Searching for Interpretation / Translation

• orientation and information workshops
• translation and interpretation services
• housing
• referrals regarding government services, including social assistance
• assistance in filing forms for social insurance numbers, driver's licensing, child tax benefit
• referral assistance in accessing health services and related referrals
• assistance in completing Citizenship and Immigration forms, sponsorship applications
• referral to lawyers, legal aid, doctors

• basic language skills in English upon assessment by Achēv -- see separate entry
• offers morning and evening classes
• bus fare for eligible attendees

• employment sector specific information sessions
• referral to Para-professional counseling services to individuals, families and youth
• referral to Youth at risk para-professional counseling

• English language classes referrals
• accessing education, whether grade schools or higher education

• supply chain management

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health -- support groups, counselling
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program including support groups and health education
• youth program offering services in settlement, counselling, skills development and social events
• Homework Club with individual assistance and group work
• citizenship test preparation classes

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

• day or evening classes

• personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
• translations and interpretation for settlement related issues
• Commissioner of Oaths services
• information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
• online citizenship test preparation classes

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
• bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
• part-time classes, mornings or afternoons

• job search training; skills assessment
• resume and cover letter help, interview coaching
• labour market information
• access to computers, internet, fax, photocopier, telephone
• multi-sector job fairs, networking events

• learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
• goal to become financially independent and self-employed

• for those in Canada less than 3 years
• community support through volunteer befriending
• orientation to the community and services such as banking, transit, education

• settlement counselling and orientation; employment information
• information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources

• English classes
• LINC classes running online and in-person
• childminding may be available; part-time or full-time classes

• employment and business start-up assistance
• resume writing and job search skills
• networking and interview skills
• in-person and online classes

• information and referral
• translation, interpretation and certification of documents
• citizenship preparation classes
• assistance with forms and applications, including access to Ontario Electricity Support Program
• workshops

• services delivered in elementary and secondary schools in Mississauga during the school year
• information about the school system
• parent and youth-specific workshops with information on topics such as housing, health care and job search

• group activities for newly arrived immigrant and refugee youth, adults and seniors
• trained volunteer mentors
• homework help for youth
• computer classes and low impact exercise for seniors

• tools to de-escalate conflicts and advocate for children
• helps parents define acceptable behavior, respond to their children's needs and reinforce their family's values

• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment

• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documation and completing applications

• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

• Peel Region lead intake agency for LEAP (hydro) through Ontario Energy Board
• pre-screening required, qualifying residents receive appointment to complete the application process
• access centre for OESP -- assistance with applications
• for more information on LEAP for Enbridge Gas, contact United Way Simcoe Muskoka, 1-855-487-5327

• assistance accessing health services, education, English language class referrals, translation and interpretation
• orientation and information workshops, referrals regarding government services
• assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
• solution-focused counselling
• individual advocacy when needed to obtain community and government services
• translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents

• English classes, upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children 6 months to 6 years
• bus fare for eligible clients
• evening and weekend classes

• assists newcomer students and their families with settling into their schools and communities
• outreach program based in elementary and secondary schools from mid-August to end of June

• helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
• volunteers assist with English language skills, social skills, leadership building activities, life skills workshops

• for newcomers with a disability
• information and referral, advocacy

• for families with young children birth-6 years looking for extra help and living on low incomes
• play programs, parenting information, emotional support
• nutrition programs/food security

• education, information and referrals for caregivers and vulnerable seniors
• language specific groups and groups with people from all cultures offered

• hearing aid clinics open by appointment only
• core services offered virtually
• continuing to provide emergency support services - Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
• Deaf-Blind Intervening Services1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca

• audiology and speech-language pathology
• communication devices
• hearing aid services and hearing tests
• support for coping with hearing loss
• American Sign Language (ASL) classes for individuals and businesses

• needs assessment and referrals
• translation (English and American Sign Language)
• form filling
• problem solving
• information on technical devices, housing, transportation, health, employment, education, legal system, settlement issues, local community

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
• childminding may be available, bus fare for eligible attendees

• citizenship preparation
• assistance to fill out government applications
• settlement counselling
• support groups for women, youth, and seniors to aid in integration
• interpretation and translation
• Commissioner of Oaths by appointment

