Searching for Victims Of Abuse Support Programs

Supportive transitional housing, including emotional support and ongoing counselling, practical support, accompaniment, information and referral, advocacy and access to resources

• 31 furnished units (capacity 90)
• facility includes laundry, children's play area, youth room, computer room

COVID19 Call for information on in-person, telephone and virtual supports

Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability

• capacity 14 women and children
• confidential, supportive counselling
• case management
• information and community referrals
• life skills development
• support groups

COVID19 Call for information on in-person, telephone and virtual supports

Transitional housing in a supportive, culturally based home environment includes support to develop tools to achieve independence and self-sustainability

• capacity 14 women and children
• confidential, supportive counselling
• case management
• information and community referrals
• life skills development
• support groups

Crisis support line, emergency shelter program, centralized intake for transitional housing, sexual violence counselling, peer support, Anti Black Racism Violence Support Group, community support and outreach

24-hour Crisis Line Support Line Program, 905-403-0864, 905-676-8515, 1-855-676-8515
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake

Central Intake Line for Transitional Housing Supports in Peel Region, 905-676-0257, 1-800-676-0257
First point of contact for transitional housing support program and community outreach services

• one-to-one support
• risk assessment and safety planning
• emotional support
• legal support (criminal, family, immigration)
• housing supports
• information and referrals
• problem-solving, advocacy
• shelter access

Emergency Shelter Program
24/7 intake for individuals and their dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence

• capacity 54
• stay up to 4 months
• service provided regardless of geographical location
• referrals to alternative shelters as required based on safety or capacity issues

Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)

• pressuring/convincing
• sexual assault
• childhood sexual abuse
• sexual harassment
• online sexual violence

Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support

COVID19 Transitional supports available, including in-home and remote casework

Culturally sensitive transitional shelter and essential supports for women leaving violence, and remote casework and mental health support for adults and youth

Resident and remote services:

• counselling and treatment programs
• financial assistance and help securing housing
• supports for health and mental health
• education assistance and life skills training
• employment supports including resume workshops, interview preparation, help finding employment
• assistance with immigration issues
• access to legal advice and assistance applying for Legal AID
• referrals including legal, financial, immigration, employment, food
• safety planning and follow-up
• capacity 12

Training and awareness for community organizations

Culturally sensitive transitional housing and essential supports with focus on women and children with disabilities

• capacity 5 women and their children
• accessible units
• staff onsite
• 24-hour security

COVID19

• services provided by phone, online or in-person; walk-ins welcome
• group sessions offered in-person and online
• LINC classes offered in-person and online

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Settlement Services -- needs assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops

• support with finding housing, accessing child care, health care and other community and social services
• help completing government forms and applications, including citizenship applications
• connection with community and volunteer opportunities
• seasonal income tax clinic
• monthly Service Canada clinics OAS, GIS, CPP, CPP disability and survival benefits
• weekly English conversation circle

Financial Literacy Services-- Newcomers are assisted to build skills and tools they need to take control of their financial lives. Through weekly guided sessions newcomers understand financial literacy concepts in addition to the connection between income and careers, and how student loans work.

Refugee Settlement Services -- a full range of settlement services tailored to the needs of newcomers in Arabic, Dari, Farsi, and Ukrainian languages.

Women's Wellness Services- wellness support services available in women-only setting to support newcomer women in enhancing their wellness literacy. Women participate in weekly wellness-related sessions to overcome their day-to-day challenges through guided wellness-focused activities

Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse; individual or group sessions

• short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
• crisis and support counselling to assist individuals seeking immediate assistance
• linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs

Transitional Housing Support Program -- women and their children or dependents who identify as victims of family violence are provided referrals to transitional housing or temporary shelter or application for subsidized housing ; these applications are considered Special Priority status due to high safety concerns

Newcomer Mental Health Program -- culturally appropriate counselling support for newcomer individuals, couples and families

• Crisis Intervention Services - additional support for clients who encounter problems and crisis adjusting to life in Canada
• support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops

Child, Youth and Parenting

• supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
• positive parenting strategies and helps families understand the range of supports available
• crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
• support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families

Community Mental Health Support

• Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
• advocates with landlords, hospitals, psychiatrists
• skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability

Family Court Support Services

• support to victims of domestic violence navigating the family court system
• helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
• helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
• assistance documenting the history of abuse
• court accompaniment where appropriate

ACES Program for Women (Advocacy, Counselling, Empowerment & Safety)

• culturally sensitive counselling for women who are victims of domestic/family violence and abuse
• crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
• women's groups to support health and wellness
• support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
• French service through partners OASIS or La Maison d'Hébergement (see separate listing)

Intersections: Support for 2SLGBTQ+ Newcomers

• drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
• private, confidential, one-to-one settlement support
• peer mentoring
• referral to other services
• workshops and information sessions
• resource library, and social activities such as movies, art and crafts
• promotes welcoming communities through community presentations and information sessions

Services also offered at Safe Centre of Peel, 60 West Drive, Suite 110, Brampton

Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services

• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment
• contact for information on available languages

Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups

• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documentation and completing applications

Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning

• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Public Education Program
Includes community consultation and public information, and international projects

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack, personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support, information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups, community, wellness and health education

• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment, intensive case management, personalized care plan, service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

COVID19

• continuing to operate during COVID
• comprehensive care that includes crisis support, health and forensic services
• follow up and counselling services will also continue to be provided

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Assessment and treatment for those who have been recently sexually assaulted, those who have been recently assaulted by a partner or children who have been abused

Chantel's Place

• one-to-one care in a safe, private, secure unit
• assessment, documentation of injuries
• treatment
• safety planning, emotional support
• information concerning medical, legal and counseling options
• follow-up medical care

Counselling

• free counselling for people who have been referred through the medical services
• counselling at Mississauga Hospital site

Abuse prevention programs, including one-to-one counselling and therapy groups, intervention and crisis support, education and support services, South Asian Seniors Program, violence against women program, Peel Elder Abuse Support Program, New Beginnings group, Partner Assault Response Program

Support Services for Male Survivors of Sexual Abuse
Includes individual counselling, group counselling, e-counselling and phone counselling

Regional lead agency of Support Services Network for Male Survivors in Ontario (central region)

COVID19 Counselling available by telephone, video conferencing, or in-person, contact for details

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Individual, couple, and family counselling, including walk-in counselling, on a range of issues

• couple conflict, separation, divorce
• grief and bereavement
• early childhood abuse (physical, emotional or sexual)
• mental and physical illness
• eating disorders, sleeping disorders
• financial difficulty, job loss
• parenting issues
• stress

Lesbian Gay Bisexual Transsexual/Transgender Questioning (LGBTTQ) Program
Counselling for youth, adults, and their families, on a variety of issues

• questioning sexual identity or 'coming out'
• teenagers experiencing interpersonal challenges
• family members seeking help on how to support a gay family member

Educational workshops for community partners on issues of importance to LGBTTQ communities

Community programs

Group and individual counselling including theft prevention, anger management, drug and alcohol counselling

Court programs

Diversion and alternate measure programs including community service and counselling

• Court support program -- practical assistance, support, information to women in and out of custody

Youth programs

Court support for youth

• Follow up and aftercare program -- assists young women leaving custody with reintegration
• support, advocacy and referrals to community resources for counselling, education, employment, housing

Transitional housing

Ellen House -- halfway house for women 18 years and older, capacity 10

• counselling, release planning

Marjorie Amos Residence -- open custody/open detention facility for young women 12-17 years, capacity 10

• helps reintegration into the community
• supervision and guidance
• educational upgrading
• life skills

Outreach/Preventative Education programs

Female Mobile Support (FMS), 905-459-1315 ext 250 -- for female youth 12-24 who have been involved, are still involved or at risk of sexual exploitation

• Monday-Sunday 24 hours
• support and services including housing, life skills, counseling, medical care and mentoring and advocacy
• referrals to community resources

Building Resiliency in Girls, 905-459-1315 ext 425 -- prevention/intervention based program addressing the social, emotional and cultural needs of girls 12-18 years

Empowering Against Exploitation (EAE), 905-459-1315 ext 247 -- preventative education program for young women 12-24 years to address online safety and sexual exploitation in the community

Empowering Young Men (EYM), 905-459-1315 ext 250 -- preventative education program for young men 12-24 years addressing sexual exploitation, its harm and ways they can work towards ending sexual harm

Change is Choice program -- addresses problems with substance abuse, and anger management and criminal thinking in order to motivate women at Vanier Centre for Women to enter more intensive rehabilitation

Girls in the Know -- mentorship program for female youth at Syl Aps focusing on self-awareness, empowerment and self-respect

COVID19 Support available remotely, call 905-450-1608 ext 112; telephone and virtual psychotherapy, emotional support, crisis intervention, safety planning, risk assessment, and information and referrals

Counselling and Support for Individuals, Couples and Families
Counselling, educational programs, and support in dealing with a variety of issues, including relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions

• Violence Against Women Program
• counselling for male survivors of sexual abuse
• social reform, public education and advocacy

Partner Assault Response
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• support available to victims/partners of offender including safety planning, referrals to community resources, and information on offender's progress

Walk-In Counselling Clinics in Brampton and Mississauga (see separate listings)

Partner in Safe Centre of Peel
Coordinated access to services and supports, including system navigation and wraparound services (see separate listing)

Member agency of Support Services Network for Male Survivors in Ontario

COVID-19 - Offices closed to walk-in service -- alternate supports available * call, email or visit EveryMind website for details

Specialized services for families coping with trauma involving sexual abuse or sexual assault * treatment focuses on remediating trauma of sexual abuse or assault, preventing future offences, and supporting family members when sexual abuse among siblings has occurred

Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment

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Settlement Services

• information and referral services, housing and legal assistance
• translation and interpretation services
• counselling for students, individuals and families
• youth counselling and parenting sessions
• orientation programs
• Community Connections Mentorship Program for community support
• volunteer befriending for help adapting to the community and learning life skills
• group sessions such as wellnesss, English conversation classes, digital literacy
• referral services for credential assessment through World Education Services (WES)

