Searching for Home Support Programs

Information and referral for City of Mississauga services and programs including

• building permits
• inspections and zoning
• emergency and disaster preparedness
• environmental protection
• garbage/recycling collection and complaints, including reports of illegal dumping
• human rights
• housing standards and complaints (apartments and rooming houses)
• marriage licenses and wedding chambers
• noise complaints
• pest control
• property taxes
• road maintenance and traffic information
• water and sewers
• for more information CLICK HERE

Municipal election information at https://mississaugavotes.ca

Outdoor Maintenance Subsidy -- financial assistance program for seniors 65+ who receive Guaranteed Income Supplement or those receiving income support as a person with a disability; yearly subsidy to assist with paying for outside maintenance, including yard, garden, trees and lawn care, and snow removal; for detailed eligibility criteria and application see website, www.mississauga.ca/portal/cityhall/outdoor-maintenance-subsidy

Assisted living services to assist older adults to live independently and with dignity

Daily personal support (including homemaking) on a scheduled and urgent call basis in 11 designated seniors apartment buildings and in the surrounding neighbourhoods - clients assessed for service needs through a tool designated to be used by the Ontario Ministry of Health and Long-Term Care

Other Services

• case management (service coordination)
• information, referral and advocacy
• crisis intervention
• supportive listening/counselling
• assistance with completing forms
• foot care (through third parties)

Community-based support and rehabilitation services to adults living with the effects of an acquired brain injury * referral to other community services

Assisted Living - Assisted living beds with 24 hour support in Oakville, Mississauga and Brampton (5 residential facilities) * all residential placements are based on assessed need and focus on maintaining independent living skills and social recreational engagement in the residence and in the community

Caregiver/Family Services - Provides psychological/family counselling, neuropsychiatric consultation, ABI education, peer support groups facilitated by a registered social worker

Case Management - Offered to all outreach service recipients not living in a Mindforward Brain Injury Services (formerly PHDABIS) assisted living site * services include coordination of community services and resource linkages, assistance with financial and legal matters, academic assessment and placement, life skills support * case managers link clients to other community agencies

Clinical Services - Includes psychological assessment and treatment, neuro-psychiatry consultation for medication management and access to counseling

Concussion Services - Education and workshops * register online at concussionservices@phdabis.org

Day Program - Offered in three locations: Mississauga (176 Robert Speck Pkwy), Oakville (St Luke's Community Centre, 3114 Dundas St W) and Orangeville (695 Riddell Rd) * social, recreational events, exercise and fitness, skill building * daily drop-in hours * offers psycho-social groups including anger management, depression support, self-esteem support, social skills, peer support, and substance use and brain injury

Integrated Partnership - Service to support clients in need of long-term residency who are at risk of losing residential placement due to cognitive or behavioral challenges * this partnership combines the environment, nursing supports, personal support workers of a long term care facility with additional on-site support staffing provided by Mindforward Brain Injury Services (formerly PHDABIS) * partnering Extendicare Halton Hills, Halton Region and Allendale Long Term Care Home

Seniors Services - Team of Neuro-Behavioural Support Workers (NBSWs) and Case Managers provides behavioural support and engagement to clients with ABI presenting with cognitive/behavioural challenges in long-term care settings, home and hospital environments * goals of the program are to assist clients to sustain their living environment, increase opportunities for recreational engagement and quality of life, decrease the possibility of relocation to inappropriate environments or hospital, assist in ALC transitions, and provide support to the attending caregiver (i.e. education)

Supported Independent Living (SIL) - Program operates seven days a week with five front line staff and two case managers * provide 1:1 in-home support to assist clients in achieving their personal and rehabilitation goals including medication administration, transportation training, attending community-based appointments, budgeting, grocery shopping, cooking, and housekeeping * case managers also oversee goals such as securing financial, housing, legal, medical, and a variety of other supports a client may require * works in collaboration with community partners such as the Region of Peel, Supportive Housing in Peel (SHIP), and Able Living to provide subsidized housing to suitable clients

Services and Programs:

• Adult Day Program
• Assisted Living

Child, Youth and Parenting

• supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
• positive parenting strategies and helps families understand the range of supports available
• crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
• support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families

Community Mental Health Support

• Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
• advocates with landlords, hospitals, psychiatrists
• skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability

Family Court Support Services

• support to victims of domestic violence navigating the family court system
• helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
• helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
• assistance documenting the history of abuse
• court accompaniment where appropriate

ACES Program for Women (Advocacy, Counselling, Empowerment & Safety)

• culturally sensitive counselling for women who are victims of domestic/family violence and abuse
• crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
• women's groups to support health and wellness
• support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
• French service through partners OASIS or La Maison d'Hébergement (see separate listing)

Intersections: Support for 2SLGBTQ+ Newcomers

• drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
• private, confidential, one-to-one settlement support
• peer mentoring
• referral to other services
• workshops and information sessions
• resource library, and social activities such as movies, art and crafts
• promotes welcoming communities through community presentations and information sessions

Services also offered at Safe Centre of Peel, 60 West Drive, Suite 110, Brampton

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack, personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support, information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups, community, wellness and health education

• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment, intensive case management, personalized care plan, service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Home hair cuts for mobility-restricted persons, in hospital or hospice, for persons with dementia/Alzheimer's, medical issues, new mothers, children with autism and homebound clients * mobile hairstyling

Supported independent living programs including support with housing, money management, legal and court related issues, parenting, developing lifestyle plans and goals, employment, and connecting with community resources such as recreation centres and clubs

Private home care agency providing hourly or daily care

• Nursing services: IV therapy, wound care and diabetic foot care management, insulin injection, catheter care, palliative care * provides support for Alzheimer's patient and family
• Personal Support Worker (PSW): bathing, toileting, oral/hair care, dressing, continence care * assist with feeding and basic transfers, medication reminders * companion care
• Home Support Worker: light housekeeping, vacuuming, dusting, cleaning, laundry, changing linens, washing dishes, grocery shopping, pick up medications, run errands as necessary, etc
• Developmental Services Worker provides assistance with activities of daily living such as showering, dressing and eating or assist with outings and other social activities for people with disabilities
• Respite care

COVID19 -- meals on wheels, in home nursing and personal support open * call or visit website for updates on other programs




Community Support -- congregate dining * volunteer visiting for seniors and adults with a disability or mental health issues * supportive housing * S.M.A.R.T. (Seniors Maintaining Active Roles Together) Enhanced



Supports for daily living -- personal support and homemaking * care coordination * security and reassurance checks

Private home care company offering the following services:

• companion care (companionship, medication reminders, meal preparation, light housekeeping, laundry services, shopping, errands and incidental transportation, live-in services, etc)
• personal care (bathing and toileting care, mobility and transfer, oral hygiene, eating assistance, etc)
• dementia and Alzheimer's care services
• respite care

Provides personal support workers, rehabilitation services and nursing care for patients in homes, schools, retirement homes, long term care facilities, and workplaces

Services included:

• Personal support: bathing, dressing, toileting, medication reminders, falls prevention, assistance with exercises and mobility, light housekeeping, other routines of daily activities * PSWs assist patients to get all the day-to day-things done that are essential for good health but that the patients may no longer be able to do safely for themselves
• Nursing care: ostomy care, chemotherapy, chronic disease management, continence nursing, IV therapy, skilled shift nursing, pain management, enteral and parenteral nutrition, post surgical care, medication management, ventilator management, wound management, care of the fragile elderly, and care of medically fragile and technologically dependent children, health care teaching and home risk assessment
• Palliative care: education and assistance with pain control * counselling regarding nutrition * help with symptoms such as nausea, shortness of breath or constipation; respite services * information and teaching on how to care for someone who is bedbound
• Rehabilitation services: physiotherapy, occupational therapy, speech-language pathology, dietetics and nutrition, and social work
• Caregiver support: safety supervision, social engagement, respite care, overnight care

Health care service provides nursing and related health care in the home



Services are provided by registered nurses, RPNs, physiotherapists, occupational therapists, health care aides and home support workers and include:

palliative care

cancer care

continence care

rehabilitation programs

dietics

personal care

homemaking

nursing

ostomy

foot care

home support

physiotherapy

speech language pathology

occupational therapy

social work

diabetes

wound care


transportation





Driver Assessment And Training Services -- see separate entry

COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website:


Advocates for and provides support and services to children, youth and adults with an intellectual disability

Children and Youth

• information on early childhood programs, school placement, registration, education plans
• help in accessing funding and programs
• development of a plan to ensure consistency between home, school and community programs
• employment programs for youth

Adults

• skills development including literacy, money management, social skills, and travel training
• job placement
• Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy

Families

• Family and parent support groups
• in-home consultation and collaboration with other professionals to plan for services

Residential Services

• supported group living
• supportive home share
• supportive independent living
• LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility

Respite Services

• adult fee-for-service programs
• residential respite for children and adults
• summer camps

ConnectABILITY, www.connectability.ca -- online information, tools and workshops for people with a developmental disability, their families and support networks

Access to health care support at home, at school or in the community; care coordination for people in the community or leaving hospital; also long term home, short stay, convalescent and crisis placements

Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions including acquired brain injury service access and coordination
• information and referral to other community supports

Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs

Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate

Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process

Nursing Clinics
Services for ambulatory patients at community clinics

Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician

Access to health care support at home, at school or in the community; care coordination for people in the community or leaving hospital; also long term home, short stay, convalescent and crisis placements

Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate

Services available to eligible patients may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions including acquired brain injury service access and coordination
• information and referral to other community supports

Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs

Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate

Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process

Nursing Clinics
Services for ambulatory patients at community clinics

Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing

Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician

Supports for older adults, and adults with disabilities * helps people remain independent in their own homes for as long as possible * referral to other community services

• provides bathing services for clients with cognitive impairments, physical disabilities or frail health, or when home bathroom is not suited for a safe bathing experience
• services offered by trained personal support workers
• program is offered in partnership with Peel Senior Link
• available by appointment anytime the Centre is opened

Provides social and recreational activities in a safe, stimulating and encouraging environment * the programs provide assistance with maintaining the highest possible degree of independence and enhanced quality of life * volunteer opportunities available

Programs and services:

• adult day services for clients with Alzheimer's disease, dementia and/or other cognitive impairments (Circle of Friends)
• adult day services for clients with physical disabilities, mild cognitive impairments and/or frail health (The Gathering Place)
• recreation centre for older adults
• daily specialized exercise programs including falls prevention program (offered by Lifemark)
• restorative care (therapeutic programs designed to help clients achieve maximum functioning and maintain independence including on to one exercise)
• aphasia communication activities
• dental hygiene services (DirectSmiles)
• bathing services for adults with cognitive impairments, physical disabilities and/or frail health (offered in partnership with Peel Senior Link)
• educational sessions provided by professionals in various fields to enhance knowledge of illness, medications, and other topics such as fraud and home safety
• monthly caregiver info session
• specialized programs for adults with moderate to severe dementia

Services and Programs:

• Adult Day Program
• Community Bathing Program
• Foot Care Clinics

Provides assistance to seniors and adults with a disability * this service enables people to remain independently in their own homes * to be eligible for home help, clients must require twos) of the following services:

• light cleaning (includes laundry)
• meal preparation
• grocery shopping
• companion/accompany to appointments via taxi/public transit (client covers costs)

The goal of the program is to support seniors and people with a disability to remain independent at home * provides help with tasks inside and outside the home

Include:

• yard maintenance * grass cutting, gardening, raking, etc.
• snow removal
• seasonal house cleaning
• window washing
• odd jobs and minor home repairs - hanging shelves and curtains

Provides one bath per week in the client's home * reduces the risk of a fall

A charitable, not-for-profit, multi-service agency whose services help adults with a permanent disability and older adults live independently and safely in their homes * volunteer opportunities available

Services include:

Bathing assistance

• provides one bath per week in the home at no cost to older adults or adults with disabilities to reduce the risk of a fall
• service is provided by personal support worker (PSW) in the client's home

Home help

• staff provide housekeeping in the clients' home including vacuuming, cleaning kitchen and bathroom, laundry and grocery shopping
• companion/accompany to appointments via taxi/public transit (client covers cost)
• program fee is geared to income

Friendly Visiting and Calling

• a volunteer visits isolated or lonely seniors and adults with disabilities in their home to provide companionship and conversation
• regular phone calls to older adults and people with disabilities who live alone, to check on their health and safety

Home Maintenance and Repair:

• fee for service program provides qualified workers to do jobs inside and outside of the home
• jobs may include installing grab bars, grass and yard maintenance, snow removal, painting, window washing or seasonal housekeeping, odd jobs, minor home repairs

Caregiver Recharge / Respite

• relief for caregivers
• delivers flexible options to informal caregivers, providing worry-free in home relief with peace of mind that their loved one is being well cared for
• fee for service
• there are eligibility requirements to access this service that is provided at no cost
• respite program not available in Burlington

Community Navigation

• support older adults or adults with disabilities who may be at risk due to a critical or impending change in their life situation such as an upcoming eviction, facing homelessness, loss of financial income, or experiencing difficulties within their home setting such as abuse and isolation
• Community Navigator will meet with people and/or caregivers to work to support achieving goals of financial stability, housing stability and linking to supports and services, completing required forms, etc.
• provides in-home assessments to identify needs, facilitate access to information and community resources and develop short and long term plans
• no cost for this service

Hot and frozen meals (available in Halton Hills only)

• congregate dining * for older adults living in designated apartment buildings in Georgetown and Acton
• Wheels to Meals * held twice a month at a local restaurant, church or community hall providing an opportunity for seniors to get out and socialize with friends
• Meals on Ice * affordable frozen meals delivered by volunteers, or can be picked up at Links2Care offices
• Meals on Wheels * meals are delivered by volunteers at lunchtime Mon through Fri

Services and Programs:

• Acton
• Care At Home - Bathing Assistance
• Care At Home - Community Navigation
• Care At Home - Friendly Visiting and Calling
• Care At Home - Home Help
• Care At Home - Home Maintenance and Repair
• Care At Home - Relief for Caregivers
• Connection in Action
• Georgetown

Supportive Housing Program - Provides personal support (activities of daily living or ADLs) and essential homemaking (personal hygiene activities or IADLs) to adults 16 years old and up who have a permanent physical disability and meet the eligibility requirements and live in these two buildings:

• 30 Denarda St, Toronto, M6M 5C3
• 2100 Weston Rd, Toronto, M9N 3W6

Attendant Outreach Program - Provides an attendant for adults 16 years old and up who have a permanent physical disability living in Mississauga who meet the eligibility requirements * goal of the program is to enable an individual's full participation and integration into their communities * services include non-medical support and essential homemaking and are offered between 6am and 12midnight, 7 days a week

Supports for Daily Living (SDL) - Program helps frail, high-needs seniors 65 years residing in Mississauga, Oakville and South Etobicoke, with assistance with activities of daily living, e.g. bathing, light meal preparation, dressing, in their own home * services are not available for older adults residing in retirement homes, group homes or long term care facilities

Caregiver Recharge Program - Temporary relief for primary caregivers who are experiencing high levels of stress while caring for someone with high-needs * non-medical assistance with personal care, ambulation and range of motion exercises, meals, medication reminders, light housekeeping, safety and risk monitoring and companionship

Short Stay Respite Program - Allows caregivers to take a break while someone else steps in to fulfill their responsibilities of looking after their loved one

Meals Programs - Congregate dining, meal delivery, and food banks

Companion Call Program - Virtual social connections * partnered with Companion Link to connect clients with trained volunteers to combat isolation * interactions will be a mixture of structured activities and unstructured social engagement * tablets and activity kits will also be provided to interested participants

Home care services to assist seniors and adults of all ages to continue to live in their home, including nursing, personal support and homemaking services

Service provided:

• nursing
• assistance with activities of daily living
• personal care services such as bathing, toileting, grooming, personal hygiene, mobility assistance, etc
• companionship
• housekeeping
• meal preparation
• medication assistance
• respite care
• Alzheimer's / dementia care
• palliative care
• transitional care (hospital to home, prescription pickup, transportation)
• shopping and grocery assistance

Community and clinic based healthcare services * services are provided in homes, schools, long-term care facilities and clinics

Homecare services include:

• dietetics
• nursing
• occupational therapy
• physiotherapy
• speech language pathology
• personal support
• home support
• social work

Clinic services include:

• Motor Vehicle Accident (MVA) therapy
• heart health test (AngioDefender)
• physiotherapy

OHIP-insured physiotherapy clinic

Services and Programs:

• KeepingConnected

Note: Due to Covid-19, all programs are currently being offered remotely

• Youth Mental Health Programs - workshops and peer support sessions to vulnerable youth, with a special focus on programs for Black and Indigenous youth who may be vulnerable
  
• Child & Youth Mentoring - takes place virtually or in community recreation centres and/or classrooms, providing children and youth an opportunity to interface directly with role models within their communities & providing classroom/homework support. Special focus on programs for Black and Indigenous youth who may be vulnerable
  
• In-Home Support Services for Seniors - Friendship Support/Friendly Visiting for isolated seniors; Home and Personal Support