Searching for Hospice / Palliative Care

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack, personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support, information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups, community, wellness and health education

• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment, intensive case management, personalized care plan, service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

• critical care
• cardiac care
• neurosurgery
• obstetrics, neonatal care, pediatrics
• palliative care
• regional stroke centre
• seniors mental health

Regional Sexual Assault and Domestic Violence Services (Chantel's Place) -- see separate entry

Programs and Services

• psychosocial and emotional support, information, education, and advocacy that enables individuals and families to manage, cope and prepare for end-of-life
• spiritual care for individuals experiencing existential distress
• caregiver and family support and education
• bereavement program with one-to-one counselling, education and groups

In-Home Services

• assessment and counselling
• information, education and advocacy
• spiritual care
• health and wellness programs such as complementary therapies, meditation and education
• volunteer visiting -- respite for caregivers, companioning and practical support

Help Us Understand Grief (HUUG) -- short term support and counselling for children, youth and their guardians

Social Connections -- weekly afternoon program - transportation services may be available to those who qualify

Helpline providing emotional support and end of life care planning

• counselling by telephone
• end of life care planning
• bereavement counselling
• clinical questions answered by on-call palliative nurse practitioner
• connections to community and spiritual supports
• consultation and support to frontline service providers

Administered by Heart House Hospice in partnership with Dorothy Ley Hospice and Acclaim Health of Oakville (see separate listings)

Specialized treatment centre for individuals living with cancer * health care team may include oncologists, oncology nurses, oncology pharmacists, dietitians, medication access specialist/drug navigator, psychosocial oncology team, radiation therapists, hospital chaplain, volunteers, etc.

Services include:

• consultation with an oncologist
• treatment for cancer including chemotherapy or radiology
• special procedures
• supportive care
• pain and symptom control
• palliative care
• follow-up care
• exercise, educational and support sessions

Private home care agency providing hourly or daily care

• Nursing services: IV therapy, wound care and diabetic foot care management, insulin injection, catheter care, palliative care * provides support for Alzheimer's patient and family
• Personal Support Worker (PSW): bathing, toileting, oral/hair care, dressing, continence care * assist with feeding and basic transfers, medication reminders * companion care
• Home Support Worker: light housekeeping, vacuuming, dusting, cleaning, laundry, changing linens, washing dishes, grocery shopping, pick up medications, run errands as necessary, etc
• Developmental Services Worker provides assistance with activities of daily living such as showering, dressing and eating or assist with outings and other social activities for people with disabilities
• Respite care

COVID19

• urgent care centre temporarily closed

Ambulatory Care

• urgent care centre
• cardiac rehabilitation centre
• day surgery
• palliative care
• seniors' mental health and psychiatry

Hospice Palliative Care Centre

• palliative care counselling and referral
• day program
• day respite care
• companionship
• emotional/spiritual support
• assistance with daily activities
• case management
• service also provided in-home, at Etobicoke hospitals or other care facilities

Residential Care Program

• 24 hour end-of-life care in home-like setting, capacity 10
• collaboration with other community services
• spiritual and bereavement support program, including support groups and annual memorial service
• community and professional education

Hospice Palliative Helpline 905-667-1865 -- partners with Heart House Hospice and Acclaim Health of Oakville to provide 24 hour helpline, see separate listing

Provides personal support workers, rehabilitation services and nursing care for patients in homes, schools, retirement homes, long term care facilities, and workplaces

Services included:

• Personal support: bathing, dressing, toileting, medication reminders, falls prevention, assistance with exercises and mobility, light housekeeping, other routines of daily activities * PSWs assist patients to get all the day-to day-things done that are essential for good health but that the patients may no longer be able to do safely for themselves
• Nursing care: ostomy care, chemotherapy, chronic disease management, continence nursing, IV therapy, skilled shift nursing, pain management, enteral and parenteral nutrition, post surgical care, medication management, ventilator management, wound management, care of the fragile elderly, and care of medically fragile and technologically dependent children, health care teaching and home risk assessment
• Palliative care: education and assistance with pain control * counselling regarding nutrition * help with symptoms such as nausea, shortness of breath or constipation; respite services * information and teaching on how to care for someone who is bedbound
• Rehabilitation services: physiotherapy, occupational therapy, speech-language pathology, dietetics and nutrition, and social work
• Caregiver support: safety supervision, social engagement, respite care, overnight care

Health care service provides nursing and related health care in the home



Services are provided by registered nurses, RPNs, physiotherapists, occupational therapists, health care aides and home support workers and include:

palliative care

cancer care

continence care

rehabilitation programs

dietics

personal care

homemaking

nursing

ostomy

foot care

home support

physiotherapy

speech language pathology

occupational therapy

social work

diabetes

wound care


transportation





Driver Assessment And Training Services -- see separate entry

Access to health care support at home, at school or in the community; care coordination for people in the community or leaving hospital; also long term home, short stay, convalescent and crisis placements

Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions including acquired brain injury service access and coordination
• information and referral to other community supports

Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs

Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate

Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process

Nursing Clinics
Services for ambulatory patients at community clinics

Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician

The network provides planning and strategic implementation of palliative care resources and services at the local level to ensure a system-wide approach to palliative care that's patient focused * provides health care professionals, patients and families with access to local information, support services and resources for hospice palliative care assistance, and a listing of palliative care service providers within the Mississauga Halton boundaries


Palliative care is a type of care that helps to improve the quality of life for patients and their caregivers who are living with an advanced illness * this approach to care promotes comfort and provides support to patients and their caregivers


The goal of palliative care is to:

• identify symptoms early and provide relief for physical symptoms such as pain or shortness of breath
• offer support for psychological, social and spiritual needs of the patient and the caregiver
• help patients and their caregivers identify what is important to them as well as plan for and cope with changes
• provide support in making a plan for decisions about future health care
• provide grief and bereavement support

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Children's Health Services - Special health services for children in both the home and school environment * supports children when health care provision is essential to a student's participation and development in school programs * services are provided within public, private or home-based schools

Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Home and Community Care Support Services * Care Connectors work with family doctors and nurse practitioners who are accepting new patients

In-Home Services - Health care services to people in their own homes

Mental Health and Addictions Nurses - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate

Placement Services - Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process * support and information is provided to applicants and their families prior to and during the admission process

Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community

Supported Living - Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Access to health care support at home, at school or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or nursing community clinic * provides information about other community services and refers when appropriate

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Children's Health Services - Special health services for children in both the home and school environment * supports children when health care provision is essential to a student's participation and development in school programs * services are provided within public, private or home-based schools

Mental Health and Addictions Nurses - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate

Placement Services - Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process * support and information is provided to applicants and their families prior to and during the admission process

Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community

Supported Living - Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector * Care Connectors work with family doctors and nurse practitioners who are accepting new patients

Milton Office - Access to health care support at home, at school or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or nursing community clinic * provides information about other community services and refers when appropriate

Mississauga Office - Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services and Programs:

• Bayshore Home Health Nursing Clinic
• Closing the Gap Nursing Clinic
• Milton - Acclaim Health Nursing Clinic
• Oakville - Acclaim Health Nursing Clinic
• Regional Learning Centre
• Spectrum Nursing Clinic

Access to health care support at home, at school or in the community; care coordination for people in the community or leaving hospital; also long term home, short stay, convalescent and crisis placements

Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions including acquired brain injury service access and coordination
• information and referral to other community supports

Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs

Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate

Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process

Nursing Clinics
Services for ambulatory patients at community clinics

Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician

Home care services to assist seniors and adults of all ages to continue to live in their home, including nursing, personal support and homemaking services

Service provided:

• nursing
• assistance with activities of daily living
• personal care services such as bathing, toileting, grooming, personal hygiene, mobility assistance, etc
• companionship
• housekeeping
• meal preparation
• medication assistance
• respite care
• Alzheimer's / dementia care
• palliative care
• transitional care (hospital to home, prescription pickup, transportation)
• shopping and grocery assistance

Community and clinic based healthcare services * services are provided in homes, schools, long-term care facilities and clinics

Homecare services include:

• dietetics
• nursing
• occupational therapy
• physiotherapy
• speech language pathology
• personal support
• home support
• social work

Clinic services include:

• Motor Vehicle Accident (MVA) therapy
• heart health test (AngioDefender)
• physiotherapy

OHIP-insured physiotherapy clinic

Services and Programs:

• KeepingConnected

Assist people with activities of daily living * personal care, meal preparation, laundry and light housekeeping * nursing * physiotherapy * occupational therapy * dietetics * social work * speech language pathology * palliative care

COVID-19 Notice: In order to ensure a safe, healthy and secure environment for residents, the Chief Medical Officer of Health in Ontario has advised residential hospices to only allow essential visitors until further notice. Call ahead before visiting.