• citizenship classes
• English and Math tutoring for students in grades 1-12
• heritage language (Vietnamese)
• French classes
• computer classes

• organizes traditional festivals, ritual ceremonies and Canadian celebrations
• traditional music and visual and performing arts programs and training
• picnics, camping trips, talent show

• information and referral
• assistance with forms filling for social assistance applications, health cards, other benefits
• interpretation and translation services
• commissioner of oaths services for verifying documents

• planning and goal setting
• job search techniques
• resumes and cover letters
• interview skills
• overcoming barriers to employment
• career exploration workshops

• individual assessment and counselling
• psycho-vocational assessment
• skills development
• work hardening program
• overcoming barriers to employment
• simulated work environments in light industrial and office clerical settings

• needs assessment
• referral to other agencies and government services
• help filling in government forms and applications
• Commissioner of Oaths, document translation and interpretation with service providers
• crisis support counselling
• Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
• Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
• New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

• digital Literacy Training
• free seasonal income tax clinic
• mobile dental clinic
• Orientation to Ontario (O2O) webinars

• information and referral, housing and legal assistance
• translation and interpretation
• escort to appointments
• counselling for students, individuals and families, liaising with Children's Aid Society
• youth counselling and parenting sessions
• orientation
• Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
• credential evaluations - referral to World Education Services (WES)

• referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
• social and cultural activities
• Ontario Community Participation -- volunteer placement program for Ontario Works recipients

• delivered one on one and in a group setting, both online and in-person
• self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking

• settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship

• full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and require support in obtaining and maintaining employment
• 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral
• 8 to 16 week supported placement with an employer in the community, with ongoing support after completing the program
• placements are in careers such as sales, administration, construction, or trades

• assistance with applications

• culturally appropriate prevention, education and treatment with outreach and public education to community groups
• individual or group counselling for gamblers or those affected by gambling

• counselling and referral for victims of family violence

• orientation, information
• translation and interpretation
• job board, job placement; resume preparation and assistance; interview and job search techniques

• counselling and support for women exposed to family violence
• information and referral
• violence prevention education

• immigration, health, education and housing
• translation and interpretation
• form filling;
• referrals to government and community resources ; monthly information seminars
• supportive counselling for individuals and families;

• provides needs assessment and customized action plan on career planning
• facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
• one-on-one job search coaching and mentoring
• post-post-program follow-up and support, and job leads
• access to computers, printers, telephones, fax machines, photocopiers, Internet

• immigration, health, education and housing
• translation and interpretation
• form filling;
• referrals to government and community resources ; monthly information seminars
• supportive counselling for individuals and families;

• provides needs assessment and customized action plan on career planning
• facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
• one-on-one job search coaching and mentoring
• post-post-program follow-up and support, and job leads
• access to computers, printers, telephones, fax machines, photocopiers, Internet

• youth leadership project engages youth between the ages of 15-24 to build their leadership and communication skills
• increases engagement and level of participation in school, community and civic processes and builds self-confidence/self-esteem while expanding social network
• helps youth develop sense of identity, learn diversity awareness and team-building skills as well as strive to meet personal and social challenges
• participants complete at least 120 hours of volunteering and 40 hours of leadership training

Services altered in response to COVID-19 (Coronavirus)

Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information

-----------------------------------------

Provides business services that support the community in working with newcomers effectively

Services include:

• Interpretation and Cultural Ambassadors
• work with clients in a variety of situations including assessments, consultations, intakes and meetings
• can provide interpretation in any style - whisper, simultaneous, consecutive
• services provided in 130 languages
• a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation

Translation

• translate documents including passport stamps, birth and certificates, identification cards or other legal documents
• provide translation for projects like brochures, flyers, presentations and video transcribing
• offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
• offers an online Core Community Interpreting Training course
• voice overs for visual production in multiple languages
• visit the website for more information
• developing visual multilingual products

Cultural Diversity Training for service providers

• the goal of the program is to assist organizations in understanding issues related to cultural inclusion
• provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
• provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
• delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors

• health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
• domestic violence support and assistance
• women's and men's group programs
• group programs for youth and children
• parenting programs
• food bank services for abused women
• translation services
• resource development
• diversity training

