Searching for Other Housing Related Services / Organizations

Provides services and care for people of all ages that have physical disabilities, serious health issues, or those who are frail and/or elderly. Provides assistance in the following areas:

• Medical transportation services
• Medical escorts
• Referrals to community services and Friendship Centre programs
• Preparing forms and applications
• Congregate dining services (includes meal and activity)
• Home visits/friendly visits
• Security checks (in person or over the phone)
• Caregiver Support services (respite and training)
• Advocacy with community agencies
• Access to cultural activities, traditional foods, ceremonies, Elders and Healers
• Assistance with housing issues
• Transitioning from the Ontario Disability Support Program (ODSP) to Old Age Pension
• Locating a family doctor
• Assist in obtaining medical equipment and supplies

Individualized advocacy and support to maintain housing for those who have experienced chronic homelessness or at imminent risk of housing loss.

• Assistance with landlord disputes and negotiations
• Help accessing available community supports
• Strong relations with landlords to provide affordable housing
• Help accessing available community supports through partnerships (mental health and addictions)
• One on on individualized support and case management (life stabilization and independence)

Provides a free and confidential housing referral and consultation service.

Helps with:

• assistance and information to help solve housing problems
• people who are homeless or at risk of being homeless to find and maintain permanent accommodation within the local community
• landlords to find tenants and helps to resolve conflicts between landlords and tenants
• basic information on the Residential Tenancies Act

Also offers:

• money management - trusteeship service (including youth 16-24)
• regional identification clinic

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Provides summary legal advice, legal representation, and public education on legal matters.

Areas of law that the clinic deals with:

• Ontario Disability Support Program
• Workplace Safety and Insurance
• Issues with various government agencies
• Immigration and Refugee matters
• Ontario Works
• Employment Law
• Residential Tenancies Act
• Canada Pension Plan/Income Security Programs
• Consumer and Debt Problems

Can also assist with:

• Advice (free and not income tested)
• Wills and Powers of Attorney
• Advocacy
• Community Organizing
• Public Legal Education and Information
• Law Reform
• Representation before Courts and Tribunals

See website for information and tips on a variety of legal topics.


Satellite locations (by appointment only):

Canadian Mental Health Association
20 Jarvis Street, Fort Erie
Tuesdays

Community Care of St. Catharines & Thorold
19 Albert Street West, Thorold
Wednesdays

Port Cares
92 Charlotte Street, Port Colborne
Thursdays

Lighthouse Church
241 Elmwood, Crystal Beach
Thursdays

Provides summary legal advice, legal representation, and public education on legal matters.

Areas of law that the clinic deals with:

• Ontario Disability Support Program
• Workplace Safety and Insurance
• Issues with various government agencies
• Immigration and Refugee matters
• Ontario Works
• Employment Law
• Residential Tenancies Act
• Canada Pension Plan/Income Security Programs
• Consumer and Debt Problems

Can also assist with:

• Advice (free and not income tested)
• Wills and Powers of Attorney
• Advocacy
• Community Organizing
• Public Legal Education and Information
• Law Reform
• Representation before Courts and Tribunals

See website for information and tips on a variety of legal topics.


Satellite locations (by appointment only):

Canadian Mental Health Association
20 Jarvis Street, Fort Erie
Tuesdays

Community Care of St. Catharines & Thorold
19 Albert Street West, Thorold
Wednesdays

Port Cares
92 Charlotte Street, Port Colborne
Thursdays

Lighthouse Church
241 Elmwood, Crystal Beach
Thursdays

Provides full property management services to all types of housing providers including non-profits and co-ops.

Services include:

• PRGI management
• On and off site administration
• Bookkeeping
• Accounting
• Handyman services
• Janitorial services
• Unit inspections

Food Bank: Walk-in service and home delivery of food (fresh and non perishable) to registered families, individuals and seniors who qualify.

Snack Attack: Offers families with school-aged children better snack choices throughout the week. Snacks are obtained through donations and additional items are purchased.

Shelter/Utility Stability: Provide counsel, mediation and periodic short term financial aid to keep Lincoln residents in their current housing with utilities functioning.

Safe at Home: Provides home furnishings for those in and out of transitional housing and to families in need.

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

Provides a wide range of services on an individual case basis including:

• advocacy
• assistance with domestic abuse situations
• addictions
• emergency food
• crisis situations
• transportation
• may offer financial assistance for emergency medical need
• offer referrals for education and employment
• Canadian Tire Jumpstart Program

The Housing Help services includes:

• information for landlords and tenants
• assisting clients and landlords with housing clients
• supports in maintaining housing and transitional housing moving forward
• program and information on rights and responsibilities of landlords and tenants

Other services include:

• Koats for Kids
• Give a Gift, Adopt-A-Family at Christmas
• Back Packs for Back to School

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro).

Offers confidential one-on-one service to clients and refer when required. All services are free of charge.

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

The Housing First based approach aims to provide Indigenous individuals experiencing homelessness direct access to housing regardless of the identifiable barriers of addictions, mental health, trauma, family and cultural breakdown. Provides life skills and cultural programming, housing advocacy and supports.

Applicants are selected from the Halton Access to Community Housing (HATCH) rent-geared-to-income (RGI) waiting list

• there are a limited number of market rent units
• communities include townhouses and apartments as well as single and semi-detached dwellings

Oakville Family Communities:

• The Oaklands, 2021& 2031 Merchants Gate (147 units)
• Bray's Lane, 2299 Bray's Lane (56 townhouse units)
• Donaghey Square, 1531 Sixth Line (32 townhouse units)
• The Abbeyview, 1150 Dorval Drive (50 apartment units)
• Golden Briar Heights, 2250 Golden Briar Trail (88 townhouse units)
• Glen Valley Place, 1220 Glen Valley Road (55 townhouse units)
• Sheridan Woods, 2301 Sheridan Garden Drive (51 townhouse units)
• Margaret Drive, 287-359 Margaret Drive (48 townhouse units)
• Maurice Drive, 284-318 and 320 Maurice Drive (16 apartment units, 44 total of a mixture semis/townhouse/detached units)
• Elm Road, 1478-1492 Elm Road (54 townhouse units)

Oakville Seniors Communities:

• John R Rhodes Residence, 271 Kerr Street (242 units)
• Rotary Gardens, 234-274 Woodside Drive & 1285-1299 Sedgewick Crescent (28 units)

Burlington Family Communities:

• Walkers Landing, 515 Walkers Line & 4105 Longmoor Drive (80 townhouse units)
• Walkers Fields, 2300 Walkers Line (57 townhouse units)
• Maple Crossing, 1300 Maple Crossing Boulevard (91 townhouse units)
• Burloak Drive, 254-360 Burloak Drive (54 townhouse units)

Burlington Seniors Communities:

• Walkers Landing (seniors), 513 Walkers Line (49 units)
• Wellington Terrace, 410 John Street (126 units)
• Pinedale Avenue, 5250 Pinedale Avenue (141 units)
• Longmoor Drive, 4100 Longmoor Drive (109 units)
• Aldershot Village Residence, 540 Plains Road E (65 units)

Burlington All Ages Communities

• Brant Court, 708 & 710 Brant Street (16 units)

Milton Seniors Communities:

• The Bruce Apartments, 40 Ontario Street S (88 units)
• Martin House Seniors Residence, 189 Ontario Street S (80 units)

Milton All Ages Communities

• Harmony Court, 111 Ontario Street N (36 units)

Halton Hills Seniors Communities:

• Kin Court, 3 Hyde Park Drive, Georgetown (24 units)
• Sargent Court, 11 Sargent Road, Georgetown (38 units)
• John Armstrong Terrace, 8 Durham Street, Georgetown (89 units)
• Lakeview Villa, 17 Elizabeth Drive, Acton (52 units)

Halton Hills Family Communities:

• Holmesway Place, 10-44 Holmesway Place, Acton (18 semi-detached units)
• Braeside, 46 Holmesway Place, Acton (12 units)

A service that helps individuals access and maintain safe and affordable housing

Services include:

Telephone support service

• get answers to general questions about housing by calling 3-1-1

One-to-one support

• for individuals who are having difficulty finding or maintaining their housing
• connects individuals with community services and resources
• advocates on behalf of renters with landlords and social service agencies
• an appointment must be booked by calling 3-1-1
• appointments are available on specific days in Burlington, Georgetown, Milton and Oakville

Halton Rent Connect

• a free service for renters and landlords
• links to housing supports in Halton

Landlord Engagement Specialist

• can help landlords resolve tenant issues
• provides direction to community resources that can help with the Residential Tenancies Act and other responsibilities as a landlord

Community legal clinic that helps low income individuals living in Halton with their legal problems, for free

• office is located in Oakville, but staff are available to meet clients in Milton, Burlington, Oakville, and Halton Hills (Georgetown and Acton)
• community outreach clinics at various locations including local libraries, food banks, courthouses, and outreach organizations on a rotating basis

Depending on the kind of problem, may be able to help by providing:

• Summary Advice
• Brief Services
• Representation
• Referrals for legal problems they cannot assist with, and to other community organizations like food banks, social and health services, crisis intervention agencies, and navigation help

Support can be provided for:

• Income Support and Public Benefits
• Housing Law
• Employment Rights
• Human Rights
• Secondary Legal Consultation
• Indigenous Rights and Services
• Youth Rights

Mobile Legal Clinic

• serving Acton and Georgetown
• a lawyer on site providing free legal information and advice in each community on alternating Fridays
• schedule will be posted on social media

ID Clinic

• offering monthly ID Clinics to provide assistance with the legal barriers preventing members of the Trans, Non-Binary, and Queer communities from accurately identifying themselves on official documents
• more information on website (haltonlegal.ca/id-clinic)

Legal Health Check-Up

• an online check-up to help people who are living in poverty identify legal problems and get help
• if you do not have enough money to live on, a good home or job, or family, social and health supports, your legal health may be at risk
• visit website to take the check-up (legalhealthcheckup.ca)

Note:

• HCLS does not provide a full range of services, nor does it provide legal aid certificates
• callers needing certificates or help in family law, criminal law, Workplace Safety and Insurance Board compensation, etc. should contact a Legal Aid of Ontario office

Services provided:

Senior Relocation Management

• providing planning from start to finish covering packing, unpacking, set-up in the new residence, arranging temporary storage as well as preparing the home for sale
  
• working with clients to sell online, consign, donate and dispose of unwanted household items

Homecare Search Services

• working with clients to identify homecare services needed to live independently
  
• identify suitable providers and develop a plan to put the services in place

Senior Housing Advice and Search

• working with clients to understand their needs, and conduct research of senior living communities (i.e., retirement homes, seniors apartments or assisted living)
  
• assist them when making their housing decision including arranging and attending property walk-throughs

A charitable, non-profit, multi-service agency that serves the needs of families, children, youth, seniors and individuals living in poverty.

Program assists seniors who are homeless or at risk of homelessness find safe, sustainable housing and assists to identify services that result in faster housing placement and more stabilized housing. Ongoing case management is offered to individuals for up to 12 months after they have been housed.

Program helps ODSP and OW recipients and people with a low income maintain their housing by providing financial assistance.

Financial assistance is available for:

• last month's rent
• rent arrears
• utility arrears
• appliances and mattresses
• bed bug prevention
• moving costs

Contact for information about eligibility for each type of financial assistance.

Provides services to assist individuals who are experiencing homelessness or are on a low income in finding safe and affordable housing.

Services include:

• listing of available rental accommodations
• free phone access
• subsidized housing applications
• housing search assistance
• information services
• community referrals

Provides housing support services to individuals with serious mental illness who are involved in the criminal justice system. A rent supplement is available for participants. Goals of the program are to:

• Secure and maintain permanent and affordable housing
• Provide flexible, portable, and individualized supports
• Assist in the prevention of future involvement with the criminal justice system
• Provide connections and support with other community resources as required

Operates in partnership with the Mental Health Court Support Services Program through the Canadian Mental Health Association, Hamilton Branch.

Housing Services

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings

MyAccesstoHousingTO (Housing Connections, see separate entry) Community Partner -- assistance with housing search and application process

Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Regulates the rights and responsibilities of landlords and tenants in residential properties.

• Responds to complaints about offences under the Residential Tenancies Act.
• Investigates complaints up to prosecution.
• Receives complaints and investigates maintenance issues where there are no municipal standards.

Complaints may be made to this Unit, or to the Landlord and Tenant Board, or to both (Complaints requiring a repayment order must be made to the Landlord and Tenant Board.)

The role of the Landlord and Tenant Board (LTB) is to:

• resolve disputes between landlords and tenants through mediation or adjudication
• resolve eviction applications from co-ops
• provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)

The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.

Specialty legal clinic

• works to better the housing situation of low income Ontario residents including tenants, housing cooperative members and homeless people
• no direct legal services for individuals, people requiring legal advice or representation relating to housing issues should contact their local community legal clinic, to find local clinic call Legal Aid Ontario 1-800-668-8258
• public legal education including tip sheets providing legal information on common tenant concerns available at www.acto.ca/for-tenants/tip-sheets/
• funded by Legal Aid Ontario

Tenant Duty Counsel Program -- legal advice and information for unrepresented low income tenants, with a scheduled hearing at the Landlord and Tenant Board (see separate entry) offered by phone once clients sign up at tdc.acto.ca/, Tenant Duty Counsel will call within five days of hearing

Community legal clinic and resource centre

• information, referrals and summary advice on housing issues from landlord's perspective
• educational tools
• law reform
• rental forms
• funded by Legal Aid