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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
- Peer Support Meetings
- LGBTQ2SIA+ Workplace Inclusion Training
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
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Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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How to Find - 24 Hour Crisis and Distress Services
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Short Description
This is a general overview of Crisis & Distress resources, serving Halton region
- for a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines
- for emergency shelters in Halton and surrounding area, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
Other three-digit (N11) helplines serving Halton
- 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
General Crisis & Distress
YOUTH (17 yrs & younger)
ROCK (Reach Out Centre for Kids)
- 905-878-9785
- for children and youth in crisis, and caregivers/community members
- more information
ADULTS (16 yrs & older)
COAST (Crisis Outreach and Support Team)
- 1-877-825-9011
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- more information
ALL AGES
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- more information
Wellness Together Canada
- Adults: 1-866-585-0445 or text WELLNESS to 741741
- Youth: 1-888-668-6810 or text WELLNESS to 686868
- PocketWell App
- many online resources
- more information
Addiction & Gambling
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- access to addiction, mental health and problem gambling services
- more information
Caregivers
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273 (CARE)
- supports Ontario's caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- more information
Children and Youth Mental Health
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (within 18 years of age) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
- more information
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth
- ages 5-30
- more information
Good2Talk (post-secondary school students)
- 1-866-925-5454
- provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
- more information
Naseeha (available daily, 12 noon-12 midnight)
- Helpline and Text line: 1-866-627-3342
- Muslim youth helpline serving Muslim and non-Muslim youth across North America
- a safe zone for youths and individuals to talk and get the help they need
- provides workshops, web therapy sessions, and phone & texting mental health support
- more information
First Responders
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province
- able to provide in person peer support 24/7 in the GTA
- more information
Indigenous peoples
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline, telephone or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- refers callers to additional supports if needed
- more information
TALK4HEALING
- Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
- online chat
- 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
- services in 14 Indigenous languages
- more information
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- more information
2SLGBTQ+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
- Toll free 1-800-268-9688 or text 647-694-4275
- email: askus@youthline.ca
- online chat
- peer support by telephone, email, text and online chat
- information and referral
- anonymous and confidential
- Youth Line blog
- referral database of LGBTQ+ youth services
- more information
Trans Lifeline (available daily 5 pm-1 am)
- Toll free 1-877-330-6366
- a hot-line that is staffed by transgender people for transgender people in crisis
- based out of the USA
- more information
Veterans
Veterans Affairs Canada Assistance Service
- Toll free 1-800-268-7708
- TTY 1-800-567-5803
- psychological support for veterans, former RCMP members, their families and caregivers
- more information
VETS (Veterans Emergency Transition Services) Canada
- 1-888-228-3871
- for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
- more information
Sexual Assault and Domestic/Family Violence
YOUTH
Child Abuse and Neglect Reporting (see full listing here)
For children in need of care/protection, report to either:
- Halton Children's Aid Society toll free 1-866-607-5437
- Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970
ADULTS
Halton Womens Place
- South Halton: 905-332-7892
- North Halton: 905-878-8555
- 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available
- more information
SAVIS (Sexual Assault and Violence Intervention Services)
- 24 hour crisis line: 905-875-1555
- 24 hour anti-human trafficking crisis support line: 289-837-3999
- free individual counselling for ages 14 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
- more information
Femaide
- 1-877-336-2433 (1-877-FEMAIDE)
- provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress
- crisis intervention, support and referral to community agencies
- more information
Assaulted Women's Helpline
- 1-866-863-0511 or text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
- telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services
- ages 16 and up
- more information
Seniors Safety Line
- 1-866-299-1011
- 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect
- more information
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Short Description
Halton Pride Collective works to coordinate and mobilize the network of 2SLGBTQIA+ support services, alliances, organizations, and independent activists in order to provide a diverse range of accessible 2SLGBTQIA+ events and campaigns
* meet periodically throughout the year to plan events, coordinate resources, and discuss how to better serve the 2SLGBTQIA+ community
* events, workshops, planning marches
* work to coordinate pride events during the month of June
* open for membership to anybody who would like to contribute to (or support) the collective's work
* meet periodically throughout the year to plan events, coordinate resources, and discuss how to better serve the 2SLGBTQIA+ community
* events, workshops, planning marches
* work to coordinate pride events during the month of June
* open for membership to anybody who would like to contribute to (or support) the collective's work
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Short Description
Ongoing programs include: drop-in, development, mentoring, outreach, leadership development, and volunteer opportunities. Individualized supports and referrals for youth as needed in areas of mental health, sexual identity, education, job, family and more.
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
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Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
Show More
Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Short Description
COVID19 -- Many services continue virtually; email or call organization for information
Access to support, prevention, and community based interventions
Downtown Brampton clinic, 118 Queen St W, 3rd fl
Access to support, prevention, and community based interventions
- individual counselling and support, advocacy
- case coordination, accompaniment to appointments
- assistance with form filling, information and referral
- Peel Works Needle Exchange program
- safer sex and harm reduction supplies, including HIV Self-Test Kits
- street outreach for drug users
- emergency financial assistance, transit tokens and food vouchers
- community education and awareness, including targeted prevention education to at-risk populations
- 2SLGBTQ+ programs
- peer education and support groups, monthly drop ins
- health promotion and speakers bureau
Downtown Brampton clinic, 118 Queen St W, 3rd fl
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Individual, Couple, and Family Counselling
Burlington 905-637-5256 ;
Oakville 905-845-3811 Visit Website
Show More
Short Description
Offers many different types of counselling for people who are experiencing personal and family problems
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
* available in-person, by video or by phone (as clinically appropriate)
Individual counselling for people who are experiencing issues including:
* depression
* anxiety
* loneliness
* feelings of being overwhelmed
* grief
* job loss
* alcohol or drug abuse
* chronic illness
Counselling for people who may be questioning their sexual orientation or adjustment issues * counselling for gay, lesbian or bisexual issues
Couple counselling for couples who want to work on:
* strengthening their relationship
* improving communication
* problem solving
* parenting
* conflict management
* available to heterosexual or same sex couples
Family counselling for those dealing with a number of issues affecting families including:
* depression
* loss of a family member
* effective methods of disciplining
* substance abuse
* school problems
* problems with authority
* parenting
* issues with aging parents
* separation & divorce
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Short Description
COVID19 Counselling available by telephone, video conferencing, or in-person, contact for details
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Individual, couple, and family counselling, including walk-in counselling, on a range of issues
Lesbian Gay Bisexual Transsexual/Transgender Questioning (LGBTTQ) Program
Counselling for youth, adults, and their families, on a variety of issues
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Individual, couple, and family counselling, including walk-in counselling, on a range of issues
- couple conflict, separation, divorce
- grief and bereavement
- early childhood abuse (physical, emotional or sexual)
- mental and physical illness
- eating disorders, sleeping disorders
- financial difficulty, job loss
- parenting issues
- stress
Lesbian Gay Bisexual Transsexual/Transgender Questioning (LGBTTQ) Program
Counselling for youth, adults, and their families, on a variety of issues
- questioning sexual identity or 'coming out'
- teenagers experiencing interpersonal challenges
- family members seeking help on how to support a gay family member
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Short Description
Child, Youth and Parenting
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
- drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
- private, confidential, one-to-one settlement support
- peer mentoring
- referral to other services
- workshops and information sessions
- resource library, and social activities such as movies, art and crafts
- promotes welcoming communities through community presentations and information sessions
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Short Description
Provides 2SLGBTQ+ youth programming and supports throughout Halton Region
* connects with community organizations and partners to support the creation of safer spaces throughout Halton for 2SLGBTQ+ people
* also provides Positive Space Training (see website for more details)
2SLGBTQ+ Youth Groups and Programs:
* held virtually and in person for youth throughout Halton
* registration is required
* for days and times see the PSN website or email for details
ConnecTions:
* social group for trans & gender-diverse children, youth and their families/caregivers
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Danielle's Place - Eating Disorder Support and Resource Centre
Mon-Sun 24 hours 905-878-9785 Access Line 289-266-0036
Visit Website
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Short Description
Provides prevention and early intervention services for children and youth at risk of developing an eating disorder in a warm, safe, and inclusive environment for all bodies
Programs and services include:
Expressive Arts
* offered virtually and in-person on an ongoing basis
Confident Me
* 8-week group that runs virtually and in-person for female-identifying and non-binary youth ages 12-14
Free Being Me
* for female-identifying youth ages 8-11
Virtual Parent Support Group
* bi-monthly drop-in for parents/carers who have a child/youth affected by an eating disorder or have adolescents transitioning to adult care
* facilitated by Peer Support Workers, this group hosts monthly guest speakers
Embrace and Empower
* focuses on the historical and social influences that can impact Queer and/or Trans youth ages 13-17, their body image, body perception, identity and relationship with food
Authentically Me
* 7-week program for female-identifying and non-binary youth ages 15-17 who are interested in building their body image and body acceptance
SibShop
* provides siblings of children/youth affected by eating disorders the opportunity to meet other sibs who share a similar experience in a relaxed, recreational and fun environment
Eating Empowered
* drop-in program provides youth with the opportunity to learn new life skills related to cooking and nutrition and focuses heavily on the importance of honouring your hunger
Programs and services include:
Expressive Arts
* offered virtually and in-person on an ongoing basis
Confident Me
* 8-week group that runs virtually and in-person for female-identifying and non-binary youth ages 12-14
Free Being Me
* for female-identifying youth ages 8-11
Virtual Parent Support Group
* bi-monthly drop-in for parents/carers who have a child/youth affected by an eating disorder or have adolescents transitioning to adult care
* facilitated by Peer Support Workers, this group hosts monthly guest speakers
Embrace and Empower
* focuses on the historical and social influences that can impact Queer and/or Trans youth ages 13-17, their body image, body perception, identity and relationship with food
Authentically Me
* 7-week program for female-identifying and non-binary youth ages 15-17 who are interested in building their body image and body acceptance
SibShop
* provides siblings of children/youth affected by eating disorders the opportunity to meet other sibs who share a similar experience in a relaxed, recreational and fun environment
Eating Empowered
* drop-in program provides youth with the opportunity to learn new life skills related to cooking and nutrition and focuses heavily on the importance of honouring your hunger
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Short Description
COVID19
Primary Health Care
Dental Clinic, 905-602-0520
Community Services
- clients must have appointment before entering building until further notice
- some programs operating at limited capacity or virtually, call for details
Primary Health Care
- care from family physicians and nurse practitioners
- chiropody (foot clinic)
- diabetes education
- dietitian
- physiotherapy
Dental Clinic, 905-602-0520
- dental care for children and youth covered by Healthy Smiles Ontario (HSO) and for seniors
- call for specific program eligibility and application instructions
- community development addressing social determinants of health
- seniors' wellness programs
- short-term counselling for Centre's priority populations
Community Services
- client advocacy for accessing government programs, legal and immigration issues, housing, food security
- commissioner of oaths (call for schedule)
- information and referral
- space available for community meetings
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Short Description
Offers cognitive behavioural therapy and stress and coping skills for LGBTQ+ youth and adults.
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Short Description
Hosts an eight week cognitive behavioural therapy based group for LGBTQSIA* youth to learn stress-coping skills.
Program was developed by AFFIRM as a project out of the Faculty of Social Work at the University of Toronto.
Offered in conjunction with Compass Community Health Centre's Positive Spaces.
Program was developed by AFFIRM as a project out of the Faculty of Social Work at the University of Toronto.
Offered in conjunction with Compass Community Health Centre's Positive Spaces.
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Short Description
Services include:
- maintains an office with resource library
- regular social and educational events
- participates in social justice initiatives
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Guelph Resource Centre for Gender Empowerment and Diversity
Office: 519-824-4120 ext 58559Visit Website
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Short Description
Volunteer-driven, collective-based resource centre open to people of all genders but prioritizing people who identify as women, transgender non-binary and genderqueer people. Addresses and advocates for anti-oppression issues within a feminist framework through:
- resource library available for browsing and sign-out
- peer support and referrals to other services
- volunteer training and experience
- educational events and workshops
- private space to relax, do work, access support, breastfeed
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Short Description
The OUTline Online Chat is the University of Guelph's LGBTQ2IA+ resource and support service, specializing in questions related to sexual orientation and gender identity.
This anonymous and confidential service is run by trained volunteers who can discuss coming out, exploring labels, finding resources, and more.
This anonymous and confidential service is run by trained volunteers who can discuss coming out, exploring labels, finding resources, and more.
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Short Description
Protestant Church offering a weekly worship service on Sunday mornings. Videos of past sermons are available online.
Welcomes individuals from the LGBTQ+ community.
Welcomes individuals from the LGBTQ+ community.
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Offers short term individual mental health support and counselling for 2SLGBTQIA+ youth ages 16 to 25.
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Short Description
A drop-in and counselling program providing intervention, education, and prevention for marginalized youth and youth at risk. Programs include structured skill-building and casual drop-in. Programs are informed by a Christian faith perspective. A Youth Council discusses, organizes, and makes decisions about what happens at the centre.
Programs offered include: babysitting courses, workshops, peer tutoring, movie nights, board game nights, physical activities, LGBTQ2S+ socials.
Programs offered include: babysitting courses, workshops, peer tutoring, movie nights, board game nights, physical activities, LGBTQ2S+ socials.
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Short Description
A community resource providing support, information and education, and community to people around issues of gender identity, gender expression, and sexual orientation. Meeting attendance and discussions are confidential. Bus tickets may be available upon request.
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Offers skill-sharing and meetup opportunities for queer and trans (LGBTQ2SIA+) young adults
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Short Description
An immigration and newcomer program designed for 2S-LGBTQIA+ youth who are newcomers to Hamilton.
Services include:
Services include:
- monthly community kitchens
- workshops and social events
- peer support
- community referrals
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