Searching for Utility Assistance Programs

COVID19 -- services and classes being offered online and in-person; for information or to register and for all other settlement service inquiries, call 905-306-0577 ext 227 or email at info@ncpeel.ca; Crisis Services Direct Lines 416-455-8252 or 416-450-8734

------------ ------------- ---------------

LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

• English classes
• LINC classes running online and in-person
• childminding may be available; part-time or full-time classes

Labour Market Access for Newcomers

• employment and business start-up assistance
• resume writing and job search skills
• networking and interview skills
• in-person and online classes

Settlement Services

• information and referral
• translation, interpretation and certification of documents
• citizenship preparation classes
• assistance with forms and applications, including access to Ontario Electricity Support Program
• workshops

Settlement Workers in Schools (SWIS)

• services delivered in elementary and secondary schools in Mississauga during the school year
• information about the school system
• parent and youth-specific workshops with information on topics such as housing, health care and job search

Community Connections Mentorship Program

• group activities for newly arrived immigrant and refugee youth, adults and seniors
• trained volunteer mentors
• homework help for youth
• computer classes and low impact exercise for seniors

Bridging Generations -- Stronger Parents, Stronger Community

• tools to de-escalate conflicts and advocate for children
• helps parents define acceptable behavior, respond to their children's needs and reinforce their family's values

Multiservice agency

• community information and referrals
• counselling, anger management
• counselling for youth and young adults
• employment assistance including resume/cover letter preparation, job search
• social housing application assistance
• year round income tax clinic
• leadership skills development
• children's breakfast club (on and off site)
• outreach
• workshops for women and youth
• social and recreation activities, including children's book club and youth homework club

Electricity bill support assistance -- lead intake agency for Low-Income Energy Assistance Program (LEAP) through Ontario Energy Board (OEB)

• pre-screening required, qualifying residents receive appointment to complete the application process
• Access centre for Ontario Electricity Support Program -- assistance with applications

Food, clothing, and toy distribution -- for new immigrants, refugees and Ontario Works recipients

• intake assessment required
• annual Christmas toy distribution application deadline October 15

Newcomer Information Services

• information and referrals, including immigration, employment and community services
• counselling
• some form filling assistance
• access to computers

Call or visit website for COVID-related changes


Multi-service agency

Conflict Resolution Service: for individuals or groups to resolve disputes, disagreements, or concerns through free and confidential community mediation

Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program (OESP)

• Peel Region lead intake agency for LEAP (hydro) through Ontario Energy Board
• pre-screening required, qualifying residents receive appointment to complete the application process
• access centre for OESP -- assistance with applications
• for more information on LEAP for Enbridge Gas, contact United Way Simcoe Muskoka, 1-855-487-5327

Seasonal Income Tax Clinic -- by appointment

Orientation/Settlement Program

• assistance accessing health services, education, English language class referrals, translation and interpretation
• orientation and information workshops, referrals regarding government services
• assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
• solution-focused counselling
• individual advocacy when needed to obtain community and government services
• translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents

Health and Wellness Support Services for Newcomers -- one-on-one sessions to address stress, depression, anxiety, or loneliness; support groups and workshops; referrals to other mental health services

Language Instruction for Newcomers to Canada (LINC)

• English classes, upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children 6 months to 6 years
• bus fare for eligible clients
• evening and weekend classes

Settlement Workers in Schools (SWIS)

• assists newcomer students and their families with settling into their schools and communities
• outreach program based in elementary and secondary schools from mid-August to end of June

Newcomer Youth Community Engagement (NYCE)

• helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
• volunteers assist with English language skills, social skills, leadership building activities, life skills workshops

Disability and Settlement Services

• for newcomers with a disability
• information and referral, advocacy

EarlyON Child and Family Centres -- see separate entries

Growing Together in Peel (CAPC)

• for families with young children birth-6 years looking for extra help and living on low incomes
• play programs, parenting information, emotional support
• nutrition programs/food security

Caregivers' and Seniors Support Program

• education, information and referrals for caregivers and vulnerable seniors
• language specific groups and groups with people from all cultures offered

Volunteer opportunities

Winter clothing items needed; to make a donation or for more information email Jasbir Kaur Chandak: jasbirc@dixiebloor.ca

Immigrant Services -- settlement information and orientation to life in Canada

• needs assessment
• referral to other agencies and government services
• help filling in government forms and applications
• Commissioner of Oaths, document translation and interpretation with service providers
• crisis support counselling
• Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
• Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
• New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training

Community Connections Mentorship Program (formerly HOST Program)

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Community Services

• digital Literacy Training
• free seasonal income tax clinic
• mobile dental clinic
• Orientation to Ontario (O2O) webinars

Access centre for Ontario Electricity Support Program -- assistance with applications


Winter clothing items needed; to make a donation or for more information email Jagdeep Kailey: jagdeep@peelmc.com

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status

Financial Assistance -- monthly allowance based on family size, housing costs and income

• prescription drug coverage under the Ontario Drug Benefit Program
• health benefits including medical supplies, sensory and mobility aids, medical transportation
• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials

Employment supports -- adult clients must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

• referrals to job counselling, training programs, basic education
• access to telephones, faxes, computers and job banks
• for more information contact caseworker or access additional supports by booking an appointment with closest Employment Ontario office

Housing Stability program -- provides financial and non-financial assistance to elegible residents of Peel Region to get or keep affordable housing

Past-due bills or rent -- help with utility bills or rent to avoid eviction, visit website to apply

Affordable Transit program -- for residents of Brampton or Mississauga who cant afford a monthly bus pass, visit website to apply

Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment

----------------------------------------

Settlement Services

• information and referral services, housing and legal assistance
• translation and interpretation services
• counselling for students, individuals and families
• youth counselling and parenting sessions
• orientation programs
• Community Connections Mentorship Program for community support
• volunteer befriending for help adapting to the community and learning life skills
• group sessions such as wellnesss, English conversation classes, digital literacy
• referral services for credential assessment through World Education Services (WES)

Refugee Services

• support with attending inquiries
• assistance finding employment opportunities
• guidance with accessing social, welfare and legal services
• housing referral and assistance connecting with potential landlords
• provision of social and cultural activities
• Ontario Community Program Participation for placement of Ontario Works recipients as volunteers

Career Café -- assists newcomers understand and integrate into the Canadian job market

• provides one-on-one and group sessions, both online and in-person
• offers self assessment tools,
• provides guidance in resume and cover letter writing
• assists in researching the job market and gives networking support

Youth Services

• youth engagement programs and services
• recreational activities and sports programs
• leadership development and mentoring opportunities
• social and cultural events for youth
• career guidance and job readiness workshops
• mental health and wellness support services tailored to youth

Halftime

• project designed for empowering Black youth
• aims to enhance resilience against risk factors of violence

Toronto Youth Job Corps (TYJC) - employment preparation program for youth, especially those facing a difficult life situation or having a hard time getting a job

• full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and in need of employment support
• 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral services
• 8 to 16 week supported placement with an employer in the community, with ongoing support even after completing the program
• placements are in various fields such as sales, administration, construction, or trades

Access Centre for Ontario Electricity Support Program (OESP)

• introduction to OESP; eligibility information
• assistance with applications; assistance in renewing previous applications

Problem Gambling Program and Domestic Violence Program

• culturally sensitive prevention, education and treatment initiatives
• outreach and public education for community groups
• individual or group counselling for individuals struggling with gambling addiction or those affected by it
• counselling and referral for victims of family violence

Housing Services

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings

MyAccesstoHousingTO (Housing Connections, see separate entry) Community Partner -- assistance with housing search and application process

Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Objectives are to relieve poverty for people of all abilities, through programs like:

Food Bank

• see here for more details

Household Goods and Clothing

• when made aware of individual needs for clothing and household goods, OPNC post's those specific needs on Facebook page
• if you have items that you would like to donate, please contact in advance (do not drop off unless need is confirmed)
• annual winter coat drive

Finding Hope in Poverty Support Group

• free counselling and peer to peer support group
• Wed 10 am-11:30 am
• contact hope@opnc.ca

Year Round Income Tax Clinics

• see here for more details
• contact support@opnc.ca
• or visit haltontax.ca

Micro Finance Loans

• can assist with low interest loans for those who would not otherwise qualify (subject to approval)
• contact support@opnc.ca for appointments

Canada Learning Bond

• Free Government Money for your child's education
• visit smartsaver.org for more details

Utility Bill Payment Assistance

• for more information see, Gas & Hydro Bill Assistance - Oakville
• contact community@opnc.ca or phone 905 257 6029 ext 105 for assistance
• Leap provides a one-time emergency payment for hydro and gas low-income customers who are in areears
• In addition, The Ontario Energy support Proram provides a monthly grant on your hydro bill of up to $80 / month

Financial Management Support

• budgeting, information and referral for support
• Wed & Thu 11:30 am-2:30 pm

Assistive Devices

• small inventory of items to give those in need
• ability to provide funding to purchase items
• contact hello@opnc.ca

Low-income Energy Assistance Program (LEAP):

• provides up to $500 assistance with paying bills for low income households where there is danger of disconnection
• provide copy of bill, proof rent/mortgage is up to date, 2 months bank statements and ID for all in household

Hydro:

• call 905-257-6029 ext 105

Gas:

• If you only require assitance with Gas then call 1-855-487-5327 Simcoe Muskoka United Way- LEAP Program 8:30 am-4 pm to compete your application
• If Oak Park Neighbourhood Centre is helping you with Hydro they can do your Gas intake form directly at the same time

Ontario Electricity Support Program (OESP):

• provides $40-$80 discount per month on hydro bills for residents whose income falls below the Low Income Measure (LIM) cutoff
• the online application can be done if everyone in the household over 17 has completed their income tax and if they have a printer to print off the consent form to mail
• if individuals have not done their taxes or if they now make less than what is on their taxes and that has put them below the poverty line then they must go to Oak Park Neighbourhood Centre for staff to complete the application by looking at bank statements or tax returns to establish that they are living below poverty line and then staff will submit it on their behalf
• contact Oak Park Neighbourhood Centre for more information

Objectives are to relieve poverty for people of all abilities, through programs like:

Food Bank

• see here for more details

Household Goods and Clothing

• when made aware of individual needs for clothing and household goods, OPNC post's those specific needs on Facebook page
• if you have items that you would like to donate, please contact in advance (do not drop off unless need is confirmed)
• annual winter coat drive

Finding Hope in Poverty Support Group

• free counselling and peer to peer support group
• Wed 10 am-11:30 am
• contact hope@opnc.ca

Year Round Income Tax Clinics

• see here for more details
• contact support@opnc.ca
• or visit haltontax.ca

Micro Finance Loans

• can assist with low interest loans for those who would not otherwise qualify (subject to approval)
• contact support@opnc.ca for appointments

Canada Learning Bond

• Free Government Money for your child's education
• visit smartsaver.org for more details

Utility Bill Payment Assistance

• for more information see, Gas & Hydro Bill Assistance - Oakville
• contact community@opnc.ca or phone 905 257 6029 ext 105 for assistance
• Leap provides a one-time emergency payment for hydro and gas low-income customers who are in areears
• In addition, The Ontario Energy support Proram provides a monthly grant on your hydro bill of up to $80 / month

Financial Management Support

• budgeting, information and referral for support
• Wed & Thu 11:30 am-2:30 pm

Assistive Devices

• small inventory of items to give those in need
• ability to provide funding to purchase items
• contact hello@opnc.ca

A neighbourhood centre offering many different supports through community partnerships

• circle time (ages 1-3)
• one-on-one counselling
• Peer Support program
• Anti-Human Trafficking Support
• toiletries and household needs
• ID clinic
• Phone & computer available for use

Harm Reduction

• harm reduction supplies and naloxone overdose prevention kits
• community support and referrals
• regular visits from Halton Harm Reduction van

Food Pantry

• for more information, see here

Year Round Income Tax Assistance

• for more information, see here

Gas & Hydro Bill Assistance

• for more information, see here

Other community agencies providing programs at this location include:

• Elizabeth Fry Society
• SAVIS
• ADAPT
• Summit Housing and Outreach Programs
• Halton Community Legal Services
• Halton Housing Help
• Goodwill Employment Services

Affordable housing information and supports, including subsidized and market rent housing options

All applications for housing subsidy, or utility or rent assistance processed through Housing Services Screening Tool; apply online, or call 905-453-1300 for urgent housing and eviction support, subsidized housing search support, or referral to appropriate service; call for support if unable to complete screening form online

One-time emergency assistance (for utility bills or rent) available to low-income families and individuals at risk of losing their housing; visit www.peelregion.ca/help/past-due-bills for information

Housing Subsidy, www.peelregion.ca/housing/apply-for-subsidy
Visit website to apply online for subsidized rental housing, or to update client information

• complete housing screening tool to be placed on centralized housing waitlist
• eligibility information available online, including unit size and gross household income
• visit website for appeals information and request form, fax completed eligibility decision appeals to Service Manager at 905-453-0168, or send to Service Manager Appeals, 10 Centre Dr, Suite B, PO Box 2800, STN B, Brampton L6T 0E7

