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Located near Niagara Falls
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID-19: Assessing each on-scene call for service individually. Supports and services will remain available 24/7 by telephone via the referral line 905-682-2626.
On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
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Short Description
Provides services and support to children and their families that address behavioural and mental health needs. Client-based services/support will depend on the needs of the client, however can include:
Both clients and participants are invited to join in workshops, presentations, healing circles, talking circles, tradition based activities and recreational activities that are offered by the program.
- service coordination
- crisis intervention
- advocacy on behalf of the client
- referrals
- peer counseling
- one to one activities
Both clients and participants are invited to join in workshops, presentations, healing circles, talking circles, tradition based activities and recreational activities that are offered by the program.
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Ganigohi:Yo is a Cayuga word that means 'the good mind'.The program provides intervention and counselling for Aboriginal children and youth who are struggling with mental health issues. Participation is voluntary and there is no cost.
Supports such as one to one and group counselling, crisis intervention and art therapy are available. The program also provides referrals and advocacy as well as family support.
Supports such as one to one and group counselling, crisis intervention and art therapy are available. The program also provides referrals and advocacy as well as family support.
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| A regional resource that works with individuals who frequent the Emergency Department for mental health or addiction issues or experience opioid dependency issues on a short term basis. Ensures linkage and connection to primary health care, and ongoing mental health and social services. The USAT team provides support through various points of service (e.g. NHS, WMS, Seque Clinics, and New Port Treatment Centre) as well as home visits. A collaborative initiative of Quest Community Health Centre, Niagara Health System (NHS), Canadian Mental Health Association (CMHA) of Niagara and Community Addictions Services of Niagara (CASON). |
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Positive Living Niagara
1-800-773-9843 Office: 905-984-8684
StreetWorks Outreach Van: 905-328-6715
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Short Description
COVID-19: Fully operational. No drop-ins accepted at this time. Call ahead to book an appointment.
Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
- education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
- referral to qualified medical, dental, mental health and legal services
- crisis intervention
- support groups
- friendly visiting
- counselling services
- community outreach
- caregiver support
- supportive housing
- 24 hr, case management, 'to-your-door' home supports for community residents
- immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
- StreetWorks-needle exchange
- Safe Injection Site
- Naloxone training
- volunteer groups providing fundraising events
- Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
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Short Description
Serves anyone reporting to an emergency department in the Niagara Region.
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
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Short Description
COVID-19: Continuing to use methods other than face to face sessions to provide mental health services to children, youth and their families. Crisis and Support Line remains open 24/7.
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
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Short Description
Provides a wide range of services on an individual case basis including:
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
- Canadian Tire Jumpstart Program
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
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Anti-Human Trafficking Services
Mon-Sun 24 hours 905-875-1555 1-877-268-8416
905-825-3622
Visit Website
South Oakville Centre (formerly Hopedale Mall); 1515 Rebecca St, Suite 227
Oakville, ON, L6L 5G8 (62km)
Oakville, ON, L6L 5G8 (62km)
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Short Description
Crisis Support Workers provide support and assistance to survivors of human trafficking. Services include:
- crisis intervention
- crisis housing
- basic needs
- emotional support
- advocacy & accompaniment
- safety planning and/or risk assessment
- supportive counselling
- practical assistance for transportation & service accessibility
- system navigation and housing supports
- life skills and mentorship
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Nina's Place: Regional Sexual Assault and Domestic Violence Care Centre
Office: Joseph Brant Hospital 905-632-3737 ;
Nina's Place 905-632-3737 ext 5708;
Emergency Department 905-632-3737 ext 411 6Crisis: If you are in immediate danger call 9-1-1 Mon-Sun 24 hours: Halton Women's Place Burlington 905-332-7892 ; Halton Women's Place Milton 905-878-8555 ; Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
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Short Description
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
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Short Description
Provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern
- mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- help is available Monday to Sunday, 24 hours a day
- not an emergency response unit
- if your situation is a life-threatening emergency, call 9-1-1
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
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Community Mental Health Services (Outpatient)
Office: Joseph Brant Hospital 905-632-3737 ;
Community Mental Health Services 905-631-1939 ;
Child and Adolescent Psychiatric (CAP) 905-631-0694 ;
Program of Assertive Community Treatment (PACT) 905-639-3724 ;
Youth Early Intervention (YEI) 905-632-3737 ext 7506Visit Website
Joseph Brant Community Health Centre (in Brant Centre); 1182 North Shore Blvd E, Lower Level
Burlington, ON, L7S 1C5 (63km)
Burlington, ON, L7S 1C5 (63km)
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Short Description
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Translation (PHAST)
- Program of Assertive Community Treatment (PACT)
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Joseph Brant Community Health Centre, Lower Level; 1182 North Shore Blvd E, Room B41
Burlington, ON, L7S 0A2 (63km)
Burlington, ON, L7S 0A2 (63km)
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Short Description
A community outreach program, serving residents of Halton
- also known as Hospital without Walls, the program is organized as a mobile interdisciplinary team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness, in their homes
Services provided by PACT include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
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Community Team
Home and Community Care Support Services Burlington Office 1-800-810-0000 ext 1500Office: Home and Community Care Support Services Burlington Office 905-639-5228
Crisis: COAST Halton 1-877-825-9011 * for emergencies call 911
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Short Description
Provides support to clients and families living in the community or retirement homes
* provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and
the care approach that addresses the reason for the behaviour
* develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
* connects older adults and their care partners with community supports and needed services
* supports clients and caregivers through education and advocacy
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Short Description
The program is designed to provide support, information, early intervention and referral to other services for parents with youth who are experiencing parenting challenges or parent/child conflicts. Service is strength-based, family-centered and offered in individual or group formats. The goal is to assist families to find positive solutions to conflicts and concerns by identifying and using family strengths, creating greater understanding between parents and youth and providing a skills building process for parents of youth.
Parent Support Workshops are also available and delivered on and off site. Call for further information.
Parent Support Workshops are also available and delivered on and off site. Call for further information.
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Short Description
The program supports seniors who are at risk of homelessness and/or has an urgent/emergent that requires immediate supports. It develops goal oriented crisis support plans aimed to assist individuals in stabilizing their current crisis and connects individuals with the most appropriate community services. A plan of care is created that responds to the presented crisis. The program also provides short term case management (up to 3 months) as well as linkages and referrals to long term community supports.
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Short Description
On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
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Short Description
Services for long-term users of shelters. Case management, housing information, and ongoing support available.
Transitional beds Program includes:
Transitional beds Program includes:
- six suites with private bathrooms
- personal support workers, housekeeping, laundry services
- three meals daily, snack, beverages
- recreational activities
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Short Description
Provides care by clinicians and psychiatrists who assess and treat patients with acute mental health problems who have presented to the emergency department. Works in partnership with other inpatient and outpatient mental health services to assist individuals in finding the right level of care.
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Services for seniors and adults with disabilities
Hospital discharge assistance
Elderly Persons Centre
Social, recreation and education programs
- home help, homemaking (bathing, meal preparation)
- respite care, caregiver relief (fee)
- Adult Day Program Monday-Friday (fee)
- congregate dining Tuesday-Thursday (free), transportation available (fee)
- transportation to medical appointments, shopping (fee)
- seasonal income tax clinic (free)
- referral only to home maintenance, grass cutting, snow shovelling services
- client intervention and assistance, including crisis intervention
- case management
- supportive housing / personal care for residents of Toronto Community Housing Corporation buildings in Etobicoke (fee)
- information and referral
- participates in Toronto Ride
Hospital discharge assistance
Elderly Persons Centre
Social, recreation and education programs
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Good Shepherd Centre
Office: 416-869-3619AApricot program: 416-869-3619 ext 238
Gambling Addiction Program: 416-869-3619 ext 245 or 260
Veterans Housing Navigation Team: 416-896-3619 ext 276, Helmets to Hardhats ext 228
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Short Description
COVID19 -- registered nurse on site, but regular drop-in medical clinic hours have been suspended until further notice
CATCH (Co-ordinated Access to Care for the Homeless) --for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic -- call for details
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
Gambling Addiction Program -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling (temporarily closed, call for details on re-opening of program)
Veterans Housing Navigation Team
Member agency of Toronto Drop-in Network (TDIN)
CATCH (Co-ordinated Access to Care for the Homeless) --for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic -- call for details
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
- assess, motivate and refer underserved substance users to appropriate services
- operates in partnership with Fred Victor (see separate entry) and community physicians
Gambling Addiction Program -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling (temporarily closed, call for details on re-opening of program)
Veterans Housing Navigation Team
- intensive case management for veterans who are homeless or at risk of homelessness
- contact Veterans' Transition Worker
Member agency of Toronto Drop-in Network (TDIN)
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Mental Health Emergency Services Area
Office: 416-864-5346Emergency Department: 416-864-5094
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Short Description
Accessed via referral from St Michael's Emergency Department (see separate listing)
- psychiatric assessement
- intervention and stabilization for mental health or addiction-related crises
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Short Description
Emergency material assistance
Case Management
- food, vouchers for clothing or household effects
- lunch, refreshments, conversation
- weekly dinner requiring sign-up
- Christmas Toy Distribution -- for ages birth-17
- Bible study
Case Management
- assists families in breaking the cycle of poverty, with clients setting the goals
- can include family support, school consulting, volunteer support, spiritual dimension
- education on accessing neighbourhood services
- advocacy with agencies, government offices, schools, landlords
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Short Description
Drop-in
Member agency of Toronto Drop-in Network (TDIN)
- meal program
- emergency clothing and footwear
- shower and laundry facilities
- basic nursing care
- foot clinic
- dental clinic
- barber services
- counselling and crisis support
- friendly visiting and accompaniment
- recreational activities
- computers with free Internet access
- mailing address and telephone service
- on-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges
- partners include WoodGreen Community Services, LOFT Community Services, and South Riverdale Community Health Centre; see Toronto Seniors Helpline listing for details
Member agency of Toronto Drop-in Network (TDIN)
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Fem'aide : Francophone helpline for women affected by violence
Office: 1-877-336-2433 Crisis: 1-877-336-2433
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Short Description
Francophone helpline for women
- crisis intervention
- support and referral to community agencies
- educational workshops
- confidential calls
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