Refugee Services

• support with attending inquiries
• assistance finding employment opportunities
• guidance with accessing social, welfare and legal services
• housing referral and assistance connecting with potential landlords
• provision of social and cultural activities
• Ontario Community Program Participation for placement of Ontario Works recipients as volunteers

Career Café -- assists newcomers understand and integrate into the Canadian job market

• provides one-on-one and group sessions, both online and in-person
• offers self assessment tools,
• provides guidance in resume and cover letter writing
• assists in researching the job market and gives networking support

Youth Services

• youth engagement programs and services
• recreational activities and sports programs
• leadership development and mentoring opportunities
• social and cultural events for youth
• career guidance and job readiness workshops
• mental health and wellness support services tailored to youth

Halftime

• project designed for empowering Black youth
• aims to enhance resilience against risk factors of violence

Toronto Youth Job Corps (TYJC) - employment preparation program for youth, especially those facing a difficult life situation or having a hard time getting a job

• full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and in need of employment support
• 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral services
• 8 to 16 week supported placement with an employer in the community, with ongoing support even after completing the program
• placements are in various fields such as sales, administration, construction, or trades

Access Centre for Ontario Electricity Support Program (OESP)

• introduction to OESP; eligibility information
• assistance with applications; assistance in renewing previous applications

Problem Gambling Program and Domestic Violence Program

• culturally sensitive prevention, education and treatment initiatives
• outreach and public education for community groups
• individual or group counselling for individuals struggling with gambling addiction or those affected by it
• counselling and referral for victims of family violence

Offers a wide range of services and learning opportunities to newcomers to facilitate their settlement and integration into Canada

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees

Settlement and Integration Services

• orientation, information
• translation and interpretation
• job board, job placement; resume preparation and assistance; interview and job search techniques

Family Support Program

• counselling and support for women exposed to family violence
• information and referral
• violence prevention education

COVID19 All CMHA Peel Dufferin offices closed to walk-in service

For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)

For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm

Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information

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Comprehensive wraparound service teams for individuals with complex needs and severe mental health issues

• short and long-term counselling and case management for individuals with mental health and substance use issues
• grants and financial support individuals experiencing housing issues
• mobile outreach for people living on the streets or who are under-housed and have mental health and addiction issues
• court support, and pre-charge diversion program (Caledon)
• system navigation and case management for seniors experiencing neglect and abuse

Education and training to the larger community on stigma surrounding mental health and addictions issues

BounceBack Ontario, 1-866-345-0224, bouncebackontario.ca
Online and virtual mental health supports (see separate listing Canadian Mental Health Association, Ontario)

COVID19 Intake by phone and online Zoom meeting; peer support groups available online only; visit website for details

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Support, resources, and community for survivors of childhood sexual abuse, including information and referrals, support groups and presentations

Child Abuse Investigation and Support Site
Child-friendly interview room for child welfare personnel and Toronto Police investigators

Child, Youth and Parents
Advice and support for children and youth 6-18 years, who have or are experiencing child abuse or neglect, and their parents/caregivers

• recognizing signs of abuse
• disclosure
• where to get help
• how to stay safe
• bullying
• healthy relationships

Gatehouse Adult Support Network
Peer led group support for adult survivors of childhood abuse, including men's support group for adult survivors of child sexual abuse

Visual Art Therapy
Programs in partnership with Full Circle Therapy Centre; visit website for registration details

Counselling for individuals or groups including sex offenders,

• covering issues such as marital issues, addictions or alcohol, anger-management, children and family issues, domestic or youth violence
• grief counselling
• settlement issues -- assists at office or by referral

Get To Know Your Neighbour program -- educates the community about South Asian culture through workshops, connects individuals of differing religions and cultures to promote understanding

Works with Peel Children's Aid Society to provide counselling to children and families by referral (offered at office or in home setting)

Specialized assessment and treatment services

• individual, group and family therapy programs for victims of childhood sexual abuse/sexual assault
• assessment and treatment of children under 12 years with sexual behaviour problems
• in partnership with participating Etobicoke/York agencies

Female Adult Survivor ProgramIndividual and group counselling for women who are survivors of any form of abuse

COVID19 Contact for information on in-person services; some service by telephone and Zoom

Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements

Seniors and High Risk Seniors Services
Supportive services to assist in aging at home

• health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
• domestic violence support and assistance
• women's and men's group programs
• group programs for youth and children
• parenting programs
• food bank services for abused women
• translation services
• resource development
• diversity training

Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges

• short term and long term case management
• early psychosis intervention for youth and adults 14-35 years
• supportive counselling to clients and family members
• concurrent disorder support group
• mobile community support group

Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse

• case management
• addictions day program
• groups for men and women
• relapse prevention group
• coping skills for family members
• peer support program
• Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)

Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development

• orientation sessions including Canadian laws and norms
• assistance in filling out government forms
• attestation of documents
• translation/interpretation services
• supportive counselling

Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling

• Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
• Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
• education, assessments and capacity development in partnership with other community agencies
• Senior Caregivers Support Day Program, including separate and combined groups for women and men

Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities

Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton