and goals
- services include: financial planning and budgeting * medical coordination * meal planning and preparation * apartment management including tenant-landlord issues * organizing social and recreational activities * supporting the involvement of family and friends and exercising one's rights
- for more information contact Pam Pereira at 1-888-941-1121 or ppereira@clnh.on.ca
Job/Work Skills and Opportunities (21+ years)
- provides minimum support services and job opportunities to individuals to enable them to be competitively employed in the community
- assists with job search, job training and maintaining employment
- foundational job skill building such as mock interviews, resume writing, skills assessments, and volunteering help ready individuals for employment
- offered in Acton, Georgetown and Milton areas
- local volunteering opportunities give individuals the framework to build upon skills if they are not quite ready for work
Community Supports + Rec and Leisure Programs
- encourages goal-setting and advancing in areas of interest as well as recreation and leisure activities
- can be offered through the week, evenings and weekends flexibility of services after business hours
- after school respite
- contact Karen Wilson at kwilson@clnh.on.ca or call 905-878-7656 ext 244
The HUB
- offered within Inclusive Supports, the HUB is community-based with an emphasis on communication, recreation, education, volunteerism, and wellness
- This program engages our supported individuals 7 days a week with a focus on assisting those with significant behavioural challenges
Adult Day Program
- Programs in both Milton and Georgetown
- Mon-Fri, 9am-3pm
- Activities include onsite and community fun (cooking, movies, crafts, games, and so much more!)
- Activities are chosen based on participant input and abilities
- Fee-for-service (Passport funding may be utilized)
- For more information please contact passports@clnh.on.ca
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Landscape Ontario's GROW Program seeks to develop, advance and promote Ontario's landscape and horticultural profession by providing specialized training to the sector's workers and firms
GROW New Entrant Training Program:
- Training Program ends March 2023
- prepares eligible participants for entry-level positions in the landscape and horticultural sector
- six-week training program includes four weeks of skills training followed by a paid two-week workplace trial, intended to lead to ongoing employment
ADULT LITERACY & BASIC EDUCATION
Reading, writing, speaking, communication, computation and/or problem solving skills:
* for adults who cannot read or write at a functional level) see Adult Literacy Programs here
* to strengthen functional skills in these areas see Adult Basic Education programs here
SECONDARY EDUCATION
Ontario Secondary School Diploma (OSSD)
* to complete at locations in Halton, see here
PREPARING & TRAINING FOR THE WORKFORCE
Prevocational Training (for people with disabilities, including mental health issues)
Instruction and/or counselling to develop:
* physical and emotional tolerance for work demands and pressures
* personal-social behaviours
* basic manual, academic and communications skills needed to acquire basic job skills
* see Prevocational Training programs here
Career Awareness and Counselling
* Career Awareness (provides information and data about various industries and professions): see here
* Career Counselling (provides information and guidance in evaluating aptitude, abilities and interests, to choose a vocation or career and select the type of training): see here
Vocational Assessment
Tests skills, abilities, interests, personality traits and other attributes for success in different occupational areas or specific positions
* may include programs that allow people to try out jobs for short periods of time to see if there's a 'fit' and, for people with disabilities, determine what supports might be needed to succeed if hired.
* for programs see here
Job Training
* Vocational Education, see here
* On the Job Training, see here
* Computer and Related Technology Classes, see here
Work Experience/Internship Programs
* Work Experience Programs, see here
* Internship Programs, see here
Apprenticeship
* Apprenticeship Preparation, see here
* Apprenticeship training, see here
Job training expense assistance
Financial assistance or loans to help people pay for tuition, books, living expenses, transportation, disability supports, assistance in caring for dependents etc.
* for programs see here
JOB SEARCH
Pre-job Guidance
Provides skills in preparing a resume, job application letters/questionnaires, answering job ads and taking employment tests, tips on appropriate dress, personal appearance and interview techniques, etc.)
* for programs see here
Comprehensive Job Assistance Centres
One-stop centres that may include job counselling, testing and assessment, pre-job guidance, job matching and referral, labour market and career information, information on financial aid for education and training, and referral for job training, transportation, child care, personal and financial counselling, etc.
