Searching for Ontario Government Social Assistance Programs

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

Emergency Assistance: Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Temporary Care Assistance for Children: Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

Emergency Assistance: Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Temporary Care Assistance for Children: Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

COVID-19: Some services hae changed in response to COVID-19. See website for information and to apply online.

Helps people with disabilities who are in financial need pay for living expenses, like food and housing.

The program provides eligible people with disabilities with:

Income Support - helps people with disabilities who are in financial need pay for living expenses, like food and housing.

Employment Supports - helps people with disabilities who can and want to work prepare for and find a job.

If a person is receiving ODSP Income support, the individual and their family may be eligible to receive health benefits including prescription drugs, dental care, vision care, medical supplies, transportation to medical appointments.

Extended Health Benefit If someone does not qualify for ODSP income support due to excess income from other sources, they may qualify for the Extended Health Benefit. It may help with the cost of prescription drugs, basic dental care, vision care, medical supplies, transportation to medical appointments, assistive devices including hearing aids.

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

Emergency Assistance: Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Temporary Care Assistance for Children: Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

Emergency Assistance: Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Temporary Care Assistance for Children: Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

Emergency Assistance: Community Services also provides assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Temporary Care Assistance for Children: Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

Provides emergency short-term financial assistance under the Ontario Works Act

Services include:

Ontario Works Assistance:

Financial assistance is provided to persons in need to cover their cost of food and shelter. Any individual over 16 years of age (with special circumstances to age 18) can apply for OW either over the phone or in person at the office. An office appointment is then made with a Case Manager within 4 working days. If the applicant is eligible, a cheque/direct bank deposit is usually issued within 3 to 5 working days after all documents have been supplied and verified

Employment assistance is available to all employable clients in receipt of Ontario Works assistance.

Components negotiated with the client and Employment Case Manager:

• Employment Supports - enables the client to take advantage of available community resources in order to improve their basic education, job-specific skills training, job search techniques and educational upgrading.
• Community Placement - provides the opportunity to volunteer in the community applying existing skills and developing skills, experience and contacts for future employment.
• Employment Placement - permits referral to job placement for those who have good technical skills but limited opportunities.
• Learning Earning and Parenting - for parents, up to the age of 25, who have not obtained their grade 12 education

Discretionary benefits are provided to eligible OW/ODSP recipients and their family members for health-related items.

Child care Fee Subsidy: - program helps families pay for licensed child care and approved recreation programs so that parents/caregivers can work or attend school. Families who qualify will have some or all of their child care costs covered

You may be eligible for help with child care costs:

If you live in Haldimand or Norfolk Counties and have a child (or children) under age 12 (or under the age of 18 if special needs exist), and at least one of the following applies:

• you are employed full or part-time
• you are attending school full or part-time
• you are retraining full or part-time
• you are a parent with special needs, or have a child with special needs, and have been referred by a professional
• you are a parent with therapeutic needs, or have a child with therapeutic needs and have been referred by a professional

Housing and Homeless Prevention Programs: Contact Homeless Intake Line - ext 3134

A program that provides temporary financial assistance to individuals returning to the workforce

If you qualify, Ontario Works Halton can also provide:

Financial Assistance -- to help cover the cost of basic needs like food and housing

• you may also be eligible to receive other benefits including: prescription drug and dental coverage, eye glasses, diabetic supplies, moving costs and employment-related costs
• the amount received depends on family size, income, assets and housing costs

Employment Assistance-- help to prepare for and find a job including:

• education programs
• literacy training
• learning/earning/parenting (LEAP)
• job specific skills training
• employment placements
• community placements

Welfare Fraud Hotline: 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

A program that provides temporary financial assistance to individuals returning to the workforce

If you qualify, Ontario Works Halton can also provide:

Financial Assistance -- to help cover the cost of basic needs like food and housing

• you may also be eligible to receive other benefits including: prescription drug and dental coverage, eye glasses, diabetic supplies, moving costs and employment-related costs
• the amount received depends on family size, income, assets and housing costs

Employment Assistance -- help to prepare for and find a job including:

• education programs
• literacy training
• learning/earning/parenting (LEAP)
• job specific skills training
• employment placements
• community placements

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Provides financial and employment assistance to individuals and families in need. Operates as a division of the Healthy & Safe Communities Department of the City of Hamilton.

