Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
905-876-1682
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Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a South Halton/Head office in Burlington
Non-emergency 905-825-4747 ext 8970
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Responsible for investigating all reported cases of sexual assault as well as child abuse cases where the following has occurred:
- there is serious injury inflicted on a child
- the child has previously been a victim of abuse that has been investigated by police or the Halton Children's Aid Society
- the suspect under investigation has been previously investigated for abuse
CASA investigators are specially trained in:
- major case management
- search warrants
- interviewing
- sexual assault investigations
- offences against children
The CASA Unit maintains close working relationships with a number of community-based agencies, including:
Emergency After Hours Service: 905-363-6131
Toll Free: 1-888-700-0996
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Child protection services, including investigation, care and supervision
- family counselling and parenting support
- adoption and foster care services and recruitment
- adoption disclosure
Child Welfare Immigration Centre of Excellence (CWICE)
- consultation and support for Children's Aid Societies managing complex child protection and immigration cases
- short-term interventions to assist children and crown wards with immigration related status challenges
- awareness, partnerships, protocol development, data collection, research and resource development related to immigration status issues
Mon-Sun 24 hours 905-333-4441
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Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a North Halton Office in Milton
Major services:
- identify and remediate the traumatic impact of interpersonal abuse
- provide support, education and intervention to all non-offending family members or caregivers impacted by their child's trauma
- for sexually abused and/or abusive children, adolescents and their families
- family and individual assessment, treatment and long term support
- group therapy for female and male victims, non-offending mothers, juvenile sex offenders and offending parents
- self help component for the offending adolescent and a comprehensive family assessment
- also offers Training and Consultation programs
Trauma Assessments - determines the effects of interpersonal abuse, most effective treatment approach
Trauma Treatment - following assessment, a client may enter into a recommended combination of individual and family therapy
Sexualized Behaviour Assessments/Treatment - for children under 12 years that are involved in inappropriate sexual behaviours
Risk Assessments/Treatment - for sexually offending youths between the ages of 12-18 years, to understand the circumstances leading to the sexual offending behaviour(s), risks, strengths and treatment needs
Sibling Incest Assessments/Treatment - for families where sibling-on-sibling sexual abuse has occurred including a trauma assessment for the victimized child, a risk assessment
Crisis: 905-451-4655
Office: 905-795-3500
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Specialized services for families coping with trauma involving sexual abuse or sexual assault * treatment focuses on remediating trauma of sexual abuse or assault, preventing future offences, and supporting family members when sexual abuse among siblings has occurred
Support Services for Male Survivors of Sexual Abuse
Includes individual counselling, group counselling, e-counselling and phone counselling
Regional lead agency of Support Services Network for Male Survivors in Ontario (central region)
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- services provided by phone, online or in-person; walk-ins welcome
- group sessions offered in-person and online
- LINC classes offered in-person and online
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Settlement Services -- needs assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications, including citizenship applications
- connection with community and volunteer opportunities
- seasonal income tax clinic
- monthly Service Canada clinics OAS, GIS, CPP, CPP disability and survival benefits
- weekly English conversation circle
Financial Literacy Services-- Newcomers are assisted to build skills and tools they need to take control of their financial lives. Through weekly guided sessions newcomers understand financial literacy concepts in addition to the connection between income and careers, and how student loans work.
Refugee Settlement Services -- a full range of settlement services tailored to the needs of newcomers in Arabic, Dari, Farsi, and Ukrainian languages.
Women's Wellness Services- wellness support services available in women-only setting to support newcomer women in enhancing their wellness literacy. Women participate in weekly wellness-related sessions to overcome their day-to-day challenges through guided wellness-focused activities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse; individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
Newcomer Mental Health Program -- culturally appropriate counselling support for newcomer individuals, couples and families
- Crisis Intervention Services - additional support for clients who encounter problems and crisis adjusting to life in Canada
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
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Settlement Services
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications
- seasonal income tax clinic
- connection with community and volunteer opportunities
- monthly Service Canada clinics to assist with OAS, GIS, CPP, CPP disability and survival benefits
- weekly virtual English conversation circle
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- (see separate entry), day and evening classes available in various locations
- workshops covering job search preparation and strategies, labour market information, workplace culture, resume, cover letter and interview preparation, career information and networking opportunities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
- individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
- activities to encourage and reinforce family language learning
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Crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops
Sexual assault centre
Clinical intervention by regulated health professionals
Enhanced Wellness Program
Stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Member agency of Support Services Network for Male Survivors in Ontario
- continuing to operate during COVID
- comprehensive care that includes crisis support, health and forensic services
- follow up and counselling services will also continue to be provided
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Assessment and treatment for those who have been recently sexually assaulted, those who have been recently assaulted by a partner or children who have been abused
Chantel's Place
- one-to-one care in a safe, private, secure unit
- assessment, documentation of injuries
- treatment
- safety planning, emotional support
- information concerning medical, legal and counseling options
- follow-up medical care
- free counselling for people who have been referred through the medical services
- counselling at Mississauga Hospital site
Crisis: If you are in immediate danger call 9-1-1 Mon-Sun 24 hours: Halton Women's Place Burlington 905-332-7892 ; Halton Women's Place Milton 905-878-8555 ; Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
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The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling
- personalized safety planning
- housing and shelter placement support
- assistance with legal aid certificate application
- family court support and bail court updates
- settlement services
- case conferences
- child resource packages and parenting support
- financial subsidy application support
- partner in human trafficking prevention and intervention
- community partner collaborations, including Peel Regional Police
- Clinical assessment and counselling services for youth affected by interpersonal abuse, or who have engaged in sexually abusive behaviour
- specialized services -- children under 12 years old who have engaged in concerning sexual behaviour, intrafamilial sexual abuse, reunification
- Provides workshops or professional development courses to community groups
If you suspect a child is in need of protection or is being neglected or abused call.