* for programs see here
Specialized Job Assistance Centres:
Disability-related programs:
* Comprehensive Disability-related Programs, see here
* Supported Employment (job coach works side-by-side with client in workplace), see here
* Centre-based Employment (separate and supported work centres for those with disabilities), see here
Ex-offender Employment Programs, see here
Immigrant/refugee Employment Programs, see here
Indigenous Employment Programs, see here
Summer Employment Programs, see here
Vocational Rehabilitation (for people with disabilities, emotional problems or history of substance abuse), see here
Youth Employment Programs, see here
The centre primarily assists those who are out of work, and youth who are out of school to assess their skills and employment potential
- various programs assist job seekers with their job search activities and on the job training
Major Programs and Services:
Ontario Employment Services:
- an employment experience program
- candidates get the training and experience needed to find a job
- individual employment counselling
- job search techniques
- job placements (subsidized,unsubsidized and apprenticeship)
- educational upgrading
- career focusing
- for more information see separate listing here
Pre-Apprenticeship/Apprenticeship programs:
- candidates experience the trades through free on the job training
- program runs annually
- recruitment begins in January of each year pending funding
Resource Room:
- drop-in or by appointment
- self-directed access to information on careers
- training opportunities
- employment workshops
- job bank
- client phone for job search
Computer services:
Free of charge, available to those using for job search, training and education (including life-long learning)
- computers with Internet
- web-based e-mail
- Microsoft 2016 Word, Excel and PowerPoint
- USB drive/flashdrive/memory stick ports
- FAX (sending only)
- free printing (max. 20 pages per day)
- scanner
- some sites, such as game sites, are blocked
Employment & Upgrading Preparation program:
- assists adults with improving their reading and writing to enhance their employment skills
- training and education
- volunteer opportunities
FoodRescue.ca -- online platform connecting businesses with surplus food products to non-for-profit agencies with food programs
- advance registration required for both food donors and receivers, form on website
- available throughout Canada
- also information on how to reduce food waste at home
Does not distribute food to individuals directly, no food distribution at this location
Computer donations
- donations of new or refurbished laptops, desktop computers and accessories accepted
- drop off or contact the office to arrange for pick-up technology donation form
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Settlement Services
- information and referral, housing and legal assistance
- translation and interpretation
- escort to appointments
- counselling for students, individuals and families, liaising with Children's Aid Society
- youth counselling and parenting sessions
- orientation
- Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
- credential evaluations - referral to World Education Services (WES)
- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
- social and cultural activities
- Ontario Community Participation -- volunteer placement program for Ontario Works recipients
- delivered one on one and in a group setting, both online and in-person
- self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking
- settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship
- full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and require support in obtaining and maintaining employment
- 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral
- 8 to 16 week supported placement with an employer in the community, with ongoing support after completing the program
- placements are in careers such as sales, administration, construction, or trades
Access Centre for Ontario Electricity Support Program
- assistance with applications
- culturally appropriate prevention, education and treatment with outreach and public education to community groups
- individual or group counselling for gamblers or those affected by gambling
- counselling and referral for victims of family violence
Office: 416-233-0055
Visit Website
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Settlement Services
- orientation, information, assessment and referral
- supportive counselling for youth, families and women
- employment and educational counselling
- commissioner for taking affidavits
- sessions on housing, education, health care, social assistance, legal assistance, immigration, citizenship, professional licensing and job search
- confidential short-term counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- full time classes
- childminding for children 19 months-5 years while parents attend classes
- women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
- five-week online course for Ontario Works recipients struggling to find jobs or facing multiple complex barriers to employment.
- after assessment, participants join a 80-hour pre-employment development workshop that includes career exploration and employment skills development
- after workshop, participants have post-hiring support for six months.
- for newcomers including internationally trained professionals and tradespeople
- individual coaching, linking to resources, and employment workshops
- helps women gain the knowledge and skills needed to get a job in the customer service/food service sectors, includes:
- customer service and food sector-based labor market trends
- food and customer service workplace environment; customer service essentials
- how to use a cash register; food handling certification
- understanding employer hiring and screening practices
- job maintenance
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Community Kitchen -- food education programs for youth, women
- entry level food service skills training for newcomer youth who want to work in the culinary sector
- low cost weekly lunch
- community gardening