Services include:
* Applications for Ontario Works assistance and emergency assistance
* Ongoing Ontario Works case management
* Connection to community agencies/organizations
* Employment counselling and referral

The Learning, Earning and Parenting (LEAP) program is part of Ontario Works and managed by Children's and Home Management Services, another division of the Community & Emergency Services Department.

Ontario Works is a program of the provincial government that is delivered in Hamilton by the municipal government. Learn more about the provincial program at http://www.ontario.ca/socialassistance.

Program offers financial assistance to help individual/family with essential living expenses

• benefits, for individual/family, including prescription drugs and vision care
• help finding and keeping a job, and with career advancement

Program offers two types of support:

Income Support: financial assistance provided each month to help with the costs of basic needs, like food, clothing and shelter

• also includes benefits for clients and their eligible family members
• health benefits (prescription drug coverage, dental coverage, vision care, medical supplies, medical transportation, pregnancy and breastfeeding nutritional allowance, extended health benefit)
• disability-related benefits (assistive devices, additional help for hearing aids and mobility devices, guide dog benefit)
• employment incentives and benefits (employment and training start up benefit, coverage for up-front child care costs, work-related benefit, transitional health benefit, employment transition benefit)
• transition child benefit

Employment Supports: services and supports to help clients with disabilities find and keep a job, and advance their careers

Interactive Voice Response (IVR) automated information and payment details, file status 1-800-808-2268 (service not available to TTY users), Mon-Fri 8 am-9 pm, Sat-Sun 12 noon-5 pm

Welfare Fraud Hotline to report suspected cases of social assistance fraud 1-800-394-7867 or welfare.fraud.css@ontario.ca

Provides financial assistance and other benefits to eligible people with disabilities who are in financial need to pay for living expenses, like food and housing.
Health benefits including:

• prescription drugs
• dental care
• vision care
• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment
• pregnancy and breastfeeding nutritional allowance

Extended Health Benefit may be available to clients who are no longer eligible for ODSP Income Support.
Disability-related benefits include:

• assistive devices including mobility devices
• vision and hearing aids
• prosthetics
• batteries for mobility devices and hearing aids
• guide dogs
• special diet allowance

Housing Stabilization Fund helps with rent and energy arrears, rent deposit and essential furniture.
Contact or visit the website for more details about ODSP benefits.

Program assists people with disabilities in finding sustainable, competitive employment or to helping to realize self-employment. A person does not need to be in receipt of ODSP in order to be eligible for Employment Supports.
Employment Supports Include:

• job preparation and job search assistance
• employment and training start-up benefit
• child care costs
• work related benefit
• transitional health benefit
• employment transition benefit

Transition Child Benefit is available for those not receiving the Ontario Child Benefit or the Canada Child Benefit.
Contact or visit the website for more details about ODSP benefits.

Program helps families who are caring for a child with a developmental or physical disability and provides respite support to the family.

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial and employment assistance to individuals and families in need. Operates as a division of the Healthy & Safe Communities Department of the City of Hamilton.

Services include:
* Applications for Ontario Works assistance and emergency assistance
* Ongoing Ontario Works case management
* Connection to community agencies/organizations
* Employment counselling and referral

The Learning, Earning and Parenting (LEAP) program is part of Ontario Works and managed by Children's and Home Management Services, another division of the Community & Emergency Services Department.

Ontario Works is a program of the provincial government that is delivered in Hamilton by the municipal government. Learn more about the provincial program at http://www.ontario.ca/socialassistance.

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business


Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud

Hears appeals on decisions affecting eligibility or amount of social assistance under Ontario Works and Ontario Disability Support Programs

• also hears appeals on assistance being cancelled, reduced or put on hold
• operates independently from the Ministry of Community and Social Services, under the auspices of Tribunals Ontario

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Employment incentives and benefits -- Employment and Training Start-Up Benefit
child care costs

• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud