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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Child, Youth and Parenting
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
- drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
- private, confidential, one-to-one settlement support
- peer mentoring
- referral to other services
- workshops and information sessions
- resource library, and social activities such as movies, art and crafts
- promotes welcoming communities through community presentations and information sessions
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COVID19 Counselling available by telephone, video conferencing, or in-person, contact for details
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Individual, couple, and family counselling, including walk-in counselling, on a range of issues
Lesbian Gay Bisexual Transsexual/Transgender Questioning (LGBTTQ) Program
Counselling for youth, adults, and their families, on a variety of issues
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Individual, couple, and family counselling, including walk-in counselling, on a range of issues
- couple conflict, separation, divorce
- grief and bereavement
- early childhood abuse (physical, emotional or sexual)
- mental and physical illness
- eating disorders, sleeping disorders
- financial difficulty, job loss
- parenting issues
- stress
Lesbian Gay Bisexual Transsexual/Transgender Questioning (LGBTTQ) Program
Counselling for youth, adults, and their families, on a variety of issues
- questioning sexual identity or 'coming out'
- teenagers experiencing interpersonal challenges
- family members seeking help on how to support a gay family member
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Short Description
COVID19
Primary Health Care
Dental Clinic, 905-602-0520
Community Services
- clients must have appointment before entering building until further notice
- some programs operating at limited capacity or virtually, call for details
Primary Health Care
- care from family physicians and nurse practitioners
- chiropody (foot clinic)
- diabetes education
- dietitian
- physiotherapy
Dental Clinic, 905-602-0520
- dental care for children and youth covered by Healthy Smiles Ontario (HSO) and for seniors
- call for specific program eligibility and application instructions
- community development addressing social determinants of health
- seniors' wellness programs
- short-term counselling for Centre's priority populations
Community Services
- client advocacy for accessing government programs, legal and immigration issues, housing, food security
- commissioner of oaths (call for schedule)
- information and referral
- space available for community meetings
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Ongoing programs include: drop-in, development, mentoring, outreach, leadership development, and volunteer opportunities. Individualized supports and referrals for youth as needed in areas of mental health, sexual identity, education, job, family and more.
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Short Description
COVID19 -- Many services continue virtually; email or call organization for information
Access to support, prevention, and community based interventions
Downtown Brampton clinic, 118 Queen St W, 3rd fl
Access to support, prevention, and community based interventions
- individual counselling and support, advocacy
- case coordination, accompaniment to appointments
- assistance with form filling, information and referral
- Peel Works Needle Exchange program
- safer sex and harm reduction supplies, including HIV Self-Test Kits
- street outreach for drug users
- emergency financial assistance, transit tokens and food vouchers
- community education and awareness, including targeted prevention education to at-risk populations
- 2SLGBTQ+ programs
- peer education and support groups, monthly drop ins
- health promotion and speakers bureau
Downtown Brampton clinic, 118 Queen St W, 3rd fl
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Short Description
Focus
on newcomers, women, families and seniors * peer outreach and support * food
skills groups and food programs * community garden * health education *
prenatal nutrition and support * lesbian, gay, bisexual, trans and queer
(LGBTQ) services * expressive arts * research and advocacy on newcomer,
immigrant and refugee issues
on newcomers, women, families and seniors * peer outreach and support * food
skills groups and food programs * community garden * health education *
prenatal nutrition and support * lesbian, gay, bisexual, trans and queer
(LGBTQ) services * expressive arts * research and advocacy on newcomer,
immigrant and refugee issues
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Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
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Long term care facility, capacity 337
- 2 short stay respite care beds and 17 convalescent care beds
- lesbian/gay/bisexual/transgender-positive environment
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
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Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Short Description
Child, Youth and Parenting
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
- drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
- private, confidential, one-to-one settlement support
- peer mentoring
- referral to other services
- workshops and information sessions
- resource library, and social activities such as movies, art and crafts
- promotes welcoming communities through community presentations and information sessions
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website featuring LGBTTIQ related news, events, discussion boards, and directory of local resources and welcoming local businesses
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Emergency shelter, includes individualized support and group programs, meals, settlement support, assistance in securing and maintaining permanent housing, follow-up
In partnership with 519 Community Centre
- capacity 20
- 24 hour staff support
In partnership with 519 Community Centre
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Short Description
COVID19 May experience delay for general inquiries; services available by phone or video conferencing, and in person at worker's discretion
Outpatient addiction treatment, harm reduction, counselling, supportive housing, and prevention programs
Family and Youth Initiative
Includes outpatient treatment for youth 12-25 years with substance abuse related problems, and their families
Harm Reduction Counselling and Support Team
For female or trans identifying drug users 12 years and older, who are street involved or in conflict with the law
Satellite Opiate Addiction Treatment Services
Outpatient, harm reduction treatment including pharmacotherapies (such as methadone, suboxone)
Pieces to Pathways (P2P)
Peer-led substance use support program and drop-in counselling for LGBTTQQ2SIA youth 16-29 years
Supportive Housing
For individuals 16 years and older, who have problematic substance use and require stable housing (see separate listing)
Toronto Opiate Support Team (TOST)
For individuals who use opiates or replacement medications, and have little or no access to supportive services (no age restrictions); includes case management, counselling and advocacy, and dedicated workers for client groups (older adults, youth, and women and trans clients)
Through Ruff Times
Pet care options for people experiencing poverty, homelessness, mental health, substance use, violent living conditions and/or any other self-identified challenges
GLoW Initiative
Grief, loss and wellness support for frontline workers, community-facing management, and community supporters who have been impacted by trauma and loss due to overdose crisis
Outpatient addiction treatment, harm reduction, counselling, supportive housing, and prevention programs
Family and Youth Initiative
Includes outpatient treatment for youth 12-25 years with substance abuse related problems, and their families
- consultation and supportive assistance to families and significant others when users are not in treatment
- consultation and training in early identification and management of substance abuse for community professionals and agency staff
- community education and prevention programs
- individual and group outreach in some schools
Harm Reduction Counselling and Support Team
For female or trans identifying drug users 12 years and older, who are street involved or in conflict with the law
- counselling and support
- needle exchange, harm reduction supplies
- adult males accepted on case by case basis
Satellite Opiate Addiction Treatment Services
Outpatient, harm reduction treatment including pharmacotherapies (such as methadone, suboxone)
- assessment and case management
- individual counselling, treatment planning and review
- referral and advocacy for housing, employment, social assistance
- social and recreation programs
Pieces to Pathways (P2P)
Peer-led substance use support program and drop-in counselling for LGBTTQQ2SIA youth 16-29 years
- individual counselling and case management
- harm reduction supplies and safe use education
- psycho-education groups
Supportive Housing
For individuals 16 years and older, who have problematic substance use and require stable housing (see separate listing)
Toronto Opiate Support Team (TOST)
For individuals who use opiates or replacement medications, and have little or no access to supportive services (no age restrictions); includes case management, counselling and advocacy, and dedicated workers for client groups (older adults, youth, and women and trans clients)
- flexible ongoing or short term support
- training for community service providers
- in collaboration with other community agencies
- available in various community locations
Through Ruff Times
Pet care options for people experiencing poverty, homelessness, mental health, substance use, violent living conditions and/or any other self-identified challenges
- volunteer pet sitting for up to 3 months (may require 2-5 days to facilitate intake requests)
- pet food and supplies available in partnership with National Pet Food Bank Program and Humane Canada
GLoW Initiative
Grief, loss and wellness support for frontline workers, community-facing management, and community supporters who have been impacted by trauma and loss due to overdose crisis
- individual and group support delivered by community members and practitioners
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Short Description
COVID19 For information on masking, safety measures, and specific programs and services, call 416-535-8501 or visit CAMH website
Assessment, treatment and referrals
Concurrent Outpatient Medical and Psychological Addiction Support Services (COMPASS)
Outpatient medical and psychosocial assessment and intervention services for clients with addiction/concurrent disorder issues
Assessment, treatment and referrals
Concurrent Outpatient Medical and Psychological Addiction Support Services (COMPASS)
Outpatient medical and psychosocial assessment and intervention services for clients with addiction/concurrent disorder issues
- addiction information session (AIS) includes opioid overdose prevention education, and Naloxone training and distribution
- medication therapy for alcohol, opioids, tobacco and benzodiazepine substance use disorder
- maintenance pharmacotherapies for opioid addiction (methadone, suboxone/buprenophine)
- alcohol use assessment, and relapse prevention including withdrawal medication
- Medical assessment regarding problematic use of psycho-stimulants (crystal meth, cocaine, crack, cannabis)