- You do not have to be certain that abuse or neglect has occurred in order to report it.
- You can report anonymously.
- You are protected from liability resulting from any report made in good faith and on the basis of reasonable grounds.
- The duty to report applies to all children ages 0-15.
- You are encouraged to report any known or suspected child abuse or neglect for youth aged 16 and 17.
Crisis: 519-824-2410 ; 1-800-265-8300
Toll Free: 1-800-265-8300
Fax : 519-763-9628
Fax: 519-766-4537
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- child protection services: investigation of suspected child abuse or neglect; strengthening of family support networks
- foster care: foster parents work with social workers to develop a plan for each child in their care; agency provides ongoing support and training for foster families
- family support program: immediate, intensive, time limited in-home support to families in crisis
- adoption services: trained staff assist persons / families wishing to adopt and birth parents who wish to make an adoption plan for their child(ren), including an unborn child; places children for adoption; support provided for adopted persons / birth families who request information about the adoption
- pregnancy counselling: helps women examine available options; facilitates decision making
- Education Support Program
- Enrichment Program
- Prevention and Early Help Program
- Permanency Partnerships
Crisis: 519-837-6440 ext 2210
Fax: 519-837-6415
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- Emotional support, trauma counselling, safety planning and follow-up care.
Note: Guelph General Hospital is the designated sexual assault centre for the region
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Support, resources, and community for survivors of childhood sexual abuse, including information and referrals, support groups and presentations
Child Abuse Investigation and Support Site
Child-friendly interview room for child welfare personnel and Toronto Police investigators
Child, Youth and Parents
Advice and support for children and youth 6-18 years, who have or are experiencing child abuse or neglect, and their parents/caregivers
- recognizing signs of abuse
- disclosure
- where to get help
- how to stay safe
- bullying
- healthy relationships
Gatehouse Adult Support Network
Peer led group support for adult survivors of childhood abuse, including men's support group for adult survivors of child sexual abuse
Visual Art Therapy
Programs in partnership with Full Circle Therapy Centre; visit website for registration details
French Language services: 1-855-550-3571
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Protects, promotes, and supports the best interest of children. Contact to discuss concerns that a child you know is suffering from abuse or neglect.
If you suspect a child is in need of protection or is being neglected or abused call.
- You do not have to be certain that abuse or neglect has occurred in order to report it.
- You can report anonymously.
- You are protected from liability resulting from any report made in good faith and on the basis of reasonable grounds.
- The duty to report applies to all children ages 0-15.
- You are encouraged to report any known or suspected child abuse or neglect for youth aged 16 and 17.
- individual, group and family therapy programs for victims of childhood sexual abuse/sexual assault
- assessment and treatment of children under 12 years with sexual behaviour problems
- in partnership with participating Etobicoke/York agencies
Children's Programs
- individual counselling
- Stop Now and Plan (SNAP) Program
- Kambi Ya Watoto Summer Camp
- for children 7-12 years at risk of suspension or expulsion from school
- 10-week lunch time school-based skills training program addressing the social and emotional needs of children in developing a more positive attitude towards school and their community
- individual counselling
- Express Yourself / Anger Management Program
- Youth Outreach Worker (YOW) Program - supports high-risk youth who live in an identified priority community and/or or belong to a distinct priority population (such as Racialized, Indigenous, Somali, Roma, LGBTTQ2S) to make healthy life choices
- Ujima Youth Mentorship Program
Family Program
- individual and family counselling
- Effective Parenting Program -- 10 week program primarily for those referred by Children's Aid or the courts
- Kuponya - Collaborating with Black Families -- works with Black families from a trauma-informed perspective in collaboration with the Children's Aid Society and Jean Tweed Centre
- individual support, family mediation, mobile crisis counselling, and crisis intervention
- support to women and their families who are experiencing or have experienced violence, including human trafficking
- individual, group and crisis counselling designed to meet the needs of Black women and children
- legal and parenting support; housing search assistance; safety planning
Crisis: Phone regular office number and follow directions for after hours.
Fax: 519-622-5174
Visit Website
- Adoption Services
- Community Education
- Counselling and Referral Services
- Crisis Intervention
- Investigation of Abuse and Neglect
- Ongoing Support for Families
- Residential Services
- Sexual Abuse Survivor Services
- Training for Foster Parents
Community development
Includes information and referral and community education on food, housing and income security issues, including assistance with forms
- youth programs including school outreach workshops
- newcomers settlement and orientation
- Seniors Life and Hope education and recreation program for adults 55 years and older
Individual and group counselling for women and children who are victims or witnesses of gender-based and intimate partner violence or abuse
- youth services include counselling, life skills, advocacy
- Success by Six parenting groups for Portuguese-speaking mothers with children birth-6 years
- Mindful Fathering parenting group in partnership with Yorktown Family Services (see separate listing)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress