Searching for Computer Access

Library card lets you borrow books, magazines, movies and other materials, digital content such as eBooks, eAudiobooks and databases such as online newspapers, magazines, music and language learning, access to free WiFi, meeting rooms

Branch Locations

Educational sessions covering topics such as career, current technology such as 3-D printing

Homebound Services for those unable to visit a branch

Newcomer services -- career and training sessions, commissioner of oaths, interest circles for conversation

COVID19 - No walk-in service * call, email or visit RYFS website for service updates


Youth drop-in centre

• informal counselling and one-to-one support
• information on community resources
• Internet access
• resume and job search assistance
• social support and skill development groups
• volunteer opportunities
• life skills training
• discussion groups, expressive arts
• health and physical activity, and recreation groups
• drop-in includes games, tournaments, discussions

Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services

• information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
• Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
• resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
• settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications

For refugee services, settlement information, employment counselling and access to self-serve Newcomer Information Centre Online CLICK HERE

For information on the Accelerating Career Advancement Program for internationally trained individuals CLICK HERE

Services provided at itinerant sites in partner agencies and libraries across Peel Region

Due to COVID 19, some ServiceOntario service locations may be operating on reduced hours -- for information CLICK HERE

Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE

LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Forms and Official Documents

• commissioner of oaths

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Multiservice agency

• community information and referrals
• counselling, anger management
• counselling for youth and young adults
• employment assistance including resume/cover letter preparation, job search
• social housing application assistance
• year round income tax clinic
• leadership skills development
• children's breakfast club (on and off site)
• outreach
• workshops for women and youth
• social and recreation activities, including children's book club and youth homework club

Electricity bill support assistance -- lead intake agency for Low-Income Energy Assistance Program (LEAP) through Ontario Energy Board (OEB)

• pre-screening required, qualifying residents receive appointment to complete the application process
• Access centre for Ontario Electricity Support Program -- assistance with applications

Food, clothing, and toy distribution -- for new immigrants, refugees and Ontario Works recipients

• intake assessment required
• annual Christmas toy distribution application deadline October 15

Newcomer Information Services

• information and referrals, including immigration, employment and community services
• counselling
• some form filling assistance
• access to computers

Offers job search assistance to people looking for employment, including research tools, internet access, resume assistance and employment courses

Provides public access to information and resources for individual enrichment, education, recreation and entertainment

Collections

• fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
• self study and research collections, print and electronic
• adult and children's multilingual collections
• Interlibrary Loans available
• contact-less and express borrowing are also available

More Than Books

• online resource databases
• Conservation Halton & Provincial Park Passes
• loan-able Recreation, Sports and Book Club Kits
• Seed Library

In-Branch Technology

• Public Access Computers
• Printing
• Wireless Internet
• Laptops
• Creation Zone Technologies
• 3D Printing
• Light Therapy Lamps

Loan-able Technology

• Laptops (in-branch use)
• WiFi Hot-spots
• Tablets
• Osmos
• Tinker Toys

Programs & Events

• offering fun, entertaining and educational programming and events for people of all ages
• in-branch, virtual and outdoor programming, varies by branch
• see here for upcoming programs and events

Newcomer Programs

• visit the Newcomer Programs listing to learn more

Special Services

• Accessible Collections & Services
• OPL Express
• Information Oakville
• Friends of the Library
• Community Food Programs

For a listing of library locations and branch specific services, see here

Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services

• information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
• Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
• resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
• settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications

For settlement information, employment counselling and access to self-serve Newcomer Information Centre Online CLICK HERE

For information on the Accelerating Career Advancement program for internationally trained individuals CLICK HERE

Services provided at itinerant sites in partner agencies and libraries across Peel Region

Provides public access to information and resources for individual enrichment, education, recreation and entertainment

Collections

• fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
• self study and research collections, print and electronic
• adult and children's multilingual collections
• Interlibrary Loans available
• contact-less and express borrowing are also available

More Than Books

• online resource databases
• Conservation Halton & Provincial Park Passes
• loan-able Recreation, Sports and Book Club Kits
• Seed Library

In-Branch Technology

• Public Access Computers
• Printing
• Wireless Internet
• Laptops
• Creation Zone Technologies
• 3D Printing
• Light Therapy Lamps

Loan-able Technology

• Laptops (in-branch use)
• WiFi Hot-spots
• Tablets
• Osmos
• Tinker Toys

Programs & Events

• offering fun, entertaining and educational programming and events for people of all ages
• in-branch, virtual and outdoor programming, varies by branch
• see here for upcoming programs and events

Newcomer Programs

• visit the Newcomer Programs listing to learn more

Special Services

• Accessible Collections & Services
• OPL Express
• Information Oakville
• Friends of the Library
• Community Food Programs

For a listing of library locations and branch specific services, see here

Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services

• information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
• Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
• resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
• settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications
• childminding available while using on-site services

For settlement information, employment counselling and access to self-serve Newcomer Information Centre Online CLICK HERE

For information on the Accelerating Career Advancement Program for internationally trained individuals CLICK HERE

Services provided at itinerant sites in partner agencies and libraries across Peel Region

With library card borrow books, magazines, movies and other materials, digital content such as eBooks, eAudiobooks and consult databases such as online newspapers, magazines, music and language learning, use Google Chromebooks, access to free WiFi, free MakerSpace use

• After hours study space available at some branches
• Visiting Library Service for those unable to visit a branch

Branch Locations

Adult Child Interactive Programs -- free program for all parents/caregivers with children birth-6 years, parent/caregiver required to attend with child

Educational sessions -- for various ages covering topics such as career, current technology such as 3-D printing, computer skills, book discussions, interest circles

Settlement services in partnership with community agencies -- Library Settlement Partnership Program, career and training sessions, commissioner of oaths, English conversation circles

Provides public access to information and resources for individual enrichment, education, recreation and entertainment

Collections

• fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
• self study and research collections, print and electronic
• adult and children's multilingual collections
• Interlibrary Loans available
• contact-less and express borrowing are also available

More Than Books

• online resource databases
• Conservation Halton & Provincial Park Passes
• loan-able Recreation, Sports and Book Club Kits
• Seed Library

In-Branch Technology

• Public Access Computers
• Printing
• Wireless Internet
• Laptops
• Creation Zone Technologies
• 3D Printing
• Light Therapy Lamps

Loan-able Technology

• Laptops (in-branch use)
• WiFi Hot-spots
• Tablets
• Osmos
• Tinker Toys

Programs & Events

• offering fun, entertaining and educational programming and events for people of all ages
• in-branch, virtual and outdoor programming, varies by branch
• see here for upcoming programs and events

Newcomer Programs

• visit the Newcomer Programs listing to learn more

Special Services

• Accessible Collections & Services
• OPL Express
• Information Oakville
• Friends of the Library
• Community Food Programs

For a listing of library locations and branch specific services, see here

Information and referral centre offering comprehensive information on topics such as employment, licensing, credential evaluation, language training, housing, health services, legal issues, government programs, citizenship and immigration, and social, community and recreational services

• information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
• Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
• resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
• settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications

For settlement information, employment counselling and access to self-serve Newcomer Information Centre Online CLICK HERE

For information on the Accelerating Career Advancement program for internationally trained individuals CLICK HERE

Services provided at itinerant sites in partner agencies and libraries across Peel Region

Multi-service settlement and community support agency

Community Support

• information and referral
• job search workshops, career counseling, public access computers
• EarlyON Child and Family Centre - see separate listing
• free walk-in legal clinic
• free dental clinics -- appointment required
• women's advocacy and supportive services
• form filling: help filling out citizenship or immigration sponsorship forms, social assistance and supportive housing applications or other documents

Newcomer Support

• settlement services
• translation/interpretation
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry

Youth Program

• practical counselling to at-risk youth as well as other youth
• Homework Club for children in grades 1-8 tutored by supervised secondary school youth
• Clinical Youth Outreach Worker (CYOW) helps hard-to-reach youth and their families connect with services in Peel Region; one-on-one counselling and support services to youth, focusing on immediate needs and referring to long-term support services to improve the youth's mental health and well-being
• Youth Outreach Worker (YOW) helps hard-to-reach youth and their families connect with services in Malton; raises youth's awareness of available community services, engages them in community programs, and strengthens partnerships among organizations that serve youth

