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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 Contact for details on in-person and virtual services
Support, counselling, health system navigation assistance, parent education, information and referral, and public awareness from a Catholic perspective
One-to-One Counselling
Emotional and practical support including prenatal and postnatal information and education, and strategies and resources for housing, income supports, education, and employment
Growing as Parents (GAP)
12 week parenting and life skills programs, including Nobody's Perfect and Me, My Baby, Our World
Super Connection
12 week parenting and life skills program for young parents
Care Closet
Diapers, wipes, formula, baby food, gently used baby clothes and related items
Parenting and Catholic Education (PACE)
High school program for pregnant and parenting students in partnership with St Oscar Romero Catholic Secondary School
Satellite offices in Brampton and Caledon, by appointment only
Support, counselling, health system navigation assistance, parent education, information and referral, and public awareness from a Catholic perspective
One-to-One Counselling
Emotional and practical support including prenatal and postnatal information and education, and strategies and resources for housing, income supports, education, and employment
Growing as Parents (GAP)
12 week parenting and life skills programs, including Nobody's Perfect and Me, My Baby, Our World
- child minding, snacks and bus tickets for participants
- free prenatal vitamins in partnership with Vitamin Angels
Super Connection
12 week parenting and life skills program for young parents
- food literacy and food insecurity
- access to fresh food, shared meal, and health and nutrition education
- interactive cooking
Care Closet
Diapers, wipes, formula, baby food, gently used baby clothes and related items
- dependent on donations
- open to registered clients only
Parenting and Catholic Education (PACE)
High school program for pregnant and parenting students in partnership with St Oscar Romero Catholic Secondary School
Satellite offices in Brampton and Caledon, by appointment only
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Short Description
COVID19
Teen Prenatal Supper Clubs
- Teen Prenatal Supper Clubs cancelled until further notice
- call Peel Public Health or visit website for updates
- online prenatal classes available, email prenatalhealthmatters@peelregion.ca
Teen Prenatal Supper Clubs
- prenatal classes and supper
- topics include health during pregnancy, coping with labour and delivery, newborn care, cooking simple meals
- social support
- connection with public health nurses and other health professionals
- support person welcome
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Short Description
Ongoing programs include: drop-in, development, mentoring, outreach, leadership development, and volunteer opportunities. Individualized supports and referrals for youth as needed in areas of mental health, sexual identity, education, job, family and more.
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Ontario Works, Queensway Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-6550
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Works, Attwell Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-6400
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Meeting space for rent to charities and non-profits, community kitchen
Programs are offered by many agencies such as these (some will have separate listings with more information):
Regeneration Outreach serving meals seven days a week
Vita Centre for Pregnant and Parenting Youth -- providing community support to pregnant and parenting women
Grace Noon AA Meetings, AA Brampton United Group, Living In Recovery (Narcotics Anonymous), Steps To Grace (Cocaine Anonymous), Alanon Group
Programs are offered by many agencies such as these (some will have separate listings with more information):
Regeneration Outreach serving meals seven days a week
Vita Centre for Pregnant and Parenting Youth -- providing community support to pregnant and parenting women
Grace Noon AA Meetings, AA Brampton United Group, Living In Recovery (Narcotics Anonymous), Steps To Grace (Cocaine Anonymous), Alanon Group
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Ontario Works, York / Humber Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-6200
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Works, Rexdale Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-2644
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Works, Dufferin Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-397-7800
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca
COVID19 Resident services ongoing, call for information; food bank by appointment
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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities
Food Bank
Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income
COVID19 Resident services ongoing, call for information; food bank by appointment
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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities
Food Bank
- groceries
- clothing for infants, toddlers, and parents
- household items
Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income
- support services
- in partnership with Toronto Community Housing Corporation (see separate entry)
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Short Description
COVID19 -- essential services are being delivered online, via email, or over the phone where possible
Services include:
- individual counselling by phone, video, or online
- youth, women's groups, and seniors' programs delivered online until further notice
- offices open Tuesday and Friday - call to schedule an appointment
Services include:
- individual and family counselling
- counselling and advocacy for abused women
- crisis intervention
- parenting support
- settlement services-immigration
- assistance with subsidized housing applications and Ontario Works
- information and referral
- programs for youth, young mothers, women, and seniors
- health and safety workshops
- annual Health Fair Event
- student placement and volunteer opportunities