Peel Living (Peel Housing Corporation), www.peelregion.ca/peelliving
Local municipal non-profit affordable housing provider, including low-rent non-subsidized units, and private non-profit housing such as non-profit housing co-operatives; overview of buildings available online

Market Rental Housing
Non-subsidized rental units may be available, visit website for information

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status

Financial Assistance -- monthly allowance based on family size, housing costs and income

• prescription drug coverage under the Ontario Drug Benefit Program
• health benefits including medical supplies, sensory and mobility aids, medical transportation
• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials

Employment supports -- adult clients must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

• referrals to job counselling, training programs, basic education
• access to telephones, faxes, computers and job banks
• for more information contact caseworker or access additional supports by booking appointment with closest Employment Ontario office

Housing Stability program -- provides financial and non-financial assistance to eligible residents of Peel Region to get or keep affordable housing

Past-due bills or rent -- help with utility bills or rent to avoid eviction, visit website to apply

Affordable Transit program (ATP)-- for residents of Brampton or Mississauga who can't afford a monthly bus pass, visit website to apply

As of November 8 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Dufferin Office. Phone and online services still available

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 -- Many services continue to be available to clients by phone (and if necessary, as determined by the Unison provider/staff, in person); call 416-653-5400 for more information

• Legal Services: phone only, 416-653-5400 ext. 1244
• Housing Services: phone only, 416-653-5400 ext. 1306 and leave a message
• Harm Reduction: phone only, 647-999-3094

Community Health Centre

• health services, health promotion
• community services and community development
• Ontario Health Insurance NOT required for general services

Health Services

• family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
• individual and sexuality counselling, treatment of sexually transmitted diseases
• counselling and case management
• dietitian
• podiatry clinic

Health Promotion

• breastfeeding clinic
• child and parenting programs, including Spanish-speaking groups
• Diabetes Education Centre
• harm reduction programs
• seniors programs
• Toronto Public Health dental clinic
• women's programs
• youth programs

Community Services

• Adult Protective Service program for adults with developmental disabilities
• community kitchen

Housing Help Centre

• client advocacy, crisis referral to shelters
• eviction prevention, information and referral
• housing search
• landlord outreach, negotiation with landlords
• Housing Connections Access Centre, Share the Warmth
• other Home Services -- Rent Bank and Streets to Homes Follow-up Services

Access Centre for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support

For help with Enbridge Gas bills, call 1-855-487-5327

COVID19 -- contact by telephone or email for COVID service updates


Housing Help Services

• support finding and maintaining housing
• eviction prevention and housing stabilization services, landlord tenant mediation
• Housing First case management and advocacy
• information, referral, assistance with applications for subsidized, supportive housing, or emergency shelters
• crisis intervention
• drop-in program, free telephone and computer use during drop-in hours
• Streets to Homes Follow-up Program -- services and specialized help for formerly homeless individuals with complex needs, ID clinic
• financial literacy, tenant rights and life skills sessions,
• support groups for women for socialization and informal networking
• individual counselling for survivors of domestic violence

Toronto Rent Bank Access Centre -- interest-free repayable loans to low-income households who are in rental arrears or need first and last month rental deposits

• applicants must be low income with adequate income to sustain their housing
• must have legal status in Canada, and pay market rent (not subsidized)
• additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible, but can be referred to other programs

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Housing Services

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings
• voluntary trusteeship service
• street outreach to persons who are homeless, Streets to Homes follow up support for clients who have been placed in housing

MyAccesstoHousingTO (Housing Connections, see separate entry) Community Partner -- assistance with housing search and application process

Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit, moving costs and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business


Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

A Christian organization which provides community programming and Christian teaching for both children and adults

Community and Family Services include:

• food bank
• spiritual needs
• subsidized Summer Day Camp
• youth programs
• Low-Income Energy Assistance Program (LEAP), providing one time help with those struggling to pay their hydro arrears
• Christmas assistance
• volunteers always welcome, contact office for more information

Explains different housing types and how to apply, and directs to other housing-related listings in this directory

• for emergency shelters see separate listing here

NONPROFIT HOUSING
Housing operated to fill a social need, not as a business

• may be owned by government, nonprofits or charities, co-operatives, etc.
• some is subsidized (reserved for people with low income), some is 'market rent' (open to people of any income)
• some is reserved for seniors or people with disabilities (may have supportive services, like meals, personal support, etc.)

How to find and apply to nonprofit housing:
For complete list see Halton Region website here

Details for each listing show how to apply, but in general:

• for most market-rent units, apply directly to individual housing provider
• for most (but not all) subsidized units, apply through HATCH (at Halton Region 905-825-6000, or see separate HATCH listing here)

Halton Housing Help: contact at Halton Region 905-825-6000 or see separate listing here

• can help explain the housing system, how to search and apply

PRIVATE RENTAL MARKET
Housing that is privately owned, rented as a for-profit business

How to find private rental market housing:
Halton Housing Help: contact at Halton Region 905-825-6000 or see separate listing here

• provides free help and support to tenants to find and keep rental housing
• posts listings of available housing (see here)

Rental listings can also be found in local newspapers, and on websites such as gottarent, viewit, Kijiji, etc.

YOUTH HOUSING
Bridging the Gap: for youth, ages 16 to 24, who are homeless or at risk of homelessness

• call 905-635-0663 or see full listing here

Community Youth Programs: offers residential placement for youth, ages 15 to 18, not able to live with family but not ready for independent living

• call 905-845-9718 or see full listing here

Support House: offers a full range of supportive housing options for youth ages 16 and up with mental health and/or substance use issues

• call toll free 1-833-845-9355 or see full listing here

HELP TO PAY DEPOSITS OR RENT
Halton Region Housing Stability Fund: one-time assistance with basic housing expenses to help people maintain their housing

• call Halton Region 905-825-6000 or see separate listing here

VETS Canada: for Canadian veterans who are in crisis, at risk of becoming homeless, or are homeless

• call toll free 1-888-228-3871 ext 121 or see separate listing here

HELP TO PAY UTILITIES
See separate listings for Gas & Hydro Bill Assistance here

PROPERTY TAX REBATES AND DEFERRALS
Property Tax Rebate (for lower-income seniors or people with disabilities)

• see separate listings for Burlington, Oakville, Milton and Halton Hills or contact your local municipal government

Older Adults Property Tax Deferral Program (for lower-income seniors)

• call Halton Region at 905-825-6000 or see full listing here

LEGAL HELP FOR HOUSING
Halton Community Legal Services: provides free legal assistance to those with low income, for housing and landlord/tenant issues

• call 905-875-2069 or see full listing here

Community support programs in Halton Hills:

• information and referral regarding health and social service agencies
• assistance and advocacy support to individuals and families experiencing difficulties, especially those who have no other place to go
• volunteers prepare income tax returns for people who have a modest income and a simple tax situation
• Help with Gas and Hydro Program offers funding to lower income families and individuals who are at risk of having their service disconnected, and have exhausted all other sources of financial aid
• needs coordination matches those who need household items with those who are able to provide them
• transitional housing is available for families who are homeless * rent geared to income * community support coordinator provides family support
• Holiday Hampers provides hampers of children's clothing and toys for families experiencing financial difficulties
• Backpack Program provides school supplies to children in need * application available online (apply before August 12) * contact jbattista@links2care.ca
• Jumpstart Program (in partnership with Canadian Tire) provides financial help for kids' sports and recreational activities
• Fresh Food Box supplies fresh produce monthly at a reasonable cost

Seniors Programs in Halton Hills:

• Meals on Wheels, Meals on Ice, Wheels to Meals, congregate dining
• letter Carriers alert * provides reassurance and a check on the well-being of those living alone who receive mail delivery to their door * in partnership with Georgetown and Acton postal workers
• supportive housing program provides essential support services to eligible seniors living at Lakeview Villa in Acton

Youth Programs:

• Off the Wall (Acton)
• Open Door (Georgetown)
• individual youth and family support available in person, by phone and over the internet

Children's Programs:

• Georgetown Parent-Child Centre

Links2Kids School Age Programs

• Acton Parent-Child Resource Centre

Parenting Programs:

• individual parenting support
• parenting programs available through the Parent Child Resources Centres

Care At Home - Meals Programs - Hot and Frozen Meals - Program enables older adults and adults with a disability to have access to affordable meals in their home * meals include hot meals (Meals on Wheels), frozen meals (Meals on Ice), volunteers taking people to a local restaurant (Wheels to Meals), and Congregate Dining (designated seniors apartment buildings in Acton and georgetown)

Care In The Community - Care Connections of Halton Hills - A community hub of service agencies sharing space to offer easier access to integrated health and social services * Care Connection Partners include

Services and Programs:

• Care At Home - Meals Programs - Congregate Dining
• Links2Care - Acton - Wallace St
• Links2Care - Georgetown - James St
• Links2Care - Georgetown - Joseph Gibbons Public School
• Links2Care - Georgetown - Park Public School