- brief counselling, treatment planning and referral to day and residential programs
- education and training for health professionals
- no referral required for individuals 18 years and older
- assessment and referrals
- individual and group therapy
- concurrent disorder programs (mental health and substance use)
- day, residential and support programs
- relapse prevention
- psychiatric consultation
- addiction and concurrent disorder treatment services
- group therapy
- specialty group sessions as needed
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CAMH Support and Information Services
Office: 416-535-8501 press 2Toll Free: 1-800-463-2338
Crisis: 416-535-8501 ext 36885
Office: 416-599-1448
Visit Website
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Short Description
COVID19 For information on masking, safety measures, and specific programs and services, call 416-535-8501 or visit CAMH website
Mental health and addiction assessment and treatment hospital, including education, training and research
Clinical and community-based programs (visit website for full listing of programs, services and locations):
Addiction Medicine Service
Client/Patient Relations, 416-535-8501 ext 32028
Family Resource Centre, 416-535-8501 ext 33202
Patient and Family Learning Space (PFLS)
Information on CAMH programs and community-based services; access to mental health, addiction and recovery resources, pamphlets, books, guides, memoirs, workshops, webinars and clinics; visit online event calendar
Information Centre, 416-535-8501 press 1, Ontario only 1-800-463-6273 (English; French), info@camh.ca
Library, 416-535-8501 ext 36991, library@camh.ca
Mental health and addiction assessment and treatment hospital, including education, training and research
Clinical and community-based programs (visit website for full listing of programs, services and locations):
Addiction Medicine Service
- assessment, pharmacotherapy for substance dependence
- maintenance therapies
- concomitant pain and addiction treatment
- contact COMPASS 416-535-8501 ext 36019 (see separate listing)
- outpatient program includes integrated concurrent treatment
- General Education Development (GED), recovery and family programs * psychiatrist referral required
- comprehensive assessment for individuals seeking hormone treatment and/or sex reassignment surgery
- assessment wait-time approximately 10 months
- outpatient assessment, treatment and follow-up for mood and anxiety disorders, trauma and addictions
Client/Patient Relations, 416-535-8501 ext 32028
Family Resource Centre, 416-535-8501 ext 33202
Patient and Family Learning Space (PFLS)
Information on CAMH programs and community-based services; access to mental health, addiction and recovery resources, pamphlets, books, guides, memoirs, workshops, webinars and clinics; visit online event calendar
Information Centre, 416-535-8501 press 1, Ontario only 1-800-463-6273 (English; French), info@camh.ca
Library, 416-535-8501 ext 36991, library@camh.ca
- access by appointment only
- information or requests by telephone or email available
- online mental health and addiction resource, includes information, tools, toolkits, videos and podcasts
- hosts partner websites
- education and support for 8 regional offices
- clinical outreach services include Ontario Psychiatric Outreach Program (OPOP), 416-535-8501 ext 32157 and Northern Psychiatric Outreach Program (NPOP-C), 416-535-8501 ext 34484
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How to Find - Crisis and Distress Services
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This is a general overview of Crisis & Distress resources, serving Halton region
- for a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines
- for emergency shelters in Halton and surrounding area, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
Other three-digit (N11) helplines serving Halton
- 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
General Crisis & Distress
YOUTH (17 yrs & younger)
ROCK (Reach Out Centre for Kids)
- 905-878-9785
- for children and youth in crisis, and caregivers/community members
- more information
ADULTS (16 yrs & older)
COAST (Crisis Outreach and Support Team)
- 1-877-825-9011
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- more information
ALL AGES
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- more information
Wellness Together Canada
- Adults: 1-866-585-0445 or text WELLNESS to 741741
- Youth: 1-888-668-6810 or text WELLNESS to 686868
- PocketWell App
- many online resources
- more information
Addiction & Gambling
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- access to addiction, mental health and problem gambling services
- more information
Caregivers
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273 (CARE)
- supports Ontario's caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- more information
Children and Youth Mental Health
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (within 18 years of age) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
- more information
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth
- ages 5-30
- more information
Good2Talk (post-secondary school students)
- 1-866-925-5454
- provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
- more information
Naseeha (available daily, 12 noon-12 midnight)
- Helpline and Text line: 1-866-627-3342
- Muslim youth helpline serving Muslim and non-Muslim youth across North America
- a safe zone for youths and individuals to talk and get the help they need
- provides workshops, web therapy sessions, and phone & texting mental health support
- more information
First Responders
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province
- able to provide in person peer support 24/7 in the GTA
- more information
Indigenous peoples