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Specialized Services for Homeless, Street Involved & Youth at Risk
416-703-8482 ext 2100Visit Website
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Short Description
Promotes access to health care for street involved youth * services tailored to homeless and at-risk youths
- ID clinic
- youth case management
- youth harm reduction supports
- pregnancy and parenting supports
- youth legal supports
- housing support
- medical and health care
- drop-in centre on Wed 4pm-6pm
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Short Description
Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca
COVID19 Humewood House closed to walk-in service; access restricted to residents, staff, and essential visitors only
Pregnancy and parenting support services, residential services and transitional housing, food bank, life skills, counselling, child care and high school program
HomeNest
In-home intensive prenatal and postnatal program for pregnant and parenting teens, and their babies
Counselling
Individual and family counselling, support groups, advocacy, information and referral
Food Bank
Education program
For residents and pregnant or parenting youth, includes onsite high school classrooms
COVID19 Humewood House closed to walk-in service; access restricted to residents, staff, and essential visitors only
- intake and food bank by appointment only
- telephone support, call 416-977-1333
- visit Humewood House website for information, including essential items donation
Pregnancy and parenting support services, residential services and transitional housing, food bank, life skills, counselling, child care and high school program
HomeNest
In-home intensive prenatal and postnatal program for pregnant and parenting teens, and their babies
- individual and family counselling
- life skills, parenting skills
- transitional and supportive housing, see branch entry Young Parent Resource Centre
Counselling
Individual and family counselling, support groups, advocacy, information and referral
Food Bank
- groceries, clothing for infants, toddlers, and parents
- household items
- by appointment
Education program
For residents and pregnant or parenting youth, includes onsite high school classrooms
- life skills
- counselling
- licensed infant centre
- in partnership with Toronto District School Boar
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Short Description
COVID19 Modified services via phone, email, video calling, or screened on-site services by appointment with enhanced safety protocols
Health Centre
Nurses or nurse practitioners available for phone consultations and referrals, or by appointment; urgent psychiatry visits can be arranged; call 416-929-9614 ext 2238 or email healthcentre@ysm.ca
Mental Health Services
Telephone counselling by appointment, call Nazreth 416-929-9614 ext 2269 or email nmebrahtu@ysm.ca
Nursery
Appointments available for supplies for young families in need; current registered families may receive a 2 week supply of child supplies, to coordinate pick up call Ruth 416-929-9614 ext 2232 or email rroblin@ysm.ca
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Health Services
Including primary medical care, dental care, check ups, lab tests (including HIV testing), referrals, and ID replacement; no Ontario Health Insurance or identification required; child care available
Health Centre
Nurses or nurse practitioners available for phone consultations and referrals, or by appointment; urgent psychiatry visits can be arranged; call 416-929-9614 ext 2238 or email healthcentre@ysm.ca
Mental Health Services
Telephone counselling by appointment, call Nazreth 416-929-9614 ext 2269 or email nmebrahtu@ysm.ca
Nursery
Appointments available for supplies for young families in need; current registered families may receive a 2 week supply of child supplies, to coordinate pick up call Ruth 416-929-9614 ext 2232 or email rroblin@ysm.ca
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Health Services
Including primary medical care, dental care, check ups, lab tests (including HIV testing), referrals, and ID replacement; no Ontario Health Insurance or identification required; child care available
- access to diapers, formula, baby food
- birth control, pregnancy tests
- prenatal care, perinatal services
- prenatal and parenting classes
- immunization
- optometry, eye glasses
- chiropractor, physiotherapist, naturopath, psychiatrist
- addictions counselling
- traditional Chinese medicine
- foot care, socks and shoes
- health education and counselling on health issues
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Ontario Works, Lawrence Square Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-6500
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Works, Yorkgate Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-397-9450
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Works
1-888-465-4478 Office: 416-392-8623
Ontario Works Application Centre: 416-338-8888
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
COVID19 -- most services available by virtual care or telemedicine, call ahead for details * sexual health drop in suspended * if clients need an in-person appointment, call first for screening
Community health centre provides primary, sexual and mental health care services for youth
Services include
Sexual and reproductive health services
Community health centre provides primary, sexual and mental health care services for youth
Services include
- information and referrals on sexual and reproductive health issues, birth control, relationships, pregnancy options, sexually transmitted infections, HIV/AIDS, safer sex
- health promotion programming, education, training, and research
Sexual and reproductive health services
- birth control and prescriptions at reduced rates
- emergency contraception
- IUD insertion
- sexually transmitted infection (STI) testing and treatment
- anonymous HIV testing
- free condoms and lube
- pregnancy tests
- counselling on pregnancy options
- prenatal health care
- general and ongoing healthcare
- immunizations (including flu shots)
- treatment for coughs and colds
- therapy and counselling
- case coordinator services
- assistance finding and accessing other services in Toronto
- workshops and programming on sexual health, healthier relationships
- programs for all youth including young parents, newcomers, LGBTQ, and specifically for young men
- Community Health Centre for Youth
- Teen Health Source
- Teens Educating and Confronting Homophobia (TEACH)
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Short Description
COVID19 Most services available by virtual care or telemedicine, call ahead for details; sexual health drop in suspended; if clients need an in-person appointment, call first for screening
Community health centre
Primary health, sexual and reproductive health, and mental health care
Assistance finding food, housing, employment and legal aid
Community health centre
Primary health, sexual and reproductive health, and mental health care
- drop-in clinic
- telephone access to physician or nurse practitioner
- hormone therapy for trans clients
- birth control counselling
- emergency contraception
- birth control including IUD insertions, prescriptions, condoms
- pregnancy testing and counselling, including pregnancy options
- medical abortions up to 9 weeks gestation
- prenatal care
- sexually transmitted infections testing and treatment
- anonymous HIV testing
- mental health case coordination
- individual and group counselling
- no Ontario Health Insurance required for general services
Assistance finding food, housing, employment and legal aid
- assistance obtaining health card
- translation and interpretation by appointment
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Adolescent Medicine
Office: 416-813-7654 ext 205620Adolescent Medicine Clinic Staff: 416-813-5804
Visit Website
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Short Description
Eating Disorders Program
SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries
- for children and youth 8-18 years
- diagnosis and treatment
- inpatient and outpatient programs
- family education
- harm reduction approach
- assessment, individual and group treatment
- day treatment with academic program
- parent support
- health care for adolescent mothers and their children
- nutrition and feeding
- parenting education
- focuses on illness-specific issues for youth with chronic health conditions
- identification and reduction of high-risk health behaviours
- health care for marginalized and at-risk populations including lesbian, gay, bisexual, and transgender (LGBT) youth, street-involved teens, and immigrant and newcomer adolescents
- advocacy
SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries
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Short Description
COVID19 -- essential services are being delivered online, via email, or over the phone where possible
Services include:
- individual counselling by phone, video, or online
- youth, women's groups, and seniors' programs delivered online until further notice
- offices open Tuesday and Friday - call to schedule an appointment
Services include:
- individual and family counselling
- counselling and advocacy for abused women
- crisis intervention
- parenting support
- settlement services-immigration
- assistance with subsidized housing applications and Ontario Works
- information and referral
- programs for youth, young mothers, women, and seniors
- health and safety workshops
- annual Health Fair Event
- student placement and volunteer opportunities
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Ontario Works, Wellesley Place Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-392-5300
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
COVID19 Telephone or video conferencing available for most services; no in-person services; contact for information
Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars
Delivery of food assistance available, call for information
Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars
Delivery of food assistance available, call for information
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Short Description
Counselling, housing, health, parenting and child development supports, including in-person drop-in and virtual services; visit website for programs calendar
Counselling/case management
Personal counselling, information, advocacy, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting
Health Services
Housing Support
Practical Help
Swap Shop
Free items such as baby clothes and equipment, maternity clothes, toys and small household items
Parenting Groups
Discussions on infant and child development, parenting skills, fun activities
High School Education
Individualized programs allow students to earn high school credits from grade 9-12
Community Education
Leadership training includes high school presentation on healthy sexuality and pregnancy options
- virtual prenatal group Mondays 4 pm-5 pm
- feeding support group Virtual Boobs, Bellies and Bitchin Wednesdays 3 pm-4 pm
Counselling/case management
Personal counselling, information, advocacy, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting
Health Services
- free pregnancy tests, specialized prenatal classes, individual health counselling and nutrition group
- on site nurse, doctor visits once per week
- help to find a health care provider
Housing Support
- help to search rental listing, contact landlords to arrange site viewings and interviews, and accompaniment to view units
- help to fill out applications for subsidized and specialized priority housing
Practical Help
- help with practical life details
- free lunches and public transit trip to and from Jessie's Centre
- accompaniment to appointments
- help filling out applications and forms
Swap Shop
Free items such as baby clothes and equipment, maternity clothes, toys and small household items
Parenting Groups
Discussions on infant and child development, parenting skills, fun activities
High School Education
Individualized programs allow students to earn high school credits from grade 9-12
Community Education
Leadership training includes high school presentation on healthy sexuality and pregnancy options
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Short Description
Sexual health services for youth * services include:
- birth control options
- birth control and prescriptions at reduced rates
- emergency contraception (Plan B)
- pregnancy options counseling
- STI treatment and testing
- HIV testing
- free condoms and lube
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