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All meals are developed by dietitians with experience in nutrition for older adults * special diets accommodated * hot or cold meals delivered * selection of more than 50 frozen meal available

Hot Meal Service - Delivered Mon-Sat * Asian cuisine delivered Mon-Fri

Frozen Meal Service - Seven entree frozen meal packages are delivered once a week * Ordered Tue for Thu delivery * clients choose from a menu or can choose standard packages * special diet types available * soup/dessert packages also available

Hot or frozen Western and Chinese style meals delivered * special diet types available * dietician consultation available by appointment

COVID19 -- pre-packaged bags of food given, masks are required

• grocery selection suspended
• register at side door north side of building

Home Delivery Service -- for existing or new clients who are

• seniors 65 years and older experiencing difficulties visiting food bank in person
• persons with disabilities or mobility issues experiencing difficulties visiting food bank in person
• persons isolating due to COVID-19
• call for details

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Food bank, 8 to 10 days of food every 30 days, accepts donations

Nutritious, economical meals delivered to clients' home * some special diet types can be accommodated (diabetic, vegetarian, halal, pureed, or minced meals)

Hot Meal Service - hot meals are delivered daily * hot meals include a choice of entrée, soup and dessert

Frozen Meal Service - frozen meal packages are delivered once a week * clients choose from a menu or can choose standard packages * soup/dessert packages also available

Fruit and Vegetable Boxes - fruit and vegetable boxes are delivered once every two weeks * choice of prepared, cut-up fruit and vegetables (geared to older adults) * fresh fruit box * fresh fruit and vegetable box with seasonal produce

Nutritious, economical meals delivered to clients' home * some special diet types can be accommodated (diabetic, vegetarian, halal, pureed, or minced meals)

Hot Meal Service - Hot meals are delivered daily * hot meals include a choice of entrée, soup and dessert

Frozen Meal Service - Frozen meal packages are delivered once a week * clients choose from a menu or can choose standard packages * soup/dessert packages also available

Fruit and Vegetable Boxes - Fruit and vegetable boxes are delivered once every two weeks * choice of prepared, cut-up fruit and vegetables (geared to older adults) * fresh fruit box * fresh fruit and vegetable box with seasonal produce

COVID19 Contact for information on in-person, telephone and virtual services

• iRIDE Plus Transportation clients must wear masks while in vehicle
• Adult Day Program, full day and limited capacity in-person half day sessions; virtual programming available
• phone and in-person hospice visiting by trained volunteers
• phone pals and friendly volunteer social visits
• Exercise and Falls Prevention Classes available virtually and in-person Mon-Fri

Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation

Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week of frozen meals (including Ensure meal replacements, sandwiches and soup packs if applicable); expanded hours Tue-Fri 10 am-4 pm; volunteers wear masks and gloves during deliveries; contact 416-635-2860 ext 581 for food and to arrange delivery

Adult Day Program
For individuals 55 years and older living with dementia; open to frail seniors without cognitive impairments, Monday, Tuesday, and Thursday; observes Jewish culture and traditions, but all are welcome

• caregiver support and respite
• lunch, snacks and Kosher meals
• therapeutic social and recreation activities
• transportation

Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance

• free
• offered online and in-person

Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care

• Meals on Wheels (regular, certified Kosher, and vegetarian options)
• specialized workers for individuals with Alzheimer Disease or mental health challenges
• transportation to medical appointments, not wheelchair accessible
• fee for all home services
• some programs available in Russian

Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse

• includes individual and group counselling

Social Work Services
Includes information and referral, counselling, case management, support groups, workshops

• free

Volunteer Services
Includes friendly visiting, security checks and telephone reassurance

• intergenerational programs
• volunteer hospice program

Kosher food bank

• accepts orders online and delivers weekly kosher non-perishable food, bakery goods, produce, eggs and dairy