• short term and long term case management
• early psychosis intervention for youth and adults 14-35 years
• supportive counselling to clients and family members
• concurrent disorder support group
• mobile community support group

• case management
• addictions day program
• groups for men and women
• relapse prevention group
• coping skills for family members
• peer support program
• Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)

• orientation sessions including Canadian laws and norms
• assistance in filling out government forms
• attestation of documents
• translation/interpretation services
• supportive counselling

• Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
• Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
• education, assessments and capacity development in partnership with other community agencies
• Senior Caregivers Support Day Program, including separate and combined groups for women and men

• information and referral
• translation and interpretation by appointment
• supportive counselling
• social programs
• assistance in finding accommodation
• orientation
• completion of forms
• seasonal income tax clinic
• friendly visiting for seniors in long term care facilities and homes for the aged (based on volunteer availability)
• community awareness

• seniors recreation program
• language classes
• computer advice

• reception and arrival orientation
• assistance with housing, banking and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

• classes full or part-time, day or evening
• childminding available during day

• settlement and orientation, referrals for immigration and sponsorship issues, translation and interpretation
• general counselling, family violence and child welfare counselling

• help to find affordable market rate housing
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

• culturally appropriate intervention program for at-risk youth and family
• counselling, employment and training supports, and mentorship

• for African-Canadian youth in or around Northwest Toronto, ages 12-16 years
• one to one mentoring with an adult; culturally appropriate workshops

• for Black youth 15-29 in or around Northwest Toronto with mental health and/or substance use concerns
• individual counselling for mental health, substance use and addiction
• group workshops on harm reduction, coping skills, healthy decision-making
• culturally specific resources for youth and families

• for youth 12-29 years from East African, Muslim and Black communities
• youth outreach workers offer services to empower youth

• information and referral
• job search workshops, career counseling, public access computers
• EarlyON Child and Family Centre - see separate listing
• free walk-in legal clinic
• free dental clinics -- appointment required
• women's advocacy and supportive services
• form filling: help filling out citizenship or immigration sponsorship forms, social assistance and supportive housing applications or other documents

• settlement services
• translation/interpretation
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

• practical counselling to at-risk youth as well as other youth
• Homework Club for children in grades 1-8 tutored by supervised secondary school youth
• Clinical Youth Outreach Worker (CYOW) helps hard-to-reach youth and their families connect with services in Peel Region; one-on-one counselling and support services to youth, focusing on immediate needs and referring to long-term support services to improve the youth's mental health and well-being
• Youth Outreach Worker (YOW) helps hard-to-reach youth and their families connect with services in Malton; raises youth's awareness of available community services, engages them in community programs, and strengthens partnerships among organizations that serve youth

• activities include counseling for seniors who report being the victim of abuse
• elder abuse education and training with an ethno-cultural lens

• immigration, health, education and housing
• translation and interpretation
• form filling;
• referrals to government and community resources ; monthly information seminars
• supportive counselling for individuals and families;

• provides needs assessment and customized action plan on career planning
• facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
• one-on-one job search coaching and mentoring
• post-post-program follow-up and support, and job leads
• access to computers, printers, telephones, fax machines, photocopiers, Internet

• job-shadow and learn about the Canadian work environment
• work with clients in a settlement based environment learning about the process of the initial intake and assessment
• assist with prepping and facilitation, job search and resume writing
• learn about completing Service Canada and Service Ontario forms for clients
• organize and assist in fundraisers and other events

• orientation, information
• translation and interpretation
• job board, job placement; resume preparation and assistance; interview and job search techniques

• counselling; support for children exposed to family violence
• information and referral
• violence prevention education

• cultural and linguistic support; peer support
• guest speakers on topics of interest
• recreational and social activities

• immigration and sponsorship issues
• job training; business and community economic development
• anti-racism program
• health and nutrition information
• accompaniment to services; translation and interpretation
• housing referrals; legal information
• newcomer mental health advice, support and referrals
• culturally appropriate family counselling

• needs assessment
• orientation and workshops on topics such as housing, employment, accessing government services
• information and referral,
• assistance filling government forms
• interpretation and translation