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline, telephone or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- refers callers to additional supports if needed
- more information
TALK4HEALING
- Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
- online chat
- 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
- services in 14 Indigenous languages
- more information
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- more information
2SLGBTQ+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
- Text 647-694-4275
- email: helpline@youthline.ca
- online chat
- peer support by email, text and online chat
- information and referral
- anonymous and confidential
- Youth Line blog
- referral database of LGBTQ+ youth services
- more information
Trans Lifeline (available daily 5 pm-1 am)
- Toll free 1-877-330-6366
- a hot-line that is staffed by transgender people for transgender people in crisis
- based out of the USA
- more information
Veterans
Veterans Affairs Canada Assistance Service
- Toll free 1-800-268-7708
- TTY 1-800-567-5803
- psychological support for veterans, former RCMP members, their families and caregivers
- more information
VETS (Veterans Emergency Transition Services) Canada
- 1-888-228-3871
- for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
- more information
Sexual Assault and Domestic/Family Violence
YOUTH
Child Abuse and Neglect Reporting (see full listing here)
For children in need of care/protection, report to either:
- Halton Children's Aid Society toll free 1-866-607-5437
- Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970
ADULTS
Halton Womens Place
- South Halton: 905-332-7892
- North Halton: 905-878-8555
- 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available
- more information
SAVIS (Sexual Assault and Violence Intervention Services)
- 24 hour crisis line: 905-875-1555
- 24 hour anti-human trafficking crisis support line: 289-837-3999
- free individual counselling for ages 14 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
- more information
Femaide
- 1-877-336-2433 (1-877-FEMAIDE)
- provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress
- crisis intervention, support and referral to community agencies
- more information
Assaulted Women's Helpline
- 1-866-863-0511 or text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
- telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services
- ages 16 and up
- more information
Seniors Safety Line
- 1-866-299-1011
- 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect
- more information
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Short Description
Halton Pride Collective works to coordinate and mobilize the network of 2SLGBTQIA+ support services, alliances, organizations, and independent activists in order to provide a diverse range of accessible 2SLGBTQIA+ events and campaigns
* meet periodically throughout the year to plan events, coordinate resources, and discuss how to better serve the 2SLGBTQIA+ community
* events, workshops, planning marches
* work to coordinate pride events during the month of June
* open for membership to anybody who would like to contribute to (or support) the collective's work
* meet periodically throughout the year to plan events, coordinate resources, and discuss how to better serve the 2SLGBTQIA+ community
* events, workshops, planning marches
* work to coordinate pride events during the month of June
* open for membership to anybody who would like to contribute to (or support) the collective's work
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
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Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Short Description
- Peer Support Meetings
- LGBTQ2SIA+ Workplace Inclusion Training
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
Show More
Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Short Description
Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * food skills groups * health education * prenatal nutrition and support * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * research and advocacy on newcomer, immigrant and refugee issues
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Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
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COVID19 -- agency prefers that people call or email ahead for appointment; for service updates call or visit website
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HIV/AIDS Education and Support Programs
LGBTQ+ Outreach
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HIV/AIDS Education and Support Programs
- buddy and practical assistance
- HIV/STI testing and treatment information
- confidential individual counselling, referrals, case management, peer support groups
- health promotion; women's program
- settlement services and supports for international students and people on work permits
LGBTQ+ Outreach
- For youth, gay men, women, non-binary individuals at-risk
- SLAM (Sex Love Asian Men)
- SHIMMER trans women's program
- Women's (and non-binary) Education and Outreach Program
- Queer Asian Youth (QAY) outreach, recreation and workshops including When You're Ready
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COVID19 Contact for information on virtual or in-person programs
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Peer facilitated educational workshops in high schools and community settings, on issues faced by LGBTQ2S (lesbian, gay, bisexual, transgender, queer, Two Spirit) youth
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Peer facilitated educational workshops in high schools and community settings, on issues faced by LGBTQ2S (lesbian, gay, bisexual, transgender, queer, Two Spirit) youth
- training and resources on the prevention of homophobic, biphobic, transphobic harassment and violence
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