A six bed cancer hospice which provides residential respite care, companionship and emotional support to people and their family/caregivers dealing with terminal cancer * also may accept individuals with non-cancer diagnoses on a case-by-case basis * care provided by trained staff 24 hours a day, seven days a week * trained volunteers provide support to residents and their families, as well as perform administrative and household tasks in the House * volunteer opportunities available


Also provides one or two-week respite stay for caregivers who are providing care to a loved one who is terminally ill in their homes * accept unused medical supplies donations

Nursing care and other care services in the home or community by registered nurses, registered practical nurses, personal support workers, volunteers

• specialized care includes -- enterostomal therapy, wound care, respiratory therapy, IV therapy, chemotherapy, palliative care, volunteer visiting
• caregiver support and education

Long term care facility

• private, basic accommodation, capacity 160
• cluster area for Italian residents
• palliative care
• secure special care unit for those demonstrating signs of Alzheimer Disease
• social and recreation programs
• therapies, including physiotherapy, podiatrist
• commercial

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital with inpatient and outpatient services

• cancer care
• cardiology
• critical care
• mental health and addictions
• obstetrics and neonatal care; pediatrics
• palliative care
• surgery

Health care agency providing personalized home care services * free care assessment * core services from this location include:

Personal care services:

• companionship
• meal preparation (prepare hot meals, assist with light clean up after meals)
• grocery shopping and errands
• medication reminders
• light housekeeping (laundry, vacuuming, mopping floors, sweeping, dusting, cleaning bathrooms and cleaning up the kitchen)
• fall prevention
• foot care
• respite care
• bathing and dressing

Medical services:

• nursing services (medication administration, intravenous therapy, dressing changes, ventilator care, pain and symptom management, post-op care, chronic disease management, etc.) including Nurse Practitioner Program (diagnosis and treatment for common illnesses and injuries, ordering and interpreting diagnostic tests, prescriptions for medications, counselling and health education, specialist referrals, etc.)
• serious injury care
• end-of-life/palliative care
• therapy and rehabilitation services
• postpartum care

Dementia Care Services:

• offers personalized care services for clients living with dementia or Alzheimer's to meet their every need

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

• critical care
• dental clinic for persons with underlying medical conditions - medical referral required
• mental health including inpatient unit, crisis and outpatient services
• palliative care
• surgery

Family Medicine Centre/Urban Family Health Team, 416-530-6860 -- Monday-Friday 9 am-5 pm; satellite at 27 Roncesvalles Ave, Suite 101, 416-530-6947, Monday-Friday 9 am-4:45 pm

Clinic for Healthy Aging, 416-530-6770

• assessment, consultation and treatment for frail elderly persons
• referrals to community supports

Addiction Services

• addiction shared care
• smoking cessation
• mindfulness-based relapse prevention
• Toronto Centre for Substance Use in Pregnancy (T-CUP)
• withdrawal management, see separate listing

Rapid Access Addiction Medicine (RAAM) Clinic

• brief support and referral for patients not currently connected to addiction recovery resources
• Tue and Thu 10 am-11:30 am; Wed 1 pm-4 pm
• register at Family Medicine, Ground Floor, East Entrance

Outpatient Mental Health Programs

• child and adolescent program
• Assertive Community Treatment Team (ACTT) -- community-based support and rehabilitation to adults with severe and persistent mental illness

Fathers' Mental Health Assessment and Treatment Service -- assessment and treatment for expecting and new fathers

Mobile Crisis Intervention Team in response to 911 call

Offers home support, nursing and respite services provided in client's home or in hospitals, assisted living homes, long-term care facilities, schools and offices * all clients received an initial assessment completed by a Registered Nurse * free in-home care assessment

Home support includes:

• personal care
• homemaking
• companion aide
• palliative care
• Alzheimer's and dementia care

Nursing includes:

• wound care
• intravenous care
• palliative care
• acute care post hospitalization
• chronic disease management
• pediatric services
• mental health
• foot care services (in-home foot care available)
• school health

Respite care:

• provided for shorter or longer periods of time
• right level of staff to meet the care and support needs