Seniors Supports Program -- elder abuse prevention

• activities include counseling for seniors who report being the victim of abuse
• elder abuse education and training with an ethno-cultural lens

IRIS Program -- refugee reception at Toronto Pearson Airport

Offers job search assistance to people looking for employment, including research tools, internet access, resume assistance and employment courses

Provides public access to information and resources for individual enrichment, education, recreation and entertainment

Collections

• fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
• self study and research collections, print and electronic
• adult and children's multilingual collections
• Interlibrary Loans available
• contact-less and express borrowing are also available

More Than Books

• online resource databases
• Conservation Halton & Provincial Park Passes
• loan-able Recreation, Sports and Book Club Kits
• Seed Library

In-Branch Technology

• Public Access Computers
• Printing
• Wireless Internet
• Laptops
• Creation Zone Technologies
• 3D Printing
• Light Therapy Lamps

Loan-able Technology

• Laptops (in-branch use)
• WiFi Hot-spots
• Tablets
• Osmos
• Tinker Toys

Programs & Events

• offering fun, entertaining and educational programming and events for people of all ages
• in-branch, virtual and outdoor programming, varies by branch
• see here for upcoming programs and events

Newcomer Programs

• visit the Newcomer Programs listing to learn more

Special Services

• Accessible Collections & Services
• OPL Express
• Information Oakville
• Friends of the Library
• Community Food Programs

For a listing of library locations and branch specific services, see here

Offers youth programs which promote social interaction and opportunities for growth, teach new skills while building self confidence and creating a feeling of community

• free internet and technology use
• encouragement through mentorship/friendship
• drop-in program
• homework support
• sports and games
• after school drop-in program for junior students
• leadership opportunities for high school students
• summer day camp in July and August
• summer programs
• girls specific programing
• youth community meals
• spiritual engagement program
• Highschool basketball

See website for all program updates

Provides public access to information and resources for individual enrichment, education, recreation and entertainment

Collections

• fiction and non fiction titles (books, downloadable e-books and audiobooks, music, digital magazines, games and DVDs, movies and TV shows)
• self study and research collections, print and electronic
• adult and children's multilingual collections
• Interlibrary Loans available
• contact-less and express borrowing are also available

More Than Books

• online resource databases
• Conservation Halton & Provincial Park Passes
• loan-able Recreation, Sports and Book Club Kits
• Seed Library

In-Branch Technology

• Public Access Computers
• Printing
• Wireless Internet
• Laptops
• Creation Zone Technologies
• 3D Printing
• Light Therapy Lamps

Loan-able Technology

• Laptops (in-branch use)
• WiFi Hot-spots
• Tablets
• Osmos
• Tinker Toys

Programs & Events

• offering fun, entertaining and educational programming and events for people of all ages
• in-branch, virtual and outdoor programming, varies by branch
• see here for upcoming programs and events

Newcomer Programs

• visit the Newcomer Programs listing to learn more

Special Services

• Accessible Collections & Services
• OPL Express
• Information Oakville
• Friends of the Library
• Community Food Programs

For a listing of library locations and branch specific services, see here

COVID-19: onsite and in person programs modified to virtual programs. Members can access all support, education and healthy lifestyle programs in an online environment

Support community for those impacted by cancer related stress * emotional, social, nutritional, educational and practical support * educational lectures, workshops and social events * support groups for adults, young adults, kids and teens * camps for kids and teens
* bereavement support for adults, young adults, kids and teens

A complete calendar of programs can be found at: https://gildasclubtoronto.org/

COVID-19 update -- open to in-person service; LEF staff remain online and able to support community members remotely


Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; transit assistance and childminding available for eligible clients

• English language skills instruction to increase literacy, numeracy, and ability in listening, speaking, reading and writing
• workshops, conversation circles and community activities
• computer lab

Library services include:

• information services
• lending of books, video games and DVDs, government documents, audiobooks, energy meters, Conservation Halton Park passes and Ontario Parks Seasonal day-use permits
• downloadable digital audiobooks and e-books
• access to online magazines, movies, and music
• online electronic databases
• programs for adults, teens, and children
• public computers with Internet access and office applications
• free wireless connectivity
• Book Clubs
• business workshops offered in partnership with the Region of Halton
• information on regional, provincial and federal subjects which include: health and social services, housing registries, treatment centres, government services and programs
• exam proctoring
• Community Fridge: Library has partnered with 'Food for Life' to offer a community fridge at Beaty Branch location. Stocked with 'Good Food bags' from Food for Life, this community fridge aims to increase everyday access to good, nutritious food for our patrons, neighbours, and community members. Find the details here

The library catalogue is available online. Patrons can search, place and cancel holds, renew borrowed items and view their personal accounts

Designated as a local cooling centre during times of extreme heat and a warming centre during times of extreme cold

Due to COVID 19, some ServiceOntario service locations may be operating on reduced hours -- for information CLICK HERE

Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible

Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE

LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022


Access to a wide range of Ontario government services and information ; staff assistance, information and referral

Driver and Vehicle

• vehicle permits and plates
• driver's licence renewals
• accessible parking permits
• copies of records
• product sales including information packages on specific used vehicles

Health

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• organ and tissue donor registration

Photo Identification

• Ontario Photo Card provision, renewal or replacement

Fish and Wildlife

• fishing and hunting licences
• Outdoors Cards (ID cards which in most cases need to accompany licences)
• Outdoors Card Centre 1-800-387-7011

Forms and Official Documents

• commissioner of oaths
• authentication of documents
• birth, marriage and death certificates and registration searches

Taxes

• information and forms for filings, payments

Drop-In -- community centre

• community meals program
• activity and recreation program
• housing and crisis intervention referrals
• voluntary trusteeship service
• telephone
• showers
• mailing address for members
• internet

Case Management Program

• one on one support for people experiencing mental health and/or addiction concerns
• supports include accompaniment, referrals, advocacy, and skills building

Community Access Program -- offers accompaniment and advocacy services to people accessing the health care, mental health care, housing and legal systems

Supportive Housing -- permanent supportive housing for psychiatric survivors who have experienced homelessness, 39 units

Member agency of Toronto Drop-in Network (TDIN) * lead agency for the FoodReach program

COVID19 -- Many services continue to be available to clients by phone (and if necessary, as determined by the Unison provider/staff, in person); call 416-653-5400 for more information

• Legal Services: phone only, 416-653-5400 ext. 1244
• Housing Services: phone only, 416-653-5400 ext. 1306 and leave a message
• Harm Reduction: phone only, 647-999-3094

Community Health Centre

• health services, health promotion
• community services and community development
• Ontario Health Insurance NOT required for general services

Health Services

• family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
• individual and sexuality counselling, treatment of sexually transmitted diseases
• counselling and case management
• dietitian
• podiatry clinic

Health Promotion

• breastfeeding clinic
• child and parenting programs, including Spanish-speaking groups
• Diabetes Education Centre
• harm reduction programs
• seniors programs
• Toronto Public Health dental clinic
• women's programs
• youth programs

Community Services

• Adult Protective Service program for adults with developmental disabilities
• community kitchen

Housing Help Centre

• client advocacy
• crisis referral to shelters
• eviction prevention
• housing search
• information and referral
• landlord outreach
• negotiation with landlords
• Share the Warmth
• Housing Connections Access Centre
• other Home Services -- rent bank and Streets to Homes Follow-up services

Access Centre for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support

For help with Enbridge gas bills, call 1-855-487-5327

COVID19 -- Services available online and in-person; no appointment required for in-person services


Services to help and support immigrants begin their new lives in Canada

Settlement Information and Referral

• information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
• settlement information sessions in various locations
• monthly webinars
• guest speaker series
• Newcomer Network
• access to computers, fax, photocopiers, and phone; computer area
• settlement resource library
• English conversation circle

Library Settlement Partnerships -- outreach program at Toronto Reference Library

• settlement information and referral
• Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Newcomer Youth Services -- youth-focused settlement information and referral

• Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
• workshops and activities for parents and youth