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Located near Niagara Falls
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Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
- service coordination
- crisis intervention
- advocacy on behalf of the client
- referrals
- peer counseling
- one to one activities
Both clients and participants are invited to join in workshops, presentations, healing circles, talking circles, tradition based activities and recreational activities that are offered by the program.
Supports such as one to one and group counselling, crisis intervention and art therapy are available. The program also provides referrals and advocacy as well as family support.
A regional resource that works with individuals who frequent the Emergency Department for mental health or addiction issues or experience opioid dependency issues on a short term basis. Ensures linkage and connection to primary health care, and ongoing mental health and social services. The USAT team provides support through various points of service (e.g. NHS, WMS, Seque Clinics, and New Port Treatment Centre) as well as home visits. A collaborative initiative of Quest Community Health Centre, Niagara Health System (NHS), Canadian Mental Health Association (CMHA) of Niagara and Community Addictions Services of Niagara (CASON). |
Office: 905-984-8684
StreetWorks Outreach Van: 905-328-6715
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Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
- education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
- referral to qualified medical, dental, mental health and legal services
- crisis intervention
- support groups
- friendly visiting
- counselling services
- community outreach
- caregiver support
- supportive housing
- 24 hr, case management, 'to-your-door' home supports for community residents
- immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
- StreetWorks-needle exchange
- Safe Injection Site
- Naloxone training
- volunteer groups providing fundraising events
- Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
- Canadian Tire Jumpstart Program
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
Crisis: If you are in immediate danger call 9-1-1 Mon-Sun 24 hours: Halton Women's Place Burlington 905-332-7892 ; Halton Women's Place Milton 905-878-8555 ; Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
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The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
- mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- help is available Monday to Sunday, 24 hours a day
- not an emergency response unit
- if your situation is a life-threatening emergency, call 9-1-1
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
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Burlington, ON, L7S 1C5 (63km)
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Translation (PHAST)
- Program of Assertive Community Treatment (PACT)
Burlington, ON, L7S 0A2 (63km)
A community outreach program, serving residents of Halton
- also known as Hospital without Walls, the program is organized as a mobile interdisciplinary team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness, in their homes
Services provided by PACT include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
Office: Home and Community Care Support Services Burlington Office 905-639-5228
Crisis: COAST Halton 1-877-825-9011 * for emergencies call 911
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Provides support to clients and families living in the community or retirement homes
* provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and
the care approach that addresses the reason for the behaviour
* develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
* connects older adults and their care partners with community supports and needed services
* supports clients and caregivers through education and advocacy
Funded by the United Way of Halton & Hamilton.
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
A housing program supporting individuals experiencing episodic or chronic homelessness in acquiring and maintaining safe, affordable, and stable housing in Hamilton. Offers intensive case management, referrals, supports, and help obtaining government assistance.
Similar programs are offered in Halton and Brantford.
- primary care
- family support
- HIV/AIDS education and prevention including distribution of male and female condoms, lubricant and Aboriginal resource material
- needle exchange and harm reduction materials
- same sex domestic violence information and referral
- care teams and caregiver training
- counselling for all ages
- social events
- free Internet access
- volunteer opportunities
- cultural programming
- respite care, caregiver relief (fee)
- Adult Day Program Monday-Friday (fee)
- congregate dining Tuesday-Thursday (free), transportation available (fee)
- transportation to medical appointments, shopping (fee)
- supportive housing / personal care for residents of Toronto Community Housing Corporation buildings in Etobicoke (fee)
- referral only to home maintenance, grass cutting, snow shovelling services
- participates in Toronto Ride
Seasonal income tax clinic available mid February to early April, contact for information (free)
Home at Last Program includes hospital discharge assistance
Elderly Persons Centre includes social, recreation and education programs
AApricot program: 416-869-3619 ext 238
Gambling Addiction Program: 416-869-3619 ext 245 or 260
Veterans Housing Navigation Team: 416-896-3619 ext 276, Helmets to Hardhats ext 228
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CATCH (Co-ordinated Access to Care for the Homeless) --for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic -- call for details
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
- assess, motivate and refer underserved substance users to appropriate services
- operates in partnership with Fred Victor (see separate entry) and community physicians
Gambling Addiction Program -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling (temporarily closed, call for details on re-opening of program)
Veterans Housing Navigation Team
- intensive case management for veterans who are homeless or at risk of homelessness
- contact Veterans' Transition Worker
Member agency of Toronto Drop-in Network (TDIN)
Emergency Department: 416-864-5094
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- psychiatric assessement
- intervention and stabilization for mental health or addiction-related crises
- food, vouchers for clothing or household effects
- lunch, refreshments, conversation
- weekly dinner requiring sign-up
- Christmas Toy Distribution -- for ages birth-17
- Bible study
Case Management
- assists families in breaking the cycle of poverty, with clients setting the goals
- can include family support, school consulting, volunteer support, spiritual dimension
- education on accessing neighbourhood services
- advocacy with agencies, government offices, schools, landlords
- meal program
- emergency clothing and footwear
- shower and laundry facilities
- basic nursing care
- foot clinic
- dental clinic
- barber services
- free wi-fi
- counselling and crisis support
- friendly visiting and accompaniment
- recreational activities
- computers with free Internet access
- mailing address and telephone service
- on-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges
- partners include WoodGreen Community Services, LOFT Community Services, and South Riverdale Community Health Centre; see Toronto Seniors Helpline listing for details
Member agency of Toronto Drop-in Network (TDIN)
Crisis: 1-877-336-2433
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- crisis intervention
- support and referral to community agencies
- confidential calls