Searching for Home Support Programs

Offers home support workers, health care aides and personal support workers to provide personal support and homemaking services in the client's home * services include: medicine management, nursing services, therapies, aid with grooming and dressing, companionship, foot care, light meal preparation, and general house cleaning * workers have 24 hour access to Clinical Specialist and Consultants as required

Health services for seniors with complex care needs that may include:

• personal support services (e.g., bathing, dressing, personal hygiene)


• homemaking (e.g., housekeeping, laundry, meal preparation)


• security checks/reassurance services (by telephone or in-person)


• care coordination (e.g., assessment, development of care plans, referral to community agencies)

Services may be provided on a scheduled or unscheduled basis

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care

• transportation for essential visits
• providing hot meals, frozen meals and food hampers to seniors and people needing isolation
• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours

• for persons 55 years and older with special needs such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, massage therapy
• transportation available
• fee

Overnight Stay Program -- respite care (caregiver relief) program for persons with cognitive impairment or dementia and seniors in need of services, stays up to three months, meals, snacks, showering services *

• laundry -- fee
• personal care and health related services provided by personal support workers including medication reminders, personal hygiene, feeding

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops
• information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars, caregiver education and support
• information and referral
• workshop licensed by Stanford University

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care

• care coordination
• scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Support and relief services to caregivers looking after a family member or friend * certified personal support workers provide help with activities of daily living, including assistance with bathing, dressing, medication reminders, light meal preparation, and housekeeping

Assistance with range of
private, general home daily services such as laundry, light housekeeping
(vacuuming, floor cleaning, dishes, cupboard cleaning and organization,
etc) * service providers visit weekly, bi-weekly, monthly, or seasonally

Assistance with in-home care * certified personal support workers provide assistance with the activities of daily living, including:

• bathing
• hair care
• shaving
• mouth care
• toileting
• medication reminders
• transfers
• light meal preparation
• light housekeeping
• escort to medical appointments and shopping

Referrals to a range of outdoor maintenance local services such as snow removal, yard work (grass cutting), window washing, house heavy cleaning, grocery shopping, and minor repairs * young adults are matched with clients who are in need of this service

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support
• information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups,seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment

• intensive case management, personalized care plan
• service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home

• health maintenance, nutritional counselling

Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Regular volunteer visits and/or phone calls to older adult and people with disabilities who live alone, to provide companionship and reassurance * volunteers are screened, matched to the client * weekly visits include conversation, reading and playing games * volunteers can also help with grocery shopping and escorting older adults to medical and banking appointments

In-home supports for the activities of daily living * personal care support workers help with:

• educating on topics like safety at home, healthy eating, reducing risks of falling
• social engagement
• light meal preparation
• grocery shopping
• laundry
• light house keeping

In-home supports for the activities of daily living * personal care support workers help with:

• medication monitoring
• bathing, toileting, grooming and dressing
• escort to appointments
• light meal preparation
• walking exercise

Daily living needs, hygiene and daily physical care, routine personal care, stand-by or walking assistance, perform light housekeeping and cleaning duties, coordination of care, transportation, staff relief in hospitals, group homes, nursing home, shelters, and retirement home.

Convalescence and chronic care, care of the elderly and cognitively impaired, personal and attendant care (bathing, grooming), support to individuals with special needs, short and long term assignments, care giver relief, respite services (day, over night, weekends) palliative care, community skills training and support, escort with doctor's appointments

Provides homemaking services through community agency contracts * provides services such as light housekeeping, laundry, shopping and meal preparation to individuals who require assistance with household activities of daily living, and who have limited financial resources.

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counselling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.

Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.

Services and Programs:

• Nursing Clinic - Scarborough East
• Nursing Clinic - Scarborough North
• Scarborough Health Network, Birchmount Site
• Scarborough Health Network, Centenary Site
• Scarborough Health Network, General Site
• School Health Support Services

New home warranty program * administers the New Home Warranties Plan Act * defines the coverages offered by all home builders * guarantees consumers certain rights when they buy a new home built by an Ontario builder * funded by registration, renewal and enrollment fees

COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website


Advocates for and provides support and services to children, youth and adults with an intellectual disability

Children and Youth

• information on early childhood programs, school placement, registration, education plans
• help in accessing funding and programs
• development of a plan to ensure consistency between home, school and community programs
• employment programs for youth

Adults

• skills development including literacy, money management, social skills, and travel training
• job placement
• Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy

Families

• Family and parent support groups
• in-home consultation and collaboration with other professionals to plan for services

Residential Services

• supported group living
• supportive home share
• supportive independent living
• LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility

Respite Services

• adult fee-for-service programs
• residential respite for children and adults
• summer camps

ConnectABILITY, www.connectability.ca -- online information, tools and workshops for people with a developmental disability, their families and support networks

PSW workers providing care for the elderly, disabled, children and developmentally challenged.

Person Directed Planning -- helps clients to set goals and find the supports necessary to enable them to reach their goals

Academic Supports -- assists clients enrolled in college or university programs with individualized academic support

Day Supports

• arts, recreation
• life skills development including money management and emotional/social skills
• respite for teens

Employment Programs

• pre-employment training
• employment counselling and placement
• employment supports for clients of the Ontario Disability Support Program (ODSP)

Adult Day Services

• social and recreation activities
• lunch
• transportation available, nominal fee

Services in Your Home

• personal care (bathing, toileting, dressing)
• light housekeeping, and meal preparation (also available during hospital stay)
• case management
• information and referral
• friendly visiting
• security check
• in-home respite care
• transportation
• caregiver support and training
• community dining

Assisted living

• in specific buildings at 5430 Yonge St, 35 Park Home Ave and 1 Hesperus Rd
• staffed 24 hours

COVID19 Contact for information on in-person, telephone and virtual services

• iRIDE Plus Transportation clients must wear masks while in vehicle
• Adult Day Program, full day and limited capacity in-person half day sessions; virtual programming available
• phone and in-person hospice visiting by trained volunteers
• phone pals and friendly volunteer social visits
• Exercise and Falls Prevention Classes available virtually and in-person Mon-Fri

Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation

Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week of frozen meals (including Ensure meal replacements, sandwiches and soup packs if applicable); expanded hours Tue-Fri 10 am-4 pm; volunteers wear masks and gloves during deliveries; contact 416-635-2860 ext 581 for food and to arrange delivery

Adult Day Program
For individuals 55 years and older living with dementia; open to frail seniors without cognitive impairments, Monday, Tuesday, and Thursday; observes Jewish culture and traditions, but all are welcome

• caregiver support and respite
• lunch, snacks and Kosher meals
• therapeutic social and recreation activities
• transportation

Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance

• free
• offered online and in-person

Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care

• Meals on Wheels (regular, certified Kosher, and vegetarian options)
• specialized workers for individuals with Alzheimer Disease or mental health challenges
• transportation to medical appointments, not wheelchair accessible
• fee for all home services
• some programs available in Russian

Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse

• includes individual and group counselling

Social Work Services
Includes information and referral, counselling, case management, support groups, workshops

• free

Volunteer Services
Includes friendly visiting, security checks and telephone reassurance

• intergenerational programs
• volunteer hospice program

COVID-19 -- No change to services received at home, including Meals on Wheels at Overland and Sheppard locations

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Meals on wheels including hot, frozen, and diet specific meals, fruit and vegetable baskets

• case management and social work
• fitness and falls prevention classes
• transportation, homemaking, home help
• in-home respite care (caregiver relief) including persons with Alzheimer Disease
• friendly visiting, telephone security check, client intervention and assistance, caregiver support group, information and referral
• grocery shopping assistance, volunteer services

Better Living Recreation Centre (formerly EP Taylor Place Senior Adult Centre/Overland Club) -- social, recreation and education programs

• computer courses
• seminars
• income tax assistance
• bereavement support
• cafeteria
• recreation programs open to seniors outside catchment area

Adult Day Centre -- day program for frail and disabled older adults, including those with cognitive impairments

• Monday-Friday 9:30 am-3 pm, Saturday 9 am-12 noon, extended hours may be arranged
• social, recreation and therapeutic programs
• lunch, snacks
• transportation available within catchment area

Four Seasons Connections Program 416-447-5074 -- serves North York

• snow shovelling, grass cutting, yard work, odd jobs, fee

5 Deauville Lane -- affordable housing

• 62 units (14 barrier free) for seniors and adults with disabilities * case manager on site 2 days a week
• access to programs and services
• application through website or Intake department
• in partnership with Mahogany Management

Respite Care Program - Relief for caregivers * personal support workers help with the activities of daily living in the client's home such as supervision, medication reminders, personal care, escort to medical appointments, accompany client to shopping, and meal preparation

Home Help Program - Assist older adults and adults with disabilities with the activities of daily living such as laundry, light housekeeping (making beds, vacuuming, dusting, stove and refrigerator cleaning, dish washing and shopping)

Referrals to outdoor maintenance local services such as snow removal and yard work (grass cutting) * students and adults are matched with clients who are in need of this service

Person Directed Planning -- helps clients to set goals and find the supports necessary to enable them to reach their goals

Academic Supports -- assists clients enrolled in college or university programs with individualized academic support

Day Supports

• arts, recreation
• life skills development including money management and emotional/social skills
• respite for teens

Employment Programs

• pre-employment training
• employment counselling and placement
• employment supports for clients of the Ontario Disability Support Program (ODSP)

A residential holistic treatment program providing individualized programs, services and supports to adults aged 18-99 with special needs, developmental disabilities, and various mental health diagnoses * high support to resident ratios, high structure and evidence based treatments * supports are offered through the following: foster care for individuals who are unable to live independently, respite services in or out of the home, and personal care for adults who require additional support with daily living skills in their own home * care is provided in a change environment that is both therapeutically and socio-emotionally supportive * provides good care for adults commonly placed in group homes