COVID19 -- in-person or phone registration

• delivery to elderly or homebound clients possible, call for details

Offering groceries of non-perishable food items to those who are sick, elderly or are self isolated with no one else to care for them

• volunteers available to assist with shopping for the vulnerable population

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Food Bank

• monthly food hampers
• ree home delivery service may be available

Also international disaster response, refugee sponsorship and resettlement services

COVID-19 -- No change to services received at home, including Meals on Wheels at Overland and Sheppard locations

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Meals on wheels including hot, frozen, and diet specific meals, fruit and vegetable baskets

• case management and social work
• fitness and falls prevention classes
• transportation, homemaking, home help
• in-home respite care (caregiver relief) including persons with Alzheimer Disease
• friendly visiting, telephone security check, client intervention and assistance, caregiver support group, information and referral
• grocery shopping assistance, volunteer services

Better Living Recreation Centre (formerly EP Taylor Place Senior Adult Centre/Overland Club) -- social, recreation and education programs

• computer courses
• seminars
• income tax assistance
• bereavement support
• cafeteria
• recreation programs open to seniors outside catchment area

Adult Day Centre -- day program for frail and disabled older adults, including those with cognitive impairments

• Monday-Friday 9:30 am-3 pm, Saturday 9 am-12 noon, extended hours may be arranged
• social, recreation and therapeutic programs
• lunch, snacks
• transportation available within catchment area

Four Seasons Connections Program 416-447-5074 -- serves North York

• snow shovelling, grass cutting, yard work, odd jobs, fee

5 Deauville Lane -- affordable housing

• 62 units (14 barrier free) for seniors and adults with disabilities * case manager on site 2 days a week
• access to programs and services
• application through website or Intake department
• in partnership with Mahogany Management

Volunteers provide hot, nutritious meals to clients in their homes * clients may receive meals on a short or long-term basis

Frozen Meal Service - Frozen meal packages are delivered * clients choose from a menu or can choose standard packages * special diet types available * soup/dessert packages also available

Supports children and parents who are facing life-threatening or life-long illness


Programs and Services

• hospital and home-based case management and advocacy
• Aaron's Apple -- financial assistance for uninsured medical costs for children 18 years and younger
• Penina's Helping Hand -- support services for young children of a seriously ill parent
• financial support for parents who need to take time off work to care for a seriously ill child
• meal delivery, transportation services, home support including help with shopping and errands
• hospital visits and friendship support
• overnight and vacation respite
• counselling, crisis intervention and bereavement services
• afterschool program and tutoring
• social and recreation opportunities, specialized camps
• toy drive, hair donation program, volunteer opportunities

Some programs in partnership with other community organizations

Office open to the public 5 days a week; for more information call 416-422-2225

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Settlement Services for Immigrants and Refugees

• needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
• sponsorship of refugees
• health workshops, mental health -- support groups, counselling, crisis intervention
• heritage language classes
• skills upgrading, adult literacy classes
• seniors program for mutual support and education
• youth program offering services in settlement, counselling, skills development and social events
• Homework Club with individual assistance and group work
• citizenship test preparation classes

English as a Second Language / LINC -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• day or evening classes

Community Connections Mentorship Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Financial Literacy Project -- one month certificate course

• individual counselling and orientation sessions

Family Support and Mental Health Services -- parenting sessions

• mental health -- support groups, counselling, crisis intervention
• Women's Circle
• Make the First Move -- yoga and zumba fitness classes for women

Community Development

• Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects

Childminding available for clients attending sessions

COVID19 -- Meals on Wheels service continuing as usual * Congregate Dining events cancelled

Hot or chilled meals delivered Sun-Fri, Sat meals delivered Fri * special diet types available * includes statutory holidays * vegetarian meals available

Frozen Meal Service - Frozen meal packages are delivered * clients choose from a menu or can choose standard packages * special diet types available * soup/dessert packages also available * orders must be placed before 5pm on Thu for delivery the following week

Meals on wheels * hot Western, Chinese and vegetarian meals available * frozen meals, delivered or pick up at office * congregate dining 9 times per month, transportation available * foot care clinics every two months * telephone security check/reassurance * information and referral

Fresh Produce Delivery Program: Fruits and vegetables delivery service.

Congregate Dining - Social activities and a hot meal * activities can include games, crafts, and physical activities * escort and transportation available

Foot Care Clinic - Basic and advanced foot care provided at monthly community clinics or in the client's home * foot care includes care of corns, calluses, fungal nails, and filing and trimming of nails

Meals on Wheels - COVID19 -- Meals on Wheels service continuing as usual * Congregate Dining events cancelled

Security Check - Regular phone calls to check on the health and safety of older adults and people with disabilities who live alone

Community programs offering healthy, accessible and sustainable food and related education and assistance

Seeds for Change (Urban Agriculture)

• community gardens
• workshops for growing and processing food, urban agriculture development

Good Food Box -- fresh produce for purchase

Community Breakfast -- drop in to help prepare then enjoy free breakfast with other community members

Community Cooks -- food safety knowledge and skills for food shopping, preparation and storage through hands-on training in commercial kitchen

COVID19 -- Meals on wheels delivery every day * market closed * other programs suspended until further notice

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Support services to build on client strengths, to build community, and to enable independent community living * participates in Toronto Ride

Meals on Wheels -- hot meals delivered to seniors, disabled persons, persons with illness and persons recovering from medical procedures

• includes hot, frozen, South Asian and Chinese meals
• Good Food Box distribution -- see separate entry Food Share

Conflict Resolution Service -- mediation to resolve landlord/tenant issues, civil disputes and organizational discord

• CRS (Conflict Resolution Services) workshops and training programs
• mediation certification programs

Local Immigration Partnership Program -- Toronto East Quadrant Local Immigration Partnership (LIP)

• active boost
• women's recreational programmes
• community events
• income tax clinic
• resource access centre -- computers available for job search and research
• community advisory group

Nutritious meals delivered on a weekly basis directly to the client's residence * a contact free security check is part of the service * offers more than 100 frozen entrees, soups, snack packs and desserts * special dietary menu items are available * diabetic, low fat, low salt, vegetarian, pureed, minced

CHATS uses contact free delivery processes. If assistance is required, please inform coordinator.

Access to food support

• pick-up available
• partners include ANIDA, ABODE, Delta, Elspeth Heyworth Centre, Lumacare and Centre of Spanish Speaking Peoples

COVID19 Community Response Team supports household essentials deliveries (call to check availability), and virtual exercise and social program

Non-essential services temporarily suspended:

• community wellness group programs such as gentle fitness, dining programs, farmers' markets
• Adult Day Program (ADP)

Service reduction and/or alteration:

• transportation
• House Calls, critical visits only, virtual visits when appropriate
• Social work / care navigation / caregiver support, critical visits only, virtual visits when appropriate

Services operating as usual:

• Dementia care residence
• Transitional care
• Meals on Wheels
• Supportive Housing
• In-Home Services for high-acuity clients, service may be altered for low-acuity clients

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Multiservice community and home support agency

• adult day programs
• case management, free
• counselling
• foot care clinic
• Home at Last
• information and referral
• home care
• meals on wheels
• social and recreation activities
• support groups, free
• supportive housing services
• transportation
• volunteer opportunities

Community Wellness Program
Lunch Monday-Friday at various locations with gentle exercise

• Meals on Wheels, Monday-Sunday, hot, frozen, kosher and vegetarian meals, Wellness Boxes (fresh fruit and vegetables)
• Farmers Market, summer food program, low cost

In-Home Services
Home help, homemaking, respite care, caregiver relief

• Home at Last, hospital discharge assistance
• House Calls, interdisciplinary health care for home-bound seniors, free

Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care

Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation

• services for residents with dementia at Ewart Angus SPRINT Home, see separate listing

Transportation
For medical appointments, shopping, personal tasks, social activities

Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies

Italian style hot meals delivered * special diet types available (low salt, diabetic, puree)

Multiservice agency

• community outreach, employment, education, homeless initiative, housing, recreation and social programs
• information and referral
• services for children, newcomers, seniors and youth

Community Outreach

• drop-in for families and children
• income tax clinic, by appointment only
• program activities
• referrals

Housing

• supportive and non-supportive housing for adults 59 years and older, and one family building, see branch listings for details
• Housing Connections Community Partner (see separate entry) -- assistance with housing search and application process

Partners for Access and Identification (PAID) -- assists homeless persons in obtaining Ontario health cards, Canadian birth certificates, birth registration, verification of status, social insurance numbers

• referrals to community services
• operates at various sites, schedule varies -- call 416-691-7407 for details

Seniors services

• Adult Day Program -- for persons with physical or cognitive impairment
• Akwasti Program -- home care and related services for frail elderly persons who would otherwise qualify for long term care facilities
• Chinese Programs -- recreational activities in Cantonese and Mandarin * home support -- case management, client intervention and assistance * friendly visiting, security checks * transportation and escort, priority for clients with medical appointments, participates in Toronto Ride -- free

Seniors meals -- lunch every other Tuesday, dinner every other Thursday at Cecelia Murphy Building, 11 Coatsworth Cres, nominal fee -- call for details

• lunch every third Wednesday, dinner every other Friday at East Toronto Seniors Centre, 2802 Danforth Ave, nominal fee --call for details

Community meal for all -- dinner every Thursday at Gower Park Place, 10 Gower Road, free -- call for details

Youth and Newcomer services, Neighbourhood Link Employment services, Ontario Employment Services -- see separate entries

Support to individuals and families living below the poverty line including

• 2-3 boxes of household cleaning or hygiene products annually
• a box full of fresh fruit and vegetables twice a month
• subsidized Nursery School for children 2 1/2 - 5 years of age
• subsidized fitness classes for overall wellness
• free programs for adult socialization
• informal counseling and referrals to available resources
• skill building and training experiences that provide improved employment opportunities

Meals on wheels * hot lunch delivered 7days/week, frozen meals delivered once a week * security check with delivery

Full range of support programs to enable independent community living

Assisted Living Services

• personal Support Workers provide personal care, security checks, light meal preparation, laundry, medication reminders and assistance, and household support to seniors living in social and community housing as well as residential buildings
• Cluster Care -- similar services for seniors living in group settings
• Cluster Care settings include a female-only residence, Chinese-language residences, English-language residences
• Right Place of Care -- personal care, security checks, light meal preparation and medication reminders for seniors living at home

Home at Last

• hospital discharge program for seniors

Meals on Wheels

• volunteers deliver both hot and frozen meals to seniors
• safety checks upon meal delivery

Caregiver Support and Wellness

• registered Social Workers work with caregivers both individually and/or in groups to enhance their well-being
• explore self-care strategies, engage in creative activities, and connect with other caregivers and community resources

Respite Care

• personal Support Workers provide relief to caregivers who support seniors in their home

Exercise and Falls Prevention

• group exercises and falls prevention classes for seniors and people with disabilities living in the community

Home Support

• personal Support Workers provide household support for seniors living at home

Seniors Day Programs

• recreational and therapeutic activities for older adults who are physically frail, socially isolated, have chronic health issues, memory loss and other cognitive impairments
• on-site support services include nursing, foot care, behavioural response and personal care

Transportation

• senior-friendly rides for those unable to use public transportation to day programs, medical appointments and group shopping trips
• also available to accompany seniors to medical appointments
• services provided in partnership with Toronto Ride

Visiting and Safety Services

• volunteers visit seniors for companionship and social support, safety checks