Searching for Hospice / Palliative Care

150 suites of Retirement Living - with Independent (studio, 1 br, 1 br + den, 2 br) Assisted Living lifestyles, and secured Memory Care neighbourhoods (including shared accommodation) * Complex care including two-person assist, mechanical lift and end of days palliative care

Care coordinators assess patient eligibility, determine needs, coordinate and monitor contracted services such as palliative care education and direct clinical care in the home including pain and symptom management through medication and other interventions * Care coordinators also make referrals to other community-based palliative care supports such as counseling, day programs, hospice programs, or residential hospice placement

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care

• transportation for essential visits
• providing hot meals, frozen meals and food hampers to seniors and people needing isolation
• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours

• for persons 55 years and older with special needs such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, massage therapy
• transportation available
• fee

Overnight Stay Program -- respite care (caregiver relief) program for persons with cognitive impairment or dementia and seniors in need of services, stays up to three months, meals, snacks, showering services *

• laundry -- fee
• personal care and health related services provided by personal support workers including medication reminders, personal hygiene, feeding

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops
• information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars, caregiver education and support
• information and referral
• workshop licensed by Stanford University

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care

• care coordination
• scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Supports for older adults and adults with disabilities * helps people remain independent in their own homes for as long as possible * referral to other community services

Services:

• adult day program
• assisted living
• caregiver relief and respite
• community dining
• counselling
• friendly visiting/telephone reassurance
• Home at Last
• home care supplies
• Home First
• Meals on Wheels
• outdoor maintenance
• palliative respite care
• personal care, homemaking
• quality cleaning
• transportation
• exercise and falls prevention

Services and Programs:

• Adult Day Program
• Assisted Living Program
• Caregiver Relief and Respite Care Program
• Community Dining
• Exercise and Falls Prevention Programs
• Friendly Visiting Program
• Home Care Supplies
• Meals On Wheels
• Outdoor Maintenance Program
• Personal Care and Homemaking Program
• Quality Cleaning
• Telephone Reassurance Program
• Transportation Program

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support
• information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups,seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment

• intensive case management, personalized care plan
• service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home

• health maintenance, nutritional counselling

Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

In home volunteer visiting * social and emotional support to individuals and families coping with treatment of a life threatening illness or palliative care, includes short term relief for caregivers

Hospice services

• support for people dealing with a life-threatening illness and their families
• bereavement support for anyone who has experienced the death of someone close
• wellness programs
• self-management programs
• referral to other community services

Services and Programs:

• Bridges of Hope
• C-Care Support Group
• Caregiver Support
• Circle of Hope
• Evergreen Living Room
• Individual Counselling
• Volunteer Visiting

Provides end-of-life care for individuals with life threatening illness in the comfort of their home or other familiar setting * accommodates up to three residents at any given time in an on-site bungalow

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Multi-site community hospital; part of Oak Valley Health

• acute care medicine
• asthma education centre, diabetes education centre
• diagnostic services
• emergency care
• labour and delivery, pediatrics
• palliative care
• rehabilitation, transitional and complex care
• surgery
• specialty clinics

Mental Health and Addictions

• Rapid Access Addiction Medical (RAAM) Clinic, 289-221-4839 ext 322 - brief support and referral for patients not currently connected to addiction recovery resources
• mental health crisis services accessed through emergency, 24 hours; Urgent Care Clinic can arrange follow-up appointments within 48 hours
• inpatient and outpatient mental health services for adults including day treatment
• outpatient mental health services for children and youth, see separate listing

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Programs and Services

• cancer care
• rehabilitation for orthopedic injuries and stroke
• geriatric assessment - Hospital Elder Life Program (HELP)
• palliative care
• outpatient mental health for adults, children and adolescents
• York Region District Chronic Kidney Disease Program
• York Region District Stroke Centre

Regional Health Programs

• Domestic Abuse and Sexual Assault (DASA) Care Centre of York Region, see separate listing
• Mackenzie Health Long-Term Care Facility 905-883-2442 or 905-417-2000 ext 2442, accomodation for 168 residents, referral from Home and Community Care Support Services required

Companionship, respite care, and emotional support to people and their family/caregivers dealing with a life-threatening illness * wellness programs such as yoga, meditation, one-to-one therapy * bereavement support for anyone who has experienced the death of someone close * caregiver support for family members * services can be provided in client's home or at our location

Services and Programs:

• Caregiver Support
• Grief & Bereavement Support
• In-Home Visiting Program
• Wellness Programs

COVID19

• call or visit website for updates to entryway restrictions, current visitor policies and appointment cancellations
• some clinics offering virtual care, contact care provider for details

Acute care hospital

• cancer care
• geriatric care
• maternal, neonatal and pediatric care - includes breastfeeding classes and breastfeeding consultations with the Mother and Baby Follow Up Clinic
• mental health including child, adolescent, adult and geriatric psychiatry
• palliative care

Daily living needs, hygiene and daily physical care, routine personal care, stand-by or walking assistance, perform light housekeeping and cleaning duties, coordination of care, transportation, staff relief in hospitals, group homes, nursing home, shelters, and retirement home.

Convalescence and chronic care, care of the elderly and cognitively impaired, personal and attendant care (bathing, grooming), support to individuals with special needs, short and long term assignments, care giver relief, respite services (day, over night, weekends) palliative care, community skills training and support, escort with doctor's appointments

30 bed Retirement Home that offers total care including long-term care, respite care and day programs * specialize in dementia care.

Services include:

dementia care

continence care

palliative care

day respite program

overnight respite program

center for falls prevention program

in-house physician

registered nurses available 24/7

liaisons with hospitals and emergency services

provision of skin and wound care

assistance with bathing, personal hygiene, ambulation, feeding and dressing

Administration of drugs or another substance

Daily services include:

• 3 meals and snacks
• medication administration
• recreational activities
• housekeeping
• laundry

Services and Programs:

• Adult Day Program

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.

Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.

Services and Programs:

• Nursing Clinic - Scarborough East
• Nursing Clinic - Scarborough North
• Scarborough Health Network, Birchmount Site
• Scarborough Health Network, Centenary Site
• Scarborough Health Network, General Site
• School Health Support Services

Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, homelessness prevention program, and parenting, mental health and wellness programs and workshops

• Pathways to Employment in partnership with JVS Toronto
• Restitution Services for Holocaust Survivors
• Holocaust Survivor Emergency Funding
• chaplaincy services
• speakers
• all services confidential

Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)

Children
Jewish child protective and family services investigates allegations of child neglect and abuse

• adoption and foster home services and recruitment
• file and adoption disclosure
• counselling
• big brothers and big sisters program
• homework club
• school outreach counselling program

Families
Includes individual, couple, family and group counselling, family life education and life skills programs

• financial assistance combined with poverty reduction counselling for persons on social assistance
• assistance maximizing benefits and entitlements, and finding employment and accommodation
• support for families with special needs children
• Family Resource Centres for pre-school and caregivers (see separate listings)

Woman Abuse Program
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups

• Here to Help group program for children and their mothers
• advocacy and community outreach
• education and consultation
• referrals

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

• geriatric care
• maternal and newborn care
• palliative care
• pediatrics

Breastfeeding Clinic, 416-438-2911, ext. 3222

Breastfeeding support available by appointment to Scarborough General clients for as long as needed

Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems

• comprehensive geriatric assessment including memory
• education on chronic disease self-management
• teaching about dementia and behavioural care
• advance care planning
• referral to community supports
• access to personal support and home safety assessments
• de-prescribing and medication adjustment
• initiation of treatment for dementia

Rapid Access Addiction Medicine (RAAM) Clinic, 416-431-8269

• barrier-free access to medical treatment and same-day counselling for alcohol, opioid, or other drug-related addictions
• no appointment or referral required; clinic is open Tuesday, Thursday and Friday 9 am-11 am
• clinic is located in the Crockford Pavillion, Room G 721

COVID19 Contact for information on in-person, telephone and virtual services

• iRIDE Plus Transportation clients must wear masks while in vehicle
• Adult Day Program, full day and limited capacity in-person half day sessions; virtual programming available
• phone and in-person hospice visiting by trained volunteers
• phone pals and friendly volunteer social visits
• Exercise and Falls Prevention Classes available virtually and in-person Mon-Fri

Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation

Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week of frozen meals (including Ensure meal replacements, sandwiches and soup packs if applicable); expanded hours Tue-Fri 10 am-4 pm; volunteers wear masks and gloves during deliveries; contact 416-635-2860 ext 581 for food and to arrange delivery

Adult Day Program
For individuals 55 years and older living with dementia; open to frail seniors without cognitive impairments, Monday, Tuesday, and Thursday; observes Jewish culture and traditions, but all are welcome

• caregiver support and respite
• lunch, snacks and Kosher meals
• therapeutic social and recreation activities
• transportation

Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance

• free
• offered online and in-person

Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care

• Meals on Wheels (regular, certified Kosher, and vegetarian options)
• specialized workers for individuals with Alzheimer Disease or mental health challenges
• transportation to medical appointments, not wheelchair accessible
• fee for all home services
• some programs available in Russian

Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse

• includes individual and group counselling

Social Work Services
Includes information and referral, counselling, case management, support groups, workshops

• free

Volunteer Services
Includes friendly visiting, security checks and telephone reassurance

• intergenerational programs
• volunteer hospice program

COVID19 -- Call or visit hospital website for entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

• cancer care including prostate cancer diagnosis clinic and pediatric oncology
• cardiac care
• diabetes education centre
• maternal and newborn care
• mental health including adult inpatient services and day treatment
• outpatient palliative care
• pediatrics
• rehabilitation and complex continuing care
• surgery

Breastfeeding Clinic: breastfeeding support available for as long as needed; call for an appointment at 416-284-8131 ext 4530

Adult Mental Health Outpatient Services

• Psychiatric Day Hospital, 416-284-8131 ext. 7319 - 3 week alternative to inpatient admission or transition back to community after inpatient stay. Includes support and education regarding mental health issues
• Psychiatric Day Treatment, 416-281-7318 - longer program that helps patients develop specific skills for coping with depression and anxiety
• psychiatric disorder counselling, medication management

Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-281-7446 -- Comprehensive assessment and interventions for frail seniors

Home hospice program

• visiting palliative care by trained volunteers
• case management, including Better Living home care services
• bereavement counselling, support groups, legacy work, expressive arts, lending library
• palliative care training and education programs
• complementary therapies
• mindful meditation programs
• exercise

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities

Services for people and families facing life-limiting illness, death and bereavement * in-home hospice palliative care support throughout Scarborough.
Two programs with various opportunities:

• Hospice Palliative Care - one-on-one in-home visits, Day Hospice, Caregiver support group
• Bereavement Care - one-on-one visits, various support groups

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Acute care hospital

Areas of Focus

• brain sciences- stroke, dementias, mood and anxiety disorders
• cancer care
• geriatrics including in home assessment, direct psychiatric services, counselling, support groups for patients and caregivers, falls prevention and referrals for seniors with mental health concerns
• heart centre
• trauma and burn centre
• veterans care - residential, dementia and palliative care
• women and babies -- obstetrics, gynecology, neonatal care, accessible care for women with disabilities

Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required

Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record

COVID19 -- For updates on COVID response at Baycrest, patient and visitor safety during COVID

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Geriatric hospital

• nonsectarian
• inpatient and specialized outpatient programs and services
• complex continuing care
• rehabilitation
• palliative care

Outpatient and community programs

• day programs for frail and cognitively impaired seniors
• dental clinic for the frail elderly
• geriatric assessment
• audiology and hearing aid dispensary
• counselling and referral service * memory and aging program

Assistive Technologies Clinic

• 416-784-3600

Seniors Support Program

• friendly visits or emails for seniors or family caregivers

Baycrest Home Care Services

• 416-964-6402

Holocaust Resource Program

• consultation, counselling, and education for survivors and families

Café Europa

• monthly drop-in program for survivors

Mental health programs

• geriatric psychiatry assessment, support and referral
• mood clinic
• day hospital for depression

COVID19 -- Call or visit website before going to check current visitor policies, screening processes and entryway restrictions


Cardinal Ambrozic Houses of Providence

• long term care for adults who require assistance with daily living
• capacity 288
• apply through Home and Community Care Support Services -- see separate entries

Providence Hospital

• complex continuing care and rehabilitation hospital
• stroke and neuro rehabilitation
• orthopedic and amputee rehabilitation
• geriatric assessment and rehabilitation
• palliative care

Outpatient Programs

• arthritis services clinic, GLA:D Clinic for osteoarthritis
• falls prevention
• geriatric medicine and psychiatry
• orthopedic and amputee clinic
• pain clinic
• physical rehabilitation
• stroke rehabilitation
• audiology and hearing aid dispensary
• chiropractic care, chiropody and massage therapy
• education and support groups for caregivers

Adult Day Program

• for persons with Alzheimer Disease and other dementias living in the community
• fees for program include snacks and meal
• both day and evening programs available
• clients of day program eligible for overnight respite stays